I ordered a suppressor through Silencer Shop, which was a huge mistake because of technical issues and zero customer service. Gunnies staff suggested how to resolve an issue with Silencer Shop, and that finally got my information to the ATF. Once that hurdle was overcome, picking up the suppressor from Gunnies was streamlined and hassle-free. read more

This place is my view of heaven! They have EVERYTHING a person may need from clothing to boots to guns and ammo! I love shopping here!

Love this place. Huge selection, and super friendly and helpful people. I'll drive down here from Salt Lake Valley to shop. Brady at the gun counter is welcome at my BBQ anytime. I like that they carry new and used firearms, and a huge selection of accessories, clothing, ammo, etc. Keep up the good work over there! read more

Every time I come in here i'm ready to spend over a 1000 dollars on guns and ammo but every single time I get ignored at the counter. This was my last time coming here I've come 4 times over the past 6months and every single time I get ignored. I always gave them benefit of the doubt but at this point it's ridiculous. read more

I am a huge gun lover and second amendment supporter, and I found out about this place by my friend, it literally has changed the way i think of gun stores, these people really know their stuff and are very professional and nice, they really make you feel loved and welcomed. They have great deals on ammo and western gear, I've brought a few guns here and they level of customer service is awesome. You will definitely enjoy coming here and they will make sure you leave happy. Thanks Gunnies read more

Great place to buy rifles, pistols, shotguns, ammunition, reloading equipment and supplies and western wear. They have a great inventory on display and easy online ordering. Ron and his staff do a marvelous job with customer service and answering any questions you have about guns and reloading issues. I have never been disappointed when I walk into their store. Treated fairly, with respect and courteous. Of all the competitors out there, this is my favorite gun store. Prices are quite reasonable. If you are a gun enthusiast or looking for some great deals on western wear, check out gunnies. They go above and beyond other peoples service. You wont be disappointed. read more

Gunnies has always treated me with superior customer service and delivered great deals on firearms, ammo, gear, and accessories. Reading some of the reviews where customers feel that they were ignored, I have one sincere question: how many times did you ask for assistance at the gun counter? Sometimes they get busy and you have to actually ask for help. read more

Stood at gun counter as guys came and went after me, no one asked to help or even acknowledge me. Was there for almost an hour waiting. Nope. Not one person. Heres a tip: Girls buy guns too!!! Of the 30 people you talked to after me ... none of them bought anything. I was actually trying to buy one! read more

Extremely happy and friendly service in spite of it being very busy. Very knowledgeable and they helped my husband and I make the right choice at the gun counter. read more

Came in to get my first firearm after moving from California. Awesome and informative staff, everyone I talked to was super kind & helpful. Even took care of me with no issues after I realized bought the wrong upper for my lower. They've got a solid selection all around and fair prices, definitely worth a visit. read more

After being incredibly disappointed at ReadyGunner down the street, my wife and I came here and were surprised with how much of a better experience Gunnies was. Busy side of the gun counter, I poked around and was looking at a few things, and then was greeted by an individual who was eager to help. We talked about the firearm I wanted to look at (P229) and what I was potentially trading across Utah Gun Exchange (I told him I wasn't going to buy anything, he didn't mind at all - happy to share some knowledge). I was able to handle the weapon, asked a few questions, and by luck of the draw he had a few SIG firearms and he gave me his opinion. Later, bringing up a different firearm in passing, he said he actually owned that firearm (lucky for me) and told me his "issues" with it, what he has done, and what he would recommend I do when I am able to procure that firearm. Downright, a fantastic experience. The gun counter crew on 8/27 should be proud of themselves for being so incredibly helpful. My wife was questioning the store when we first entered, but your crew has made us both fans. Keep up the good work. read more

