We gave this place two chances, and both times we left feeling disrespected and deeply…read moredisappointed. The first time, we brushed it off as an employee having a bad day. But when we returned weeks later to purchase a simple white shirt, we were met with the same cold, condescending attitude -- this time from a different employee. My fiancé was treated with visible disdain from the moment we walked in. We're not sure if it's because he has shoulder length hair and a trimmed beard, because it couldn't have been anything we did, we always prioritize being polite as we know what it's like to work in retail. Every question was met with irritation, as if helping us was a burden. No warmth, no interest, no effort. It's shocking that a business built around helping men feel confident and polished has absolutely no grasp of basic courtesy or professionalism. If you're going to market yourself as a place that helps men look like gentlemen, start by acting like one. We ended up going to another shop nearby -- and the experience couldn't have been more different. The staff there treated my fiancé with respect, took time to listen, and helped him find the perfect look for our wedding day. That's how you earn loyal customers. If you value being treated like a human being -- skip this place. Until they learn to check their snobbery at the door, it's not worth your time or money

We were in a wedding rush and needed ties for the groomsmen, and Johnny, the employee who was…read moreworking was super quick to help us and really helped us relieve the stress of an otherwise stressful morning. Great employees and great service!

I used to own a custom menswear company and Royal suits not only offers amazing custom suit options…read morebut their off to rack is so underrated. Offering only 100% natural fiber suits including super 100+ fabrics at a bargain. There really is no reason why anyone should be going anywhere else if they are looking for best value. The biggest secret is the tailor behind the scenes. She is from Mongolia and worked in San Francisco for most of her career and has been a tailor for some major fashion brands. I've had plenty of garments altered by her and she understand my preference now and she doesn't speak English so make sure to have one of the staff members translate for you. Last mention, their ties are fabulous. Hand made Italian ties. I've purchase over 10 ties and love them. You can thank me later

Suit is amazing. Service was amazing. It is very reasonably priced for how great the suit is!read more

If you are looking for a high quality custom suit, JacobVince is the place you want to go! Jacob…read moreknows his stuff and will guide you through the fabrics, the styles, the liners, stitching and buttons. I love my suit and get compliments on it every time I wear it. A suit that fits like a glove makes you feel like a million bucks and JacobVince will help you find that suit!

From the owner: JacobVince specializes in maximum quality, full-canvas, custom suits made from pure natural wools…read more Visit our new location in American Fork for a free $25 gift card.

Came back for another Amazon return and the clerk was friendly, no lines thankfully. Store had tons…read moreof winter clothing and Christmas decor on sale. Found several long sleeve shirts for my daughter on the clearance rack. I browsed thru the women's clothing and workout clothing but not a single item fit my style. Checkout gal was also friendly,

I love the deals here but even more so love the cashier Diane..she is so welcoming, bubbly and…read moresweet. She takes the time to warmly greet you and every time I'm in her line to check out I get a bit excited lol. Thanks Diane for making khols a more welcoming place

The selling process here is always smooth and they look through your items in a timely manner. I…read moreappreciate that they offer more cash than the competitor. It's an easy way to sell my clothes when I don't have time to post them on Facebook!

I had the best customer service yesterday. The sales associate was so friendly, we were chatting…read moreabout our favorite jeans. Of course I found my favorite jeans for such a good price. Uptown you always have such good finds!!!!

I love Old Navy clothes. And my experience at this store in American Fork is that the staff is kind…read moreand answers questions, accepts returns if you have proof of purchase.

BEWARE OLD NAVY can deny your returns for no reason. We were NOT allowed to return our order to…read morethis Old Navy and were not given a reason why we couldn't return our order. You would think the store manager Danielle would have taken care of us, but she almost made my wife cry with how rude she was. Customer service is out the window at Old Navy and the store manager Danielle was very short with us, very rude, and unwilling to make any accommodations to help facilitate our return. ZERO STARS

I love this place ! It's new cloths that have been marked 40-80% down . Then has deals on top of…read morethat! Great finds! The best part is everything is band new!!

