I don't often leave reviews, but I felt I needed to share my experience. As a new patient, they were able to fit me in the same day, which felt like a miracle since I had an eye infection. Dr. Le was thorough, clear, personable, and professional. She took the time to explain everything to me, made me feel at ease, and I truly felt taken care of throughout the visit. I feel lucky to have found this practice through my insurance. When I receive this level of care, it really stands out, and I wanted to acknowledge it. I'll be back for my follow-up and plan to schedule a full eye exam as well. read more

The quality of care is so great! They are efficient and the dr is super personable :) they were thorough and kind! Been coming to them for years! read more

Definitely a caring, very knowledgeable doctor! A wealth of experience and she easily thinks out of the box.

Dr. Tran has been my optometrist for a very long time. My whole family always goes to her, even after moving further away. Dr. Tran is very caring, patient, professional, and meticulous. I always feel comfortable asking questions or recommendations from her. Her office has a lot of selections for glasses, and her staff was so helpful in helping me to choose the right frames and lenses for my needs. Recently, I was gifted a luxury pair of glasses, but no other optometry places were willing to make the lens for it as the frame is very delicate. I came to Dr. Tran for my annual examination, and she was able to put in a custom order for my glasses. It only took her office one week to get back to me with the perfect glasses. I got so many compliments wearing it. I always feel like I am taken care of by an excellent and caring team. I highly recommend Dr. Tran for your vision needs. read more

Northridge Optometry - Great craftsmanship of the lens. My glasses is now completed - Optometrists Near Me - Los Angeles, California

Went here for years. Loved service, staff & Dr. Tran. Now Van (staff) is rude, rushed service, poor parking, located in a not so great location. Definitely not worth the longer drive. Dr. Tran doesn't seem to care about rude staff. Very disappointed. Now I have to find a new Optometrist. So sad. read more

I waited until last minute to refill my contact lenses and my regular optometrist closed down because of the pandemic. I called Northridge Optometry and Daniel was so helpful. He tried to get me in the next day for an eye exam. The doctor was very thorough with the exam and I was able to get my contact lenses the same day. I also decided to get a back up pair of glasses done here and was completely surprised with the quality. I have an optician license myself so I can tell that the lenses was made to the best precision. Another plus signs about the office was they are doing their best to keep their patients safe. Constant cleaning of the benches and glasses, 6ft-social distance. Their front door looked closed but it was just a precaution with their limited capacity. I can see that they are doing their best to make sure you get the best care in the safest environment. read more

I have been going to Northridge Optometry for years and sent most of my family and friends there. But not anymore my dad made and appointment with them when he showed up for his appointment the man at the front desk was extremely rude to him and said he didn't have an appointment. The optometrist was there as well and when he asked to speak to her she refused to. They use to have amazing service but now it's horrible. What's worse is that they had already contacted his eye Insurance and it showed that he had his eye exam already. Which prevented him from getting an appointment anywhere else for 2 weeks. He's a diabetic and needs to get his eyes checked in a timely manner. I also called to get a copy of my eye glass prescription and when I called they where also very short and rude not sure why the customer service has gone down hill. I usually spend between $300.00 to $700.00 on my frames and lenses. But I will be looking for a new optometrist and everyone else I've referred to them as well. read more

Doctor was amazing & staff was as well ! Great customer service recommend this optometry to anyone ! Me & my family will be going back in the future ! read more

Me and my sister used to go here for many years, so remembering the great service we used to receive we recommended my dad. Well now I remember why we stopped going here after the new optometrist and staff started, they were extremely rude to my dad completely brushed him off and not the optometrist or man in the front desk were helpful. Never will I recommend anyone to go here. read more

I'm so glad that I found Dr. Tran's office. She was highly recommended by a great friend of mine. She was so friendly and thorough with her exam. She patiently answered all of my questions and concerns about my eyesights. And the quality of her lab was impressive. I had my glasses done at a lot of places, and the glasses here were so well-made. Daniel, her assistant, was so welcoming and professional. He handled insurance like a breeze and made sure I understand the benefit. He was also so helpful in helping me choose the frames and lens options--no pushing or pressuring whatsoever, which is a big big plus. The office applied high standards and strict protocols to fight the pandemic. They cleaned every single surface, pens, clippers that they handed out to the patients. They also had a limited capacity, so don't forget to call ahead to make appointments. This has a tough time for all of us, and I'm grateful that they still open to help. read more

Northridge Optometry - A lot of options to choose from. - Optometrists Near Me - Los Angeles, California

Awesome customer service and will definitely be coming back for more pairs in future! Much recommended.

