We had an outstanding experience buying our new car from Subaru of Bend! We intentionally chose…read morethis dealership because we wanted to support a local, family-owned business that stands by their values. From start to finish, the service was top-notch. Our salesperson, Nick, was genuinely fantastic. He was knowledgeable, helpful, down-to-earth, and there was zero pressure. He made the process fun and stress-free. Frazer our Director of Finance was equally great: fun to talk to, easygoing, transparent, and absolutely no high-pressure sales. It was just honest help to get us the best deal.If you're looking for a dealership where you'll be treated right by real people who care, Subaru of Bend is the place. Highly recommend Nick and Frazer!!! Thanks for the great car and excellent experience!

We recently moved to the area and we were pleased with the service. We loved our Subaru service in…read moreAZ and feel Bend Subaru provides the same level of service. We will be back.

I bought a car as is from these people and they didn't do the five star routine check up on it…read moredidn't check my tires the batteries on everything was dead they said they would at least do that I might as well have just went to a parking lot at Safeway or something and bought a car at first it was nice and we did all the paperwork and then it was all they're buying it and they're committed to buying it which you know we were and then they don't do nothing after that they took it off the truck put it through the car wash filled the tank up barely and then gave us the keys didn't tell us the windows didn't work inside and didn't tell us that they didn't decide not to change the oil not even check the oil

DANGER: COME HERE IF YOU WANT TO BE ROBBED…read more Only leaving a star because it's required. These people are criminals. They took my wife's VW Atlas and charged us $3k and it still didn't fix the issue. However, they were good enough to let us know that another $9k in service would fix our issue. All for a vehicle that's worth $8k. They admit no wrongdoing whatsoever. CODY MIKESELL in the service dept is a liar and a thief. Avoid him and VW Bend altogether.

If you want the next 10 years of your life to have a chance just a chance to be financially f*"/…read morethen don't read further. This dealership would rather kill someone in a vehicle they know is dangerous then to do what they promised. The 110 point inspection is no good it means nothing just like their word. Because I bought from them and trusted that I was in good hands, 5 years later I am even worse off then I was when I was a single, a mom raising two boys alone without help whatsoever.

Bought a truck here 4 months ago and after having it a while I really didn't like it. I had a bad…read moreexperience my first time here so I went to Smolich instead. Luckily once I got my new truck threw Smolich my buddy who works there called me and told me they found frame damage on my old Ram that I bought from Hertz. And now it's a BRANDED title! Luckily for Hertz because I would have tried to sue them. Never was in an accident or even off roaded it. I hope Smolich can come back and do something to hertz about it... Never come to hertz to buy a car/truck. Reasons why you only think of them as a rental company because that's what they should only be. If your in Bend I'd say go to Smolich or Robinson Ford.

My Mini and I finally got back on the road about two weeks ago. Getting it completely repaired and…read moreputting the inside of it back together was a long haul; from the second week of February to the second week of April. Bend Honda did pay for the electrical repair. They refused to replace the carpet, which took weeks of hanging in my garage to dry out. They did not pay for the windshield which was the cause of the problems. Nor did they pay for the replacement of the key fob antenna receiver that was ruined by the windshield leak. You see where I am going with this. They did however, insist that I sign a document that agreed that I would not require anything more from them before they would agree to pay for the electrical repair. The electrical was an expensive endeavor and I understand that eats into their profit. But, the car was not in good condition and that would be their responsibility. And they just were not nice about handling it. I still have to fix the key fob antenna, but at least I am driving it now! As much as I would like to endorse Bend Honda, I cannot. Please save yourself the trouble. Visit another dealer.

I came in with my elderly parents to trade in their 2 older cars and purchase a new vehicle for my…read moremother. When we pulled up and before we were even out of the car, Davis popped out of the building ready to help us in our search. We were interested in new CRV's and HRV's and decided to test drive both. We found The One, a beautiful 2026 CRV EX-L, loaded with all the bells, whistles and latest tech. Davis was super professional and had ALL the answers to our many questions. While we were there for hours and getting tired, Davis made this experience seamless and very easy, walking us through the process every step of the way. I came to find out that Davis had only been employed at Bend Honda for 3 months and that he was new to the car business. Could have fooled me, he seemed like a pro to us! Mom loves her new car and she'll probably be calling you soon to get a further rundown on some of those bells and whistles. Thanks Davis!!

I recently bought a vehicle at this establishment. I walked in knowing exactly what I wanted! I was…read morewarmly greeted by DJ! He kindly helped me with all my questions, regarding my purchase. I was nervous to walk in at first because of the stereotypical story often referencing "a woman can't buy a car without a man with her." However this was not the case. I walked in and trusted I was going to be able to get through this purchase seamlessly. Without any hiccups or overwhelming complications, DJ helped guide me through all my best options. He went above and beyond to make sure the vehicle I was purchasing fit my "on the go soccer mom" lifestyle-without any unnecessary hassle or expense. DJ is a rockstar!!! If you're a mom in the market looking for a new car-I would highly recommend DJ!!

