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Eyecon Optometry - Thuoc bo-thuoc nho mat - Optometrists Near Me - Reseda, California

This place is a joke. I was 2 minutes past the 15 minute grace period and the denied seeing me. There was no handicap parking available for my wife. And the back door isn't big enough for a wheel chair. So it took time to help my wife through the door. This place didn't have a single customer. They weren't busy what's so ever. Now they said they are not accepting any other appointments because they are under staffed and over booked. Giving a 1 star is already giving too much. read more

Picked up My glasses today. I am so happy. I'm so glad I went here. My glasses came out way better than I could ever imagine. The Office Manager Shannon made Me feel like the Red Carpet was rolled out just for Me. Even though I know She has put together a great Staff to make it all happen! I will definitely be going back. I need some sunglasses now. At 68 I know a good thing when I experience it. Believe that! I know and You know Our eyes deserve "The Best" care for sure. Thank You for making a Old Man very happy. Very organized and concerned people work here "I'm Blessed." Dr Ha knows Her stuff I can see and read so better! What a 360 degree circle in My vision Dr Ha made for Me. Thank You... read more

I've been coming here for some years now , and every single time I have a great experience Dr Laura is Amazing, All the staff is awesome and friendly as well , They explain everything very well Their help is so personal, like you are the most important patient they have, highly recommend them! read more

Our family and myself have been coming here since 2017 but sadly we will not be returning after today. All due to the rudeness and unprofessional of the newly hired staff, who seem to lack social skills. My little sister started the ortho k treatment in 2017 and we have spent thousands of dollars on it here. After being loyal customers for such long time and even referring family friends to this location, it's sad that the quality of service has completely plummeted. It seems that they only care about you if you spent a lot of money, otherwise be prepared to be treated like trash. read more

Customer service is not good!!! Give an appointment long time ( 2 months at least)!!!! When I rechecked to make sure & they said nothing on the book!!! Another issue they said my insurance was terminated? I rechecked my primary Dr & according to them my insurance is fine & still cover!!! Please don't go there!!! read more

I have been coming here for over 2 years now! This place has great service and thank you to Brandon who helped me today with my glasses!

I been going there to get my eye ware and exam for years and I always got the best experience

My first review was written 11 years ago. I guess you can say I've been a long time patient/customer. We went in for our annual check up with Dr. Ha. Everything was just as we remembered. Raquel helped us out with our frame selection, she was extremely patient and I loved that she didn't rush the process. I got the Meta Rayban glasses, and I can't wait to wear them. My husband... ended up changing his mind about his initial glasses, and called right away to switch them out to a pair of Meta Rayban and as well. We were extremely happy about the efficiency of Eyecon. If you're looking for an optometrist Dr. Ha is the person you've been looking for read more

Eyecon Optometry - LOVING my new shades!!! Thank you Eyecon - Optometrists Near Me - Reseda, California

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Incredible staff, very knowledgeable doctor! Raquel is a sweetheart, she made me feel very comfortable & I felt like Ive known her forever. Super satisfied with my first time experience with them. I would highly recommended! I'm so glad I found eyecon optometry! :-) read more

Although I liked Dr. Laura, unfortunately I had my eyes examined and dropped off a pair of prescription sunglasses on Nov. 12, 2025 and I just received my last pair of glasses 2/27/26! Yes, it took them over 3 months to complete my order. Approximately 2 weeks after my exam I was called in to pick up my glasses. I also dropped off an old pair of Prada to update my prescription. Now they have two pairs to complete and I have my newest glasses. Every week I called for an update and had to explain my situation Repeatedly. I even spoke with the office manager who made repeated reassurances that I would be updated regularly. She shouldn't be employed here any longer. After two months I became completely dissatisfied with their service. I had to eventually go in person and speak with Dr. Laura. She seemed to be unaware of my circumstance. They lost my sunglasses and had me pick a different frame. After that I began receiving weekly updates. Around 2 weeks later I picked up my prescription sunglasses. My Prada glasses were on back order. They finally called me this week and I received my last pair of glasses. It took them over 3 months. I'll never go back. Good luck to anyone who uses this place! read more

This place is great, Dr Nguyen is very detailed, caring and knowledgeable! Raquel is an expert when it comes to getting set up with a pair of glasses, she goes above and beyond! The while team there is very pleasant and professional. I've been going there for a few years now and I can't imagine going anywhere else. They stand by their work and their products. read more

The entire process was very informative and all of the staff was professional and great! The entire team was quite knowledgeable and kind. I got a comprehensive exam and felt really assured afterwards that the health of my eye was the priority. My insurance covered most of the cost but overall I felt that they were very transparent concerning pricing. Will be coming back every 2 years! read more

