John at Sportsman's Warehouse has previously helped me with My pistol slide catch slide stomp, the…read morenotch needed a little milling. But today John helped me fix my glasses, which were fanning out and falling off my face. I don't know how he did it, but John was able to use a tool to squeeze the side pieces together so the glass is no longer slip off my face. Thank you John! Cotton is great too! Today John made my day, thank you! Thank you!!!!!

I purchased a Sportsmans 30 gun safe by Liberty safe, and the help was amazing, but i dont know if…read morethis a Liberty Safe problem or a Sportsman's problem, we get the safe home with no problems but the key pad wasn't working, we switched out the battery and still nothing. Thanks to AI they said there might be a ribbon wire disconnected, sure enough it was. we Weren't given any instructions if That might've happened and what to look for. Second, the booklet that came with it tells you how to change the code, but all the information wasn't for my safe, had to use AI again. It's a great safe but there was a lack of information given to us. I would give a 5 star rating but lots a problems with getting it to work

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

I love Scheels. I like how they are organized that somehow makes shopping comfortable. The layout…read moreof the store is great, from clothing to camping to the cafe to hunting to toys. There is a great selection and variety. I mostly go for the toys. There is a specific toy that I seek and this is the place to find them. While their toy department is not huge and is just a relatively smaller department within the store, what they do have is quality stuff, things that people actually seek out. Lego sets, RCs, educational children's toys, games, etc. I was pleasantly surprised to see a decent selection of disc golf discs. They even had some of one of my favorite brands, Kastaplast! Either Kastaplast is finally getting some mainstream recognition or Scheels has a good sporting goods manager. Speaking of which, Ashton is a great guy and truly thinks of the customer first and the customer's experience. There were even Zuca disc golf carts there. And they were all on sale. Another aspect to love about Scheels are the things you can do there like mini bowling, shooting arcade, and the Ferris wheel. You can have a date there for cheap! And then go to the cafe for a meal or treats. BTW, the jerky they sell there is excellent! All the employees there are very helpful. In some small ways, Scheels is better than Bass Pro, Cabela's, Sportsman's Warehouse. In this competitive market, small ways is what stands you apart. I really like those other stores, too, but Scheels just feels different. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs!

I was referred by a friend to this place. I've gone in a few times now to look through their…read moreselections and have been impressed with the camping variety as well as the prices. I like the quality and I've found the smaller items needed for camping around the state of Utah on motorcycle. When I need anything I will be going here before going anywhere else especially before I go to a big box store like WM. Also the friendly service has made it easy to shop and feel like I can pop in multiple times without feeling pressure to buy buy buy. I strongly recommend you visit them if you have not had the chance.

I just finished lunch and saw this place and decided to check it out. Thought I'd find a hat maybe…read more This place is more of a warehouse with a small retail store that has a few eclectic products like the gaiters I got to use for snowshoeing...the young man helping us was very helpful and friendly. Made my friend a d I feel welcome. The gaiters were 2 for 1. I got confused thinking they are sold as a pair but sold individually. I didn't know what to expect but if you're looking for equipment you need for traversing the snowy backwoods this is the spot. They supply outdoor equipment to sporting goods stores across the country.

This place is worth the drive. After yet another horrific customer service experience at Soccer…read moreInternational on Highland Drive, I returned to Team Gear, and I'm glad I did. Better selection, WAY BETTER customer service, and fair prices + club discount. Helpful friendly staff. Got the indoor shoes we were looking for and felt good doing it. I will return to this store from now on.

Kelsie was awesome in helping us get new cleats. She knew what they had and what was comparable to…read morewhat we had before. She was great helping and we really loved working with her.

I came here for vegan hiking shoes. All of the Rei brand are vegan, according to the staff. Luca…read morehelped us out, and I bought a great pair. I also bought the lifetime membership for $30...and received a $30 gift card. They were out of what my son needed, so we'll hit up the other location in the valley. Super friendly staff. I spoke with several. Informative, and educated in their jobs/knowledge of equipment. Spendy...but that is the price of outdoor equipment, sad to say. We'll be back.

