services is amazing Aaron is the guy too see if you want it done right. very knowledgeable And…read morefriendly likes to have a good laugh. now with that being said love the service but not the price. Don't get me wrong it is a great dealership with service just be ready to open your pocket book. It is not like it use to be and pay some money to have some one work on your vehicle. We use to love taking the vehicle in to get worked on. Anymore it is sad we don't take it in because of pricing. It is sad we have gotten to the point where you can't just take your vehicle in cause you don't want to work on it. Now it's you either work on it or you won't get it fixed do too you can't afford the part. This is coming from a guy who watched a YouTube video and changed his radiator in the parking lot after buying the tools.

Terrible dealership. I wish I could take back my purchase and buy elsewhere due to their service…read moredepartment. Brought my vehicle in a week before warranty expiration. Of the six items that needed repair their service department looked for reasons to deny rather than fix or even try to replicate the problem. For instance, the factory horn that can be seen thru the front grill on a Wrangler 392 appears to be rusted. Went back and forth with the service advisor on how that's a factory horn and he kept on insisting that its aftermarket. After many times going back and forth, turns out the plastic cover on the factory horn came off and exposed metal - still can't get an answer why this isn't covered under warranty. 2) the vehicle came with half-doors and soft top uppers along with factory full doors (Jeep). The factory soft top upper doors began leaking and leaving about 1-2 inches of water on the driver and passenger floorboard. First the service department claimed it's not covered under warranty because I installed a rack on the back half of the vehicle. When I pushed back, because the leaks were coming from the front, they pivoted to say the tops were aftermarket and Chrysler would not cover after market parts. Had to go back and forth again with the service writer. First he said he couldn't see the jeep came with those doors from the factory. Then he said they are not OEM. Upon pressing, he miraculously noticed the Chrysler emblem on the corner of the vinyl window. Pretty obviously you ask me. 3) alternator not charging battery. Service response was that because I added after market lights to vehicle, the can't diagnose and troubleshoot. 4) transfer case not engaging front axle housing. Known problem in the 392. Supposedly they found metal shavings in the oil. When I called bull they pivoted and said it's due to my aftermarket axles and Chrysler will not cover them. I call bull specifically because when the Jeep would not engage the front axle, I changed the oil and it was filthy dirty indicating a problem with the problematic clutch plates. The dealership didn't check the oil! I call bull. The vehicle was never driven with the new oil. A few more issues but I won't bother. I have never experienced such terrible service from a dealership. I would have expected them to be on the side of the consumer. I will NEVER bring my jeep back to this dealership in Bend. They lost a customer for purchases AND for service.

We had an outstanding experience buying our new car from Subaru of Bend! We intentionally chose…read morethis dealership because we wanted to support a local, family-owned business that stands by their values. From start to finish, the service was top-notch. Our salesperson, Nick, was genuinely fantastic. He was knowledgeable, helpful, down-to-earth, and there was zero pressure. He made the process fun and stress-free. Frazer our Director of Finance was equally great: fun to talk to, easygoing, transparent, and absolutely no high-pressure sales. It was just honest help to get us the best deal.If you're looking for a dealership where you'll be treated right by real people who care, Subaru of Bend is the place. Highly recommend Nick and Frazer!!! Thanks for the great car and excellent experience!

We recently moved to the area and we were pleased with the service. We loved our Subaru service in…read moreAZ and feel Bend Subaru provides the same level of service. We will be back.

I bought a car as is from these people and they didn't do the five star routine check up on it…read moredidn't check my tires the batteries on everything was dead they said they would at least do that I might as well have just went to a parking lot at Safeway or something and bought a car at first it was nice and we did all the paperwork and then it was all they're buying it and they're committed to buying it which you know we were and then they don't do nothing after that they took it off the truck put it through the car wash filled the tank up barely and then gave us the keys didn't tell us the windows didn't work inside and didn't tell us that they didn't decide not to change the oil not even check the oil

DANGER: COME HERE IF YOU WANT TO BE ROBBED…read more Only leaving a star because it's required. These people are criminals. They took my wife's VW Atlas and charged us $3k and it still didn't fix the issue. However, they were good enough to let us know that another $9k in service would fix our issue. All for a vehicle that's worth $8k. They admit no wrongdoing whatsoever. CODY MIKESELL in the service dept is a liar and a thief. Avoid him and VW Bend altogether.