This is almost the tale of two businesses: the gun shop and the western wear. Hard to cram them in together, but I'll give a brief synopsis. On the gun side, finding a local gun shop that you like is probably a personal preference. Who jives with you. Whose philosophy do you like. When you figure that out, you can figure out which shop you want to call "yours." I can't really speak much to their philosophy, as I haven't had much 1:1 time with their staff, but overall, they do have a good collection of both long guns and handguns. And I think they land slightly to the side of more traditional firearms, rather than the all-out tactical kind you see at other shops. You can't also house a western wear shop and not have a good selection of wood stock rifles, you know? That's not to say that they don't do the tactical--they do. And they've got plenty of accessories that run the gamut from holsters to bipods to optics. And a pretty wide selection of ammo. **** And now, the western wear side. Yeehaw, cowboys. They've got a boot shop, plenty of dressy and casual shirts, a nice selection of denim, and hats that start at the surprisingly affordable and run up to the spendy. Get yourself a belt buckle out of the case in the middle and you've completed the whole package. Prices are pretty decent, but you can also spend more on the fancy stuff. Fun to browse the place. If you're after guns or western clothing, its a destination, obviously. If not, it could be a fun stroll if you're in the neighborhood. read more

Awesome discovery for firearm enthusiasts! They have great firearm collection for a little gun shop! Their ammos are mostly stocked. One store we could find in Utah that sells 124 grams 9mm planking ammo. I know it is Blazer. It is firing time is a bit slower than Fed 9mm 124 grams. But the accuracy is still better than Fed 115 grams. The price of their ammo is better than most of gun shops around Utah. We haven't purchase firearms here before because we always find cheaper price online... This gun shop got a lot gun holsters! More than any stores in Utah. Staffs are always friendly and knowledgeable. I even bought a gift card here for my gun enthusiast friend. read more

False advertising. Said they would have 5.56 till the end of the week and they had zero. Girl was rude when I asked. If you don't want to be asked about ammo at a gun store go work at forever 21. read more

Love this place so much! They have a great western wear selection with boots, jeans, buckles, belts, jewelry hats and even tactical. Also very affordable and they always have a sale going (which I love as a bargain shopper). As for the gun section they also have a great selection of ammo, accessories, guns and if they don't have it, they'll get it in for you! Always love coming in here the service is great and I love supporting a family owned small business! read more

I've been going here for a couple years now and I always get great service from Marcus and the crew. Prices and selection are number 1 in in Utah County. Highly recommended! read more

Legit walked up and down the gun counter looking through all the guns. if you were old they would ask you if you wanted to look at anything. A group of 4 of them standing there talking about some dudes party. Not once anyone asked if they could get anything out. A lot of guns, but no one to help you out, if you don't have grey hair. read more

I like Gunnies. I can't speak to much more than buying ammo here, but they seem to always have reasonable prices, and it's easy to find--they put it on stands in the middle of the store. The employees are always very friendly here, and the whole place has a relaxed, down-to-earth feel. 10/10 will buy ammo again. read more

Bought a few guns from Gunnies. I had a problem with my Kimber from the first shot. They told me I needed to shoot a lot of ammo to get it to quit jamming. After 200 rounds I went back and told them it's still jamming and the magazine pops out. Again the told me to shoot more and use higher grain. After much money and 800 rounds it's still jamming and the magazine comes out almost every 7 shots. I finally said I want to give it back Rex the owner couldn't have been ruder. He said I could trade it in as a used gun. He says it's not their fault but the manufacturer. Long story short they don't stand behind what they sell and their attitude is horrible. There are plenty of shops in the Orem Provo area to buy guns and equipment. I would suggest going somewhere where the people care about there customers. read more

Every time I go I end up spending at least an hour more than needed. Want to buy ammo, except a 90 minute wait. Want to buy a gun- over 2 hours. Their prices have also gone up significantly (ready gunner and Al's has better prices on ammo) read more

Terrible customer service. I just stood at the gun counter for 30 min with employees walking back and forth. Not one look of "Can I help you?" Or anything. I tried to speak to 2-3 guys but they wouldn't even look my direction. read more

Been shopping here for years and have always had great experiences, bought 4 guns here with awesome service and great prices. So I cannot give them a 1 star. That being said today I bought one of their exploding targets. Seems to be a new brand. Anyway long story short drove about 40 minutes just to shoot it and nothing. It was a dud. It didnt go off. I get it, that happens. However I thought Gunnies would be able to take care of me and at least give me some store credit for selling a faulty product. Instead they wouldn't even consider giving me anything. I have been a loyal customer here for a while but with how unwilling they were to do anything today makes me hesitant to buy merchandise from them in the future. Especially with so many other choices nearby. I've had similar things happen before and they helped me out, maybe it's new employees, but I will be shopping from other stores until I hear things have changed. read more

