I took my mother to this optometry center. She was visited by Dr. Leser. Dr. Leser is kind,…read moreknowledgeable, thorough, and compassionate. We really appreciate the service we received here. Inside is shiny clean and staff members are courteous and caring. There seems to be a rare culture of mutual respect and kindness present in this establishment. We immediately felt it. Kudos to those who run this place. Making an appointment was easy. I called and made an appointment on the phone. They send several reminders before the appointment. Make sure to check your texts and confirm. There is a cancellation fee if you do not cancel before a certain time. This is a very busy office, so appointments are given for a month or so later, but it is worth the wait. I wish they accepted my insurance too.

I highly recommend to anyone who wants their eye exam and glasses to go here. The staff and Dr…read more were incredible! Very kind and took their time to help me understand. The first time I was told I had cataracts because the Dr. was so capable of doing her job and actually cares about her patients. :)

I am singing Dr. Calvin's praises today. He's done my routine eye exams for many years and always…read morebeen very pleasant and thorough. I'd leave thinking I'd be back in a year. Well, everything changed a few weeks ago when my vision in one eye suddenly went wonky. Dr. Calvin's office gave me an emergency appt. I was floored when, after the exam, he spent over 20 minutes explaining everything that was happening. His explanations were so clear, and his compassion was so great, that I left thinking he was truly amazing. I was so grateful for his knowledge and demeanor. A follow-up appt today just confirmed my thoughts about Dr. Calvin. While it's good to have a doctor for the routine things, it's imperative that you can trust that doctor when something goes wrong. And that describes Dr. Calvin (and his wonderful staff). I highly recommend him!

I've been seeing Dr. Scott Calvin for years and would never consider changing to another provider…read more Dr. Calvin always listens carefully to all my concerns, answering all my questions fully and never making my visit feel rushed. He is happy to spend time discussing my concerns regarding future needs and fully explain potential procedures which gives me great peace of mind. I feel blessed to have found such a caring professional. Susan Aubrey

This is a top tier eye doctor with a professional staff to match. They treat all their patients…read morewith empathy and respect. The staff is very efficient and friendly. They all work as a team to get you the best care possible. If you have eye issues or just need glasses/contacts, this is a must visit. Get it done right by people who care about your outcome. They Lasic, cataracts, high end lenses, and all the normal things you would expect. They have state of the art equipment and the expertise to use it correctly.

Dr Schultz is the best ! He came highly recommended by my GP and has a great reputation. I needed…read morecataract surgery and he did a fantastic job . He's very kind , friendly and easy to talk to . His office staff is wonderful too. very professional and helpful. They all helped with any questions and concerns I had and made me feel very comfortable and confident about my surgery . It went really well. I'm very happy with my results and will go back in the future to do my other eye . Thank you Dr Schultz ! Thanks also to Amanda in the front office who was really helpful!

I'm so glad that I found Dr. Tran's office. She was highly recommended by a great friend of mine…read more She was so friendly and thorough with her exam. She patiently answered all of my questions and concerns about my eyesights. And the quality of her lab was impressive. I had my glasses done at a lot of places, and the glasses here were so well-made. Daniel, her assistant, was so welcoming and professional. He handled insurance like a breeze and made sure I understand the benefit. He was also so helpful in helping me choose the frames and lens options--no pushing or pressuring whatsoever, which is a big big plus. The office applied high standards and strict protocols to fight the pandemic. They cleaned every single surface, pens, clippers that they handed out to the patients. They also had a limited capacity, so don't forget to call ahead to make appointments. This has a tough time for all of us, and I'm grateful that they still open to help.

I don't often leave reviews, but I felt I needed to share my experience. As a new patient, they…read morewere able to fit me in the same day, which felt like a miracle since I had an eye infection. Dr. Le was thorough, clear, personable, and professional. She took the time to explain everything to me, made me feel at ease, and I truly felt taken care of throughout the visit. I feel lucky to have found this practice through my insurance. When I receive this level of care, it really stands out, and I wanted to acknowledge it. I'll be back for my follow-up and plan to schedule a full eye exam as well.

Always happy to see Dr. Winston and staff. I highly…read morerecommend! Naomi takes her time to make sure you know what insurance pays, and will make sure you are happy with the fit of your glasses.

Dr Winston is wonderful and I learned new things about my eyes, which was very helpful but try to…read moresteer clear of Janice! She is negative and extremely unhelpful!

