This is about the taylorsville Location…read more I am absolutely disgusted by the way I was treated at the Taylorsville store today. I stopped in with a backpack that I had purchased from another location because I found the exact same model in a color I actually wanted. I had my receipt, the backpack was in like-new condition, and I was simply trying to complete a straightforward exchange. Instead, I was told that I could not exchange the bag because of a missing accessory that the backpack never came with in the first place. After being refused service, I contacted the American Fork store where the backpack was originally purchased. They immediately informed me that there should have been no issue handling the exchange and apologized for the situation. Because the Taylorsville store refused to help, I was forced to drive nearly 40 minutes to American Fork just to complete a return that should have been handled at the location I was standing in. What should have been a five-minute transaction turned into well over an hour and a half of driving, wasted gas, and completely unnecessary inconvenience because employees at the Taylorsville store either did not understand their own policies or simply chose not to help. The behavior of the manager, who I believe was named Jennifer, only made the situation worse. From the moment I walked in, I felt judged and treated as though I had done something wrong. She repeatedly looked my girlfriend and me up and down and carried herself with an attitude that was dismissive, confrontational, and unprofessional. Rather than attempting to help resolve the issue, I was made to feel like a problem the moment I entered the store. What happened next was even more unacceptable. After making the unnecessary trip to American Fork and obtaining store credit, I returned to the Taylorsville location to purchase the backpack I originally wanted. The moment I walked through the door, I was immediately approached and questioned again. Before I could even explain why I was there, employees were discussing me over their radios. I could hear Jennifer talking about how I could not return items and questioning whether pieces were missing. At that point I felt like I was being treated as a thief, a scammer, or someone attempting to do something dishonest despite having receipts, documentation, and following every instruction that had been given to me. No customer should be made to feel attacked, singled out, or publicly scrutinized simply for trying to exchange or purchase merchandise. I felt targeted from the moment I entered the store. Based on the way I was approached, watched, questioned, and discussed over the radio, I cannot ignore the feeling that my appearance, alternative style, and skin color played a role in how I was treated. Whether intentional or not, the experience felt like profiling and discrimination rather than customer service. To make matters even worse, the store credit card issued by the American Fork location did not work. Instead of fixing the issue, I was told I would have to drive all the way back to American Fork yet again. By this point, your company's mistakes had already cost me significant time, fuel, and frustration, and now I was being told to make another unnecessary trip because nobody could resolve the problem at the Taylorsville location. I have never experienced customer service this hostile, accusatory, and unprofessional over something as simple as exchanging a backpack. What should have been a routine transaction became an exhausting ordeal that consumed hours of my day because of poor communication, poor management, and a complete lack of respect for a paying customer. I expect this incident to be investigated, I expect management to be held accountable, and I expect to be contacted regarding how your company intends to address the time, expense, and treatment I was subjected to. The second encounter was recorded.

I have enjoyed shopping at Sierra for so many years. They used to be called Sierra Trading Post and…read morehad amazing coupons. The store has changed but is still one of my favorites to visit both in person and online. This location is in a busy shopping plaza and is always fun to stop in and see what new items they have. Most of their products are geared towards people who enjoy the outdoors. They have a large area for pet supplies and toys which I love to frequent. I also usually find some other great deals throughout the store. Great place to browse and find outdoor gear from previous seasons at a discounted price.

Great selection of suits, ties and shirts. Be mindful, you'll be paying a heftier price, but the…read moresection and quality are enhanced, say, over a Macys. I was needing a suit and decided to check out their selection during Father's Day weekend. They didn't have a sale, however, they had a clearance section that had one crazy find! A suit that was perfect for me and great price! Definitely a steal. On top of that, the service was pretty top notch. I had Kamelia there to help me the entire time - from helping me find a suit, to finding the fitting rooms and helping me with the checkout. Heather was ROCKSTAR. She was the tailor. Very knowledgeable and provided me great feedback on the fit of my pants and jacket. I'll ask for her next time. Deserves a raise or promo. I'll probably just come here for my suits moving forward.

Plenty of selection and a Nordstrom cafe was right outside…read more Love walking inside it. Prices are good for Nordstrom prices. Changing rooms and bathrooms are clean. Parking maybe difficult on a weekend. Will come again.