My dad told me on a late Saturday afternoon that his vision was weird and he couldn't see very well out of the periphery of his vision. I called Dr. Tran and she immediately advised us to come straight to her office. It was a good thing she recognized the emergency issue over the phone since it turns out dad was having a retinal detachment. It was a time sensitive issue to save his sight, and thanks to Dr. Tran's expertise and knowledge she was able to quickly diagnose the problem, and refer him to a retinal specialist on a late Saturday afternoon! Just about every retinal specialist's office we had called were closed, but she managed to find a specialist to take my dad in. She also spent a considerable amount of time trying to coordinate with our insurance network to keep our costs covered. The retinal specialist told us that if we had waited to get an appointment after the weekend, it may have been too late to save my dad's vision since the retinal detachment was progressing quickly. My dad's vision was able to return back to normal after the surgery due to Dr. Tran's realization of the time sensitivity of the issue. Dr. Tran also took care of the post-op management, follow ups, and checked in with my father on his road to recovery. I am grateful to Dr. Tran for accommodating us with no notice, and spending the considerable amount of time, care, and patience to help us. It was a very stressful situation for my family, but she was able to walk us through the entire process with ease. My family and I are grateful to be in her care, and we continue to make the long drive to see her. If you ever need an optometrist, she is the one to see! I have never met anyone so patient and as compassionate. read more

Northridge Optometry - Lots of selection! - Optometrists Near Me - Los Angeles, California

I've just gotten my second pair of glasses from Northridge Optometry after also having my exam there. I have been so satisfied since day one, I honestly have never considered going anywhere else. From customer service to styles of frames, they are excellent. Especially during these times, I am so grateful that they are open for business. I am so happy to support them..Thank Dr.Tran and her team read more

My insurance (medical) referred me & my 7 year old daughter to this place. The moment we arrived we were greeted with the friendly male staffs. I wish i had gotten their names but they were extremely nice & welcoming. The male dr was very patient with my little one while she kept asking questions and was "trying" to help him while he was teching me how to wear contacts. His staff overall was great and learned allot about things my other eye place wasnt doing. This place truly care about you and not money hungry. They give you so much detailed explanation about a person eye and makes sure you can get the contacts on and off properly before leaving. read more

Northridge Optometry - Baby girl getting her new pair of glasses soon. - Optometrists Near Me - Los Angeles, California

I always come here to get my glasses with my prescription from Kaiser. Daniel is a super chill guy and easy to work with. there was an issue with my insurance lab and the glasses got delay but daniel took care of it and the glasses turned out perfect. I used to get my my glasses elsewhere once in awhile but they never seem to measure up to quality of the ones I got here. I stopped doing that a few years back and never had any issues with my recent pairs. read more

Had the best experience Dr.Tran was very sweet. The staff was very friendly. Great customer service, and informative

I have been a customer of this optometrist for many years now I like the staff they are patient and friendly , Daniel is helpful and accommodating. I have bought eye glasses and contacts from them they help you selecting the right frame for your needs. I highly recommend them. read more

Love Dr Trans office! Very chill staff, professional and accommodating. You get everything you need!

Dr. Tran is super friendly and professional. The exam was fast and easy. Very happy with their service.

