I've been coming here for the past few years. The optometrist is awesome and I love how detailed…read moreshe is with explaining everything. Definitely recommend getting seeing here for all your eye needs!

Great experience, friendly knowledgeable staff. wide variety of frames. great service The doctor…read morewas excellent exained everything in detail. tbis is a 5 star

Very friendly and welcoming staff, even from the phone call answering process, all the way…read morethroughout the entire process! All optometrists at this location are very knowledgeable and informative when it comes to addressing any concerns! I've been coming here for a few years now and wouldn't recommend any other place more!

This is my second year getting my annual eye exam at this location, and once again, it was a great…read moreexperience. Booking the appointment was very convenient, and the location is easy to find with hassle-free parking. The store has an impressive selection of frames ranging from budget-friendly to high-end options, so there's something for everyone. Virginia was especially helpful--she took the time to help me choose frames that suited both my face and my budget. Professional, patient, and knowledgeable service all around. Highly recommend

Came here because some sunglasses I purchased inner eye holder (whatever it's called) was loose. I…read moretold them about it and they said they could try to fix it. The ladies were so nice here at Porter Ranch Optometry! A lady attempted and tried but it was a fail because i need to go back to Louis Vuitton store to get the glasses replaced. However, the service was phenomenal the lady that helped me was very sweet and personable. The store is very neat as well ! They have many brands of glasses here! I will come back here to order prescription glasses that I need!! I highly recommend here if you need glasses!! 5/5 for me!! -Marshay D.

Overall average experience. Parking is tough so plan ahead. Once inside, they told me they have…read morefree valet services though. Appointment was easy to make. I was seen 10-15 minutes after my appointment time. The first examination room could be cleaner. The machine was also a tad bit high so I wish they had an adjustable height chair or machine. Dr. Kh. was good, but she was very much focused on directing the conversation in a way to sell more services. She told me that everything was alright, but she would like to watch this and that and for that I needed that...in a tone that made me wonder if there is something wrong with my eyes. I also didn't know that people of my nationality have different optical nerves. I hope that is not a bad thing.

I don't often leave reviews, but I felt I needed to share my experience. As a new patient, they…read morewere able to fit me in the same day, which felt like a miracle since I had an eye infection. Dr. Le was thorough, clear, personable, and professional. She took the time to explain everything to me, made me feel at ease, and I truly felt taken care of throughout the visit. I feel lucky to have found this practice through my insurance. When I receive this level of care, it really stands out, and I wanted to acknowledge it. I'll be back for my follow-up and plan to schedule a full eye exam as well.

The quality of care is so great! They are efficient and the dr is super personable :) they were…read morethorough and kind! Been coming to them for years!

Dr. Nguyen is the best optometrist in town! I had my first visit last week and I was blown away by…read moreher knowledge and compassion. She takes care of you the moment you walk into her office. In the past, I've always felt like a number at optometry offices, which is why I don't have an optometrist that I see regularly. Healthcare has become an area that is more about quantity rather than quality..however, seeing Dr. Nguyen was completely different. Her office is welcoming and very hip! It was so easy to vibe with her and speak openly about my past vision problems. She took the time to explain my vision health and answered all of my questions. She is up to date with the latest technology and I even inquired about my candidacy for LASIK vision. She explained the pros and cons and provided me with great resources to learn more. When I'm ready, I'm definitely going to reach out to Dr. Nguyen for a referral/recommendation because I trust her judgement. Hands down the #1 optometrist!! She is so patient and takes time to LISTEN TO ME! I can't wait to see her again. I plan to recommend my friends and family to see Dr. Nguyen!! Great service, very professional, and a clinician that you can trust!!