Yesterday I bought 4 items using coupons. The girl was really nice. When I left I put the bag in my…read morecar and left. Later that night I went home and brought the bag in started pulling everything out to wash it. The most expensive thing that I bought wasn't there. So I went back to the store and asked if it got left on the counter by chance. The same girl said I am pretty sure I put it in the bag. Oh wait is this it right here. No that is not it. Oh I'm sorry could it have gotten out back? No ! So is there a manager that I can talk to I ask. She says I am the manager. I'm sorry but I let you use all coupons which I am not supposed to do. Well what I say to that is well I would have just brought someone else if you didn't, but you did. And I didn't do anything wrong so I just say do you have an owner I can talk to. I am pretty disappointed since I have bought stuff there twice a week for the last two months. Oh well I guess I won't be back. Sad I just felt like they let me leave with no resolution. If the owner calls to resolve this I will defiantly change my feeling bugs and my review but I'm not sure they will even tell the owner.this also makes me sad because I have recommended this place to so many people because I know it is a small business. I guess we all know where we stand.

This store and the Park City one are closed! Website needs…read moreto be updated, so we don't waste our time travelling to them!!

If you want to get Van Heusen's special kind of upscale fashion, you only have two actual stores to…read morevisit, both outlets: this one, and another in Park City. They're hard to tell apart. And, while the outer sign for "Van Heusen" remains, it is really a part of what's now PVH, a company owning Arrow, Van Heusen, Tommy Hilfiger, IZOD, and Calvin Klein. It's also hard to tellVan Heusen apart from the other stores it has bought out. Van Heusen has the stretchable dress fashions like Arrow; the rugged flannels of an Eddie Bauer, the mix of weekend-on-the-yacht leisurewear with week-at-the-office business suits and dressware of Tommy Hilfiger, the upscale frat-boyishness of IZOD, and the skinny-people-only-ness of Calvin Klein. Their clothes are very good, but the "deals" aren't much better than you could get online. And, the sizes skew small. Maybe there's a reason they only have two stores in the area!

I LOVE Calvin Klein products, and so this is one of my main go to's when I visit the Outlets at…read moreTraverse Mountain. This is a big store (much larger than the Park City one) and it's very bright, open and modern feeling which really makes for a good experience the moment you walk in. It's a well laid out store with a great selection of pretty much anything you can dream of clothing wise. I buy a lot of my more casual work clothes from here because they are just great quality, look and feel good and they are very durable and well worth the price. But there's lots more than that, they have a great selection of more dress-up style clothing as well as accessories, underwear, you name it! I rarely fail to find something that fits the bill when I come in here, and they do have some great deals at times. While like all stores in the outlets, it can get a little hectic sometimes (especially over holidays) they seem to generally handle it well, and I've never received anything but friendly service here, so overall what's not to like?

As far as Calvin Klein outlets that I have shipped at throughout the country this one ranks up…read morethere with customer service and prices!!!

Shelle was fantastic and had the patience of a saint! I live in California and go to visit my…read moreniece in Provo once a year. I took her shopping there for a belated Christmas gift. We went to this store in American Fork specifically she said the ones closer to her didn't carry anything in her size. I wasn't planning to buy myself anything, but everything was so cute, and the prices were so good that I couldn't help myself! Shelle was beyond generous with her time, and was remarkably helpful and patient. We both ended up buying a bunch of stuff and we are already looking forward to coming back next year. This is going to be a pilgrimage destination from now on. Shelle was the most attentive and kind salesperson I have ever met. She even helped us find where we were going to have lunch (great recommendation, by the way, thank you!). We will absolutely be back. And, slightly off topic, I look so cute in my new clothes. Lots of compliments. Shelle quickly figured out my style and preferences and helped me find some really great stuff. I don't think I've ever left a clothing store review before, and I'm super busy with two jobs and law school, but this place, and Shelle specifically, was worth taking the time to write this review.

Great place to go to buy your wife, girlfriend, or someone special their next gift!! If you're in…read morethe store ask for Karen for help to get the best service possible.