I've been coming here for the past few years. The optometrist is awesome and I love how detailed…read moreshe is with explaining everything. Definitely recommend getting seeing here for all your eye needs!

Great experience, friendly knowledgeable staff. wide variety of frames. great service The doctor…read morewas excellent exained everything in detail. tbis is a 5 star

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

I stopped into Lenscrafters today for a sunglass repair. What a beautiful store! Rolando helped…read morewith finding the right screw that fit my sunglasses & quickly fixed it. Rolando was friendly & refreshingly welcoming. While I was not shopping for new glasses, as I looked around, I was impressed with the brand names & selection of frames. For me, the most important reason to shop anywhere is customer service. When Rolando had completed the repair, with a smile he said there was no charge! Thank you to Rolando...He made my day! I really appreciate the care I received today!

Such a disappointing experience. I've been going to LensCrafters for over 10 years and this is the…read morefirst time I've ever had a bad experience. Went in without an appointment to get a new pair of glasses + and eye exam. It just felt like none of the staff knew what was going on at all. I came back 10 days later to pick my glasses up and was greeted at the front desk with, "do you need help with something?"... well why else would i be at the front desk? The lady was so rude and ditsy. I purchased a pair of Moncler glasses and she ended up handing me a case that says Ray Bans, to which I ask, "Oh are these Ray Bans?" and she replied back, "Girl, I don't even know..." ????? Hello?? Sorry?? I just spent like $400 on frames and an exam and custom lenses I would sure hope you knew?? I went in with my contacts and wasn't offered a case to place them in to try the glasses on, nor asked if I needed the frames to be re-adjusted.. Which now, a day later, realize I need.. Will definitely not be coming back to this location or LensCrafters ever again... Will probably go to Costco for a fraction of the cost and same quality..

I went to this Lenscrafters with a busted up pair of glasses. Reece L fixed them up for me in such…read morea way that I couldn't believe it. I was highly impressed with her skill and knowledge. And it was free, so I gave her a tip. I do recommend.

Excellent and prompt customer service from Amy... this location is in the mall between JCPenney &…read moreDick's Sporting Goods on the bottom floor. They have tons of really cool designer frames! Ralph Lauren, Armani, Coach, Ray Bans, even Swarovski and more! I love to look around their large collection! The store is clean, they have an ophthalmologist on duty and staff is nice. They know how to handle insurance and get you the most bang for your buck. I'm glad to know they are here...

10 Stars for a True Craftsman…read more In 2025, I stumbled across a pair of Persol sunglasses I originally received as a gift back in 2005. Beautiful glasses, but after years of wear and age, the materials had stretched and oxidized. They hadn't fit properly in ages, so I tossed them in a drawer nearly a decade ago. Last week, I found them again and thought, "Dang, these are still some good-looking sunglasses--they just need a little love." I tackled the UV oxidation myself (thank you, YouTube and car polish), but the real challenge was the shape: the frames were warped, and the lenses were starting to pop out. I searched for glasses repair shops, which are surprisingly hard to come by, and after reading a dozen reviews on Google and Yelp, I found Gary's Custom Optik. The reviews were glowing--people calling Gary a treasure, a master of his craft, and truly "old school" in the best way. And let me tell you: they were right. Gary is indeed a gem. Before doing any work, he gave me a fair heads-up that these were 20-year-old frames and there was some risk involved in reshaping them. But honestly, they were already in the "what do I have to lose?" category--and if anyone could bring them back, it was going to be Gary. And he did. He spent about 15-20 minutes carefully working the acetate, reshaping the frames, tightening things up, and getting them back to being totally wearable. Not perfect--but so much better than where they started. When I asked what I owed, he said, "Nothing." That seemed ridiculous, so I bought a lens cleaning cloth and some cleaner just to give something back. This place is a classic. Wall-to-wall with frames and stocked with everything you could need for eyewear. I don't wear prescription glasses--but if I did, they'd come from Gary. Huge thanks to Gary and also to the friendly woman in the shop who laughed at my bad jokes and finished the job with a professional spritz and wipe. Highly, highly recommended for repairs, frame purchases, or just to witness a real craftsman at work. If it's five stars max, I'm giving it 10.

Awesome experience. It's already two years the glasses are serving excellently. Recommended!read more

One of the places where my vision insurance is accepted. It is a small shop but they do have a…read morepretty quiet collection of frames. I just popped in and I was taken cared of by Yessi. She greeted me upon arrival. I told her what I was there for and she gave me time to look around. But first she made sure that my insurance is accepted. Once I'm done choosing my frame, we sat down and did the numbers. This time around, I opted for a progressive lens with transition plus the add ons. Yessi entered my insurance info and I liked what I saw. With all the add ons and all, it came out to be within my budget. Yay She offered a warranty ($45) that covers the basic which is good for 15 months. I find it to be very useful and so I purchased it.

