This store is clean, bright and stocked. The employees were helpful with pickleball paddles and…read morekids baseball equipment. Pricing seems a bit high verses online.

Really disappointed in the customer service here. Had one associate that was very helpful in…read moregetting some shoes that I was looking for, but then was left with another associate (not sure of his name, but he has a more muscular build, with a buzz cut and earrings) who left for twenty five minutes and never came back. He passed me a couple of times with a box of shoes, but avoided eye contact, and we eventually left. I'm not angry or anything, and I don't mean to be a Karen, but just disappointed that customer service associates don't have just a little bit more training before going out on the floor. Bummer!

We were visiting Utah for the week and decided last minute to try some kayaking, Mort's Rentals was…read morefantastic! They provided all the necessary gear, inflatable kayaks, oars that break down, life jackets and two types of pumps, an electric pump and a hand pump. They made sure we knew how to use the equipment and helped load it in the car. We would highly recommend them to anyone!

Very affordable, sturdy tubes with great handles and bottom net lining so you enjoy tubing the…read moreProvo river without falling though! Kind when I called to reserve just 2 days in advance. Helped load and unload. Clearly cleaning tubes after use as I dropped off in the evening. Made for a wonderful day!

Great choices and smart staff! Always make me feel welcome! Easy to rent skis and great selection…read moreof skis and boots

I took my skis in to get a tune up. The staff were great, explaining my three options and then…read moregave their recommendation. They promised they would be finished the next day - but texted me later that same day to say they were ready for pick-up. They were friendly, helpful and professional. I highly recommend them!

First timer over here! Heard from a friend that they had pet supplies here and it did not…read moredisappoint. There's a great section for all your pet needs (toys, beds, food, snacks, pet care, etc) that I had no idea about! They also carry really good leather bags (boho style) for women, as well as really comfortable casual shoes - it's like a one-stop-shop for camping gear, pet needs, clothing, and shoes, among other things!

Bro. Here's what…read morehappened. My wife comes in here to buy me a shotgun for my birthday. They tell her it's cool, just put the gun in her name. Who knows what they're telling her when she fills out the forms. They take the gun and put it away after her background check doesn't clear right away. A week goes by and she calls them. It takes twenty minutes to get someone on the phone that knows anything. The person says yes we have the gun still and your background report has not come back yet. They also tell my wife do not call back -we will call you when your background report comes in. Flash forward another week, she calls back again, and they tell her her background report is still not back. Plus, we sold your gun. It's a unique shotgun, hard to find unless you specially order it. What an epic fail. I understand background checks are not their fault, but selling her gun?! After telling her they would hold it for her?!?! Don't buy guns at cal ranch. Go to cabellas or an armory.

Service is exceptionally good. Even if you have to wait they make you feel very important to them…read more Care about their customers & it appears to be the way they're treat by bosses. Large selection of clothing for both kids, ladies, guys. Very affordable too. Lots of items for camping trips plus snacks that are yummy. Must visit! Museum of animals & fish is spectacular.

My wife and I like to stop by Bass Pro / Cabela's while traveling to walk around and check out…read moretheir exhibits. This place not only had an aquarium but a museum with plenty of animals on display. They did not have the Glock Accessories I needed at the time but this place was worth the trip.

Great customer service and quick turnaround on gun smithing. I had two rifle barrel threaded there.read more

Hours are wrong on the door, website, and Apple/google Maps. Staff is very hit or miss either very…read morefriendly or very standoff and know it all. Range is awesome so it's worth it as long as you get good staff and you go during the mystery hours!

A misleading ad about a ski package led me order it. The description was of skis and bindings and…read moreall the pictures showed the bindings mounted on the skis. There was one package price listed. I ordered them as such. I then received a shipping notification for the bindings with a separate price. I called immediately to cancel the order as I knew that having bindings mounted was not cheap. This was not what I budgeted for. I was told that everything was shipped, so the order could not be cancelled, but to call back when I received everything for an adjustment or to return the equipment. Btw, when ordering I was offered a 15% coupon, but then at checkout was told it didn't apply to my order. When I received the order, I checked with local ski shops and $100 was the lowest price I could find for mounting. I spent a half hour on the phone with a polite, understanding customer service rep inquiring about some type of credit. $25 was the offer. I pointed out how the ad was misleading, an offered coupon was not honored, and it would cost them more if I returned everything. I simply wanted at least half of the mounting cost reimbursed. The most frustrating aspect of this customer service interaction was that a supervisor will not get on the phone. The poor rep had to keep going back and forth. When she told me she could escalate the issue to a supervisor, I readily agreed, but she pointed out they would respond by email! THEY WILL NEVER GET ON THE PHONE AND SPEAK WITH SOMEONE!!! Sorry, that's horrible policy and I would discourage anyone from patronizing this business.

Beware when ordering ski boots as part of a package deal…read more Be sure of availability of sizes of ski boots with a package your purchase. I returned my boots and wanted to get the next size up. Since there were none available in my size, I received a refund (based on package pricing (about $80). If I want to get a larger size boot, I need to select another model/brand and pay the regular (non-package deal price), which means will need to spend approximately $200 more for a comparable boot, not including the $44 it cost to ship the first pair back. I do not recommend purchasing boots if you are not absolutely sure of the size you need. When I asked about the return, customer service said "We always recommend to go in and try different boots on before purchasing online". I was never given (nor saw online) this recommendation.

I'm always rooting for the little guy, and on top of that, always keenly interested in anyone doing…read morethings in the outdoor gear/clothing/adventure space. So when I had a friend mention Mago, I knew it was time to pop in. Situated in the massive shopping complex at Traverse Mountain (the one with Harmons) it's just a little pocket of outdoor vibe. The space is clean and flanked with racks on one side, and shelves on the other, with a few fixtures sprinkled in. I was here on an errand for someone, actually, so I came looking specifically for a long sleeve Patagonia shirt. They had plenty! They do feature a lot of Patagonia, Hippytree, Cotopaxi, and Naturebacks among others, including a few things with their own house brand. It's primarily clothing, and I didn't really look too much into the gear stuff. They had some nice sweatshirts, tees, and long tees. With those brands, you can imagine that they're not giving the stuff away. Long tees were anywhere from $25 to $50. That's about par for the course on the stuff, so not unreasonable so far as comparison shopping goes. I dig the vibe, I dig what they're into. It's a small store so you can pretty much peruse everything and see what they're about in one trip, but with changing inventory you have plenty of reason to come back again.

After spending an hour bouldering at Momentum this morning, I went to Traverse Mountain to meet up…read morewith Lauren and Macy, who were getting pedicures at Deluxe Nails. I met up with them, but noticed a store in the strip that caught my attention. They had Patagonia, Cotopaxi, and some other brands I recognized, so I ditched the girls and went over to check it out. This store is awesome! It has a nice vibe and a great assortment of comfortable and useful clothing, gear, bags, etc for outdoor types. Definitely has the mountain vibe that compliments the nearby mountain ranges! One of the owners, Amber, was super friendly and helpful and I really loved the selection of clothing and accessories in the store. If you are looking for a local boutique to feel the outdoor Utah spirit, MAGO is the place to visit!