This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

I used to live in Cedar Hills for 25 years and Recreation Outlet was my most frequently shopped…read morestore in that area. If I needed the name brand stuff (boots, hiking shoes, outdoor wear, coats) I would go down to Sportsman Warehouse. I like Rec Outlet because I can get warm winter pants for cheap and same with gloves and stocking cap , long sleave shirts etc.. Just buy most stuff in bins and then on sale racks and you can get decent stuff for cheap.

I am into hiking so thought I would check them out. I asked if they had any shoelaces and was told…read moreby the girl behind the counter- nope. I walked over to the small boot/shoe section, and low and behold- shoelaces. This place is very picked over, looks like an an unorganized garage sale, and the prices aren't much better than REI. The guy and girl behind the counter were too busy playing with their phones to help anybody. I really don't know how this place stays in business. Don't bother stopping here. Order online or go to REI instead. You will have a much better shopping experience somewhere else.

Parking area is clean and spacey. Walking into the store, we weren't greeted. Two girls at the…read moreregister helping one customer. We walked back to the shoe area and needed a size. My husband had to call multiple times for one of the girls up at the register to come and help us with shoe sizes. Both girls on their phones, up front. Finally, one of the girls notice and starts to walk back towards us. Then a guy comes walking out of who knows where, approaching the girl and telling her she needed to stay at the back end and watch the area. Perhaps the store manager? He handled the situation very professionally and the girl stayed at the back end. I mean come on, if you have customers in your store you should NOT be on your phone unless you're on your own time, like on lunch. What a crazy generation we live in now. We finally got assisted, tried on sizes and we were ready to check out. At the register, another customer walks in and THAT person is greeted with a "welcome in". Uumm, yeah, I wasn't expecting that because we weren't greeted when both girls were taking care of a previous customer. Strange. They had sales going on and while walking around looking at the sales, they weren't too bad. I haven't shopped at a BIG 5 in over 9 years. So I'm not too sure what their prices would be like. They seemed pretty cheap compared to DICKS sporting goods and Scheels. The store is clean and organized and well maintained. They have an average amount of inventory, not a whole bunch. We needed navy blue leggings. All we saw were black, dark grey and multi-colored ones. Not a whole lot of color options to choose from. The sizes range from S-XXL and you'll be able to find the sizes needed because they're stocked up with each size between that range. Overall store quality is nice. Customer service, could be MUCH better. For me, the service is always my first impression as soon as I step into the doors. There's no time to be an unhappy or distracted retail worker. You're on the clock. It doesn't take a lot of energy to throw on a smile and greet everyone walking through the doors.

I was in search of a trampoline, like a lot of others right now, BIG 5 placed me on a waiting list…read moreand not only did they call me when it was my turn but they also kept me updated with other calls ensuring I still wanted one and letting me know they were doing everything they could. I was very impressed with the manager who I interacted with several times as well as the other employees encountered. The manager even helped load it in my van. I will definitely be back to this location! Excellent customer service!!!

First timer over here! Heard from a friend that they had pet supplies here and it did not…read moredisappoint. There's a great section for all your pet needs (toys, beds, food, snacks, pet care, etc) that I had no idea about! They also carry really good leather bags (boho style) for women, as well as really comfortable casual shoes - it's like a one-stop-shop for camping gear, pet needs, clothing, and shoes, among other things!

Great store employees go out of there way to help you find everything you need , cleanest C-A-L…read moreRanch I have been in

I have shopped here for years! Always knowledgeable people to guide me! From smart watch to…read morerunning shoes!

A little barebones. Could have more. Only a little apparel, I would've liked to have bought a…read morerunning tank. Only hokas, new balance, mizuno, asics, and brooks. Nice service that checked in on us.

Wow I was really impressed with all the brand names they carry here!…read more Grand opening day and it was packed (like Christmas!) and they had employees passing out free Sierra (reusable) shopping bags that included a frisbee and a keychain! The shopping and variety here was a great experience!

