I've been coming here for the past few years. The optometrist is awesome and I love how detailed…read moreshe is with explaining everything. Definitely recommend getting seeing here for all your eye needs!

Equipment, staff and the optometrist were all top notch. They were prompt and attentive. The…read moreappointment time was honored well and questions handled professionally.

I've been coming here for years and I have always had a pleasant experience! The staff is alway…read morehelpful and friendly. When I first started coming the main doctor came off as a bit stern, but she has warmed up and is full of knowledge. She always take her time to explain everything and answer any questions I have! She is great, as well as the other doctors. I definitely recommend!

Been coming to Dr Chriqui for many years, before they moved to the Northridge location…read more I've always had pleasant experiences. The staff are kind and nice. Easy to make appointments. I receive emails and texts to confirm appointments. Saturday Half days are available are great if you can't make during the work week. Yes sometimes Dr Chriqui is stern...I know it's coming from her heart or concern. Adequate parking . Would highly recommend.

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

I'm so glad that I found Dr. Tran's office. She was highly recommended by a great friend of mine…read more She was so friendly and thorough with her exam. She patiently answered all of my questions and concerns about my eyesights. And the quality of her lab was impressive. I had my glasses done at a lot of places, and the glasses here were so well-made. Daniel, her assistant, was so welcoming and professional. He handled insurance like a breeze and made sure I understand the benefit. He was also so helpful in helping me choose the frames and lens options--no pushing or pressuring whatsoever, which is a big big plus. The office applied high standards and strict protocols to fight the pandemic. They cleaned every single surface, pens, clippers that they handed out to the patients. They also had a limited capacity, so don't forget to call ahead to make appointments. This has a tough time for all of us, and I'm grateful that they still open to help.

I don't often leave reviews, but I felt I needed to share my experience. As a new patient, they…read morewere able to fit me in the same day, which felt like a miracle since I had an eye infection. Dr. Le was thorough, clear, personable, and professional. She took the time to explain everything to me, made me feel at ease, and I truly felt taken care of throughout the visit. I feel lucky to have found this practice through my insurance. When I receive this level of care, it really stands out, and I wanted to acknowledge it. I'll be back for my follow-up and plan to schedule a full eye exam as well.

Dr. Nguyen is the best optometrist in town! I had my first visit last week and I was blown away by…read moreher knowledge and compassion. She takes care of you the moment you walk into her office. In the past, I've always felt like a number at optometry offices, which is why I don't have an optometrist that I see regularly. Healthcare has become an area that is more about quantity rather than quality..however, seeing Dr. Nguyen was completely different. Her office is welcoming and very hip! It was so easy to vibe with her and speak openly about my past vision problems. She took the time to explain my vision health and answered all of my questions. She is up to date with the latest technology and I even inquired about my candidacy for LASIK vision. She explained the pros and cons and provided me with great resources to learn more. When I'm ready, I'm definitely going to reach out to Dr. Nguyen for a referral/recommendation because I trust her judgement. Hands down the #1 optometrist!! She is so patient and takes time to LISTEN TO ME! I can't wait to see her again. I plan to recommend my friends and family to see Dr. Nguyen!! Great service, very professional, and a clinician that you can trust!!

Dr. Tiffany Nguyen is a very personable and efficient optometrist…read more I arrived earlier than my scheduled appointment and the staff didn't give my any issues. They were all super friendly and welcoming As a new patient, I had no problems with the paperwork and insurance. I called ahead of time to make sure that my insurance would cover the visit, and she went above and beyond and called the insurance company herself! Overall, I was in and out of my exam in less than 30 minutes! Definitely possible during your lunch break, or a quick stop while running errands. Dr. Nguyen answered all of my questions regarding my eye care and health. She even used pictures to help explain what was going on with my eyes. Definitely would return again for my annual exam and would highly recommend her to all of my family and friends. Parking was not an issue. Big plus: they're located in Target. Why wouldn't you want to visit? #Target #onpoint #20/20

Dr. Kim personality is the first thing that will stand out to you when you talk to her. She's funny…read moreand very straight forward. She has been my optometrist for the last 6 or 7 years but it been like 4 years since I last visited. It was my fault but after doing my yearly physical, my primary doctor told me to go do my eye exam. I made an appointment and arrived early. I was able to find parking easily, I remember before it could be a hassle. My eye sight changed from the last time I did an eye exam here so I needed to get new prescription lens. I still like my Oakley frame so I prefer to keep using that one. So I had to get it sent out so they can put new lens on it. Make sure to have backup prescription glasses because it can take 2 or 3 weeks to be completed. Keep in mind that if you pay credit card there is a fee so try paying cash or having your debit card on you.