If you come here be careful what they use to clean your glasses. I came in here to get my glasses…read moreadjusted and the older lady who assisted me was so upset that she had to be at work on a Black Friday (I came here a couple years ago, this review is late) but it irritates me because she used literally Kleenexes to wipe my glasses and left two (not very noticeable but also very noticeable scratches on both lenses) TAKE A LOOK at the pictures. It doesn't prevent me from seeing thru them but every time I clean them I see the scratches and it irritates me so much. She had such an attitude and i didn't say anything because I figured she knew what she was doing. But in hindsight I should've said something on the spot. This actually is damaging to the lenses and they're not cheap so a manager should reach out to me if they care about their business. Only an inept person would use Kleenex tissue to wipe glasses at an optical place that has PLENTY of appropriate cloths to clean them with. Smh

Dr. Misheloff is extremely thorough. He does a comprehensive eye exam and provides a very detailed…read morereport on the results. He has all of the latest technology and explains what each tool does. Overall, the experience was better than expected for an annual eye exam and will be coming back next year. Thank you Doctor!

just On here wondering if anyone has got an email or call back. I've been trying to reach the…read moreoffice and have been told through email I would get a call back and haven't recieved anything. just trying to get an update for my kids glasses or pick them up It's been about a month.

I'm actually super impressed coming here!!! This is FOR SURE my new go-to for eyewear services. I…read morewas greeted as soon as I walked in and Keely came up to assist me with finding out if my insurance could get covered for some lenses. After quoting prices from LensCrafters, I was actually super surprised at how much affordable and reasonably priced the same pair of glasses are!!! Keely also gave me valuable information on how pricing works and her expertise really shined. I wish I had my eye exam done here!!! But a great perk is that they take outside prescriptions as well and their deals are really good. I'm so glad I decided to check out this spot because now I'm waiting on a pair of new glasses from them!!! *2 weeks wait for new glasses, so just be aware!

Located in a large outdoor strip mall in Northridge. Plenty of parking as well as accessible…read moreparking. I had an appt today and received a very friendly welcome from the receptionist (I forgot her name). She explained next steps and also gave me the email to send my Rx to. I got seen within a few minutes of my scheduled appointment. I was bringing my glasses Rx To be filled and wanted new daily glasses in addition to be fitted for Pair Eyewear. Cathy assisted me and was very professional and patient all my questions. She assisted me with my insurance as well as explain the discounts offered to maximize my coverage. Keeley was an Optician that also assisted me and was very friendly and reviewed with me my order to confirm it was accurate. I had a great experience at this location and will definitely return for my eyewear needs.

This was my first time coming to this office and it was truly the best experience ever! My husband…read morehas been a patient of Dr. Frisch for many years and has always spoken so highly of him and the staff. I finally decided to switch from my old Optometrist and give Dr. Frisch a try. I'm so glad that I did! First, I'll start with how easy it is to schedule an appointment. The front staff are so nice and welcoming. Hailey was amazing, efficient and very helpful. Dr. Frisch has an extensive resume of education, training and many years of experience in his field. He is very thorough with his exams, explains everything in detail and also has the best personality! He is kind, warm and genuinely loves what he does and cares about his patients. Most importantly, he doesn't rush through the exam. They have state of the art equipment for testing your eyes. A lovely selection of eye glass frames. Andrew was helpful in ordering my new glasses and going over what's covered under our vision plan. Parking is a breeze.

This is a really long awaited review. I was having awful eye pain, redness, and my eye was non-stop…read morewatering. We called Eyecare and they took me in that morning. He was quick and thorough with his examination and explained everything to me. We were able to get a prescription eyedrop for my corneal ulcer and my eye was better within a few days. I will be back for a regular eye exam for sure.

I've been coming here for a few years now and it's so nice to have the same, familiar, caring and…read morefriendly staff. Appointments are met promptly. The office is a cozy and clean facility that meets me with quality care. I love that the front desk staff is super helpful with selecting eyewear yet they aren't pushy or overbearing. I really appreciate the space they give you yet are ready to assist when asked.

Great experience, the staff is very welcoming and makes you feel just at home! Their names are…read moreJohnny and Angelica! Dr Sharon is also great. All around a great spot and highly recommend it to all.