Dr. Tiffany Nguyen is a very personable and efficient optometrist…read more I arrived earlier than my scheduled appointment and the staff didn't give my any issues. They were all super friendly and welcoming As a new patient, I had no problems with the paperwork and insurance. I called ahead of time to make sure that my insurance would cover the visit, and she went above and beyond and called the insurance company herself! Overall, I was in and out of my exam in less than 30 minutes! Definitely possible during your lunch break, or a quick stop while running errands. Dr. Nguyen answered all of my questions regarding my eye care and health. She even used pictures to help explain what was going on with my eyes. Definitely would return again for my annual exam and would highly recommend her to all of my family and friends. Parking was not an issue. Big plus: they're located in Target. Why wouldn't you want to visit? #Target #onpoint #20/20

My primary doctor referred me to Dr. Kim Lai. This was the most life changing experience I have…read morehad. I have seen several eye specialist from Stein eye institute of UCLA to several doctors in the Valley. Dr. Kim is in my opinion the best of the best. She has the most caring heart of any Dr I have ever seen. Without hesitation I strongly recommend her for all your optical needs. Thank you Dr. Kim lai OD

Dr. Kim personality is the first thing that will stand out to you when you talk to her. She's funny…read moreand very straight forward. She has been my optometrist for the last 6 or 7 years but it been like 4 years since I last visited. It was my fault but after doing my yearly physical, my primary doctor told me to go do my eye exam. I made an appointment and arrived early. I was able to find parking easily, I remember before it could be a hassle. My eye sight changed from the last time I did an eye exam here so I needed to get new prescription lens. I still like my Oakley frame so I prefer to keep using that one. So I had to get it sent out so they can put new lens on it. Make sure to have backup prescription glasses because it can take 2 or 3 weeks to be completed. Keep in mind that if you pay credit card there is a fee so try paying cash or having your debit card on you.

This is more an apology than a review.... I've been a…read morepatient of Dr K's for many years and I am ashamed of myself for not ever giving him a review. He deserves to be recognized for his kindness and professionalism! Dr K, I'm sorry that I have not taken the time to thank you for the many years of excellent care and service you've provided for myself, and my whole family. You've been amazing! Not only for your quality of care, but for genuinely caring about us. I'll be forever grateful for your attentiveness and expertise. A couple of years ago, you found an anomaly when my husband came to see you. You quickly sent him to a specialist that remedied what could have become an even bigger problem with his sight in the future! I'm sorry for not taking the time to leave a review. When our son came for his first eye appt, we'll never forget the day he got his first glasses. He put them on and on the ride home, he exclaimed, "This what the world looks like?!?!" I'm sorry for not sharing that milestone in a review! Bottom line... don't let those negative reviews keep you from missing out on a great doctor!!! And for those that complain about waiting ... You'll wait in a ridiculous line for the latest and greatest iPhone release or Starbucks Bearista cup, but God forbid you wait your turn at Dr K's!? Get your priorities straight! And once again, Dr K I'm sorry for all the years I've missed Yelping your praises !!!!

The worst experience I have had in 25 years of wearing glasses…read more Not only did I have to wait over an hour for a scheduled appointment, but Dr Katzaroff gave me a prescription that was so off, I couldn't read at all. I scheduled another appt. with him and again had to wait almost an hour. The second prescription was as bad as the first. Since then, I've left several messages trying to resolve this, but he has not returned my calls. I am now out several hundred dollars and I am starting all over with a more competent optometrist. BTW, when I told my daughter this story I found out that she too had a HORRIBLE experience with DR. K and wound up having to go to another optometrist for a new prescription. Lastly, if after reading this you are foolish enough to go there, wear a snow suit. He keeps his office at near arctic temperatures. When I asked him why it was so cold, he answered it was the only way he could keep himself awake. I think it's not working. Dr. K is asleep at the switch.

Staff is friendly and doctors are patient…read more Haven't had anything awful happen although if you are a walk-in you might have to wait a lot longer than with an appointment. I had Dr. Hair who has a lovely demeanor. I had to do my prescription twice because my eyes weren't adjusting to first prescription. Plus I tend to talk a lot, LOL! So... distracting the doctor. I have to work on that. Costco validates go another hour over what is allotted at Westfield for parking. Always make sure you have a paper ticket before exiting and mind the time. Check to make sure they take your insurance.

Hugh selection of frames. Eye exams also! Complete eye care…read more Helpful staff. Well versed in frames, lenses, etc.

Dr. Misheloff is extremely thorough. He does a comprehensive eye exam and provides a very detailed…read morereport on the results. He has all of the latest technology and explains what each tool does. Overall, the experience was better than expected for an annual eye exam and will be coming back next year. Thank you Doctor!

just On here wondering if anyone has got an email or call back. I've been trying to reach the…read moreoffice and have been told through email I would get a call back and haven't recieved anything. just trying to get an update for my kids glasses or pick them up It's been about a month.