I love Costco, but it's rude when you call to ask if something is in stock and they tell you yes,…read moreyou go in right away, and in store they tell you it's been sold out for dayyssss

This is our go to Costco place as it's only less than 10 mins away from us. I'm not sure why one…read moreperson gave Costco a 1 star for having to scan membership at the entrance. Basically majority of all the Costco's do that now and it's company policy. It's their rules. If you don't like it, then shop somewhere else. Anyway, this is a great Costco. Since it's still fairly newish. It's hardly packed. It can get packed at certain times but usually when I need to make a Costco run. I'm in and out in less than 5 mins lol.

It's like a more fun Dollar General or Family Dollar focused on seasonal items, affordable makeup,…read moreand kid's toys. Most things out front were $5 but in general the pricing was pretty unclear, even an employee couldn't make heads or tails of the prices in the toy section. I think it's a great spot for affordable stocking stuffers or as I saw one father letting his daughter pick out makeup.

I'm so glad five below is now in Utah! I first saw this place in CA and fell in love with this…read moreplace. Everything is $5 or below and you find some great things here. It has a tween store vibe, but perfect to find cheap gifts for kids birthdays! They have everything here: snacks, soda, clothing, gift wrap, exercise equipment, art supplies, pet stuff, etc. It's like the dollar tree, but better!

While this store is usually a cluttered dumpster fire when it comes to organization it is exactly…read morewhat it addresses! Cheap fun deals and perfect for seasonal decor and birthday/ events. I personally love the balloons! Can't recommend them enough! Who gets molar balloons for $1.25? Best deal in town. Sometimes this store carries crazy low prices on brands that are double that n the grocery stores so it's always worth a look!

Let's give a shout out to employee Carol who took the time to show me a price comparison of shampoo…read moreand conditioner vs the same product at Walmart!! Not only that, she showed me some new $3.00-$5.00 products! Dollar Tree is upping their game! Not only that, the store is organized and clean! Thank you Carol!!

I find that each time I visit my local UO, it gets a little less cool and a lot more pricey. Back…read morein the day, it was completely different, but now, I'm a little unimpressed with the selection and this specific location is unorganized and crowded. What I do like is browsing their knick knacks and smaller items rather than the clothing.

came here on black friday, i brought my mini backpack because i was out photographing and my…read moregirlfriend insisted on shopping here. my mom ended up calling me halfway through my time here and i answered and went through my bag to show a pair of socks i previously bought at a different store. while doing this a worker started pointing at me and laughing at me to her friend. she then rounded up 4 different worker to follow me around the store as i just tried to find my girlfriend and leave while talking on the phone. the entire time i was just chatting about the deals at the other shops loudly so the 4 people would maybe stop stalking me and laughing at me TO MY FACE. they'd come up really close to me and ask me how my shopping experience was super close to my face, i know theyre trained not to confront people who may be shoplifting but it honestly felt harassing. i didn't want anything from the store anyways and just wanted to please my girlfriend by entering and occupying myself as she shopped. instead i have teenagers pointing and laughing at me while im just trying to talk to my mom on the phone. they also were talking loudly about how they need people at the front and were fully pointing st me and giving me a dirty look. it was the WORST shopping experience i've ever had. i can understand trailing me silently because i had a bag and was going through it at one point, but there was no need for a spectacle and trying to humiliate me it and call me dumb to your friend LITERALLY 5 ft away from me.

I love the hunt. The feels when you grab something in your size, AND it's pretty much half off,…read moreANDDDD it's been slashed off again?! Oh baby, that does it for me! The layout of the store is pretty self explanatory with the signs (males on the left, females on the right + shoes, and in front of you is house stuff). You can find a lot of things here you wouldn't expect to find and for pretty much half the price. No lie. Last thing to note - today (Sun, Jan 11) I came in and almost all the clothing on the racks were on clearance. GO GET'EM!

I had a tough time finding the men's room but other than that I found a couple of kitchen items…read morethat were 40 to 50% less than Amazon so the items I got were a very good value. There was a wide variety of items to choose from that were top brands. The space is huge and clean. The staff was friendly and helpful.

Came on a Friday morning around 10am and it wasn't busy at all! The employees were helpful, as I…read morefound a perfume and needed assistance getting it from the locked area. They had Beis luggage which was so awesome to see! I got a few makeup items from Buxom, Bobbi Brown, and Fenty Beauty which I was so surprised to find here! I also got a cardigan for $16 that is normally $128! I love their shoe selection as well - I love the fact they have Dolce Vita - one of my favorite shoe brands!!