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    Big Five Sporting Goods

    3.0 (7 reviews)

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    Scheels

    Scheels

    4.1
    (271 reviews)
    21.8 mi
    $$
    122 years in business
    Locally owned & operated

    I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

    Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

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    Big 5

    Big 5

    3.1
    (8 reviews)
    10.0 mi
    $$

    Parking area is clean and spacey. Walking into the store, we weren't greeted. Two girls at the…read moreregister helping one customer. We walked back to the shoe area and needed a size. My husband had to call multiple times for one of the girls up at the register to come and help us with shoe sizes. Both girls on their phones, up front. Finally, one of the girls notice and starts to walk back towards us. Then a guy comes walking out of who knows where, approaching the girl and telling her she needed to stay at the back end and watch the area. Perhaps the store manager? He handled the situation very professionally and the girl stayed at the back end. I mean come on, if you have customers in your store you should NOT be on your phone unless you're on your own time, like on lunch. What a crazy generation we live in now. We finally got assisted, tried on sizes and we were ready to check out. At the register, another customer walks in and THAT person is greeted with a "welcome in". Uumm, yeah, I wasn't expecting that because we weren't greeted when both girls were taking care of a previous customer. Strange. They had sales going on and while walking around looking at the sales, they weren't too bad. I haven't shopped at a BIG 5 in over 9 years. So I'm not too sure what their prices would be like. They seemed pretty cheap compared to DICKS sporting goods and Scheels. The store is clean and organized and well maintained. They have an average amount of inventory, not a whole bunch. We needed navy blue leggings. All we saw were black, dark grey and multi-colored ones. Not a whole lot of color options to choose from. The sizes range from S-XXL and you'll be able to find the sizes needed because they're stocked up with each size between that range. Overall store quality is nice. Customer service, could be MUCH better. For me, the service is always my first impression as soon as I step into the doors. There's no time to be an unhappy or distracted retail worker. You're on the clock. It doesn't take a lot of energy to throw on a smile and greet everyone walking through the doors.

    I was in search of a trampoline, like a lot of others right now, BIG 5 placed me on a waiting list…read moreand not only did they call me when it was my turn but they also kept me updated with other calls ensuring I still wanted one and letting me know they were doing everything they could. I was very impressed with the manager who I interacted with several times as well as the other employees encountered. The manager even helped load it in my van. I will definitely be back to this location! Excellent customer service!!!

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    Big Five Sporting Goods - sportgoods - Updated June 2026

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