Dr Winston is wonderful and I learned new things about my eyes, which was very helpful but try to…read moresteer clear of Janice! She is negative and extremely unhelpful!

Always happy to see Dr. Winston and staff. I highly…read morerecommend! Naomi takes her time to make sure you know what insurance pays, and will make sure you are happy with the fit of your glasses.

I meet with Dr. Tan for a medical concern that has been recurring with my eye. He was the first…read moreophthalmologist that I've seen that has been able to properly diagnose my condition and really took the time to explain it to me and talk through preventative care. He has always been so warm, kind, and caring during our visits and the administrative staff is the same! This is definitely the place to come if you are wanting genuine and thorough care for your eyes

Have been going to Dr Yook for 20+ years. My parents liked and trusted him. Both had cataract…read moresurgery with him. He is only in the office a few days a week now since he sold the business to James Tan. Dr. Tan does the laser surgery and specializes in glaucoma. Both are very nice with compassionate bedside manners and a sense of humor. I have diabetes and trust them to keep an eye on any development of retinopathy. The nurse has been there for years and does a thorough job prepping you. Kim, the manager at front desk is lovely and efficient. If you want well qualified caring opthamology go here! Highly recommend

I had such a fabulous experience here! Arrived about 10 minutes early to my appointment and…read morereceived some paperwork to fill out. Brenda at the front desk is fabulous--as is the wonderful optometrist I had the pleasure of receiving my eye exam from (I wish I got her name but she is a younger woman and had super cute circular glasses frames!). I expressed to the doctor that my previous prescription I received 4+ years ago from an entirely different doctor (under insurance) felt a bit too strong, and it had felt strong ever since I got those glasses. After doing some tests, she proceeded to tell me that my previous prescription was for astigmatism...I definitely don't have astigmatism lol. No idea how that happened, but this doctor was able to adjust my new prescription right away. I even got to see the retinal scan/images that were taken of my eyes and it was fascinating! I had never been shown that before from any other doctor. Overall, the appointment was quick and easy, and the staff is very nice and attentive. For $95 (no insurance), it was well worth it! Will absolutely be coming to this location again in the future. No complaints--thank you! :)

I booked an appointment for my wife for contact lenses for the weekend. So we left our children…read morewith the babysitter and drove to the appointment once we get there we try checking in and the receptionist tells us they are overbooked and cannot see us and that we have to reschedule and blame me for not specifying what kind of exam my wifel wanted. Which one I made the appointment I specified what the appointment was for. I'm not sure if it's a fact that I was translating for my wife that she was annoyed or the fact that they overbooked and had too many people in the office. The fact if they overbooked, they should notify me and try to reschedule the appointment instead they waited for me to show up after paying for a babysitter and then denying a service on our appointment time completely unprofessional service by the receptionist just be very careful when booking appointments there.

Dr Abbassi is the most wonderful, knowledgeable and caring Dr. He takes his time to explain…read moreeverything and answer all your questions. He does not rush you out nor do you feel rushed. He is one of the most caring and compassionate Drs. I have ever seen. A quality that is out of the ordinary. I can't speak highly enough of the care my husband is getting from him. His staff is also amazing. I highly recommend him.

Great Doctor & great at explaining everything. Front desk staff are very polite and make sure you…read moreare taken care of. Dr. Abbassi takes his time & makes sure you understand exactly what/why the procedure he feels would benefit your eye condition.

I went to see Dr Kouyoumjian to review and explain to me how my glaucoma was progressing. I walked…read moreaway with a complete understanding of my situation and the care that I need. The office had extensive equipment that allowed clear explanations and he was so patient and knowledgeable. I will highly recommend Dr Paul for any eye's issues. The next one to see him is my daughter as I totally trust him! Thank you so much Doctor!. and Staff ...

What a great doctor and staff. Dr Kouyoumjian is a very knowledgeable doctor with great bed side…read moremanners. He's taking care of all my family. Thank you to Henriette the office manager who went above and beyond to ensure my dad received his medication on time and covered by insurance. Great clinic with great service. Thank you for all your efforts. Susan Basmaji

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

I took my mother to this optometry center. She was visited by Dr. Leser. Dr. Leser is kind,…read moreknowledgeable, thorough, and compassionate. We really appreciate the service we received here. Inside is shiny clean and staff members are courteous and caring. There seems to be a rare culture of mutual respect and kindness present in this establishment. We immediately felt it. Kudos to those who run this place. Making an appointment was easy. I called and made an appointment on the phone. They send several reminders before the appointment. Make sure to check your texts and confirm. There is a cancellation fee if you do not cancel before a certain time. This is a very busy office, so appointments are given for a month or so later, but it is worth the wait. I wish they accepted my insurance too.