This store is okay. Nothing to rave about. It's pretty messy and disorganized. Merchandise is…read morethrown around everywhere. Thought they would have more fitness items and they hardly had any. It's mostly clothing. The items weren't anything I would buy in the clothing section. Maybe would come back if I needed a yoga mat but that's about it.

My wife and I like to stop by Bass Pro / Cabela's while traveling to walk around and check out…read moretheir exhibits. This place not only had an aquarium but a museum with plenty of animals on display. They did not have the Glock Accessories I needed at the time but this place was worth the trip.

Little frustrated with Cabela's this is the fourth time this is happened to me and I will no longer…read moreorder from them again. I ordered a pair of boots to have shipped to my place seeing how I live over 2 1/2 hours away a week goes by dawns on me that I haven't received my boots. Get online check says ready for pick up when I selected shipping so I called the store. Spoke with customer service. Tell him what happened. They don't know why it was shipped to their store but tells me I can come pick them up. I tell her I live quite a ways away. can't you just ship them ive already paid for shipping she then tells me, No we can't but we can refund you and reorder I said absolutely NOT I shouldn't have to back track because of your error and have to wait longer for the product I've already ordered and paid for. Needless to say Sportsman's will be getting my business from here on out.

Great choices and smart staff! Always make me feel welcome! Easy to rent skis and great selection…read moreof skis and boots

I took my skis in to get a tune up. The staff were great, explaining my three options and then…read moregave their recommendation. They promised they would be finished the next day - but texted me later that same day to say they were ready for pick-up. They were friendly, helpful and professional. I highly recommend them!

I love this DI compared to other locations. It's organized well and the employees are kind and…read morehelpful. The prices are definitely lower compared to other locations, however, they have gone up the last few years. I love the book section and can always find at least a couple of current/popular books to add to my collection. I always never skip their kitchen section and have found amazing bowls, plates, mugs, and serving trays. I've found amazing items that I've been so happy to get. I can always leave with a treasure! Just note that on Saturday, this place is pretty busy and it can be a little overwhelming.

My family has recently become obsessed with repurposing our used items and giving other used items…read morea second chance by shopping at thrift stores, or D.I. In this case, in our attempt to be more sustainable. We frequently visit this location and we never know what we're going to find but we always seem to walk away with some treasure whether that be in the form of new clothes, toys for the kids, or even some books. You never know what you will find but that is what makes the D.I. so much fun. I have found some quality clothing brands (ex. Lululemon, The North Face, Vineyard Vines) at this location so if you look hard enough you can find name brand clothes for a fraction of the cost. Make sure you do your surveys found on your receipts so you can get 15% off of your next clothing purchase at any D.I. Location.

Eduardo, the owner of this shop, is an outstanding guy. I went in with my daughter to get my son's…read morebike fixed. He allowed my daughter to play with some toys he had in his shop while we chatted. He was very welcoming and pleasant to talk to. He told me he was backed up by a week to which I told him that was fine. He then came over, immediately identified and showed me the problem, said he could fixed it and that he'd tried to have it done quickly since I assume it was an easy fix. We left and I got a text later the same day. I wasn't able to return until the following day (today). He welcomed my daughter and I in again. His youngest daughter was there with him and the 2 girls went to town playing while Eduardo and I chatted a little about his work and different things. I found out it's his shop and that he and his wife run it and a few of his kids help too. Anyway, I paid him for fixing my son's bike. A simple 35ish bucks and he told me I could probably send the receipt to the bike company (Guardian) and that they'd likely reimburse me the money I paid for having him fix it. I half jokingly said "well then you should charge more" and he replied with "we do alright and I don't like to double dip". I would have paid this man more for his service. He was pleasant, nice, very professional and obviously highly honest! After paying and getting the bike loaded back into my car he invited my daughter to stay longer to play if she wanted. I sat and watched both our daughters play for another 15 minutes or so. He and I chatted a bit more before we thanked him and his daughter and left. Please go to this man's store. He deserves every good thing in this world. Eduardo, thanks for being a stellar and decent guy!! We'll be back I'm sure. We like to break things.

He did a great job, quick repair and was able to give us lots of pointers. 10/10 would recommend…read moretaking your bike here for any service needed