1. STEP Moving & Storage

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Irvine, CA

STEP Moving & Storage

4.9 (397 reviews)
Open • 12:00 am - 12:00 AM (Next day)
Updated 1 month ago

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Response time

10 minutes

Response rate

100%

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Services - STEP Moving & Storage

In-state moving

Out-of-state moving

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Recommended Reviews - STEP Moving & Storage

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Reviews With Photos

Excellent Moving company

The team (Eric and Dimash) was on time and took very good care of packing and loading. Zane was very responsive via email and phone with the quote. True value for the money and they did an excellent job. Highly recommend this company.

Monica L.

Easy to schedule, fast and reliable service! Everything went smoothly, they were very polite.

Balaji A.

I worked with Zane from the beginning and he was excellent to work with. Very honest and genuine in work. I have never seen a mover who has been upfront in all the cost with no hidden fees like Step moving. Very thankful that we chose this moving company. They were professional in loading everything from our home in California and moved it safely across the country to Texas. Nothing was broken and all arrived in great condition. I highly recommend them for local and cross country moves. Thank you

Great experience with Step Moving & Storage! Chino, Mark, and Dida were professional, friendly, and worked very efficiently. They handled all of our furniture and belongings carefully, wrapped everything properly, and organized the truck really well. The entire move took only 3 hours, which was faster than I expected. The crew worked hard the whole time and made the process smooth and stress-free. Highly recommend Step Moving & Storage, especially Chino, Mark, and Dida. I would definitely use them again!

Jesus D.

They were so great! They showed up on time, worked very hard, and helped us with un-mounting our TV's and re-mounting the TV's at our new home. They also handled our stuff super well. I highly recommend them for any moving needs.

Moving truck
Chuck E.

Step Moving arrived on time and didn't slack off like other movers. They did a great job moving all my furniture. I would definitely use them again.

The smudge that wasn't there before.
Audrey G.

I hired them for a one bedroom move. They were pretty quick, which was nice and the only reason they have even 2 stars. When they arrived to the new location, they wouldn't unload until I paid, even though the job wasn't done yet. They said they were charging for 3 hours, which was the minimum. They were unloading and there were 2 of their wardrobe boxes left unpacked. They said they were thinking about leaving the boxes, with no charge, or if I wanted they could unpack them. I asked to have them unpacked. They went back outside, I thought to continue unloading, but no, they left without saying a word and without unpacking the two boxes. After they left, I was unpacking and moving boxes out of the way, and saw my couch. Before they brought it over it was clean, it arrived dirty and had dirty hand prints and a large smudge of something. I contacted the company on yelp and sent pictures. They said they would talk to the team and get back to me. I messaged again after a week or two to follow up and no response. Very disappointed, can't recommend.

Team

Step was great! I've moved 3 times in the last 3 years and these guys were great. They were efficient, careful and had zero complaints even though it was 100 degrees outside and a very long day. I'd definitely use them again! Thank you guys!

Large furniture pieces
Denise B.

I requested an in state move an they were great! Space Y Moving was able to get everything loaded an delivered to the storage within 5 hours for a very reasonable price. Thanks so much for your hard work!

Hoisting services
Babak G.

Allan and Johnny were amazing!!! We had a last minute urgent need to hoist a furniture up to the third floor, from the moment I contacted them, to the straight forward flat fee quote to how quickly they came out and how carefully and perfectly and fast they finished the job. 1000% recommended!

Movers that helped me

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3 years ago

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Photo of Zane M.

Zane M.

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1 year ago

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Zane M.

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Photo of Erik J.
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2 years ago

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Zane M.

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2 years ago

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Zane M.

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3 years ago

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Zane M.

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3 years ago

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Zane M.

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1 year ago

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Zane M.

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2 years ago

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Zane M.

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1 year ago

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Zane M.

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3 years ago

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Zane M.

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3 years ago

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Zane M.

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3 years ago

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Zane M.

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2 years ago

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Zane M.

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1 year ago

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Zane M.

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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3 years ago

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Zane M.

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2 years ago

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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2 years ago

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1 year ago

Great company ! Highly suggest contracting them to help you move. Very efficient and kind. Would deft get them again on my next move

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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1 year ago

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Zane M.

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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3 years ago

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Zane M.

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1 year ago

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2 years ago

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Zane M.

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2 years ago

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Zane M.

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3 years ago

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Zane M.

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3 years ago

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Zane M.

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1 year ago

I had a really good experience with Eric and Han. They were very efficient and quick, hard-working and kind people.

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Zane M.

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2 years ago

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Zane M.

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1 year ago

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Zane M.

