Glad the first time I'm getting glasses was with these nice people. All the staff were really helpful and patient with me while looking for frames that fit. Dr Zelaya was patient and thorough in explaining everything - even with my clockwork orange induced, eye phobia. It's going to take a minute to get used to wearing glasses but I'll be a regular here. read more

Initial Review 3/5 - Docs are great - professional, thorough, on time. The sales staff? I flat out told the guy I wanted the same glasses - classic Ray Ban Wayfarers in matte black - I already had and they made for me a couple years earlier. He said they no longer made them in matte black. So I asked for them in glossy. He spent another 20 minutes digging around and said they no longer made those either. Now, this set my spider sense off because Ray Ban not making classic Wayfarers is like McDonald's no longer serving hamburgers. So I politely say I'll look around and get back to them. I leave, spend two minutes on the Ray Ban website, and find the exact glasses I was asking for. I call the office back, get another sales rep, and tell him I was just in and wanted to order these glasses. He finds them instantly - same number that was on the glasses I showed the original rep. The new guy tells me I'll have to work with the original salesman - the guy who didn't really know what he was doing - and I'm kinda like "Do I have to?" He politely chuckles and assures me I'll hear back from the other guy within the day. Two days later and I never heard a peep. Get your eyes checked there but buy your glasses elsewhere. I practically spoon fed the guy a sale and couldn't even a call back. Disappointing. Updated Review 4/5 - I was contacted by Dr. Zelaya less than 24 hours after posting this review to make this situation right. I was given a quote for the order, clear communication, and assured that the consumer service issue would be addressed with the staff. I decided to order my third pair of glasses through their office. read more

Great customer service and very nice staff! Knowledgeable and very helpful. Prices were great and was an amazing experience! Highly recommend!! read more

Staff were extremely friendly and helpful and the doctor was fantastic. They helped me save on a years long supply of contacts and the contacts arrived very quickly. I'll definitely be back next year. read more

Had to get more contacts and decided to come here cause it was so close. I like that they are open on the weekend! It is in the heart of downtown Culver City which is great! Staff wears masks, they clean between patients, and I was able to book my appt online in the middle of the night. Very handy. Staff and doctors are friendly, thorough, and nice. Love that they are very responsive via email too. My contacts came very quickly. They also take walk-ins. read more

Excellent experience!! The doctor was very thorough, and explained verbally everything she was checking and doing with me throughout the appointment. It put me at ease and helped to understand why she was doing certain things. It was my first time getting contacts and someone there sat with me for 20+ mins, so patient and explaining everything in detail as I tried (and finally succeeded!) to put in and take out contacts for the first time. They are very up front about pricing and it was overall just a great experience and I will definitely return for my annual check ups! Highly recommend. read more

I've been going here for years and the doctors have always been good, but I had to write this to highlight the service of one of the opticians. Liz was so helpful with picking out a new pair of classes. It was like working with a personal stylist! Picking out glasses without being able to show your friends and family can be tough, but Liz was honest about her opinions and made great suggestions too. read more

Great service here! Friendly staff. I felt the eye exam was very thorough and comprehensive. I thought the prices were very reasonable for a new pair of glasses and a year supply of contacts. read more

So I came here again to get my glasses fixed. I was lounging on my bed and rolled onto my frames. I left a voicemail on Friday evening to see if I can come in sometime to get them fixed. I received a text asking when is a good time to come in and I was able to schedule immediately. I came in a few days later and Tericka was able to fix them! I was out within 10 minutes! They're open on Saturdays btw! Everyone in the office is so helpful, kind and professional. I will continue going here! read more

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Wow, I gave them a quick call before walking in to get a pair of glasses repaired (1 screw missing) and they took us in within 10 minutes. We waited maybe 5 mins in the waiting area and bam she came out with it all fixed. They didn't charge us a single penny...! Thank you for the quick & grateful service! read more

Have been coming here for several years now, and am continually impressed with them. Dr. Zelaya is extremely thorough and noticed a small situation with my eye that may have become a bigger concern had she not caught it when she did. Junior in the front office is SOOOO helpful! After ordering the same frames as my prior glasses, they just weren't fitting right, and he continued modifying them until they were just right, with an open ended offer to keep modifying if needed after wearing them for a few days. Super easy to make appointments online, contact them via text, and very pleasant in office experience. Will definitely be returning for years to come. read more

