I'm on a personal journey to be better with buying clothing. Instead of buying fast fashion and…read morecheaper pieces, I'm in my minimalist era and want to invest in quality pieces. Madewell jeans range about $100+, but I think it's worth it. Madewell offers a trade-in program that if you donate a pair of jeans (any jeans from any brand) they will give you $20 off a brand new pair. Their recycle program uses old jeans for insulation in buildings. The quality of fabric to the zip of the zipper was really impressive. When I was browsing and asking questions, the girls that work there were very knowledgeable. I thought I knew my size, but they actually told me to size down sometimes 1-2 sizes lower! I never in my life thought I would fit a size 29 ever again. I'm a huge fan of Madewell. They also offer free hemming. If you are purchasing from the Fashion Place location and are getting your jeans hemmed, the jeans are picked up on Tuesdays. You can pick them up when they're finished or they will mail it back to you. 10/10 for company culture and helpfulness of the store employees. I told myself I would buy one pair of jeans a month until I'm done recycling through my old jeans so that I can invest in quality jeans.

Well Madewell! You lost a customer for life. I tried to return one pair of jeans today. I bought…read morethem right before Christmas. They said it's past the 30 days so I'm not allowed to return them. I asked if they can make an exception because I've been too busy to come in. They said absolutely not, they have a strict rule about returns now. I said can I please just exchange them for a different size or do a gift card instead? They said no. So now I'm stuck with jeans that don't fit and I only missed the 30 day return window by a week or so. I've bought so many things from Madewell over the years but I won't anymore since they can't even try to be accommodating.

It's time for an update. I found myself in the market for my annual clothing shopping trip, and…read moreafter striking out at the mall, I reluctantly returned to Chico's with high hopes. Renee cheerfully greeted me and was happy to help me find several wardrobe enhancers and fun additions. She was remarkable, and I left very happy with my new pieces. Not only was the service terrific, but the selection was pretty darn good-which could be dangerous for my pocketbook. Oh well, at least I'll like the way I look!

The difference between this location and the Foothill Village location is astonishing. The…read moreemployees at the Foothill location are always so friendly and helpful and go out of their way to make my visit to their store pleasant. A few months ago, my husband was with me at the Creekside location and was standing outside the dressing rooms holding my purse. One of the women there rudely asked him what he was doing there. He was nicely dressed and neatly groomed and it embarrassed him. He politely told her that he was waiting for me while I was trying on clothes. She didn't bother to apologize. It wasn't rocket science, he was holding a purse in a clothing store waiting for his wife. He didn't tell me this until we were home, which is probably a good thing. I called the district manager about it, and apparently he didn't find it necessary to fire this rude woman because she is still there. I avoided this store for quite a while but I was in the area and went back a few days ago because it was the first day of their big sale. Nothing there has changed. The women there do not greet you when you walk in, my shoulder was about to break before anyone offered me a dressing room and when I got to the checkout, one of the women made it very clear that she was much too busy to help me so she sent me to a woman named Nancy. Nancy was impatient and unfriendly and rude. I was trying to look at the tags and she very bluntly told me that she would take care of it. She charged me too much for one of the blouses, but I'm not going back there to show her the error. I was trying to talk to her, but I couldn't hear her because the rude lady who told me she was too busy to help me was yelling numbers and information to another woman across the store. Really? This couldn't wait? The Foothill store wraps your purchases neatly in tissue paper and asks if you would like boxes for any of the garments. Nancy shoved my garments in a bag like they do at Walmart. I have two sisters who live close to that Chico's and have had similar experiences and now drive to the Foothill store. I would suggest that the Creekside ladies learn some manners and customer service from Susan, Linda, and the other ladies at the Foothill store.

In all honesty, until recently I hadn't even gone into this store when visiting the Outlets, since…read moreI already have a number of go to stores, and more fool me! On a recent visit, I couldn't find what I wanted anywhere else so figured I'd give it a try and I was actually very surprised. This is a great store, bright and well organized - it really didn't take me long to find what I was looking for - in this case a nice loose fitting, light but warm sports shirt for exercising in or for general casual wear. I like that they specifically have a loose fit, their medium shirts are perfect on me and very comfortable to boot. With some brands I can't buy medium because it makes me look a bit, erm...well....lumpy around the waist! But if I go to large it hangs off me and also doesn't look good. Loose medium here fits perfectly and looks great. The quality seems to be on a par with Nike products, and that's a good thing, I find their stuff to be pretty durable and I'm finding the same with Under Armour's wares too. However, I feel Under Armour has a better selection of products. I think I may have found another new favorite brand.

Went in today simply to buy socks for myself and my three boys. I knew exactly what I wanted, so I…read morenicely asked one of the 3 men in the front if they could help. Two ignored me, one walked over pointed to the socks (I knew where they were just needed help finding the style I needed), said this is all leftover from the holidays search yourself. He then walked back to the desk not helping me one bit. I didn't even want to buy the socks he was so rude and didn't care one bit about his job not clearly how the socks were disorganized. Even as I purchased 3 pair, the same man didn't have the courtesy to say thank you to me for the purchase. There are a lot of places to shop so not sure why they care so little about customer service.

Love this store, love this staff, and love the gorgeous clothes to choose from, all year around!…read more I will always pay for the quality and design that goes into every piece, and I love how they mix and match so well. The Sugarhouse store is equally amazing!