I had an exceptional experience at REI while shopping for hiking boots. I've been a member for many…read moreyears and of shop for boots in many stores. The salesperson, Aimee, after understanding what kind of hiking we were planning to do proceeded to measure not just the length and width of the feet but also the arches sitting and standing revealing a small pronation in one foot. She then suggested an insert to Provide support and resulted in complete relief from the rubbing and pinching experienced when trying on various boots.Aimee then proceeded to recommend a boots explaining the different design details between the companies. It was an awesome experience by an exceptionally knowledgeable employee who was truly interested in getting you the right fitting shoe.

I took a few items to consign at this store... these guys have a lot of clients so the items get…read moresold! Great location for the store and packed with good deals and great gear! These guys stick to climbing and ski gear mostly from what I have seen. Lots of Patagonia and North Face gear in here!!

Staff is friendly and they have a lot of new and used equipment…read more The equipment seems well price And they have a great selection for all outdoor activities from rock climbing to skiing

I was missing a bolt for my Rocky Mount bike rack and Zach took really great care of me!!…read moreHe installed the bolt, washer, etc for me at no charge and he was super friendly and helpful. I highly recommend Rack N Road!!

Jayden was simply AWESOME (8/10/26) when he searched his "ON HAND STOCK/INVENTORY" for a critical…read more$5 Yakima Load Stop bolt NEEDED to secure my Yakima EXO "Top Shelf" rack while on a 1600 mile round trip road trip. "Online Shopping" is great when you "sit at home", but if you are out "Adventuring", AMAZON is USELESS & competent sales people like Jayden are ESSENTIAL! Rack n' Road "had me covered"!!!! Thanks Bros.!!!!!

There are several reasons why I am giving one star. I purchased a treadmill and a service plan…read morefrom Shape Up last year. My treadmill stopped working in December. It has been a nightmare trying to get Shape Up to fix the treadmill. Have been dealing with their technician and customer service for a month, and my treadmill is still not fixed. Customer service is nonexistent. The gentleman who works at the Murray store is rude, short, and indifferent. The technician won't answer his phone, or return my messages and texts for days on end. We have been repeatedly lied to. Told over and over again the part we need is in the process of being shipped. It has been almost four weeks with no resolution to our problem. As of yesterday, we were told we had been lied to for three weeks. There is no replacement part available, and they were simply telling us they shipped it, to give them time to find one. Customer service did not apologize, and had no empathy. I was given the district manager's phone number, and told to call him myself, as customer service couldn't reach him. I should not have to do customer service's job for this company.

This has been a nightmare, we purchased two Nordic track machines, a treadmill and elliptical…read more Neither worked and it took almost a year to get them replaced. The Elliptical that replaced the original does not work, the resistance motor is broken. We too, have been told that the part is being shipped. It will be two weeks etc. This is not true and since August of last year the elliptical is still not working!!! I would never recommend purchasing from them.

My new favorite brand, cotopaxi has fun products, comfortable clothing, and a great model for their…read morebusiness! They salvage and recycle excess material from other companies' waste, and create truly unique and high quality clothing, packs, and bags. They are colorful and trendy, and functional! Their employees are wonderfully professional and polite in the store, and all volunteer in their local community in support of cotopaxi's "do good" slogan, and cotopaxi donates a percentage of their income to charities and non-profits! Definitely a great brand and business to support!

Got a great down hoodie jacket for sale at a good discount at this low pressure store. Just…read moreperfect for my ski wardrobe and the young man who helped me was both friendly and knowledgeable. Best of all he wasn't pushy and let me look around until I found what I needed

Their repair team is fantastic. I thought my skis were dead with a core shot and sidewall bend, but…read morethey were able to repair the ski to like-new condition! Plus their prices are super reasonable and the staff are very responsive and helpful. Definitely making this my regular shop.

www.utahskigear.com has some choice offerings for waxes and hardware needs. They were quick to…read moreship my order, and helped in fixing a mishap in shipping. I will definitely be shopping here again.