***updated*** The owner gave me a call and took great care of me. This is why I like small businesses. They take great care of their customers. I am now happy and will shop here again. Support local! More money stays local and that helps us all! ***/end update*** I have had lots of great experiences here. I think I've spent well over the 2k mark. They have some really great people behind the gun counter. Respectful even. Then there was the guy I dealt with today. He was smug and a total jerk. For no reason at all. Typical gun store "I'm better than you" attitude. Gun stores should fire people like this the moment they show that side of themselves. Now I understand that all sorts of people come in and ask dumb questions. So managing those challenging customers along with the ones who ask normal questions must be tough. However one bad experience for a regular customer will end their future purchases. I walked in and asked if there were any G42s in stock. The guy said "to look at". I responded by asking "to look at?" He then proceeded to say "yeah like as in not for sale." In the most condescending way he was able to muster without actually calling me an asshole. His message was loud and clear. I was the asshole for wanting to spend money there. Nice work man. I'll shop elsewhere. I really hope the management sees this and takes action to correct it. If not I won't be back. read more

I needed to return a gun case and i lost the receipt and the tag and paid with apple pay (which makes it near impossible to locate the card holder/transaction). It was a REAL hassle. The manager patiently put in a lot of effort and was determined to find a solution to my problem. She went out of her way to make sure I got my refund and after a lot of searching I got it! Outstanding customer service! read more

I have to give them a 5 star rating!! These guys were so completely and absolutely wonderful to me the day I went in to buy my husband a hand gun! I was 9 months pregnant and had on huge gym shorts, my husband's sweatshirt and flip flops in the end of Nov because nothing else fit and my feet were too swollen to wear real shoes. They just laughed and got me all set up with a gun! I got an amazing deal and the staff was so helpful. The process was so much quicker than I expected. The store was pretty packed but my service was not impacted a bit. I waddled home and a few hours later my water broke so they were lucky they hurried and got me out of there! read more

I can't say enough food things about Gunnies! I have had a few firearms shipped here, and the process is always easy and quick. The employees really know their stuff, but aren't pushy salesmen. They answer my questions, meet my needs, and of course...talk guns with me! I have always enjoyed the selection they have here of just about everything! read more

10-10-17 Since leaving the last update, I got in contact with a rep from Gunnies who confirmed I have in store credit, but it expires at the end of the year. Since then, I went in and successfully redeemed $25 against a purchase. As I mentioned in my initial review, I'll bump stars as they follow through with their commitment. I think Gunnies is a fine store, but have been disappointed more than once. They appear to be making good improvements, though, and they did make good on getting me the credits I was promised originally. As such, I've raised my rating. From approx 9-24-17: As a quick follow up... as you can see, I was contacted by Gunnie's employee. I responded to her directly via email three days later. It's now been 9 days since that email, with no further response. As I didn't get any reply to me email, I tried calling their store twice. Both times, I was directed to their gun counter. But they don't answer their phone. The first call I made, I was on hold (waiting for anyone at their gun counter to pick up) for over 15 minutes before I hung up. The second attempt was just tonight and I waited just over 13 minutes on hold before I hung up. This time, I actually took a screen shot of the time so it would be clear I'm not making this up. I'll attach if allowed. read more

Gunnies - 13 minutes wait time to get someone on the phone. It never happened so I hung up. Last time, I waited over 15 minutes before giving up. - Fashion Near Me - Orem, Utah

Guns and ammo section is very impressive at gunnies. They're one of the few retail locations that sell bulk military ammunition in spam cans and the price is actually cheaper than online competition if you incorporate the shipping cost. Very happy with the price and selection and if I'm ever in Utah, I will stop by and get some more ammo read more

Gunnies - Fashion Near Me - Orem, Utah

Honestly I loved the layout and gun selection. Overall it's a pretty good store. I know you maybe wondering then why is it I'm leaving a bad review? Well, on the day I actually went to purchase a gun I was discriminated against and it honestly made me disgusted and so I took my purchase elsewhere. Haven't been back since because it bothered me that much. Would rather take my purchase where the only color that matters is green. read more

This is an incredible store. They had everything I was looking for all in one place. They took the time to answer my questions and provided excellent customer service. read more

1 star in regards for customer service. Friendly staff, however the gun counter reps are typically too preoccupied chitchating to even pay notice to customers who intend on making purchases. When it comes down to my firearm purchases, buying primers or powder,.. sadly, I rather drive further or pay more elsewhere. Only on rare occasions have I ever been asked if I need assistance. Typically if I do need assistance, it takes blatantly flagging down one of the wandering reluctant reps for help. My advice to inquiring prospective customers: be prepared to wait a long time for help, and be assertive otherwise the gun counter staff won't pay notice to you. read more

A good classic gun and ammo supply store in town with alot of inventory to choose from. Good customer service and many good deals.

