It's a huge beautiful store. It's small dog friendly. That's a requirement for us. On the way in,…read morewe met a sales associate that was very nice, and I suspect is one of those rare helpful kind. We made it upstairs to look at what my wife was looking for. We were the only shoppers in the department. It was just after opening, and COVID is likely keeping things slower. There was three associates standing at the register 20 feet away. One gave a perfunctory stop by to see things were "ok" somewhere 5-10 minutes after we started to shop. We've found customer service is not a strong suite for Macy's over the last few years. Normally, we shop Nordstrom's, but in this case Macy's had a better selection of what we were looking for. We found it, bought it, and left. As we left we both knew why we normally shop Nordstrom's. Yup, I'm old school. I'm willing to pay a few shekels for quality service and advice from a good store. Macy's is not that store, although the store itself is very nice.

I cannot believe I have been a Macy's shopper for 50 years. I go in today to look for something in…read moremy size one X and was told they no longer have plus size clothes. ! we even named our granddaughter, because of the big stores in New York in San Francisco, where we were resided for six years! I can't tell you how disappointed I am and how I will never again step foot in a Mac

Well Madewell! You lost a customer for life. I tried to return one pair of jeans today. I bought…read morethem right before Christmas. They said it's past the 30 days so I'm not allowed to return them. I asked if they can make an exception because I've been too busy to come in. They said absolutely not, they have a strict rule about returns now. I said can I please just exchange them for a different size or do a gift card instead? They said no. So now I'm stuck with jeans that don't fit and I only missed the 30 day return window by a week or so. I've bought so many things from Madewell over the years but I won't anymore since they can't even try to be accommodating.

The workers here are incredibly rude and unprofessional. They stood around gossiping instead of…read moredoing their jobs. I waited forever in line to try something on, and when I finally got to the front, they told me to go to the back of a new line they made after I'd already been waiting. They clearly weren't paying any attention. The whole experience was awful, and I won't ever be shopping here again.

It's time for an update. I found myself in the market for my annual clothing shopping trip, and…read moreafter striking out at the mall, I reluctantly returned to Chico's with high hopes. Renee cheerfully greeted me and was happy to help me find several wardrobe enhancers and fun additions. She was remarkable, and I left very happy with my new pieces. Not only was the service terrific, but the selection was pretty darn good-which could be dangerous for my pocketbook. Oh well, at least I'll like the way I look!

The difference between this location and the Foothill Village location is astonishing. The…read moreemployees at the Foothill location are always so friendly and helpful and go out of their way to make my visit to their store pleasant. A few months ago, my husband was with me at the Creekside location and was standing outside the dressing rooms holding my purse. One of the women there rudely asked him what he was doing there. He was nicely dressed and neatly groomed and it embarrassed him. He politely told her that he was waiting for me while I was trying on clothes. She didn't bother to apologize. It wasn't rocket science, he was holding a purse in a clothing store waiting for his wife. He didn't tell me this until we were home, which is probably a good thing. I called the district manager about it, and apparently he didn't find it necessary to fire this rude woman because she is still there. I avoided this store for quite a while but I was in the area and went back a few days ago because it was the first day of their big sale. Nothing there has changed. The women there do not greet you when you walk in, my shoulder was about to break before anyone offered me a dressing room and when I got to the checkout, one of the women made it very clear that she was much too busy to help me so she sent me to a woman named Nancy. Nancy was impatient and unfriendly and rude. I was trying to look at the tags and she very bluntly told me that she would take care of it. She charged me too much for one of the blouses, but I'm not going back there to show her the error. I was trying to talk to her, but I couldn't hear her because the rude lady who told me she was too busy to help me was yelling numbers and information to another woman across the store. Really? This couldn't wait? The Foothill store wraps your purchases neatly in tissue paper and asks if you would like boxes for any of the garments. Nancy shoved my garments in a bag like they do at Walmart. I have two sisters who live close to that Chico's and have had similar experiences and now drive to the Foothill store. I would suggest that the Creekside ladies learn some manners and customer service from Susan, Linda, and the other ladies at the Foothill store.

The employees were very very nice and I had a wonderful time shopping here will be going here…read moreagain! Adalyn was amazing and helped a ton she should definitely get a raise for her customer service.

The store is clean and inventory of styles are amazing. Prices are right, but mostly I like how…read moreorganized and clean the store. The customer service is amazing, friendly and knowledgeable and fast.

They had everything I needed and the employees were my kinda crowd. People who aren't used to the…read morestyle that hot topic has may feel uncomfortable and write bad review, but as someone who is very comfortable in my style and loves trying new things, I really feel that it fits in.

