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    Living Spaces

    1.9 (47 reviews)
    Open 10:00 am - 9:00 pm
    Updated 1 month ago

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    Chris G.

    Rude (Noah) Customer Service - A Sloppy Ordering Error/Now I Own Something I Had No Intention On Buying. Completely Disgusted! Warning: Avoid Living Spaces if you value honesty and accountability! In November 2024, we visited Living Spaces in Draper, Utah, and purchased a large sectional sofa from the Dustin line. We also wanted the matching ottoman that was displayed with the sectional on their showroom floor. The salesperson informed us that the ottoman was from the Dustin line but it was out of stock but assured us it would be available soon. She advised us to email their customer service every Tuesday (their restocking day) to check availability. She provided the stock number, product line, and fabric name for reference and instructed us to use this information for the order. To our surprise, the ottoman became available the very next Tuesday. I provided the stock number, product line, and fabric name, and customer service sent me a tear sheet to confirm the order. The details their salesperson provided us matched, so I approved it. Seven weeks later, the ottoman arrived, and that's when things went downhill. What we received was not the large ottoman we saw on the showroom floor. Instead, it was a much smaller chair ottoman. I called customer service and discovered that, while the product number and line matched the order, the ottoman we saw in the showroom was a completely different piece. Customer service directed me to Noah, the operational manager. When I explained the situation, I encountered the worst customer service experience I've ever had. Noah claimed there was no way to prove what we saw on the showroom floor because displays change frequently. He even implied that I was lying about the situation. He insisted that I approved the purchase--even though I had been given the wrong product number--and said I received exactly what I ordered. When I requested to speak with someone higher up or to get a corporate contact number, Noah flatly stated that he was the highest point of contact and suggested I try their general guest services line. When I attempted to explain the situation again--politely, I might add--he stopped responding entirely and remained silent on the phone. I feel like I've hit a dead end and have likely lost over $500 on an absurdly small ottoman for the sectional we purchased. I'll continue trying to find a corporate contact, but in the meantime, I strongly advise against shopping at Living Spaces. Their lack of customer service and disregard for retaining customers is astonishing! - The Husband with a Tiny Ottoman he never ordered. 118" sectional 24" $500 ottoman (not the one on the show floor I pointed out and ordered)

    Cute shopping carts to entertain the babies
    Hannah H.

    So I can't really review the products they sell or their service since I didn't end up purchasing anything from them yet however their business model is amazing. They have entertainment for your children and a huge selection on what seems to be high quality products. They also have clean bathroom facilities and a cafe. These guys thought of everything.

    Broken leg, and this photo I had to try and prop the couch up to get under it and take this picture.
    Danielle A.

    If I could give negative stars I would. WARNING DO NOT BUY FROM THEM!!!! I spent a ton of money on a custom order couch, waited over a month for it to be delivered. When it finally came the delivery people scratched my floor extremely bad, the couch was broken and I STILL CANNOT use it. I've been trying to reach anyone to help me and have had the WORST possible customer experience of my life. I was hung up on, promises calls back, never receive any calls. It is so beyond frustrating at this point I feel like the situation is never going to get rectified. I honestly don't know what else to do. Now I'm out over 2grand. DO NOT BUY FROM THEM. Side note: this automated BS response from living spaces below does absolutely nothing. They literally take your money and dip out. Criminal if you ask me.

    Alina S.

    Definitely impressed with this furniture store. It's a nice change from visiting IKEA, RC Wiley or Ashley. I love the aesthetic of many of the designs, they don't feel dated like other furniture stores I've been to. The play area is huge and was great for us because we could leave our kids there and focus on going in and picking out furniture versus just browsing and leaving. We ended up ordering a bed frame and some new couches. Unfortunately the furniture won't be in for a few weeks but that's expected now. Recommend checking out Living Spaces if shopping for furniture. Will be back.

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    4 months ago

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    7 days ago

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    7 months ago

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    23 days ago

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    10 months ago

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    6 months ago

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    8 months ago

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    1 year ago

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    9 months ago

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    3 years ago

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    9 months ago

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    8 months ago

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    3 years ago

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    2 years ago

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    3 years ago

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    1 year ago

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    8 months ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Customer service is terrible. Return policy is terrible and frustrating. Furniture is sub par

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    2 years ago

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    2 years ago

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    Page 1 of 2

    Ask the Community - Living Spaces

    Review Highlights - Living Spaces

    They have entertainment for your children and a huge selection on what seems to be high quality products.

    Mentioned in 2 reviews

    Read more highlights

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    Details Comforts for the Home

    3.8(5 reviews)
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    We went to the address and there is an empty store space. No sign on the door saying "We've…read moremoved". No answer to their phone. Save your fuel and don't go to this consignment store!

