Shelle was fantastic and had the patience of a saint! I live in California and go to visit my…read moreniece in Provo once a year. I took her shopping there for a belated Christmas gift. We went to this store in American Fork specifically she said the ones closer to her didn't carry anything in her size. I wasn't planning to buy myself anything, but everything was so cute, and the prices were so good that I couldn't help myself! Shelle was beyond generous with her time, and was remarkably helpful and patient. We both ended up buying a bunch of stuff and we are already looking forward to coming back next year. This is going to be a pilgrimage destination from now on. Shelle was the most attentive and kind salesperson I have ever met. She even helped us find where we were going to have lunch (great recommendation, by the way, thank you!). We will absolutely be back. And, slightly off topic, I look so cute in my new clothes. Lots of compliments. Shelle quickly figured out my style and preferences and helped me find some really great stuff. I don't think I've ever left a clothing store review before, and I'm super busy with two jobs and law school, but this place, and Shelle specifically, was worth taking the time to write this review.

I love the selection of cute, comfy clothes!! Everything they have is very on trend, and they carry…read morea wide range of sizes. I love that a lot of the tops are also LONG. The only reason that I don't shop here for every single item in my closet is that it is a bit on the pricey end.

I went in to just look around and found such fun clothes!!! I loved the dresses! White clothes. So…read morepretty!

wish i could give 0 stars! came in looking for some temple dresses but was surprised to see that…read moretheir dresses are cheap knock-offs of white elegance dresses. i saw some of my exact dresses i bought from there that were obviously copied. staff was friendly but couldn't support the company :( hope they create their own dresses in the future!

Bella Ella is such a cute little boutique. They have traditional boutique-y clothes -- dresses,…read morejeans, shirts, shoes, jewelry, etc. I went inside to look for a dress to wear to a wedding, and though I didn't find one, I found other cute items that I would have been interested in on a different day! The service was not good at all. The entire time we were in the store, we were the only customers, and there was one employee. The employee didn't say anything to us the entire time we were in the store. I understand getting ignored when the store is busy, but there is no excuse for why we weren't greeted or asked if we needed assistance. Overall, cute store! I might go back another day when I'm not looking for something specific. However, I was very disappointed in the customer service.

Awful!!! The clothes are falling apart and customer service is rude, dismissive and they lie! No…read morewonder they have F ratings on the BBB all locations! BEWARE!!!

The selling process here is always smooth and they look through your items in a timely manner. I…read moreappreciate that they offer more cash than the competitor. It's an easy way to sell my clothes when I don't have time to post them on Facebook!

This was my first time here. I brought two large bags full of clothes in excellent condition, many…read moreof them still with the original tags because I had never worn them. I waited 40 minutes only to be told that they were not going to buy anything. They should clearly explain in advance what types of clothing or brands they are looking for so customers don't waste their time. My clothes were in much better condition and much newer than many of the items they had for sale in the store.

This place is seriously the cutest. Because of my job, I wear a dress m (usually) 5-6 times a…read moreweek... meaning I get sick of what I wear A LOT! I dropped just under $200 on 5 different pieces, a cardigan, a sweater, & 3 dresses and I could not be more in love! Some places you can tell by the fabric that it was "made cheap" but this place is just the opposite! I somehow found a way to wear all 5 pieces within the first 3 days of my purchase. No buyers remorse. Worth every penny! I will be back! Not to mention, I came into their store 10 minutes before closing and both the woman let me stay to try on things and asked cheered me on when I came out to show them!

They get 4 stars for the super cute clothes. We spent over an hour in here shopping for school…read moreclothes. The ladies were helpful at first. Got us a fitting room, to put the pile of clothes my oldest daughter was getting. Now the clothes are super cute! My issues were one: 1. sizes. Things seem to sell out quick and there were not a lot of sizes. We would have bought more but they didn't have her size, it has already sold out. 2. Price tags were not marked correctly. 3. Check out. She double rang, left several sensors and almost forgot to give my card back. I bring up the sensors cause I live out of state, and that would have really sucked! 4. Back to the sizes, We ended up having to 6 different stores to get sizes we needed. 5. Returns - one of the items ripped in one day. I brought back 4 day later with receipt. That store didn't have the size, and sent me to another store. The other store gave me beef about the return because I didn't have the tag, but I had the receipt. Also I needed to exchange one dress. And guess what, I had to go to another store to get that size. AND the dress had gone on sale, but they told me I couldn't have a price adjustment, and it had been less than a week. But the clothes are super cute.