I am extremely disappointed with eyecon optometry. My daughter's frame has broken for the second time from just daily use and I spoke with them on two different occasions both disappointing. I first asked for her prescription so that I can find a more affordable pair online and was told they'd email it to me but they never did. I called them back and asked if I can at least purchase the frame because the lenses were still in good condition and they said for the plastic frames it would be 200 dollars. We're talking about non designer glasses. The markup is insane for a basic plastic frame. I was told they'd call me back with different options but never did. I will be taking my business elsewhere. They really put the Con in eyecon read more

Let me preface this review by saying I got my glasses and prescription sunglasses from EyeCon last year and had absolutely no issues. The eye exam and frames purchase process were all a pleasant experience. I'm also not one to complain much (or leave one star reviews for that matter). That all changed today. I scheduled an appointment for 11:30am on Veteran's Day because I had the day off work. I rang their doorbell and waited for the receptionist to open the door. I checked in and was then told they could not see me. I was dumbfounded. They told me I was 1 minute past their strict 10 minute tardiness policy. I found myself even more dumbfounded and filled with many questions. Where was this strict policy posted and why was it not mentioned on their website, in their appointment reminders, or anywhere? And for 1 minute? When does the clock start? Is it when you ring the doorbell? When they open the door? I asked the receptionist if 1 minute really made all the difference. She knew it sounded ridiculous and checked twice to make sure they could not see me. She confirmed and just kept saying it was their policy. I can understand the inconvenience caused if I was running really late (and be courteous to let them know). But for being late by 1 minute from this unwritten/previously unsaid policy? It's hard enough finding time to take off work. Suffice to say, eye cannot see myself back here. EyeCon, you've lost this customer. read more

Great optometry office. Entire team is very friendly and really help to take care my family. My daughter is doing orthok and she loves it

I left my initial review nearly four years ago, and I wanted to provide an update on my experience with Eyecon Optometry given that I am still a patient today. Dr. Chen has been my optometrist for the past few years, and she is by far one of the best healthcare professionals I have ever had the pleasure of working with. It's very rare to find a healthcare professional that you can totally trust, but Dr. Chen has proven that there really are kind and compassionate doctors out there that truly care about their patients. Dr. Chen and the entire staff at Eyecon are always so incredibly kind and welcoming -- they remember me and are always happy to see me, they're flexible with my appointments and availability, and they always make sure to provide enough time to answer all of my questions. I recently got LASIK with pre- and post-op care provided by Dr. Chen at Eyecon, so I've had a LOT of questions in the past several months, but I've never been rushed or made to feel like my concerns were not important. Separately, I started going to Eyecon when I lived near the office in Reseda, but moved to a much further part of LA three and a half years ago. Eyecon is now a 45+ minute drive from my current location, but I still make the trip out to see Dr. Chen and staff because of the truly exceptional service they provide. Sure, it might be more convenient to see an optometrist near my current neighborhood -- but it wouldn't be worth giving up the phenomenal experience provided at Eyecon Optometry. I would highly recommend Eyecon and Dr. Chen for all of your optometry needs! read more

Had an amazing experience here when I bought my new glasses recently. They are experienced and highly knowledgeable, we're extremely patient with me and when I had to come back for an adjustment we're so sweet and considerate of my concerns . Definitely recommend!!!! read more

I've never had any problems at Eyecon, I have been coming here since I was in elementary school. The staff is very kind and courteous. The service here is excellent and helpful. I received a prescription for Ortho-K lenses here and I have never had any problems. They do a yearly replacement and always schedule annual appointments for you so you don't have to stress. read more

The optometrist was very thorough and patient as I explained my complicated eye disease. The star of the facility was Noah. He was so helpful and attentive with the frame picking process. I have found my new optometrist for sure! read more

I am responding now on my own account. Dr. Ho if you have a recording of my conversation with Raquel you will hear how horribly nasty she was. She told my husband I am not talking to you I'm talking to her , referring to me . My response was he is my husband and pays the bills. My reason for cancelling is Raquel's rudeness. Listen carefully to your so called recording . In my life I have not been spoken to in this manner . You lost me as a patient due to her and her alone . In regard to glasses being delayed my husband was referring to his personal experience with your office . My dad may he rest in peace. Was an optometrist and he would never allow his patients to be treated so horribly. I know you will defend your staff as this review is on Yelp for all to see. and you want to protect your business. I have tried to contact you and your staff wouldn't let me speak to you. I even emailed you . So this is apparently my only to get your attention . And yes, I reported her to VSP. It is a shame because I was truly excited for my glasses. Shame on her and shame on you for not taking responsibility for her rudeness. read more