Reading these reviews are interesting in the sense that they are primarily just communication problems, and what store doesn't have that? Do you expect to hire representatives that know 100% about the business? That's not a very likely case. --My experience was great, we had went to cabelas to get our first gun (Wife & I) but after sticker shock we went and looked around at local stores and gunnies was recommended to us by a cousin who is an LEO. We went in and were treated great, the price couldn't have been beaten and they make sure to answer all the questions you might ever have. I am very well versed in the realm of firearms and operation thereof and they made sure I was up to snuff on all my CC laws and stocked me up on ammo and got me with a holster for my new Glock 19. Very good experience, I will be returning to any future purchases. PLUS, they are one of the only stores in the state that seems to have .22lr on stock, which is incredible. read more

Gunnies has reloading supplies when other big box stores don't! They will call you when they get powder in! They are built on service. Haven't used their gun smithing service so I can't comment. All I know is this is my go to store! read more

Gunnies has lost a loyal customer. I used to love this store. Locally owned, helpful staff, pro second amendment, competitively priced ammo, etc. I've spent several thousand dollars there in the past couple years alone since I moved to the area, including firearms purchases, LOTS of ammo, several holsters, etc. A while back I tried to exchange one of those holsters but was turned down because it was past their 8 week limit. It was a brand new holster that had never been used. It was only taken it out of its box when I first bought it. Since then it just sat in its packaging collecting dust. The cashier was understanding, but the shift manager walked over and immediately shot me down without pity. It was surprising how he made a big deal out of it like I was requesting something impossible. I tried to explain what I already told the cashiers, but he didn't care. It was a little insulting. At least try to be polite about it. You can't just allow store credit? I wasn't asking for a refund. I understand the need for strict policy so people can't exchange worn out gear, but, like I mentioned, this holster was brand new, never used, and still in its box like the day I got it. It was not some beat up pair of boots. The holster didn't have a scratch. I've been a loyal customer and always referred my friends and family to Gunnies when they asked what gun store I recommend. NOT ANYMORE. This changed all that. It's not a wise business practice to treat loyal customers this way. Now they've lost out on many more thousands of dollars I would have surely spent there over the coming decades. Oh well. There are many other gun stores in utah valley. In fact, Ready Gunner is just down the street. read more

I just asked 2 simple questions, which they had multiple snarky responses for. They made feel very incompetent.

-1 star because I've found better prices, however I think they may price match local shops... Anyway, I like this place because they have the old store feel of "throw a lot of product on the floor and who cares if it's organized". They do have a lot of products to choose from here, and a more diverse gun selection than you may expect at first glance (it's a western store). If you like hunting, fishing, shooting, or almost any outdoor activity you should really stop by here. I have purchased a handgun here and staff was great to deal with. Check 'em out! read more

On vacation in the area from Indiana and had to stop. Totally awesome! Lots of guns and ammo at fair prices. AR parts like a Mother. Helpful, friendly, courteous staff. Was bummed nutn wasn't there so he could kweer Czech me, so I bought a hat and a T-shirt instead. Richie prolly had better things to do. Dooooood! Siiiiiiick! read more

Saw this store multiple times on Nutnfancy, so I figured I should stop by while passing through. I became jealous of all who live in free states immediately upon walking in. Gun selection was huge as well as everything else. I picked up an OWB leather holster for my Glock 19 as well as some .38 shot shells and .22 short ammo. Both of these ammo types are hard to find in CA and online. Overall pleasant staff and great selection. Will definitely come back when I pass through again. read more

Gunnies is a great place if you are interested in buying a new gun or upgrading your existing gun. I bought my first handgun, Ruger SR9, here and was very satisfied with my service and knowledge of the staff. I also took my concealed at Gunnies through lawenforcementservicesllc.biz. read more