Do not purchase anything online from Alice Lane. If you have to make a return they charge a 20%…read morerestocking fee and charge you a $15.00 shipping fee! It is a borderline criminal activity and they are going to keep about half of your money. I order from many online stores and have never found any to be so greedy. Order at your own risk!

I placed an order with this company on April 13,2025 based on their advertised 6-8 week delivery…read moretimeframe. That timeline was not met, and the overall experience has been extremely disappointing. I reached out on May 7, 2025, and was assured the order was in transit. That turned out to be untrue. On June 2, after following up again, I was told the item was just being shipped to the receiving warehouse but they were "still within their 6-8 week timeframe". Then on June 6, I was informed there were issues with the delivery company and that the order was essentially lost, but no further updates were ever provided--despite promises that they would be. After contacting the delivery company directly, they confirmed they never received the item as of June 10, 2025, and that the claims about delays on their end were inaccurate. At no point was I offered the option to cancel, nor was I asked if I still wanted the item after the significant delay. There was no apology, no explanation, and no offer of a discount or resolution. Deliveright did not receive the order until after the 10 week mark. I eventually filed a chargeback and submitted full documentation to my credit card company, including all emails, chats, and call records. I also cited the Federal Trade Commission's guidelines, which state that sellers must either ship within the promised timeframe or get the buyer's consent to delay--neither of which happened. Looking at other reviews, it's clear I'm not alone. I hope this feedback helps improve the company's customer service practices and serves as a warning to others considering placing an order.

Bad quality furniture pretending to be luxury at high prices. We got a table from here that came…read moredamaged and when I reached out to their customer service, Joni offered a 10% discount in words, but never followed through on the payment. Also, the table claimed to be made of solid wood, but since it had drill holes in the bottom that they decided to put in there to package the table for who knows what reason, we were able to see it was partical board. So that puts into question their claims on all the tables they have that are "solid wood" and makes me not trust them for future purchases. IKEA is cheaper and probably similar, if not better quality. And they don't lie about what their furniture is made out of

Absolute trash. This is the Temu of furniture stores or I highly suspect most of their furniture…read morecomes from Temu. I lost count of the number of damaged display pieces out on the floor. Scratches, dings, peeling veneer. Piece after piece was so poorly built. Joins and seams that didn't line up, lightweight, particle board--just junk...and all at ridiculous prices for the terrible quality. The ONLY redeeming checkmark was a solitary friendly and helpful sales guy that tried to point us in the right direction for the bed frames and sofas we were looking for. Worse than IKEA quality at double the IKEA pricing. Hard pass.

I've purchased so many beautiful pieces from Elevated Interiors for our Park City home over the…read moreyears. Without fail, everyone who works there is kind, professional and attentive. The product quality is exceptional and the designers, especially my contact, Bronson, are talented and helpful. Every time I enter the beautiful showroom, I find friendly faces and something I love. My house is a testament to their decorative strengths. Thank you, Elevated Interiors. I'll be back, again!

Thank you for my beautiful purchase. Love my pillows and rugs…read more Bronson was so very helpful. Knowledgeable about what he was selling. I would recommend Elevated Interiors to everyone.

We went to the address and there is an empty store space. No sign on the door saying "We've…read moremoved". No answer to their phone. Save your fuel and don't go to this consignment store!

If you haven't had a chance to stop by Details Comforts for the Home you are missing out! It is…read moreone of my absolute FAVORITES. It is nestled in the heart of Sugarhouse. I love giving back to the community and support local Utah businesses. Whether you are stopping by to pick out a hostess gift, birthday gift, designing a new family room or finding the very best customized bedding for yourself, you'll find a great variety at Details. I love that they have high end designs mixed with vintage finds! Combining the past and present is a true art form. It's all in the details. There are in-store designers at all times so if you're feeling overwhelmed trying to figure the exact look you are going for, they are there to help. They are the experts turning your vision into a glorious reality. After having purchased several pieces from Details and getting help from their very best team of designers, Lisa, Summer and Becky I may never want to leave my HOME again. They are truly knowledgable at everything they design. With fabulous brands such as Redford House, Matteo, John Robshaw, Aidan Gray, Pine Cone Hill, Sugarboo and Bella Notte Linens you can turn your house into the home you've always dreamed of. A retreat. A sanctuary. Run, don't walk to this charming showroom and "TREAT YOURSELF". You deserve only the very best and Details has it. It's a store where everybody knows your name. It was Winston Churchill who quoted "We shape our homes and then our homes shape us"! Details Comforts of the Home will not disappoint! -joni earl-

