Everything about this business is fantastic! It started with my exam with optometrist Dr. Osako, who explained that the reason why my previous prescriptions were not allowing me to see better is that they were too strong. My last optometrist strengthened my previous prescription because I'd said I couldn't read fine print on my TV, but what they needed to do was correctly assess my vision, which (surprisingly!) had improved. Now, with Dr. Osaka's new prescription, I can actually see again, thank goodness! And yesterday, when I went to pick up my glasses, Jacqueline, the general manager, went well out of her way to take care of me. She was so friendly and kind, and shetreated me with such warmth, dignity, and respect. I am so grateful to her and to Tim, the super-friendly and clearly talented lab technician who took care of an important need I had for my new lenses. All in all, I am thrilled that I have found such a terrific optometrist office! I love my wonderful new glasses and the beautiful case that came with them, and I LOVE the fact that I can finally see! Thank you all at Friedman Optometry! read more

Friedman Optometry - My great new glasses, case, and much-appreciated cleaning cloth - Optometrists Near Me - Culver City, California

After hearing about my recent experience, the general manager, Jacqueline, was very quick to reach out and help resolve my issue. Jacqueline immediately worked to correct the error in the rebates that I was supposed to receive for my contact lens order. She consistently followed up with Friedman Optometry's contact lens representative to speed up the rebate process, and she also checked in with me daily to assure me that the issue was actively being worked on. After less than a week, I received the full amount that I was owed, along with an extra supply of contact lenses to make up for the delay. I appreciate Jacqueline's diligence and her efforts to make things right. read more

I honestly had such a good experience at Friedman Optometry! Xany was the sweetest and made me feel so comfortable from the moment I started looking for frames. I can be pretty indecisive, but she was so patient with me and actually took the time to help me find a pair that I loved and felt good in. She was super kind, helpful, and just made the whole experience so much better. I really appreciate her help and definitely recommend seeing Xany if you come here! read more

So easy to work with - many helpful ppl (from reception desk to doctor to optician). Made appointment for 2 days later. Used my VSP insurance & got glasses / lenses for ~ $140 total. 10/10 recommend! read more

Friedman Optometry - Optometrists Near Me - Culver City, California

See all

the staff here is always pleasant & present. I've been coming here for some years now & have had many different people help me out. Appointments are always handled promptly & they are very helpful when it comes to questions. Osage & Jennifer were very kind & knowledgeable about answering my questions & concerns. They can get busy so just make an appointment before you go. read more

I just came back here after switching insurances and had the best experience! I had an eye exam with Dr Haley who is so sweet. She was very polite and thorough and wanted to make sure to cross every t and dot every i with regard to my family history and medications etc as she explained they can all affect my eye health and the results of my eye exam. Even though my vision is getting worse with age (gasp), I love coming here because you can tell the doctors who work here really take pride in what they do. The front desk staff is very friendly and I even got a beautiful new set of designer frames that my insurance covered a portion of! Highly recommend this place!! read more

The go-to optometrist! The staff was super friendly, and Osaze and Jessica were both great. Dr. Friedman is hilarious and incredibly knowledgable. Their frame selection was also top tier. Zero complaints. read more

Osaze, did an amazing job! He was knowledgeable, professional and friendly. Thank you! read more

I love this place ! So I decided to bring my aunt. Best experience for my aunt best dr ! Dr Hailey and our optician Xany was amazing! She picked out a great pair of glasses that fit perfect for my aunt's face frame and the color was great! Tim is always helpful with adjustments two glasses if needed .Got a great deal ! So grateful that we came shes gonna bring rest of the family . This is a great place to come for glasses and contacts and exams. Love to come to establishment that takes pride in the office and staff. read more

The atmosphere is always great came in to get my glasses adjusted and Wendy was sweet enough to help me fix the sides since they were so crooked, thanks team ! read more

My daughter signed up to take the contact lens training to be able to wear contact lenses but the training is done in the main room at a long table where they are helping other customers with other things. My daughter felt very distracted and there was absolutely no privacy. She did not "pass the test"( You have to be able put both lenses in and take them out. She was able to get two in but only one out I believe) I had prepaid for a box of contact lenses. Since we were not going to be approved for the contact lenses, I wanted a refund. They offered me a credit. Which I don't think I will use. On her second session the doctor actually took her into the back one-on-one And in 5 minutes she was able to remove the lens. I would strongly suggest that they try a more private setting for the contact lens training, especially for younger kids/teenagers. read more