My primary doctor referred me to Dr. Kim Lai. This was the most life changing experience I have…read morehad. I have seen several eye specialist from Stein eye institute of UCLA to several doctors in the Valley. Dr. Kim is in my opinion the best of the best. She has the most caring heart of any Dr I have ever seen. Without hesitation I strongly recommend her for all your optical needs. Thank you Dr. Kim lai OD

I had such a fabulous experience here! Arrived about 10 minutes early to my appointment and…read morereceived some paperwork to fill out. Brenda at the front desk is fabulous--as is the wonderful optometrist I had the pleasure of receiving my eye exam from (I wish I got her name but she is a younger woman and had super cute circular glasses frames!). I expressed to the doctor that my previous prescription I received 4+ years ago from an entirely different doctor (under insurance) felt a bit too strong, and it had felt strong ever since I got those glasses. After doing some tests, she proceeded to tell me that my previous prescription was for astigmatism...I definitely don't have astigmatism lol. No idea how that happened, but this doctor was able to adjust my new prescription right away. I even got to see the retinal scan/images that were taken of my eyes and it was fascinating! I had never been shown that before from any other doctor. Overall, the appointment was quick and easy, and the staff is very nice and attentive. For $95 (no insurance), it was well worth it! Will absolutely be coming to this location again in the future. No complaints--thank you! :)

I booked an appointment for my wife for contact lenses for the weekend. So we left our children…read morewith the babysitter and drove to the appointment once we get there we try checking in and the receptionist tells us they are overbooked and cannot see us and that we have to reschedule and blame me for not specifying what kind of exam my wifel wanted. Which one I made the appointment I specified what the appointment was for. I'm not sure if it's a fact that I was translating for my wife that she was annoyed or the fact that they overbooked and had too many people in the office. The fact if they overbooked, they should notify me and try to reschedule the appointment instead they waited for me to show up after paying for a babysitter and then denying a service on our appointment time completely unprofessional service by the receptionist just be very careful when booking appointments there.

7/6/2026 - Once again, I came here for a new pair of glass because most frames are at $69.99 with…read morean excellent customer service. Thank Franklin for your knowledgeable and super advices and service to get my new pair of glass today! It is worth mentioning that all Costco Optical Departments now lead the nation to start using a QR code for check-in beginning two months ago.

The staff are accommodating, knowledgeable, and helpful. Inexpensive frames and lenses compared to…read moreother optical shop. You can com anytime you want, but be patient during peak time they can be very busy. They take each costumer personal needs efficiently. Belen and Mark are my favorite staff.

Thank you Dr for getting my glasses and kids contacts all squared away. I know it's been rough…read moresince the fire so I appreciate you being able to get them to me.

I had to drop him. His office had a fire and there were no responses to my phone calls. I had nose…read morePads that needed to be picked up. Something else broke in my new eyeglasses. No phone response, though they had phone messages promising a call. My eye insurance finally approved my request to get reimbursed and get new glasses. If you aren't going to return calls, why put the phone messages promising a return call??

Amazing experience. Dr. Michael Frisch was incredibly kind, knowledgeable, and compassionate…read morethroughout my entire appointment. I have a rare glaucoma diagnosis, and he took the time to truly listen, answer all of my questions, and even went above and beyond to help me better understand my condition. I never felt rushed, and for the first time at an optometrist's office, I genuinely felt heard. His team was just as wonderful. They were patient and extremely helpful when it came to ordering my contacts and discussing my options for glasses. Everyone made the experience feel welcoming and stress free. I can't recommend Dr. Frisch and his team enough. If you're looking for an optometrist who truly cares about their patients, this is the place to go.

This was my first time coming to this office and it was truly the best experience ever! My husband…read morehas been a patient of Dr. Frisch for many years and has always spoken so highly of him and the staff. I finally decided to switch from my old Optometrist and give Dr. Frisch a try. I'm so glad that I did! First, I'll start with how easy it is to schedule an appointment. The front staff are so nice and welcoming. Hailey was amazing, efficient and very helpful. Dr. Frisch has an extensive resume of education, training and many years of experience in his field. He is very thorough with his exams, explains everything in detail and also has the best personality! He is kind, warm and genuinely loves what he does and cares about his patients. Most importantly, he doesn't rush through the exam. They have state of the art equipment for testing your eyes. A lovely selection of eye glass frames. Andrew was helpful in ordering my new glasses and going over what's covered under our vision plan. Parking is a breeze.