My husband was experiencing extreme visual fatigue having to spend 6+ hours/day on the computer for his new job. Dr. Ha helped with the selection of a light-weight and comfortable Eyecon frame (private label) and Zenlens computer lens with blue light antiglare. My husband no longer has computer vision syndrome and he is so happy with his new glasses!! Thank you Dr. Ha for your time and patience in helping us and to Eyecon Optometry!! read more

I've gotten my glasses here twice but haven't gone back for two reasons: 1. Last time I got my glasses, the people working there seemed catty. Also, the guy who helped me out was a bit impatient with me and left a sour taste in my mouth. 2. I received an email stating that my check up is due and to give the times I'm available for an appointment. The email said they'll follow up.... never happened. Received another automated email (same as the first one) requesting times I'm available for an appointment and that someone will follow up. No one ever followed up. What's the point of those automated emails if the staff doesn't even attend to them? I decided to try somewhere else out (Valley Optometry Eyecare Center) and I'm soooo much happier that I made the move. They're way nicer and actually follow up. Such a shame because Eyecon is literally right across the street from where I live but that's not enough for me to go back. read more

DO NOT BRING YOUR FAMILY HERE The funny thing is that the above line is not written by me but rather in their appointment policy. I came in to make an appointment for me and my 3 children and they stayed that they don't do that. After many years of patronage something must have changed. They are probably busy with their upgraded location in Mission Hills. Maybe it looks nicer but ugly service is ugly. read more

Very good place to check eye and flow up take care the eye . Honestly the best doctor in valley.

They used to be good but not anymore. The first time I got my glasses after my exam I could tell right away they weren't right but i gave them a chance but I became more frustrated. After a month brought them back. They tried to fix it but still wrong, I took back again and asked for my money back but they refused to give me my money back. The manager from the front desk is the meanest woman that I've ever seen. She doesn't have manners I got humiliated in front of other people. Very bad experience. Don't waste your time there. read more

Very accommodating and customer service is great! If you ever need anything, ask for Giovanni and he will help you!

If you're looking to spend a lot of money for a very impersonal experience, this is the place to go! When we met Dr. Chen for our nearly $400 binocular vision exam, which really wasn't very different from a comprehensive exam that insurance pays for, she was very nice. She disagreed with the Kaiser doctor's prescription, but since she said this would be best for our daughter, we went ahead and filled it. After a few days of wearing it, I called the doctor to see if the double, blurry vision that my daughter was complaining about was normal. Apparently, you can only talk to the doctor with a $65 phone appointment because she is so busy, but her receptionist said it was normal so I guess we'll go with that. Think twice before checking this place out. read more

I had a pleasant visit at Eyecon Optometry! Van helped me out with setting up my appointment and informing me about my coverage prior to coming in. Upon arrival, I was greeted within a few minutes I was taken in for my appointment. Lily was very helpful and thorough with the eye examination which made me feel comfortable. After examination, Van proceeded to help me pick out my frame and provided excellent feedback on certain frames that would fit my needs. I am very pleased with the whole experience! Thank you again Van and Lily for the experience! I will be back and also refer my friends and family! read more

Just picked up my glasses and I love them I highly recommend this place the people are so nice and the store is very nice love it!

Such a pleasant experience for my first time to the optometrist. The staff were all friendly, professional, & informative. It was easy booking an appointment. Dr Ha is very caring & listens to any issues you want to bring up & explains them to you! I ended up needing prescription glasses & the first time I got my glasses, they kept slipping down my face because the frame wasn't really supportive. I was worried I wouldn't be able to return them or exchange them for any other ones that suited me because the glasses were already customized for my use. However, they apologized for it & let me choose another pair of glasses to be adjusted free of cost to make up for it! The wait to pick the new ones up was only ~2days, which was perfect since I had to go back to college around the same time. Keep up the good service! Will definitely recommend to friends. read more

My teenage daughter used to wear glasses for nearsightedness, and her optometrist mentioned Ortho K . I made an appointment and we decided to try this for her because it would be more beneficial than wearing glasses all day. At first, she did have a difficult time trying to insert the contact lens, but we are now one month in and she is an expert in inserting and removing both lenses. Her eyesight is 20/20 and she no longer needs to wear anything at all during the day. She is very happy with this and so am I. I would highly recommend, plus the staff is friendly and wonderful!!! read more