The Black Goose Design is stunning! I always want everything in this store. The design team is so…read moretalented and kind. I love the elevated and timeless style at The Black Goose and really appreciate the high-quality pieces. I have only used the team for small project help, but I know they do full-service residential and commercial design work. I couldn't recommend them more.

This place is amazing! I love the layout of the Store and could spend hours browsing it. This is…read moregreat quality stuff and reasonable prices. They've got it all, big and small! I dig this over-sized mirror I got for my small living room space, and they've got fun, smaller items, like candles, matches and accessories, that make great gifts.

Purchased washer dryer, induction stove, dishwasher and freezer. Flynn Bowm was so…read morehelpful.......Thank you!

I will never ever buy anything from this organization. They are dishonest and unethical…read more Purchased a Samsung fridge some years ago. On sale. New. This year the Ice maker quit working. We had an appliance repair person come and learned that the parts on the water line that are not working are all after market. This fridge was refurbished. This violates FTC regulations on deceptive advertising practices.

Our coffee table was on its last legs at our vacation condo up in Utah, so we decided to check out…read moreseveral furniture stores. After searching several with no luck (and prices that were upwards of $1,200 for a coffee table!), we decided to pop into Furniture Row.    I was so impressed with the quality and prices of the furniture here! We found a really nice coffee table made of real wood (and super heavy construction) for $250! Granted, we took the floor model to save money, but it was a great deal for a beautiful piece of furniture.    Furniture Row isn't fancy, and it sells discount furniture that looks nice, is good quality, but won't break the bank. The store is organized like a typical furniture showroom, with different "rooms" displaying all the sofas, chairs, beds, and the like.    The furniture items were all clearly labeled and the price tags were easy to read. It was simple to see the price on everything in the store, which I appreciated.    I didn't like that we were completely ignored while browsing here. While I don't like to be bothered, it was next to impossible to find a salesperson to help us when we were ready to make our purchase. We had to go up to the main desk and wait. And wait. Aaaaand wait. Finally we found a guy to help us, but he wasn't all that helpful. I mean, all we wanted to do was swipe our credit card and load the table into the back of our car!    After we finally made our purchase, it was easy and fast. We got our table and were on our way.    Despite the service hiccups, I highly recommend Furniture Row. I've been nothing but happy with my table, and the price was more than right!

I would give a negative rating if that were an option…read more I purchased this desk from Furniture Row, and within just a few months of very light use, the finish began chipping badly. I contacted the store, and after several calls and months of follow-up, they finally sent out a consultant to inspect it. The consultant confirmed what I suspected--that the desk is made from low-quality soft wood and that the finish was poorly applied. While he said he could repair the dents and chips, he also made it clear this would continue to be an issue for the life of the desk. After waiting weeks for an update, I reached out again expecting a replacement under warranty for what is clearly a defective product. Instead, I was told they would only repair the defects and would not replace the desk. I called to explain that this was not ethical, but they simply repeated that they would come out and fix the defect--while refusing to replace the desk, even though it is clearly defective. The desk is used maybe two days a month with a soft, armless chair--there's no reasonable way this level of damage is normal. After spending over $25,000 at Furniture Row over the past 10 years, I'm extremely disappointed. This experience feels dismissive and unethical, and it has cost them my business permanently.

I have used this shop to tighten up saggy cushions and had individual pieces made by them. I'm…read morealways shocked how much cheaper the are for quality that is top knotch. This last week my daughter was watching dog/home sitting... and the dog tore up several of the cushions in the home. She was so distraught. I took them to sofa biz and they saved the cushions...and were so fair about the price. They are really good people there!

Super nice people, good selection. Not as much as the larger stores but enough to be worth checking…read moreout.