Had such an amazing experience here!! Wanted to switch my optometrist because my last one didn't seem concerned with giving the best care/being helpful. Dr. Fahringer was so kind and warm and explained everything she was doing thoroughly. Junior helped me pick out glasses and worked with me to insure that I received the best deal possible within my budget which I'm so grateful for! He was so kind and genuinely made my experience at the optometrist one that makes me want to keep coming back (I certainly will!) Thank you so much!! read more

Review is for a basic eye This place is great for me because it very close to my work! It's probably great for others bc there are so many places to eat before or after your appointment. Everyone here was super pleasant and knowledgeable. Dr. Fahringer helped me out and what I really appreciated about her was that she was easy to talk to and during the series of "tests" she was explaining to me what she was inspecting. I haven't been to too many optometrists and not sure if it's general policy but being the curious person I am, I loved that part of it! Oh and also, you get to watch Jungle Book! So hilarious. I'll definitely be back in 2 years! read more

This place is the best. I was referred by a friend who has gone here for many years. I wasn't blown away by the selection of frames, but Junior helped me find a frame I liked. I got an exam and new Rx from Dr. Zelaya, and they placed the order. When the glasses came back, there were some problems, but everyone at the office was so easy to work with to make adjustments. The whole staff are very responsive by text and phone. I even got a new exam just to make sure the Rx was right -- and it turned out the progressive transitions were not in the correct place due to how these frames sat on my face (apparently I have a low bridge, so I needed a frame that sat closer to my eyes.) There was also a manufacturer's defect in the frames, so be sure to inspect closely before you make your decision, especially if it's not a major brand that you recognize. They sent out the new order with expedited turnaround, so I had them within a week and they are PERFECT. The best glasses I have ever had. So comfortable, and the Rx is just right. Overall this was not the quickest or simplest experience to get glasses, and not without some hiccups, but I am thrilled with the outcome and would recommend this place to anyone. read more

I just did my eye exam here and it was such a lovely experience. I went to Main Street Optometry a few years ago and remembered having the same great experience - they only take VSP and the office I worked at switched their vision insurance provider to something else, and I had to go elsewhere. I don't think I've had such an extensive and thorough eye exam like I did at Main Street Optometry. Dr. Heidi Fahringer was super patient and explained everything to me. I felt really taken care of and was impressed that they still give the same level of care as they did years ago. I left my exam feeling confident about the health of my eyes. I highly recommend anyone to get their eye exams done at Main Street Optometry. Oh and you get to watch Jungle Book for a few minutes (yes, the cartoon) while the doctor examines your eyes - really glad they're still doing that. read more

Their prices are crazy high, their staff is snotty and they take a long time to do anything. The prescriptions are not always accurate and parking is difficult. Aside from that, it's a wonderful place {sarcasm} read more

Extremely efficient and well-trained, this office made my first appt in 3+ years easier than EVER BEFORE!! Nothing but great personalities and amazing service from the first walk-in to picking out my frames. read more

Updating my review here based on my experience getting glasses. While the service is great and the contacts experience was great, I don't think the technical aspect of glasses were well done here, maybe it's the lab that they work with that isn't good. In the past I have gotten glasses for my prescription and the thickness of the lenses had never been an issue and they were always done right the first time. I wanted new frames so I came here to get glasses (my prescription and lens type stayed the same) and this was my first time getting glasses here. After two weeks they said the lab got the prescription wrong so I had to wait another two weeks for them to remake it. 4 weeks later I got my glasses and they were so thick and heavy they were unwearable, pretty much coke bottle glasses. I've had countless glasses made since 4th grade and this is the first time they couldn't even get the lenses right. Granted, they said that they have a free redo (a policy I've never heard of which I thought was nice before but now I suspect that's cuz they often don't get it right the first time) and said that *usually* they get it right the second try but if not I've to pay for the next one. So I'm like no. My current glasses were working fine and I wasn't down to go through this hell of a process and back and forth to get the right lenses so I said no thanks I'll get a refund. However, they said due to the process being started I still had to pay a $50 lab fee (really this lab sucks and don't seem to have much experience making lenses?!?) Hence all I got out of this glasses was having to pay $50, multiple back and forths and trips to the optometrist and no new glasses. Would I recommend? No. This is not a normal process I go through when getting glasses done. I've never experienced having to do lenses remakes and retries. I stay with my word that the staff is great and super helpful but the essential part, the glasses part was a no go for me. Overall read more