My family and I feel so lucky to have found Avant Eyes Optometry…read more I live in Porter Ranch and used to drive all the way to Burbank to see my old optometrist. When Avant opened at The Vineyards, a friend recommended I give Dr. Kataria a try and I'm so glad I did!! She is incredibly thorough. Not only did she explain everything clearly, but she also showed me detailed images of my eyes, helping me for the first time truly understand what was going on. It's true what they say, a picture is worth a thousand words. Best part is the office is spotless and equipped with state-of-the-art diagnostic tools. I was so impressed by Dr. Kataria's knowledge and kind bedside manner that I now bring my two kids as well. I'm grateful to have such a high quality, locally owned practice right here in the community. I love being able to support a small business that genuinely cares.

Unfortunately, your response mischaracterizes several of the concerns I raised and also contains a…read morestatement regarding my medical-record requests that I need to correct. I was not asking your office to take responsibility for educating me about my insurance plan, nor was I disputing that members should understand their own benefits. My concern was that your staff was actively using insurance benefit information on your computer to calculate the amount I was being asked to pay for prescription eyewear, yet I was not permitted to review the benefit information being used to arrive at that amount. I specifically asked if I could simply view the benefit information on the screen so I could understand how my coverage was being applied to the proposed charges. I was told I could not see it because the document contained the office's tax ID number. I was not asking for your confidential tax information. I was asking to verify the insurance benefits and calculations being applied to my purchase and my financial responsibility. Telling a patient what they owe while refusing to allow them to review the benefit information being relied upon to calculate that amount creates an unnecessary lack of transparency. I ultimately left without purchasing the glasses because I was uncomfortable agreeing to charges I could not independently verify. I also need to correct YOUR statement that, "had we received any medical record requests, we would have happily provided those." I have sent 3 separate written emails requesting my medical records and have received no response to either request. I have documentation of all communications. Therefore, suggesting publicly that your office has not received a request does not reflect my documented attempts to obtain my records. Additionally, your statement that my records would be provided "with a $25 charge" does not accurately explain California's medical-record fee provisions. Under California Health & Safety Code § 123110, a provider may charge a reasonable, cost-based fee for providing copies. California's Medical Board specifically explains that the copying charge may not exceed $0.25 per page for paper copies or $0.50 per page for microfilm, together with reasonable clerical costs. The law does not establish a blanket, automatic $25 fee simply because a patient requests their records. More importantly, California law provides specific timelines for responding to patient record requests. For a written request for copies, the records generally must be provided within 15 days of receipt. A request to inspect records is subject to a five-working-day timeframe. The Medical Board of California specifically advises patients who have made written requests and have not received their records within the applicable timeframe that they may file a complaint and should include copies of their written requests. Your reference to a nine-page intake form does not resolve either issue. An office policy or signed intake form does not eliminate a patient's rights under applicable California law, nor does it address why my 3 written requests have gone unanswered. I also find the statement that billing insurance is merely a "courtesy" beside the point. Your office chose to participate in the insurance transaction and presented me with pricing based upon insurance benefits. Once those benefits are being used to determine what I am expected to pay, it is entirely reasonable for me to ask how that amount was calculated and to request enough information to verify it. I would have been perfectly satisfied if your staff had simply explained the calculation and allowed me to verify the portions of the benefit information applicable to me while redacting or otherwise protecting any genuinely confidential business information. My concern was never that I did not understand that I have responsibilities as an insured member. My concerns are transparency, the accuracy of the financial information being presented to me, and my ability to obtain my own medical records after making documented written requests. At this point, rather than continuing to debate these issues publicly, I am requesting that your office respond to my 3 outstanding written medical-record requests and provide the records in accordance with the applicable requirements of California law.

Front desk are vary helpful, Great service and experience every year. Wide selection of different…read moreeye wear and name brands. Don't hesitate to ask for help.

As soon as I got there, I walked in and the leaves behind the counter seemed to cop in an attitude,…read moremaybe cause I was the only white guy in the whole place, but they started to treat me poorly, but we were told on the phone that since I didn't have my card my medical card that we could just give them the number and my ID and everything would be fine so when I got there, and I tried to do what they said that would be OK they denied me and would not let me do what they said and even when I said I'll pay out-of-pocket they refuse me and we're rude. The next day was my birthday and I just wanted to make sure I had a way to see clearly they gave me a huge hassle and in the end I just had to give in because I walked outside to make a phone call to my wife to try and see what we could do or see if she can figure out who she spoke to. That said I could just give them the number and give my ID and I'd be fine but when I went to go back inside, they had locked me out and would not let me in absolutely ridiculous. They lied to me. We're rude to me and then locked me out. I would not recommend this place at all. We had everything set up to go smoothly and they made it go as rough as possible, and left me blind on my birthday.

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.