I've shopped at Hot Topic regularly for T-shirts, accessories, cosmetics, and lately dresses and…read morethe Blackheart tights. There are always awesome deals going on, and while I didn't plan on maybe actually getting anything the last time I went in, I walked out with some really good finds. Tanks were buy one get TWO free (yeah, you heard me right; totally not a typo). The staff greeted me in a really friendly manner when I came in and were extremely helpful--maybe too helpful!!--with pointing out all of the mermaid things they'd just gotten in. There's a whole table in the middle of the store that is filled with all things mermaid and unicorn. One of the girls even found a mermaid crown and hair jewelry (not really sure what else to call it?) that were really amazing. Currently rocking the red hair, I can totally pull off the Ariel look with the right makeup. One of the cute girls working in the store (I really wish I knew her name, because she was an amazing sales person!) went around the with me, making it so much easier to find everything. If there's one complaint I have about Hot Topic, it's that you really have to sift through everything to find something, especially the shirts along the walls on racks. She wasn't pushy, and I felt like I was shopping with one of my best friends. Even when it came time to the ring out and I was pre-approved for a Hot Topic credit card, she handled it perfectly without pushing it on me. Super awesome experience, and she was incredibly sweet even though we'd come in not too long before the store was closing. As I was checking out she even told me it was fun hanging out with me. Thanks for making my night!

I hadn't been to this DI in years and stopped by on Saturday afternoon to check it out. It gets…read morebusy here on the weekends! One thing I want to share is that the book selection here is so wonderful! Almost all the books I looked at were only $2 - I even got a hardcover book for that price. Nothing is organize alphabetically, so you'll have to find some time treasure hunting, but that's the fun of thrift shopping, right? They have different sections - fiction/non-fiction, teen books, kids books, educational books, etc. The prices here are great, and they have a vast selection of items in their clothing sections and home goods sections. They have a TON of glassware, plates, bowls, kitchen stuff. Shelves full of games, puzzles, kids toys, stuffed animals. I did open up one of their scrabble games they had on the shelf and it only had the boards, no tiles, so they can't promise that the games or puzzles have all their pieces. I've been trying to get more thrifted gifts and thrifted items for myself. If you have a few hours to sort through the racks, try things on, and find things that you're looking for, this place is a great place to treasure hunt. I got a J. Crew top for $3 in great condition, a bunch of bowls, and three books and everything I purchased was only $12. Some of the sections are pretty unorganized - shoes didn't seem to be by size, books weren't alphabetical, etc. But that can be part of the fun of it, right?

I love thrifting. It's something I love to do with my dad and grandpa, and it's usually fun. This…read moreis the exception. For lack of a better word, it's barbaric. Nearly every time I've come, people will shove and push you if a cart comes out. I've even seen people chase carts of stuff coming out and grab stuff so frantically they break perfectly good items. In fact, once the cart stops, it gets swarmed and a mob will practically fight over random baubles and it gets a bit physical. It's not a place to go to for casual thrifting, and honestly, you may get hurt because it's so competitive and people aren't afraid to literally shove you out of their way. I've never experienced behavior like this anywhere else. Try a different DI.

Not really any complaints here. It's about the same as any other DI in the valley. It was pretty…read moreorganized and clean and you can always find something interesting if you look hard enough. I came away with a decent pair of shoes, some ties, and kids clothes

I no longer donate to Desiree industries and haven't in the last few years due to the greed from…read morewhoever is in charge of pricing. Items are given to the store to help out people in need from public donations that Desiree industries gets for free and they are charging store prices for a lot of items and making a huge profit off of used material.it's pretty bad when you see a "CHURCH" be selfish and greedy for their own gain and take advantage of good people that donate to help out the less fortunate that they have to put back items because they can't afford it... shame on you!

Wanted to love Downeast, but feel really let down. We loved the employees who helped us with the…read morepurchase, which was two couches and two accent chairs. We spent about $5,000-$6,000 there. But about 90 days later, one of the couches burst a hole out of the bottom and all the stuffing is shooting out. We don't have pets, and our kids aren't allowed to play on these couches. They've seen nothing but normal use. The fabric just failed and unfortunately Downeast was not willing to help after only having them for about 3 months. I didn't even request a refund or return. I just asked that they assist in getting it professionally repaired. They were very nice in how they communicated, but made it clear they would not offer anything to help. I wouldn't recommend anyone purchase furniture from here. The styles are great, and the employees are nice, but I don't feel you can trust the quality or the company to stand behind their products.

I like this location better than the Draper location, although it feels a little smaller. They have…read morea good selection, however, and on my most recent visit I was able to find several interesting items. As usual I didn't purchase anything large like furniture (the majority of their offerings), but I always have fun checking out their other offerings, especially kitchen oriented ones. I purchased a really nice cast iron grill pan, some French cake molds, a cold-smoking contraption, Microplane grater, and a super comfy pillow. The fun thing about Downeast, at least as far as these sorts of items go, is that you never really know what you'll find. They have a very weird mix of kitchen accessories, but many of them are items you might not find anywhere else, except maybe a specialty store, and even then... They do have lovely furniture, and I think the prices are reasonable, and in line with any of your other furniture retailers, while managing to be more visually appealing, and generally of high quality (although it is an Outlet, so check that there isn't any damage before making a purchase). They also have a good selection of linens, blankets, etc. Lastly, they carry clothing and accessories, but I've never really checked that out, so can't really speak to the quality or price. The employees are always very friendly and pleasant. They usually have an extra 30% off clearance items, although it never seems to be advertised. I think they also always offer some sort of percentage off monogrammed items. It's not the greatest store, but it's worth checking out every once in a while.