Aimee is a sweet person but while she knows plenty about shoes she doesn't know how to order shoes…read moreto your house. If you ever go to this store and something doesn't fit you will get no help as it's a dealer discount store meaning they do what they want. We left and called this store to order some boots that liked online that ended up being the wrong size. We were offered the opportunity to return them initially or go to another red wing store. No red wing store had them in stock so we called Orem to ask if we could order the right pair. We were told we would get a call back from Aimee in 30 minutes when she got to work but it ended being 4 days later. To our surprise it was the manager of whom we had never spoken to outside of just seeing him at Orem who called and refused to help. He stated that we knew it was a discount store and that all sales are final. We told him that although they are a discount store, we called in to give Aimee the commission on creating an order for us on a style we viewed online and that they were the wrong size. We told him that we needed to hurry and get a solution to this situation but he refused and started to give us a number for customers care then hung up. We called back and got no answer.Now we are stuck with a pair of boots that don't fit. If you go here and see a guy with a long beard with an attitude. Walk out. This Red Wing franchise doesn't deserve to be associated with such a good boot maker. Update: no thanks to Orem customer care helped and sent the right boots and a return label for the ones that don't fit. To my surprise, the conversation was less than 5 minutes. Orem definitely could've done better, they just chose not to.

Redwing sales rep said I had 6 weeks even if I wore the boot they would help replace the boot if it…read moredid not fit. They do not so spend you money somewhere else. Only wore boots for a total of 10 hours. They will not replace them.

Went to Famous Footwear today, not expecting much. To my surprise, they had everything I was…read morelooking for. Shoes for kids. Wide varieties. Great selections. Everything I needed for the kids and myself, if I so chose. Service was awesome too.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Came in here looking for a running shoe that wasn't quite yet in stock, however, Laakeena (man I…read morehope I spelled that right) really helped me out. Very personable and helpful. She suggested I try the Pegasus as most fits are somewhat similar. She was able to help me order for delivery to my house. Great customer service. Actually all the reps were really nice, but Laakeena came to me first so I'm giving her props.

I've been here a few times now, and have not been very impressed at their selection of shoes…read more(compared to other Nike factory stores I've been to). It's mostly made up of "regular" shoes. No retros at all (which aren't super plentiful at any location, but there's always one or two at least) and even their basketball shoes were pretty limited. The hash wall has never had anything interesting to me either. Though this may be a product of this location being super busy, so it's getting picked over constantly. It's worth stopping by if you're coming to the mall for something else, but I wouldn't even make a dedicated trip just to come here

Honestly, I almost don't want to review this place. I would hate for everyone to swarm my favorite…read morespot! :) but, they're for a good cause, and so I'll share (I guess.) Employees and volunteers are super helpful, kind, and funny. They have a ton of cute and fun items and knick knacks. Their prices are literally unbeatable. My kids also love this store, and request to come here instead of any big box stores. Absolutely, wholeheartedly recommend.

Fill a bag for $20! Discounts for single moms! Lots to choose from! great shoes, sweaters, toys,…read moreHomeGoods, a lot of baby items, including strollers, and some big finds!!

The absolute worst customer service I've ever experienced in my entire life. I placed an order on…read moreMay 19th. It was a gift for my Daughter. She still hadn't received the shoes in July! She obviously needed them so she had to go out and buy some other shoes. I contacted SOLS through the Shop app and asked what was going on and they never answered me so I requested a refund and repo the charge on my cc They finally contacted me, but refused to refund me even though they had never started on my order and it was their error. Bad business. Very unprofessional. They don't care about customer satisfaction or customer service at all. I have NEVER encountered such bad ownera.

Worst customer service ever. I sent back original sandals to get a half size smaller. It has been…read morealmost 6 weeks, and I still have not received replacement. I have messaged the company via email, website form, Instagram, facebook....probably 50 times. Not a single reply. Not sure if this is a scam or what....but don't buy from this company.

phenomena customer service. they know just about anything you could wonder about shoes here, and a…read morereally good selection. I usually buy shoes online but you get so much more information and advice by going in person. a great local shop to support to make sure you're getting shoes worth your time and money! I'll be back!

Incredibly selection, very cute and unique stuff. Your biggest trouble here will be choosing a…read morefavorite to take home. Customer service was very helpful. Payton helped me find the shoe size I needed. Overall a very good store and you will definitely find something for you.

Amazing experience at Cooperative! The sales associates were so helpful and friendly -- genuinely…read morewent out of their way to help me find what I needed without being pushy about it. Great selection, great vibe, and top-notch customer service. Will definitely be back. Highly recommend if you're looking for a shop that actually treats you well!

From the owner: Cooperative is a luxury boutique that offers a wide selection of sneakers and streetwear. We buy,…read moresell, and trade and strive to offer excellent customer service.

I love new balance running shoes. They are my go to casual "Tennis Shoes" or "Trainers" as the…read moreBrits say. I had no intention of stopping in today, but thought what the heck I'll just look around and see what they have at the outlet store. Maybe they have something for my trip that is coming up. They were having a sale so Yes! of course I bought some new trail shoes. I only wear hiking boots when I hike, but thought I would give their shoes a try, especially since it's been so hot, my feet sweat in my boots. Salesman was very helpful guiding me to the pair of trail runners I bought. He was very knowledgeable about the different "type" of shoes. I had on my own New Balance shoes, and he explained the construction behind them. Oh so that's why I like them, and they are so comfortable on my feet! He said never to put your shoes in the washer, and to use a cleaning solutions instead. They had some there so I bought some. Note: he never pressured me into buying the cleaner, he said any cleaner would do. Now the test is... can the shoes at the outlet vs the shoes at a regular store pass my new balance comfort test. We shall see.

I'm a person who doesn't like to be approached when it comes to shopping. It was no difference when…read moreI came to this store. I wanted to get in and out quick, especially at the outlet store. However, the impression the staff left me had changed my views on salesman and how my shopping experience can be different. I had a 5-star experience with Brett and I'm so glad he approached me. Brett genuinely asked me a few questions to understand what I was looking for in shoes. I had a general idea of what shoes I wanted and I preferred to try them on on my own. I even told him that I wasn't sure if New Balance was the right place. I was not only wrong, but Brett understood exactly what to suggest based on my answers. My foot size was remeasured as part of the fitting process. To my surprise, I was also wrong about my shoe size and it was confirmed by trying on 4 different pairs of shoes. (Professional fit: shoe fitting in the morning is the most accurate - this is important for people with diabetes to find the right fit). With Brett's help, I made educated decisions, which is what I look for when I help others, too. Brett was genuine, patient, gentle, professional, knowledgeable, caring, and not pushy at all. As an observant person and someone who has experience interviewing candidates in the past, I'm confident to say he is capable of helping all ages of customers. From looking up Hoka online to checking out New Balance at Outlets, here are my wins: - Tried out the 1080 v14 (I genuinely think everyone should have a pair of these) - Know what my updated shoe size is - Got the best deal with current discounts, clearance, and BOGO 50% off (staff can help you look up which pair of shoes are on clearance and order them for you if the color isn't in store) New Balance provides shoes with fresh foam comfort, wide toe box, and arch support - everything I look for in a pair of shoes from everyday wear to running (plus the discount benefit at outlet). I ended up not getting in and out quick at all, but my visit was wonderful because I let Brett help me. I was impressed by the service provided here.