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3 years ago

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Zane M.

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Page 3 of 10

Ask the Community - STEP Moving & Storage

Hello, we have a large space that we would need help moving, what is the size of the truck?

Hi Jose, thank you for reaching out. Our truck is 26 ft big box truck. If you have any other questions let me know please.… 

View All 2 Questions

Review Highlights - STEP Moving & Storage

“Alan and his team did such an excellent job my husband and I are so incredibly grateful for everything they did.”

Mentioned in 60 reviews

Read more highlights

Family Affair Moving - Henry covid 19 ready and working hard

Family Affair Moving

(969 reviews)

Ryan and team were amazing! Day of service was better than we could have imagined - the guys were…read morevery nice, respectful of the new home and SO fast. They moved us out of a 1bd/1bath with stairs on both properties efficiently, without issue and under 5 hours. Worth every penny (which we think was affordable)! A huge part of movers efficiency correlates to how well you pack, organize and label so we appreciated the compliment they gave us. We will highly recommend to friends and family! Thank you guys!

I found Family Affair Moving through my research on CHATGPT. From the moment I called and spoke to…read moreDarlene, I knew it was the right company for our move, but I wanted to check out a few other companies. I engaged Family Affair Moving. Their pricing and process was straightforward. Our move date was September 13. The communication with Darlene and Rosie leading up to our move was great. I was told I would have a 4 person crew, but I ended up with a 5 person crew with no extra charge. The day of the move, Vince called 30 minutes ahead of the team's arrival and adjusted his arrival time by 15 minutes to accommodate my schedule. Vince and his crew (Emerson, Chance, Mario and D) were excellent. They were professional, on time, courteous and took great care with our furniture and belongings. I really appreciated the special care they gave in helping with small things that could have been big things had they not stepped in to help. Excellent team. Excellent crew! Excellent experience!

Busy Bee Movers

Busy Bee Movers

(647 reviews)

I called around to several moving companies before deciding to go with Busy Bee Movers, and Nick's…read moreexcellent communication and follow-up were a big reason I chose them. From beginning to end, Nick was incredibly helpful and made sure everything went as smoothly as possible. We had a couple of hiccups along the way, but Nick immediately stepped in, took ownership, and made sure everything was corrected and handled properly. The other Manager Mike on the other hand was not so helpful and more argumentative than he was helpful BUT Nick made sure to make things right. Nick truly went above and beyond throughout the entire process, and I really appreciated his professionalism, responsiveness, and commitment to making sure I was taken care of. Moving can be stressful, but having someone like Nick there from start to finish made a huge difference. I would definitely recommend Busy Bee Movers!

DO NOT use these movers for a long distance move. They hire movers off of Craigslist, allow them…read moreaccess to your items and home, pay them under the table, and operate under the guise that their movers work for them. I moved from SoCal to NorCal, with next day delivery. The day of the loading was fine, with 3 guys sent for loading and all appeared to be with the company. The next day at drop off, only one of the guys was the same from the day before. The other 2 movers arrived 30+ minutes later and we were then told by one of them that he was hired off of Craigslist and being paid under the table. One of the 2 Craigslist movers left 1 hour into the move. The 2nd guy was hired off of Craigslist for only 3 hours, so he stopped working at the 3 hour mark while all of our boxes were still in the truck waiting for unloading. What really made the experience even worse was that their unvetted, Craigslist mover started demanding payment from Busy Bee over the phone, and Busy Bee refused to pay him. The mover then started cursing and yelling over the phone, threatening to slash the truck's tires and break the windshields. He even grabbed a hammer to go over to the windshield. This created quite a commotion on our new street and we feared for our items that were still in the truck. Busy Bee didn't have enough money to pay him, so they had to ask US for cash to pay the guy. There was only one mover left for the rest of the move. My fiance had to help the guy move our items. If we had to do the move ourselves, we wouldn't have hired anyone! I talked to Mike over the phone who said the guys worked for them and they wouldn't be hiring them again, which was a clear lie considering the mover told us he had a full time job lined up for the day after. Mike kept saying they hired additional guys to make our experience better, which clearly did the opposite. It seemed like Mike was getting lost in his own lies, saying the movers worked for him and then saying he wouldn't hire them again. Only positive was that we were refunded for 2 items the movers broke. They gave us a small percentage off for the unloading day too, but not enough to make up for what they did. If you want a mover that will give random, unvetted individuals off of the internet access to your home and all your belongings, go ahead and hire them. Maybe they work for short distance moves, but they clearly take cost-cutting shortcuts with the long distance ones.

STEP Moving & Storage - movers - Updated October 2026

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