They charge the maximum allotted out of pocket for every service for retinal scans they tried to charge us more than our copay should have been. Their customer service is as bad as it gets. They will never take a phone call, they just try to text you which is really frustrating when there is an issue with your order. The only reason they have so many reviews is because they beg you to review them when you first get in the door before you realize how they inadequate they are. It is admittedly hard to be a bad optometrist and yet they succeed in that. Their pricing on contacts and glasses is also above average. read more

Do NOT go to this optometry office. The staff uses deceptive "bait-and-switch" tactics to increase the price after services are provided. Despite whatever response the office posts, these are the facts. When I checked in, I was told my eyeglass exam was covered by insurance and that the contact lens exam would cost $95. I agreed to that price. During my pre-exam, a second staff member also told me the contact lens exam would be $95. No one said the price could vary or increase. After the optometrist completed both exams, I was sent back to the waiting area, where another employee informed me the contact lens exam would actually cost $115. I explained that two different staff members had quoted me $95 and that was the price I accepted. She called over both employees and asked them what they had told me while I was sitting there. Both confirmed exactly what I said: they had told me the exam was $95 and had never mentioned a higher price. Even after her own staff confirmed this, she insisted I pay the additional amount and refused to provide my prescription until I did. She repeatedly claimed her staff would never have quoted the wrong price, despite them admitting they had. I left without my prescription. Minutes later, I received a voicemail from the general manager begging me to call so she could "make it right." During our conversation, she asked what would resolve the situation. After I offered several options, she proposed providing six months of contact lenses and a pair of glasses from a limited selection. However, when I again requested my prescription first, she said she would have to call me back. The next day she left another voicemail asking how she could make things right. Their actions speak for themselves. They acknowledged there was a problem privately but refused to take responsibility when it mattered. Instead of honoring the price quoted by two employees, they attempted to charge more after the exam and withheld my prescription when I objected. I have filed grievances with my insurance provider, the California Medical Board, the Los Angeles County Medical Association, the Board of Optometry, and the Federal Trade Commission. Businesses like this rely on customers giving up rather than challenging misleading practices, but accountability matters. This office says it values feedback, yet my experience showed the opposite. Rather than accept responsibility for an obvious mistake, they lie and deny, and shifted their story. There are plenty of better options for eye care. I would not trust this office with my business and cannot recommend it. If I could give zero stars, I would. Further, if and ONLY if they take meaningful responsibility and correct the situation, I will gladly update this review. Until then, do not spend your time or money here. read more

I ordered contact lenses from Dr. Friedman's office and was told they would arrive within 10-14 days, but it ended up taking over 6 weeks. What made the experience especially frustrating was the lack of clear communication. Every time I reached out, the response was usually something like "we're working on it" or "the contacts department isn't in today," without any real updates or timelines. The staff did give me some samples to hold me over, which I appreciated, but the process overall felt unorganized and uninformative. I have been coming here for 6 years, and I still really trust Dr. Levin as an optometrist, but honestly, I don't think I'd use the optical store here ever again. read more

So pleased with the service here at Friedman! I asked so many questions about the various frames and coatings, and they were very patient with me. Xany gave me really helpful, honest opinions about frame shape and Ofelia was so incredibly kind and helpful with explaining what the itemized costs were. She even gave me cleaning tips because I'm always smudging my current glasses! 10/10 would go again. Excited to pick up my new frames! read more

Came here for annual check for a few years now, paper form every time, super long waiting time.The admin experience is honestly less than ideal. Doctors were good. read more

I had run into a lot of issues all at once on my visit unfortunately but after speaking with the manager Jacquelyn, not only did they listen to my issues but they are personally handling things and ensuring my defective frames are replaced as soon as possible. They were incredibly helpful and had my experience be a more pleasant one and i now plan to return for my future needs. read more

Amazing! Good energy, honest and clear! Wonderful staff!! They play awesome music while playing! read more

I have been having trouble with my vision the last couple of months and I wasn't sure why so I decided to go in to meet with an eye doctor, and got an eye test done. I was given glasses and I picked them up and now I'm wearing them and they are a huge help. I am no longer squinting to see things. I would recommend this place. They have quite a selection and the doctor is really nice. read more

Friedman Optometry - New glasses! - Optometrists Near Me - Culver City, California

This place is always great when it comes to getting my glasses fixed! came in to get my glasses adjusted and wendy was helpful enough to help me fix it, Great place, great customer service and overall my experience here was wonderful. Thank you!! read more