Very nice people who work here, very confident in their decision making and they make you feel very comfortable. It's a very clean space, but not a very nice area (like night and day when you walk in from outside). And the doctors are really great. My reason for knocking a couple stars is because in Jan I went in for a consultation for a new prescription and they told me that based on my old prescription my left eye actually got better! Which I was like "have I been eating THAT many carrots?"... so I get my glasses which look great, but when I put them on I feel a little disoriented. They tell me they're new, give them a couple days to get used to it, so I say ok and leave (kinda feeling like when I get new breaks and they say "the squeeking will stop after a couple of days"). So a week goes by and they're not doing it for me, I get a little queezy when I wear them and put them down and switch to my old pair. Work happens and Im finally able to go in and see if I can get them adjusted. A nice older man greats me and I tell him what's wrong. He tells me, it's probably the focus on the lens, let me fix it. So he goes behind the counter, heats the lens up and moves it around. Gives them a squeegie and gives them back to me. "How about now?"... they're ok... "try them out a couple days and you'll get used to them"... I give it a week and I switch to my old glasses. Time passes (more than three months) and life gets away from me. I have a kid, yadda yadda, work work work, and now it's 10 months later. My old glasses get so scratched that I think, well time for new glasses. So I know my old glasses are not going to cut it so I take my prescription to another optometry. A week passes and boom new glasses! But same problem. I go to that optometries token older worker and tell him "these don't feel right" and he literally does the same thing the OTHER older guy from EyeCon did and gave me the SAME line, "give it a couple days". A week later, I can't handle it so I dig for my reserve glasses and I'm better. Cut to today.... So I call EyeCon today to talk about this anomaly (it's not the glasses it's the prescription from Jan) and they are so sweet when they tell me, I'm sorry but it's after 90 days. ...guess I'm making an appointment in Jan to get this changed. I'll probably update this review then. I mean they're really nice here, but I am not paying another $45 to get checked out. read more

OMG SANDRA IS AMAZING she has impeccable customer service this place is literally the greatest. Eyecon never fails to amaze me with how fast and efficient both their service and employees are. THANK YOU SANDRA and most importantly, thank you Eyecon Optometry. read more

Eyecon Optometry - Optometrists Near Me - Reseda, California

My daughter is 11 urs old and has been on Ortho K for 3 months. She absolutely loves the fact that she doesn't need to wear her glasses anymore. She also loves that fact that she can perform in her Hawaiian festival with no glasses. I would recommend ortho -K to everyone that qualifies. Thank you Dr. Ha read more

BY FAR the best experience I've EVER had when dealing with an Optometrist. The absolute sweetest staff by far & went out their way to explain the entire process, cost & options. I WAS NOT PRESSURED into purchasing "top of line frames" from Sandra. She's fantastic & provided me with the most cost effective & reasonable selections for what I was needing AND wanting. The Yelp reviews are no lie. I promise you will NOT be disappointed. Thank you ladies for your professionalism, and especially for the Oreos!! Lol... See you next week for my follow up! read more

Do not go to this scam place I got charged $350 for my kids glasses , when other places willing to do the same glasses for $99. Total Scam BEWARE read more

I dont go to the eye doctor often but when i do its EyeCon! Peter who works the front is very outgoing, nice, friendly and remembers me and my wife by name lol... he helped me find glasses that fit my bobble head. Dr. Ha was also very nice and friendly. She asked several questions to make sure the eye exam went well and that vision gets better and not worse. She also made the visit personal and not like you're just another customer. Both Peter and Dr. Ha made sure that if we had any concerns to comeback and they would fix any issues we had. One of the best eye doctor visits I've ever had. Also just a parking tip that there is free parking in the back read more

Eyecon Optometry - My Oakley glasses i got from EyeCon - Optometrists Near Me - Reseda, California

Best optometrist I've been to. They're very thorough with their examination. Staff is very helpful and nice, especially Peter. He game me the best service and showed me all the glasses that my insurance could pay for. I also like that they have their own brand offered at a much lower price than the higher end brand for glasses. I was able to get two new sets of glasses; one for everyday use and one for computer use that filters blue light. I will definitely recommend this optometrist to all my friends and family! read more

This is my third year returning to Eyecon Optometry for my eye exam and glasses. The staff is always friendly and personable, and I always feel welcome. Today I saw Dr. Chen for my exam, and she was kind and patient throughout the process. I also saw Van, who helped me pick out new frames. Van was honest and sweet in advising me on which frames were ideal. I appreciate the time everyone took to help me. I'll definitely continue coming to this location and I recommend them to friends and neighbors! read more