    If you haven't had a chance to stop by Details Comforts for the Home you are missing out! It is…read moreone of my absolute FAVORITES. It is nestled in the heart of Sugarhouse. I love giving back to the community and support local Utah businesses. Whether you are stopping by to pick out a hostess gift, birthday gift, designing a new family room or finding the very best customized bedding for yourself, you'll find a great variety at Details. I love that they have high end designs mixed with vintage finds! Combining the past and present is a true art form. It's all in the details. There are in-store designers at all times so if you're feeling overwhelmed trying to figure the exact look you are going for, they are there to help. They are the experts turning your vision into a glorious reality. After having purchased several pieces from Details and getting help from their very best team of designers, Lisa, Summer and Becky I may never want to leave my HOME again. They are truly knowledgable at everything they design. With fabulous brands such as Redford House, Matteo, John Robshaw, Aidan Gray, Pine Cone Hill, Sugarboo and Bella Notte Linens you can turn your house into the home you've always dreamed of. A retreat. A sanctuary. Run, don't walk to this charming showroom and "TREAT YOURSELF". You deserve only the very best and Details has it. It's a store where everybody knows your name. It was Winston Churchill who quoted "We shape our homes and then our homes shape us"! Details Comforts of the Home will not disappoint! -joni earl-

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    RC Willey - Damaged leg.

    RC Willey

    2.7(233 reviews)
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    Great place to shop! My salesperson Bob was awesome!…read moreThe delivery people did a great job. Very professional!

    Update @ bottom of review…read more Do not purchase anything from this company. We bought a fridge over a week ago that was supposed to be delivered today, I called to see where the delivery man was at and the lady said that you are not on the delivery schedule. We do not even have that fridge in stock. We are going to have to get it shipped and then delivered to you at a later date. We bought our daughter a bed that was supposed to be delivered last Friday, it was never delivered. We called today to see what was happening and they said we don't have that bed in stock, it will not be delivered until the middle of January over a month after purchased. Craziest part about this all is that we purchased these items in store, not even online. So they know they don't have it in stock, but they still let you purchase it, and give you a fake estimated delivery date so that you purchase it and they have you on the hook . The other crazy part is they don't call and tell you they're not going to deliver it. they just don't show up. Don't give you a new estimated date, and just leave you sitting there wondering when you're going to receive your product. Update*** A manager from RC Willey reached out quickly after the review was posted and resolved my issue. Seems that the employees were new and made some mistakes. Nobody is perfect!

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    Furniture Row

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    2.5(111 reviews)
    0.2 mi
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    Our coffee table was on its last legs at our vacation condo up in Utah, so we decided to check out…read moreseveral furniture stores. After searching several with no luck (and prices that were upwards of $1,200 for a coffee table!), we decided to pop into Furniture Row.    I was so impressed with the quality and prices of the furniture here! We found a really nice coffee table made of real wood (and super heavy construction) for $250! Granted, we took the floor model to save money, but it was a great deal for a beautiful piece of furniture.    Furniture Row isn't fancy, and it sells discount furniture that looks nice, is good quality, but won't break the bank. The store is organized like a typical furniture showroom, with different "rooms" displaying all the sofas, chairs, beds, and the like.    The furniture items were all clearly labeled and the price tags were easy to read. It was simple to see the price on everything in the store, which I appreciated.    I didn't like that we were completely ignored while browsing here. While I don't like to be bothered, it was next to impossible to find a salesperson to help us when we were ready to make our purchase. We had to go up to the main desk and wait. And wait. Aaaaand wait. Finally we found a guy to help us, but he wasn't all that helpful. I mean, all we wanted to do was swipe our credit card and load the table into the back of our car!    After we finally made our purchase, it was easy and fast. We got our table and were on our way.    Despite the service hiccups, I highly recommend Furniture Row. I've been nothing but happy with my table, and the price was more than right!

    I would give a negative rating if that were an option…read more I purchased this desk from Furniture Row, and within just a few months of very light use, the finish began chipping badly. I contacted the store, and after several calls and months of follow-up, they finally sent out a consultant to inspect it. The consultant confirmed what I suspected--that the desk is made from low-quality soft wood and that the finish was poorly applied. While he said he could repair the dents and chips, he also made it clear this would continue to be an issue for the life of the desk. After waiting weeks for an update, I reached out again expecting a replacement under warranty for what is clearly a defective product. Instead, I was told they would only repair the defects and would not replace the desk. I called to explain that this was not ethical, but they simply repeated that they would come out and fix the defect--while refusing to replace the desk, even though it is clearly defective. The desk is used maybe two days a month with a soft, armless chair--there's no reasonable way this level of damage is normal. After spending over $25,000 at Furniture Row over the past 10 years, I'm extremely disappointed. This experience feels dismissive and unethical, and it has cost them my business permanently.

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    Living Spaces - furniture - Updated May 2026

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