I've been a patient of Dr. Tran's for a long time. Her staff is always helpful and kind. Dr. Tran explains what is going on with your eyes (if anything) so you can better understand why something is needed, or necessary. I do appreciate the attention to detail with all the staff in her office. I saw two negative yelp reviews and find it hard to believe that Dr. Tran and her Staff would not have accommodated the patient for the miss understanding. I highly recommend Dr. Tran and her wonderful staff. read more

Dr Tran is very knowledgeable and a master of the craft. I feel absolutely confident and assured as soon as I visited this optometry. I have been to many optometry in my life and I feel she is the best eye doctor. she went above and beyond and updated me on my previous surgery and gave me priceless advice and step by step instructions on what to do. Also Daniel is very helpful and friendly and polite. I am a happy customer and will highly recommend anyone to visit this office for any optic needs. read more

Really good staff, friendly and communicative. Highly recommend this store have been coming here for years read more

I had an appointment here in late February just before the pandemic hit. They then closed (rightfully) because of the pandemic. In that time they were unreachable & I couldn't get my contact lens prescription from them. I called today to get my prescription (about 1 year and 1 month since my appointment) and they informed me they wouldn't give me my prescription because it "expired after a year". After telling them that I know CA law is up to 2 years, they said no, they wouldn't release it. CA law explicitly states: 2541.2. (a) (1) The expiration date of a contact lens prescription shall not be less than one to two years from the date of issuance Any other optometrist I've been to, the prescription has ALWAYS been for two years (I've had contacts for 30 years now). This Doctor apparently wants to bilk people into another appointment during a pandemic year when she was unreachable for months (and YES, I tried calling for sometime but then I was in my house for pretty much all year and never put in contacts so wasn't too bothered about it). I certainly won't be going back to her for another appointment and I suggest if you like honesty in a doctor, you don't either. read more

Awesome service! Been coming to this optometrist for the past 2 years. Friendly service and awesome doctors. Highly recommend you give them a try if you are looking for a new optometrist! read more

I moved to South Cal and needed a new pair of glasses as I stepped on mine :-( Dr Tran is very helpful, competent and friendly. She noticed my old glasses ' prescription is slightly stronger than my current's. She adjusted my prescription. She took time to explain things. I highly recommend her. read more

I broke my glasses on the first day I landed in California. I tried to call different optometry offices to see if anyone could help, and Northridge Optometry gave me the earliest appointment. Daniel was very understanding and tried his best to solve the problems. He offered to fix my broken glasses, but it was a total loss. Dr. Tran was very careful throughout the exam and listened to my concern. Daniel helped me choose suitable frames and followed up with the lab to ensure that my glasses will arrive on time. Lovely office with a lot of glasses selection. Everyone wore masks and disinfected everything constantly, which made me feel very safe in the office. read more

Friendly and excellent service! Daniel always recommends the best options for my family's eyeglasses and contact lenses based on our fashion preferences and individual health insurance plans. Dr. Tran provides a very welcoming experience and clearly explains specific details about the lense options I have available for my plans. I've been with Northridge Optometry for 2 years after changing eye doctors and I am thoroughly happy to have a fantastic team looking out for my vision health! read more

Dr. Tran is incredibly nice :) i've been going here since forever. She provided what i need, her staffs are extremely friendly! They always remind you about your schedule and keep up with all the medication. My tip is to call in for an appointment first then you'll get the best service ever. read more

My family and I have been coming here for years. The staff and doctors are always super nice and pleasant to talk to.They are willing to help no matter the situation. I have never met a doctor like Dr. Tran, Dr. Tran remembers details from conversations that we have had and always takes time to ask how my dogs are! There's also a male doctor, I think his name is Dr. Don. He's also supper sweat to my daughter. I would highly recommend visiting here if you want a great experience! read more

I've been going to this place for over 20 years now since my kids were young. Although there is a new doctor for the past few years, Dr. Tran, the service is still wonderful! Daniel, the office assistant is great and very helpful! The eye glasses/frames are high quality. My family and me will continue to be patients here for a long time---thank you! RoRo of Northridge read more

Daniel is amazing, great customer service. I came here to just get a pair of glasses. My benefits were broken down to me. Their office followed the COVID guidelines and the office was very clean. Daniel had patients. Prior to this visit , I brought my son there twice, he liked it there. The doctor was so amazing with my son 13 yrs old. He acknowledged him and spoke to both him and I regarding his eye exam and eye care. I highly recommend them for both kids and adults!!!! Thank you for helping us!! read more