I highly recommend to anyone who wants their eye exam and glasses to go here. The staff and Dr…read more were incredible! Very kind and took their time to help me understand. The first time I was told I had cataracts because the Dr. was so capable of doing her job and actually cares about her patients. :)

My family and I feel so lucky to have found Avant Eyes Optometry…read more I live in Porter Ranch and used to drive all the way to Burbank to see my old optometrist. When Avant opened at The Vineyards, a friend recommended I give Dr. Kataria a try and I'm so glad I did!! She is incredibly thorough. Not only did she explain everything clearly, but she also showed me detailed images of my eyes, helping me for the first time truly understand what was going on. It's true what they say, a picture is worth a thousand words. Best part is the office is spotless and equipped with state-of-the-art diagnostic tools. I was so impressed by Dr. Kataria's knowledge and kind bedside manner that I now bring my two kids as well. I'm grateful to have such a high quality, locally owned practice right here in the community. I love being able to support a small business that genuinely cares.

Unfortunately, your response mischaracterizes several of the concerns I raised and also contains a…read morestatement regarding my medical-record requests that I need to correct. I was not asking your office to take responsibility for educating me about my insurance plan, nor was I disputing that members should understand their own benefits. My concern was that your staff was actively using insurance benefit information on your computer to calculate the amount I was being asked to pay for prescription eyewear, yet I was not permitted to review the benefit information being used to arrive at that amount. I specifically asked if I could simply view the benefit information on the screen so I could understand how my coverage was being applied to the proposed charges. I was told I could not see it because the document contained the office's tax ID number. I was not asking for your confidential tax information. I was asking to verify the insurance benefits and calculations being applied to my purchase and my financial responsibility. Telling a patient what they owe while refusing to allow them to review the benefit information being relied upon to calculate that amount creates an unnecessary lack of transparency. I ultimately left without purchasing the glasses because I was uncomfortable agreeing to charges I could not independently verify. I also need to correct YOUR statement that, "had we received any medical record requests, we would have happily provided those." I have sent 3 separate written emails requesting my medical records and have received no response to either request. I have documentation of all communications. Therefore, suggesting publicly that your office has not received a request does not reflect my documented attempts to obtain my records. Additionally, your statement that my records would be provided "with a $25 charge" does not accurately explain California's medical-record fee provisions. Under California Health & Safety Code § 123110, a provider may charge a reasonable, cost-based fee for providing copies. California's Medical Board specifically explains that the copying charge may not exceed $0.25 per page for paper copies or $0.50 per page for microfilm, together with reasonable clerical costs. The law does not establish a blanket, automatic $25 fee simply because a patient requests their records. More importantly, California law provides specific timelines for responding to patient record requests. For a written request for copies, the records generally must be provided within 15 days of receipt. A request to inspect records is subject to a five-working-day timeframe. The Medical Board of California specifically advises patients who have made written requests and have not received their records within the applicable timeframe that they may file a complaint and should include copies of their written requests. Your reference to a nine-page intake form does not resolve either issue. An office policy or signed intake form does not eliminate a patient's rights under applicable California law, nor does it address why my 3 written requests have gone unanswered. I also find the statement that billing insurance is merely a "courtesy" beside the point. Your office chose to participate in the insurance transaction and presented me with pricing based upon insurance benefits. Once those benefits are being used to determine what I am expected to pay, it is entirely reasonable for me to ask how that amount was calculated and to request enough information to verify it. I would have been perfectly satisfied if your staff had simply explained the calculation and allowed me to verify the portions of the benefit information applicable to me while redacting or otherwise protecting any genuinely confidential business information. My concern was never that I did not understand that I have responsibilities as an insured member. My concerns are transparency, the accuracy of the financial information being presented to me, and my ability to obtain my own medical records after making documented written requests. At this point, rather than continuing to debate these issues publicly, I am requesting that your office respond to my 3 outstanding written medical-record requests and provide the records in accordance with the applicable requirements of California law.