So I was a patient here years ago. They gave me a prescription that was too strong for my eyes and I was getting bad headaches. My mom is the one that figured it out and then she realized they over charged her as well. Years later as an adult I decide to give them another chance. Big mistake. I was trying to book an appointment and they were giving me the runaround. Then the lady on the phone said come in tomorrow early as a walk in. We can take you. I walk in this morning and they told me no, that I can't be seen today. It's always been my experience here. It's insane. read more

HUGE shout out to TIM!! Whenever I need a glasses adjustment, Tim, the technician always does an amazing job. He welcomes you with a jolly smile and takes his time to identify the issue. He sees how the glasses sits on your face and goes into details as what's going on and how he fixes it. He is skilled in his craft and it always come back feeling like new glasses!!! Thanks Tim! read more

I recently started coming here as my previous doctor retired and closed his practice. I had been with my previous eye doctor since I was 12 (I'm now 35). Right off the bat I knew I was in the right place. The staff was super friendly and explained everything to me in detail, as well as made recommendations for specific contacts, as I like the daily contacts but not all brands are as comfortable as others. I was assisted by Jennifer and Ofelia who both delivered superb service. Thank you to both for being patient with my million questions and helping me make the right decision for my new contacts and with my new meta glasses! I look forward to being a return patient here! read more

The young man that sits in the front is beyond stellar. He greeted me with a warm smile and was not hesitant to assist. I had a 10/10 experience. read more

Great team! A warm greeting, fast service, and clear explanations. I had a fantastic experience with Friedman Optometry. The Doctor was incredibly thorough, took the time to explain my imaging results clearly, and answered all my questions. The team also helped me to pick up my lenses. Highly recommended. read more

Wendy was the one who helped me, and she was so friendly and patient. She took the time to answer all of my questions. Thank you again!

Great service! The black guy (sorry didn't get his name) who assisted me was very helpful. Thanks

Friedman optometry is the bomb! They are a Friendly professional staff and I highly recommend them! read more

Friedman Optometry - Friedman optometry is the bomb! - Optometrists Near Me - Culver City, California

Amazing experience thank you Friedman optometry for helping me with my emergency pair today Definitely will be back read more

Great shop and selection. Just got my son's glasses here and he loves them! They were the only ones that had the frames he wanted.

Service was fast! Employees were very helpful. I've been coming here for over 5 years and I'll keep coming back!

I had an appointment with Dr. Haley today, and she was incredible. As a person with lots of anxiety, she took the time to listen carefully, explain everything, and genuinely care about what was going on. She identified the issue I was experiencing and made the whole process feel so supportive. I could not recommend this place more. Dr. Haley is absolutely amazing, and the entire team is wonderful. Five stars all around! If you need an eye doctor who really cares, go see her. read more

I've been coming here for well over 10 years and I don't think I've ever had a bad experience.Ophelia is always amazing. Her care and expertise is always appreciated. It's not something you see much anymore. read more

Great experience always! Been coming here for the last 10 years and everyone really takes care of your needs. The Doctors are amazing as well! read more

your insurance covers a free eye exam but there's a mandatory retina screening for $59 if you wear contacts, it costs extra how much? $92 it's $115 if you have astigmatism but it could be more you would have to wait until the doctor sees you to know for sure read more

The staff and doctors are very kind and friendly here. It's my second visit and I have no complaints about the treatment & care. Wait times can be higher on weekends though, but not too much. I would highly recommend this place to get your eye checked up! read more

I came back for the fourth year in a row for my eye exam and new glasses. As usual the staff were great, so friendly and efficient. I brought my son and husband, the three of us were in and out in just over an hour. Jennifer helped me pick out the perfect glasses within my budget. Will definitely be back next year. read more

Friedman Optometry is a fantastic place! Tim is amazing and helped me with my glasses at no charge!

Fast and courteous eyeglass repair service from Tim. He replaced the missing screw for free.

First-time reviewer. I gave two stars instead of one star because the staff is very friendly and I had no issues with my eye exam. However, the communication at this place is awful. The optometrist and optician gave me conflicting information. I had to keep checking in with the office for updates. I'm now stuck with a pair of $200 glasses that I can't wear because I feel sick to my stomach when I put them on. I've tested them multiple times. They make my vision worse. No returns or refunds? I will not be going back, but I will gladly delete this review if I'm given a refund. read more