Went there on Friday morning for an appointment at 10:30. Didn't take more than a minute until seen. The exam took almost 40 minutes if not more and was very extensive. One of the best exams ever. She even played the Jungle Book cartoon while she looked into the eyes. Don't remember what test that was for. The exam was $125. We didn't get any glasses there though. Couldn't find anything that fit the face. =) The glasses and sunglasses selection were kind of small. Parking is on the street. Metered parking if you can find it. And it's $1/hour. read more

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This place was really wonderful - I called to see if they repair glasses & they do for free! They also were able to adjust another pair of my glasses for me also for free! They were super nice/friendly and I only waited about 10 min because they were really busy! Highly recommend them for their amazing customer service! Thank you very much read more

I really like this facility and its staff, so I'm happy to make an appointment every year. Parking at the nearby parking garage is easy and cheap, which is always a bonus in LA. The facility is clean and neat, and the staff are friendly and helpful. I recommend Main Street Optometry for your eye health needs. read more

I was scheduled for a very important job interview on a Monday at 7am, and I was not counting on my frames to break a few days before. As a result, my anxiety went from a 7 to a 9 (with 10 being a nervous breakdown). Ordering new frames would take weeks, and I didn't have that time (I needed my glasses for the interview because I have stigmatism). Luckily, my friend lives in Culver City and guided me to Main Street Optometry where I had the best possible service. Mike is one of the kindest people I've ever met; he demonstrated genuine concern for my situation and acted quickly in finding frames that would best match my lenses. He was able to match my style and helped me find awesome frames which boosted my confidence for the job interview. Mike, thank you for your excellent service. My experience at Main Street Optometry is one for the books! read more

I was a client here about 3 years before I gave up and switched to another provider. The eye docs are great, but every year I had issues with insurance billing mistakes by the office staff. I never knew what I owed and often they would tell me I owed additional payment when I went to pick up my order. Too much hassle for eye exams + lenses. read more

Family has used this optometrist for past 10 years. But they decided to stop taking major insurance plans. Very disappointing. I couldn't believe they would fire half their customers. Can no longer recommend. Find a better shop. read more

I had the most positive, thorough, and friendly eye exam and experience finding glasses at this local place. It's teeny tiny, but BIG on customer service. Highly recommend Dr. Zelaya, who patiently went through testing and answered my questions with a good sense of humor. My optician was also rad, and we had fun choosing a par of flattering glasses along with the appropriate lens. read more

I wanted to go to an optometrist nearby, and after reading the Yelp reviews I decided to come here to get a regular eye exam along with a contact lens exam. Calling in to schedule an appointment was quick and easy. On the day I arrived, I filled out the forms and didn't have to wait long to be led into one of the rooms. Dr. Fahringer came in 5 minutes later. She was friendly and gave me a very thorough eye exam. The entire process took less than an hour. Overall, I had a good experience. My only complaint about Main Street Optometry is that they ordered the wrong pair of contact lenses, and I had to wait an extra week to get the correct ones. I wasn't in a rush to get my new lenses, but having to drive there, park, and walk inside just to find out that they didn't have my contact lenses was a waste of my time. This was a pretty convenient location. I parked in the public parking structure on Cardiff (free for 2 hours). As long as I still live in this area, I will probably go back to Main Street Optometry for my eye exams/contact lenses. But next time they call me to inform me that my order is in, I will have them confirm that they made the correct order before going there to pick it up. read more

I just can't sing their praises almost brings me to tears. Extremely nice and well knowledgeable. Thank you for providing a top notch service. Other businesses could learn from them!!! read more

A++ Customer service beyond belief! Everyone was friendly and helpful but Mike, in particular, was just the best! Right before Easter weekend and an upcoming interview, my friend broke the frames of her glasses. We ran to Main Street Optometry hoping for a miracle and Mike saved the day (and weekend...and interview). He picked out a perfect set of frames that would fit her current lenses and adjusted them to her face, making her look stylish and professional in record time. Now my friend can focus on prepping for her interview instead of worrying about how to fix her glasses. Thank you, Mike! Also, while they were able to help us without an appointment, I would suggest calling in advance just to be safe. read more

I'm new to Culver City and wanted to stay close to home when finding a new optometrist. Main Street is great! Easy to get to and easy to park if you're going to drive here. When booking my appointment Tracy was so very helpful and dealt with my numerous phone calls trying to reschedule. The service is amazing and Dr Chowaniec was phenomenal. Lani was also very outstanding and provided amazing customer service. She was very knowledgeable of the options. I went with the Tom Ford frames and I have zero regrets. Glad to be in the neighborhood. :) read more

