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Orem, UT

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Out N Back

4.6 (18 reviews)
Closed • 10:00 am - 7:00 pm

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Photo of Andrew H.
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8 years ago

Helpful 2
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Photo of Britt B.
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1 year ago

Great choices and smart staff! Always make me feel welcome! Easy to rent skis and great selection of skis and boots

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10 months ago

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Photo of Tait S.
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2 years ago

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2 years ago

Slow with shipping but a great product, very nice online help, great price. I could not be happier

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3 years ago

Helpful 2
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5 years ago

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11 years ago

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Photo of Josh M.
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8 years ago

I shop here all the time. Solid store. Good selection. I buy 90% of my ski gear and winter clothing here. Glad I live so close.

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12 years ago

Helpful 1
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9 years ago

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8 years ago

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10 years ago

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10 years ago

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12 years ago

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10 years ago

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10 years ago

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10 years ago

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Review Highlights - Out N Back

“and an amazing knowledgeable staff.”

Mentioned in 2 reviews

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Level Nine Sports

Level Nine Sports

3.7(24 reviews)
0.3 mi
•$$

Wow wow wow. Big big shout out to Maryn and Kenzey they helped me out so much. I've been wanting to…read moreget on the mountain for the longest time and they gave me all the things that i needed so that I could shred Sundance. The service here is phenomenal. If you ever come make sure to ask for them. They will help you out right. This is a great shop and would most def recommend anyone to come get their gear here! I rented full snowboarding gear (boots, bindings, board) and it was get cheap! Only 26.70! I was very satisfied! Again can't emphasize enough how much help Maryn and Kenzey were!!!! Thank you!!!!!

A misleading ad about a ski package led me order it. The description was of skis and bindings and…read moreall the pictures showed the bindings mounted on the skis. There was one package price listed. I ordered them as such. I then received a shipping notification for the bindings with a separate price. I called immediately to cancel the order as I knew that having bindings mounted was not cheap. This was not what I budgeted for. I was told that everything was shipped, so the order could not be cancelled, but to call back when I received everything for an adjustment or to return the equipment. Btw, when ordering I was offered a 15% coupon, but then at checkout was told it didn't apply to my order. When I received the order, I checked with local ski shops and $100 was the lowest price I could find for mounting. I spent a half hour on the phone with a polite, understanding customer service rep inquiring about some type of credit. $25 was the offer. I pointed out how the ad was misleading, an offered coupon was not honored, and it would cost them more if I returned everything. I simply wanted at least half of the mounting cost reimbursed. The most frustrating aspect of this customer service interaction was that a supervisor will not get on the phone. The poor rep had to keep going back and forth. When she told me she could escalate the issue to a supervisor, I readily agreed, but she pointed out they would respond by email! THEY WILL NEVER GET ON THE PHONE AND SPEAK WITH SOMEONE!!! Sorry, that's horrible policy and I would discourage anyone from patronizing this business.

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Level Nine Sports - Sign's going up

Sign's going up

Level Nine Sports
Level Nine Sports

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BYU Outdoors Unlimited

BYU Outdoors Unlimited

3.5(15 reviews)
3.6 mi
•$$

Outdoors Unlimited is a BYU-owned outdoors goods retail and rental store. I've only gone there for…read morerentals so I can only speak to that. First, the interior is very nice and well-kept. There are two sides of the store--one for retail and one for rental. The two things I rent here are ski/snowboard equipment and tandem bicycles. For ski/snowboard equipment, I think this place is tough to beat. The equipment is not only always very new and well-maintained, but it also comes at a great price (about $20/day) I do night skiing and snowboarding every now and again and Sundance so I'm glad that I can get cheap rentals somewhere convenient and cheap in town rather than getting gouged at the resort. The tandem bike rentals are also awesome. It's a great date, and it's $25 for the day. The Provo River Trail is one block away which is beautiful and leads right up Provo Canyon past Bridal Veil Falls if you're looking for a longer, but more scenic ride. The one thing I don't love is that, because the store almost exclusively employs college students, it leads to high turnover. High turnover for me ends up meaning that oftentimes the employees aren't familiar with prices. I've had to almost with people there two or three times on prices I knew, but they insisted were more. I don't think it's bad customer service on their part, but it is a little annoying. Overall, I think this place is great!

We took our grandsons snowboarding while they were visiting. These guys had them in and ready to…read moreski so fast. They were automated which sped up the process. We'll continue using them for rentals for grandkids

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BYU Outdoors Unlimited - Waited two hours to get a pair of ski's and boots......horrible customer service

Waited two hours to get a pair of ski's and boots......horrible customer service

BYU Outdoors Unlimited - Front of the store!

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Front of the store!

Out N Back - outdoorgear - Updated November 2026

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