I walked in wearing dusty pants and boots since I spend my work hours walking a construction site…read more I was greeted almost immediately by an employee and after I mentioned I was looking for gym shoes, he showed me his favorite and I fell in love! While trying on my size William (the manager) offered to clean the dust off my boots, re-moisturize the leather and spray it with a weather resistant spray. Immaculate service by these two. They also mentioned a promotion they're having by scratching off a ticket to get a random discount on a pair of shoes. I got 25% off up to 4 pairs of shoes, so I walked away with 2 purchases and a discount of over $50. Great price for what I got! highly recommend these guys! This review was also completely unprompted. It's rare to receive service so great you feel obligated to share, and that's why I'm here

This store has so many good shoes and so many good brands! I have shopped here for a few years now…read more I came in last night and was reminded how great the service is and how large of a selection and variety they have for your favorite brands! I will definitely be coming here more often.

A lot of variety. Several well known brands for supportive shoe needs. Excellent service & quality…read moreshoes!

I was diagnosed with plantar fasciitis in my left foot yesterday and the podiatrist recommended…read morethis store. I had a $10 off coupon, but Shannon also gave me a great deal on two pairs of slippers because I bought five pairs of shoes and two pairs of compression socks. They had a good variety of styles and several great brands. Expensive, but worth it to have comfortable shoes. I didn't feel pressured or rushed to buy because it was close to closing. I'll be back when I need more quality shoes.

phenomena customer service. they know just about anything you could wonder about shoes here, and a…read morereally good selection. I usually buy shoes online but you get so much more information and advice by going in person. a great local shop to support to make sure you're getting shoes worth your time and money! I'll be back!

Incredibly selection, very cute and unique stuff. Your biggest trouble here will be choosing a…read morefavorite to take home. Customer service was very helpful. Payton helped me find the shoe size I needed. Overall a very good store and you will definitely find something for you.

I love Dance Works! I was helped by very knowledgeable staff who made sure I got exactly what I…read moreneeded. I'll definitely shop here again. It's my go-to dance store in Provo.

I went to Dance Works this summer to get fitted for pointe shoes. The fitter was very patient and…read moreattentive; we tried on a ton of different shoes until we found the pair that worked the best. Great service, will definitely be coming back next time I need a new pair!

As a disclaimer, this store has a lot of used shoes. Some are great condition, some in fair…read morecondition and some who might have a few miles left. They also have new shoes for regular price as well. Please check the treads and soles when you are browsing. Now that that is out of the way, the selection is very well stocked. There are a lot of different colors so if you are looking for something specific you might have to compromise. The store is split into half with men's and women shoes grouped together. Literally half of the store. For each. If you do need a brand new pair of shoes at retail price they can go grab those for you in the back. Prices are marked on the box by a colored sticker. The price list is standing on top of the aisles so you'll know exactly what you'll pay for them. Prices seemed to reflect what condition they are in. When in doubt look at the sticker on the box. As for the staff I had nothing but a great interaction with the people working. One of the guys took time to answer all my questions and even had me try the different styles on while explaining the differences between each shoe. There were other customers and they had great interaction with them as well. The store was very well organized and very clean. Usually shoes stores look like a hurricane just passed through and there are boxes littered everywhere. Not here! $65 for an almost brand new pair of running shoes is a deal to be had. I'll be back for sure!

Great shoes for a great price. If you need running shoes especially trail running they are great…read more Wide toe box so my feet aren't cramped.

Saw an ad for their $10 shoe sale and really, who can pass that up?! Pleasantly surprised when I…read moregot there and found out it also included tops and skirts, accessories were only $5 (cute hats!), and dresses were only $25! As a busy working mama who doesn't buy clothes for herself hardly at all anymore, this was a fun treat. I love my new finds and feel pretty and stylish in them- score in my book!

I love new balance running shoes. They are my go to casual "Tennis Shoes" or "Trainers" as the…read moreBrits say. I had no intention of stopping in today, but thought what the heck I'll just look around and see what they have at the outlet store. Maybe they have something for my trip that is coming up. They were having a sale so Yes! of course I bought some new trail shoes. I only wear hiking boots when I hike, but thought I would give their shoes a try, especially since it's been so hot, my feet sweat in my boots. Salesman was very helpful guiding me to the pair of trail runners I bought. He was very knowledgeable about the different "type" of shoes. I had on my own New Balance shoes, and he explained the construction behind them. Oh so that's why I like them, and they are so comfortable on my feet! He said never to put your shoes in the washer, and to use a cleaning solutions instead. They had some there so I bought some. Note: he never pressured me into buying the cleaner, he said any cleaner would do. Now the test is... can the shoes at the outlet vs the shoes at a regular store pass my new balance comfort test. We shall see.

I'm a person who doesn't like to be approached when it comes to shopping. It was no difference when…read moreI came to this store. I wanted to get in and out quick, especially at the outlet store. However, the impression the staff left me had changed my views on salesman and how my shopping experience can be different. I had a 5-star experience with Brett and I'm so glad he approached me. Brett genuinely asked me a few questions to understand what I was looking for in shoes. I had a general idea of what shoes I wanted and I preferred to try them on on my own. I even told him that I wasn't sure if New Balance was the right place. I was not only wrong, but Brett understood exactly what to suggest based on my answers. My foot size was remeasured as part of the fitting process. To my surprise, I was also wrong about my shoe size and it was confirmed by trying on 4 different pairs of shoes. (Professional fit: shoe fitting in the morning is the most accurate - this is important for people with diabetes to find the right fit). With Brett's help, I made educated decisions, which is what I look for when I help others, too. Brett was genuine, patient, gentle, professional, knowledgeable, caring, and not pushy at all. As an observant person and someone who has experience interviewing candidates in the past, I'm confident to say he is capable of helping all ages of customers. From looking up Hoka online to checking out New Balance at Outlets, here are my wins: - Tried out the 1080 v14 (I genuinely think everyone should have a pair of these) - Know what my updated shoe size is - Got the best deal with current discounts, clearance, and BOGO 50% off (staff can help you look up which pair of shoes are on clearance and order them for you if the color isn't in store) New Balance provides shoes with fresh foam comfort, wide toe box, and arch support - everything I look for in a pair of shoes from everyday wear to running (plus the discount benefit at outlet). I ended up not getting in and out quick at all, but my visit was wonderful because I let Brett help me. I was impressed by the service provided here.

Very very friiendlh staff once I walked in, even offered to help a few times, despite me not…read morepurchasing anything at the end. Plenty parking. A very nice mall, area and store. I will definitely visit this store again next time I am at Utah. Just for the friendly staff. Selection was plentiful, lots of colors and styles. Also loved the brightness and organized stored. Value was good: 20% off original price throughout the store.

Good store. I agree with others, product selection is a little underwhelming. But the employees are…read morealways nice and friendly. I mainly use the store for online returns and then buy again with my Veterans discount. Nike online makes it more difficult than it needs to be for that. I've never been hassled over it and they're always very willing to help me out. It's my go to store.