If you want the next 10 years of your life to have a chance just a chance to be financially f*"/…read morethen don't read further. This dealership would rather kill someone in a vehicle they know is dangerous then to do what they promised. The 110 point inspection is no good it means nothing just like their word. Because I bought from them and trusted that I was in good hands, 5 years later I am even worse off then I was when I was a single, a mom raising two boys alone without help whatsoever.

Bought a truck here 4 months ago and after having it a while I really didn't like it. I had a bad…read moreexperience my first time here so I went to Smolich instead. Luckily once I got my new truck threw Smolich my buddy who works there called me and told me they found frame damage on my old Ram that I bought from Hertz. And now it's a BRANDED title! Luckily for Hertz because I would have tried to sue them. Never was in an accident or even off roaded it. I hope Smolich can come back and do something to hertz about it... Never come to hertz to buy a car/truck. Reasons why you only think of them as a rental company because that's what they should only be. If your in Bend I'd say go to Smolich or Robinson Ford.

Parts desk was really helpful on the phone and in person. Made it a really easy trip and had…read moreexactly what I needed.

My Mini and I finally got back on the road about two weeks ago. Getting it completely repaired and…read moreputting the inside of it back together was a long haul; from the second week of February to the second week of April. Bend Honda did pay for the electrical repair. They refused to replace the carpet, which took weeks of hanging in my garage to dry out. They did not pay for the windshield which was the cause of the problems. Nor did they pay for the replacement of the key fob antenna receiver that was ruined by the windshield leak. You see where I am going with this. They did however, insist that I sign a document that agreed that I would not require anything more from them before they would agree to pay for the electrical repair. The electrical was an expensive endeavor and I understand that eats into their profit. But, the car was not in good condition and that would be their responsibility. And they just were not nice about handling it. I still have to fix the key fob antenna, but at least I am driving it now! As much as I would like to endorse Bend Honda, I cannot. Please save yourself the trouble. Visit another dealer.

I financed my first vehicle from Team Hyundai and it's been a great experience. Tony was amazing…read moreand worked really hard to get me a great interest rate and kept me in my monthly payment that I wanted. I purchased a 2011 Santa Fe that had been traded in the day I showed up. A week after I drove off the lot I had an issue with the vehicle. Once it was clear that I would be out my new rig for longer than a couple days, Ryan the GM hooked me up with loaner truck that fit my needs and lifestyle. Long story short Allen and Brittany in the service department kept me in the loop and got my vehicle all fixed without me paying a dime. Buying a new car is scary with a lot of uncertainty and this team didn't let me down! I'll keep coming back to Team Hyundai for all my car needs. Thank you!!

If you decide to purchase a used car here, be sure to check everything and ask for everything you…read moreneed. They will not be honest about the vehicle and attempt to skirt around the questions. They will hide things that should be disclosed and they are lazy about fixing even small inconveniences. Also...they say they change the oil, yet it's still dirty...they didn't change the filter. Who does that! So don't buy from them if you can help it. If you choose to, know you are getting half the information and they will quicken the process if they can. Getting you locked in before you know it.

I've used Team Kia of Bend for my SUV service and I will be heading back for another service next…read moremonth. All of the staff are friendly and helpful. A service representative assisted me in getting what I needed to get some warranty repairs done. I was able to get it from the California dealer I purchased the SUV from. I recommend Team Kia of Bend. They also will wash your car.