DJ is the best! He made the buying process so smooth! No pressure and worked with me until I found…read morewhat I wanted. Thanks for the new whip!

I financed my first vehicle from Team Hyundai and it's been a great experience. Tony was amazing…read moreand worked really hard to get me a great interest rate and kept me in my monthly payment that I wanted. I purchased a 2011 Santa Fe that had been traded in the day I showed up. A week after I drove off the lot I had an issue with the vehicle. Once it was clear that I would be out my new rig for longer than a couple days, Ryan the GM hooked me up with loaner truck that fit my needs and lifestyle. Long story short Allen and Brittany in the service department kept me in the loop and got my vehicle all fixed without me paying a dime. Buying a new car is scary with a lot of uncertainty and this team didn't let me down! I'll keep coming back to Team Hyundai for all my car needs. Thank you!!

If you decide to purchase a used car here, be sure to check everything and ask for everything you…read moreneed. They will not be honest about the vehicle and attempt to skirt around the questions. They will hide things that should be disclosed and they are lazy about fixing even small inconveniences. Also...they say they change the oil, yet it's still dirty...they didn't change the filter. Who does that! So don't buy from them if you can help it. If you choose to, know you are getting half the information and they will quicken the process if they can. Getting you locked in before you know it.

1 star. At the end…read moreof the day, we signed the paperwork, so we take responsibility for not slowing down and triple checking every feature and trim level ourselves. However, the issue we had was the amount of incorrect information given by the sales staff regarding the Kia Carnival trims and features. About two months before purchasing, we did our first test drive with one salesperson who told us we were driving the base model, when it was actually the EX trim. Recently, when we came back and purchased with a different salesperson, features were discussed as if they were included on the trim we bought. Because of those conversations, we believed we were only stepping down one trim level and giving up a few small features, not buying the actual base trim. After getting home and spending time with the vehicle, we realized multiple features we thought were included were not there. Again, we accept responsibility for signing the paperwork and not researching more deeply ourselves, but the dealership employees should know their own vehicles and trims before advising customers. I will recognize they did meet one of our needs. I had a limited amount of time because I was on a work break, and they did a lot of the negotiating and paperwork preparation over the phone before we arrived. That part of the process was smooth and appreciated. However, we had multiple needs, not just speed. We specifically mentioned multiple times that the SX trim was the one we really liked, and that we were okay stepping down one trim level to save money. At no point did anyone stop and clearly explain, "Hey, this is actually the base trim, so you are losing a lot compared to both the SX and the EX." If someone had simply explained that clearly, we would have immediately realized the mistake before signing. That kind of honesty and product knowledge would have made us even more loyal customers long term. What disappointed us most was the lack of willingness to reasonably work with us afterward. We were willing to trade up immediately into a higher trim, meaning the dealership would have made another sale at a higher price. We understood there would be some loss because vehicles depreciate once driven off the lot, and we were realistic about that. However, being told the vehicle had essentially lost around $11,000 in value after only 3 days and minimal use was not something we could financially justify. Especially considering we received a strong deal originally, the dealership could have likely resold the vehicle close to what we paid and worked with us somewhere in the middle. Even something closer to a small loss on our side would have kept us loyal customers long term. Instead, it felt like once the paperwork was signed, customer service no longer mattered. The Carnival itself is a great vehicle. This review is strictly about the dealership experience and the lack of product knowledge and post-sale support. Buyers should absolutely triple check every trim, package, and feature themselves and not rely solely on the expertise of the sales staff. Unfortunately, because of this experience, we will not be recommending this dealership to friends or family.

I bought a 2019 Ram 1500 from them. I did not know it was factory modified to race in Canada. They…read moreremoved 300 lbs. from the frame decreasing towing capacity by 2100 lbs. State Farm cancelled me sighting it is not insurable in Oregon. They finally reinstated my coverage only to cancel it again 2 weeks later. I went in and spoke to my agent he was able to get it reinstated 1 hour later. Then DMV said they would not register it. I drove around 8 months with no registration till they finally did issue me one. The 3rd day I owned it the left front drive axle started clanking while turning. I found the front differential was leaking and the outer bearing boot was torn. I emailed Jack and Brice, told them I would change it out myself while adding a leveling kit if they would pay for the drive axle and seal they both said yes. I sent them the AutoZone receipt and pictures. They said I would be getting a check for the $189.56. They never sent the check and then always out of the office when I called. Don't trust them.

My son brought his first car (a used 2015 WRX) to Legacy Motorsportz one week after he bought it…read more(from a dealer in Redmond) because his check engine light was on. In addition, I wanted a complete safety inspection done. My son is new to Bend so we went on Reddit to look up shops and Legacy Motorsportz was highly recommended. Many people mentioned they were honest and very knowledgeable. Since my son is in college and I was paying the bill, I asked them to keep me in the loop with repairs and they called me before doing any work was done to make sure I wanted to do the work and provided estimated costs. Nathan was also patient with all my questions. My son picked up the car and said it runs awesome now! I highly recommend Legacy Motorsportz.