1. Sun & Ski Sports

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Murray, UT

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Updated over 3 months ago

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2 years ago

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Scheels

Scheels

4.1(273 reviews)
6.1 mi
•$$
122 years in business
Locally owned & operated

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

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Shape Up Outlets

Shape Up Outlets

1.7(3 reviews)
0.1 mi
•$$$$

There are several reasons why I am giving one star. I purchased a treadmill and a service plan…read morefrom Shape Up last year. My treadmill stopped working in December. It has been a nightmare trying to get Shape Up to fix the treadmill. Have been dealing with their technician and customer service for a month, and my treadmill is still not fixed. Customer service is nonexistent. The gentleman who works at the Murray store is rude, short, and indifferent. The technician won't answer his phone, or return my messages and texts for days on end. We have been repeatedly lied to. Told over and over again the part we need is in the process of being shipped. It has been almost four weeks with no resolution to our problem. As of yesterday, we were told we had been lied to for three weeks. There is no replacement part available, and they were simply telling us they shipped it, to give them time to find one. Customer service did not apologize, and had no empathy. I was given the district manager's phone number, and told to call him myself, as customer service couldn't reach him. I should not have to do customer service's job for this company.

This has been a nightmare, we purchased two Nordic track machines, a treadmill and elliptical…read more Neither worked and it took almost a year to get them replaced. The Elliptical that replaced the original does not work, the resistance motor is broken. We too, have been told that the part is being shipped. It will be two weeks etc. This is not true and since August of last year the elliptical is still not working!!! I would never recommend purchasing from them.

Sun & Ski Sports - skishops - Updated October 2026

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