I fell and bent my glasses and was unable to see out of it. My regular go-to optical shop was closed that day so I decided to stop by Northridge Optometry to see if they can help adjust my glasses. Daniel is super nice and was able to take me in with a same day appointment. They adjusted the glasses and even help sanitize it when they were done and did not charge any fee. I was a bit taken back when the front door was closed but the doctor explained that bec they see a lot of older patients, scheduling by appointments allows them to better protect their patients and keep up with the cleaning protocol. When i was there, I saw then constantly wiping and cleaning everything down. I'm glad they yake good care of keeping a safe environment for their patients. read more

Dr. Tran and staff are very friendly and always available for any questions/concerns, which is very important. Dr. Tran always shows us that she genuinely cares about her patients (sadly you don't get it from every doctor). I had Lasik done in Thailand 20+ years ago and my eyesight's started to adjust again. Dr. Tran took time to explain to me what to expect from now, how to take care of my eyesight and never told me to do any procedure that I didn't need. She is very honest, always takes time with each exam and very thorough. She made me feel so comfortable asking questions. The office is very flexible in scheduling. The staff is very polite and helpful. I had to take my kid on an emergency case and I could tell that they did everything they could to take my kid in asap. Thank you so much Dr. Tran and the whole team for always being there for us. I always recommend Northridge Optometry to my family & friends with confidence! read more

Great staff very helpful and knowledgeable. My family and I have been coming here for years. Dr Tran along with Daniel have gone out of their way to help. I have a condition called keratoconus . Dr Tran was the only one that took the time and had the patience to help me out over 6 years ago. I still remember the day. I started crying when I saw the vision difference. I read all these good reviews and come to the bad ones where they say they've been going there for years. Years of customer client relation and to bad mount someone over one incident. One incident after many many years as they stated. That's a dishonest review we've all had bad days. My family and I will keep going as long as they are in business. There's no other place I'd rather go. Above and beyond service. Thanks very much Dr Tran and staff. read more

I can't recommend Northridge Optometry enough, nothing short of EXCELLENCE. From being careful & thoughtful over patients' safety (especially during COVID times) to ensuring you are 100% satisfied with your visit. It's my place of choice for anything optometry & eyewear. read more

I came by for a quick frame adjustment. Although the office was packed with patients, the staffs still greeted me and offered to adjust my frame for free even though I was not a patient. I would definitely come back for my next eye exam! read more

From the first time I stepped into this office the staff is always very welcoming and always willing to do their part to help out their customers. The doctors are also every patient and will explain things throughly. I have been coming to this office for a little over a year and I have always had pleasant experiences. Even after I moved near Downey till willing to make the drive out because they are amazing. The staff always goes above and beyond for their customers. Its always hard to find an amazing business willing to help and be very patient with people. Thank you for always being great! read more

Dr. Tran is an amazing optometrist! I came for a routine checkup, and while she was checking my eyes in the dark room she noticed something odd. She immediately went to image my eyes on one of the machines and found a retinal hole that was starting to form. The problem would have gotten much worse had Dr. Tran not caught it in time. She was also very proactive in checking the progress of my treatment, and even double checked the work done on my eye. I would definitely recommend coming here. read more

I got lucky and received extraordinary professionalism, friendliness, and care from Daniel, who assisted me initially with choosing glasses frames, to Dr. Tran, the Optometrist who performed a comprehensive and thoroughly explained eye exam. Daniel performed the initial parts of my eye exam, with Dr. Tran completing the exam. Daniel took care of the insurance and payment portion quickly and correctly. They were both amazing!! It is an efficiently operated and Covid aware Optometry Office, that I just happened to stumble upon! I am completely happy and satisfied with my visits. I highly recommend them without reservation. read more

My glasses were broken and i came here after hearing my friends talk a lot about it, and it did not disappoint me. The staffs were really nice and they make me feel comfortable choosing my glasses. i would recommend come here again, they give good advice too read more