Main Street Optometry - Optometrists Near Me - Culver City, California

Dr. Fahringer is great and really wonderful at explaining things and answering questions. They are all friendly, patient and helpful. I sent my boyfriend to them as well when he needed a new eye Dr. Highly recommend. read more

This is a review for my first time visit for an exam and glasses. I received exceptional customer service; starting with the exam and glasses. My prescription for astigmatism is extremely difficult for labs. The staff worked with my previous optometrist for measurements. They were nothing but patient throughout the process. Highly recommend and will be coming back when I need an exam and new glasses again. read more

I had my first time examination at Main Street Optometrists last Thursday. I had heard really good things about Dr. Heidi Fahrenger for years but had never gone there before. She was wonderful. I was very pleased. In fact everyone I dealt with in the office was wonderful, especially the young lady, Yancy, who spent much time with me with preliminary exams and patiently answering all my questions. I am very happy with my new optometrist. read more

I am Culver City resident, I was excited about this place after suspending my Santa Monica Dr. 1. Dr Fahriger gets five stars 2. The young "manager" and other young staff lack maturity, professionalism, typical younger millennial trophy generation grade. Its not cool, and it's not progressive. Dr. Katya Zelaya just stands there w/ grin. Boggles my mind more than one occasion, the manager's attitude carefree, poor communication, and acts like I'm disrupting her whatever. The new generation read more

Came in because my glasses broke.. took care of me quickly and without charge. Super nice and professional! Thanks Mike and Alberto! read more

I was skeptical about trying a new optometrist but knew that my old one just wasn't convenient anymore. I was able to make a quick appointment , within like a week. I went in and was greeted right away. I was seen in a reasonable amount of time. I ended up getting glasses, prescription sunglasses and contacts. My main complaint is that I called two weeks after to inquire on my glasses, which were ready for pick up. But why didn't anyone call me to tell me? Also when getting my both glasses i had to ask about anti-scratch or polarizing (is that how you say it) them. The add on features weren't explained. But overall I would recommend if you are near by and don't have to worry about parking. read more

I called in to ask about their services and what is covered under my insurance to get a better understanding of what I would need to pay out of pocket. I wanted to support the doctor since I'm a fellow UCLA alum however one of the staff members had such a bad attitude it turned me off. I had come in earlier and talked to Amy who was really helpful. However, when I called in a gentleman with a bad attitude answered and was not helpful at all. He had a condescending tone and seemed annoyed by any questions I asked. Too bad for them, I am actually covered under 2 insurances and could have brought in a lot of money for their business but they lost me with the customer service. I went to Pacific EyeCare Center instead and the customer service was superb and my go to from now on. read more

What a gem! The nose pad on my sunglasses happened to break off while I was near their store. I stopped in without an appointment and the team here took care of me. They were kind and quickly fixed them. The next time I need glasses, I'll be sure to go back. Thank you! read more

UPDATE: since I posted my initial review, Dr. Fahringer has been in touch with me directly and has been very helpful solving my contact lens troubles. I was ready to go elsewhere, but she took the time to thoroughly explain all the options, as well as some tips and tricks on how to have a better experience with contacts. She also mentioned she has discussed the issue with her staff, and hopefully this will mean my experience won't be repeated. She then followed up with me several days after my visit, to ensure the new lenses were working well. Definitely ask for Dr. Fahringer when you come. It's her name on the door, and it seems like she is willing to go the extra mile to ensure her reputation is well-maintained. read more

Does it seem odd that someone with 21/21 vision is giving an optometrist a review? Nonsense. Grab a juice box and listen: Bare feet and my fiances glasses. I expect that's all I need to say in order to both answer the above rhetorical question and give you an adequate background story to my cause. In any case: I frantically searched yelp to find a nearby optometrist and - sure enough - Heidi verily lived up to her (5 review) reputation. Even though she was only there to do inventory (i.e. closed), she told us to come in after I told her what happened (:cD). Hell of such as nice. When we got there she fixed the frame in less than 5 minutes by hand and charged not a cent. So - quite honestly - I am in debt to the lady (and the business). I decided to start by giving her a good review. Will probably go back to get my fiance's new frames fitted considering the noticable amount of effort and (damn personable) professionalism about the overall boutique. Thank you, Heidi! read more

Incredibly unfriendly, borderline rude front desk attendant. The one woman who "helped" me seemed annoyed by any questions I had. I will not be coming back. read more