I was shopping here yesterday to buy some clothing because I will be serving a mission for The…read moreChurch of Jesus Christ of Latter. The clothing selection was boundless, even the clearance section was full of great items. I'm happy to say that I got almost all the clothes that I needed and at a great price (they were having a sale on all their shirts). I also want to comment on the amazing customer service! I really couldn't have had a more amazing experience at this store if it weren't for the employees there helping me! They were friendly to greet us when we came in, they helped pick out clothes that I might have liked, and they were overall very friendly and were willing put in their input on the outfits that I chose. It was seriously like I was shopping with friends and I couldn't have asked for more. I absolutely appreciate the time and the hard work, it had totally made my day! If you're looking for great clothes and a great experience, this is the place to go!

My wife had a very frustrating experience with this company. She purchased several items through…read moreTikTok Shop, and when they did not fit, she contacted the company to request a return. During the call, she clearly explained the situation and specifically asked whether she could return the items in person rather than mailing them. She was told that an in-person return was possible. So she returned them in even received an online return receipt. Based on that information, we reasonably believed the matter had been resolved. We later learned that returns for TikTok Shop purchases could not be processed in person. As a result, we are now out the money and feel that we were given inaccurate information. This situation could have been avoided if the return policy had been explained correctly from the beginning. If in-person returns are not available for TikTok Shop purchases, customers should be told that clearly and consistently. The incorrect information wasted our time, caused unnecessary frustration, and resulted in a financial loss. We urge the company to ensure that its staff are properly informed about the return process and that customers receive accurate guidance before making decisions about their purchases. Update: Customer service made it right and helped us get our refund.

They have the cutest clothes and great customer service. You can come in person to try the clothes…read moreon!!

I love going to this store - super clean, modern, and I get greeted every time my an employee…read more Must shop their clearance/sale racks - I always find something in there that suits me. The location is crazy convenient - next to Baskin Robbins and Olive Garden! Their clothing is modest but cute and sexy too!

Nice outlet. Doesn't…read morefeel overwhelming and while there was a lot of people outside it didn't feel crowded in the stores. Parking is plenty They have areas to get snacks or a meal. They also seem to have local venders in the middle.

Big Jack's World at the Outlets at Traverse Mountain in Lehi is such a fun Halloween surprise! You…read morewon't see it from the freeway, which almost makes it feel like a hidden secret, but once you walk into the outlet courtyard, Big Jack looms tall and sets the stage for some spooky-season magic. This isn't a haunted house--so no worries about jump scares--but more of a giant, family-friendly Halloween display that's perfect for kids of all ages. The size of Big Jack is impressive up close, and the whole setup gives off just the right amount of spooky without being scary. Think "festive fall fun" more than "nightmare fuel." Parents can relax knowing it's free, safe, and easy to enjoy while shopping or grabbing a snack at the outlets. Kids absolutely love running around and posing for pictures, and honestly, I did too. It's a great spot for photos, a fun place to let the little ones burn off some energy, and a memorable way to get into the Halloween spirit without spending a dime. If you're looking for a quick, free, and kid-friendly Halloween activity in Lehi, Big Jack's World is a must-see this season! https://linktr.ee/reessroots

Refund Cleaning Deposit please; We had our family…read moreChristmas party at the warehouse space behind and owned by this boutique on December 21, 2025. This company and its owner has refused to refund the cleaning deposit we gave her ... she accused us of "leaving the facility in disarray and dirty". We assured the space was left much better than when we arrived. I tried to call in order to have a reasonable discussion about this but my family has been blocked from her communications. This is about professional accountability. We are officially asking the owner to issue a valid check to my sister for her cleaning deposit... this is not harassment. In the spirit of integrity, Pay back the deposit we deserve. Thank you.

I would not recommend booking this venue. I was denied a…read morerefund over something minor (a bathroom trash can), while being sent photos of spills and trash that I do not believe were from my event. When I asked for proof that the photos were taken during the inspection following my rental, none was provided. Some of the images didn't even reflect items we left behind. It's frustrating to be held responsible without clear evidence, especially when communication throughout the process was inconsistent and delayed. Additionally, several of the tables were in poor condition and not fully usable. If you do choose to book, I strongly suggest documenting everything before and after your event to protect yourself. She is a SCAM.