My wife's salesperson Nancy was lovely, sweet, personable, and attentive. It upset me to see her…read moresupervisor treat her with disrespect, which affected our wait time. The supervisor interrupted my wife and demanded Nancy stop in the middle of looking up a size for her to attend to another waiting customer. If her supervisor was actually concerned with the customers, she would have stepped up to attend to the other customer herself and let Nancy finish helping us. Instead, it felt like she was flexing power over Nancy, warranting me to, unfortunately, find time to write this negative review. Rude supervisor. The other aspects of this store were fine.

There's one name I would recommend, Blaire. To say the least, she stayed on the phone with me for…read more30 minutes, walked around the store several times looking for items, walked around the store a couple times in search of the store manager, dealt with my indecision, and kept her cool the entire time. Ended up buying a Coppenhagen Chaise chair. GREAT quality stuff. Generally the first place my wife and shop when looking at furniture and have completely decorated houses, and offices with stuff we find here.

Wanted to love Downeast, but feel really let down. We loved the employees who helped us with the…read morepurchase, which was two couches and two accent chairs. We spent about $5,000-$6,000 there. But about 90 days later, one of the couches burst a hole out of the bottom and all the stuffing is shooting out. We don't have pets, and our kids aren't allowed to play on these couches. They've seen nothing but normal use. The fabric just failed and unfortunately Downeast was not willing to help after only having them for about 3 months. I didn't even request a refund or return. I just asked that they assist in getting it professionally repaired. They were very nice in how they communicated, but made it clear they would not offer anything to help. I wouldn't recommend anyone purchase furniture from here. The styles are great, and the employees are nice, but I don't feel you can trust the quality or the company to stand behind their products.

I hadn't been to this DI in years and stopped by on Saturday afternoon to check it out. It gets…read morebusy here on the weekends! One thing I want to share is that the book selection here is so wonderful! Almost all the books I looked at were only $2 - I even got a hardcover book for that price. Nothing is organize alphabetically, so you'll have to find some time treasure hunting, but that's the fun of thrift shopping, right? They have different sections - fiction/non-fiction, teen books, kids books, educational books, etc. The prices here are great, and they have a vast selection of items in their clothing sections and home goods sections. They have a TON of glassware, plates, bowls, kitchen stuff. Shelves full of games, puzzles, kids toys, stuffed animals. I did open up one of their scrabble games they had on the shelf and it only had the boards, no tiles, so they can't promise that the games or puzzles have all their pieces. I've been trying to get more thrifted gifts and thrifted items for myself. If you have a few hours to sort through the racks, try things on, and find things that you're looking for, this place is a great place to treasure hunt. I got a J. Crew top for $3 in great condition, a bunch of bowls, and three books and everything I purchased was only $12. Some of the sections are pretty unorganized - shoes didn't seem to be by size, books weren't alphabetical, etc. But that can be part of the fun of it, right?

I love thrifting. It's something I love to do with my dad and grandpa, and it's usually fun. This…read moreis the exception. For lack of a better word, it's barbaric. Nearly every time I've come, people will shove and push you if a cart comes out. I've even seen people chase carts of stuff coming out and grab stuff so frantically they break perfectly good items. In fact, once the cart stops, it gets swarmed and a mob will practically fight over random baubles and it gets a bit physical. It's not a place to go to for casual thrifting, and honestly, you may get hurt because it's so competitive and people aren't afraid to literally shove you out of their way. I've never experienced behavior like this anywhere else. Try a different DI.

I brought my son here for a specific type of shoes (he needed formal black dress shoes to go with a…read moretux for a school event) and we found just what we were looking for. The layout of the store is pretty clear-men's, women's and kids-with clearance toward the back. By the way things are displayed, I'd assume that all the inventory is out on the floor-there is no "checking in the back" for additional sizes. This is not the type of store where someone approaches you and helps you find what you need and then helps you try the shoe on. (Do those places even exist anymore? I swear that's how buying shoes used to be.) In fact, the only store employees that I saw were at the cash register and seemed to be a little stressed with the number of customers in line to check out. The cashier asked for a phone number and when she didn't find me in their system, automatically signed me up. I would have preferred to be given the option-but she just jumped right in. I declined to provide an email address, however. Nope. I don't need more spam. I supposed if you're a frequent shoe-shopper, the rewards might be enticing. But that's not me. Verdict-decent selection, average prices, but you're on your own looking for what you want.

The employees were very very nice and I had a wonderful time shopping here will be going here…read moreagain! Adalyn was amazing and helped a ton she should definitely get a raise for her customer service.

Not really any complaints here. It's about the same as any other DI in the valley. It was pretty…read moreorganized and clean and you can always find something interesting if you look hard enough. I came away with a decent pair of shoes, some ties, and kids clothes

I no longer donate to Desiree industries and haven't in the last few years due to the greed from…read morewhoever is in charge of pricing. Items are given to the store to help out people in need from public donations that Desiree industries gets for free and they are charging store prices for a lot of items and making a huge profit off of used material.it's pretty bad when you see a "CHURCH" be selfish and greedy for their own gain and take advantage of good people that donate to help out the less fortunate that they have to put back items because they can't afford it... shame on you!