1 star. At the end…read moreof the day, we signed the paperwork, so we take responsibility for not slowing down and triple checking every feature and trim level ourselves. However, the issue we had was the amount of incorrect information given by the sales staff regarding the Kia Carnival trims and features. About two months before purchasing, we did our first test drive with one salesperson who told us we were driving the base model, when it was actually the EX trim. Recently, when we came back and purchased with a different salesperson, features were discussed as if they were included on the trim we bought. Because of those conversations, we believed we were only stepping down one trim level and giving up a few small features, not buying the actual base trim. After getting home and spending time with the vehicle, we realized multiple features we thought were included were not there. Again, we accept responsibility for signing the paperwork and not researching more deeply ourselves, but the dealership employees should know their own vehicles and trims before advising customers. I will recognize they did meet one of our needs. I had a limited amount of time because I was on a work break, and they did a lot of the negotiating and paperwork preparation over the phone before we arrived. That part of the process was smooth and appreciated. However, we had multiple needs, not just speed. We specifically mentioned multiple times that the SX trim was the one we really liked, and that we were okay stepping down one trim level to save money. At no point did anyone stop and clearly explain, "Hey, this is actually the base trim, so you are losing a lot compared to both the SX and the EX." If someone had simply explained that clearly, we would have immediately realized the mistake before signing. That kind of honesty and product knowledge would have made us even more loyal customers long term. What disappointed us most was the lack of willingness to reasonably work with us afterward. We were willing to trade up immediately into a higher trim, meaning the dealership would have made another sale at a higher price. We understood there would be some loss because vehicles depreciate once driven off the lot, and we were realistic about that. However, being told the vehicle had essentially lost around $11,000 in value after only 3 days and minimal use was not something we could financially justify. Especially considering we received a strong deal originally, the dealership could have likely resold the vehicle close to what we paid and worked with us somewhere in the middle. Even something closer to a small loss on our side would have kept us loyal customers long term. Instead, it felt like once the paperwork was signed, customer service no longer mattered. The Carnival itself is a great vehicle. This review is strictly about the dealership experience and the lack of product knowledge and post-sale support. Buyers should absolutely triple check every trim, package, and feature themselves and not rely solely on the expertise of the sales staff. Unfortunately, because of this experience, we will not be recommending this dealership to friends or family.

I cannot thank Rod enough for his help selling my car. I had been trying to sell it on my own for a…read morefew months before working with him. I was moving abroad and in a time crunch. He got to work quickly and even helped get it into the dealer for a recall repair after I'd moved away. Rod managed to sell the car for top dollar, working off of the list price we'd agreed on. Even with his fees, I netted more selling it with him than I would have if I'd accepted any of the really low offers I had gotten on my own. It was especially helpful that he manages all the payment, banking and paperwork details since I was out of the country when my car sold. If you want a pain-free way to sell your car and someone who will work hard to get you the most for it, Rod is the way to go.

We had a 2012 Audi A5 convertible that we wanted to sell, having just bought an EV. Ron was very…read moreeasy to work with and he recommended a listing price for us. Our car was in primo shape and just trading it in would have gotten us quite a bit less. Out car sold very near to his recommended listed price and was gone in about 2 weeks. Highly recommend him for selling your car, especially if your car is in a pretty good condition, as ours was.

My son brought his first car (a used 2015 WRX) to Legacy Motorsportz one week after he bought it…read more(from a dealer in Redmond) because his check engine light was on. In addition, I wanted a complete safety inspection done. My son is new to Bend so we went on Reddit to look up shops and Legacy Motorsportz was highly recommended. Many people mentioned they were honest and very knowledgeable. Since my son is in college and I was paying the bill, I asked them to keep me in the loop with repairs and they called me before doing any work was done to make sure I wanted to do the work and provided estimated costs. Nathan was also patient with all my questions. My son picked up the car and said it runs awesome now! I highly recommend Legacy Motorsportz.

Great experience! Had a small issue after test driving a classic Charger. Guy didn't hesitate to…read moretake care of it and even transported the vehicle several hundred miles for no added fee for the small inconvenience. Guy and Rob were very honest I felt and made the process easy and enjoyable. I would highly recommend them for any of your vehicle purchases.

Just bought a car from Just Used Cars. They have a wide selection of inventory. I found the car…read morethat I wanted. The salesman gave me receipts for recent repairs done before the car being on the lot. I was also given a check sheet for all the working parts checked by their mechanic. They were willing to negotiate the asking price down to a fair level. The car was in immaculate condition. I was treated courteously. I test-drove the car alone. The paperwork was completed promptly The next day, I realized that I needed to change something on the paperwork. I went back. The sales manager was able to correct the paperwork easily and quickly. My experience was the best. These guys are honest, courteous and knowledgeable. I recommend them highly.