Shopping for my 1st Piano, I hit the jackpot with Drake at Piano Nation and a used 1995 Schimmel…read more114 Upright Piano they just happened to have on consignment which was both visually immaculate looking almost new, but also sounding fantastic at an affordable cost. Customer service from Drake was incredible before, during, and after the sale. I highly recommend asking for Drake at Piano Nation in Scottsdale.

The Piano Store in Scottsdale is the "creme de la creme" of piano stores. I have never seen such…read morebeautiful pianos from large grands to smaller uprights. All are polished and ready to fill your hearts and home with beautiful music. I recently had the opportunity to speak and work with Drake Brown whose knowledge of pianos is exceptional. He shared with me that they have the largest collection of Steinways in the US. Not only do they offer brand new pianos but also pre-owned. I was moving out of state and needed to put my piano on consignment which I did with The Piano Store. Unbelievable experience. Drake was extremely easy to work with in assisting me with this pain free process. I can't say enough about this piano showroom and Drake Brown. If you're in the market for a new or pre owned piano go directly to The Piano Store. I guarantee you there is no other store that has the selection and additional services in all of Arizona!! Please ask to speak to Drake Brown and enjoy the experience.

Reputable dealer, business. Howard Kessler was great! A wealth of enthusiastic information. He…read morereally made some tough decisions that much easier. We now know how to move forward with our next piano purchase with Riverton and Howard!

I simply can not say enough GREAT things about how wonderful my piano buying experience was with…read moreRiverton Piano Scottsdale, especially Sonja!! Throughout the entire process she was helpful, attentive and kind! I am fairly new to playing piano and she always answered all of my questions, helped me look at different options and was totally clear. I ultimately settled on the Roland GP-6, which was delivered today and it is BEAUTIFUL. With Riverton's help, support and customer service I know my love for piano WILL keep growing!!!!

Was searching around for Piano's in my area and found my My First Piano web site. There web site…read moregives a lot of information about the opportunity to be able to try a piano in your home within a given time frame to see if you like it. Once deciding on what piano to try out there flexible payment option is a huge plus. Micah was very engaging and personable about what services they offer and how it works. Scheduling was easy and the delivery guys were courteous and helpful. My family is very happy with this opportunity, I highly recommend My First Piano for your piano needs! David - San Tan Valley Homeowner

They don't communicate well. They don't ever answer the phone. Had to threat to leave a bad review…read moreto get a refund for billing after we returned a piano.

We were looking for a piano to start practicing with and learning at home and found the perfect…read morebuying experience with Jason at AZ Piano. It felt like a true one-on-one consultative experience in which Jason spent plenty of time demoing different options for us to hear while also providing informative feedback on differences between the models. Further, as a beginner player, Jason also recommended a few good resources to help aid in acceleration of the learning curve via books and local teachers. We ultimately opted for the Kawai KDP120 and are very happy with the purchase in terms of the level of service we received and the sound quality of the piano. AZ Piano prices were also better than any advertised sales online so electing to purchase from AZ Piano felt like a win-win experience. Jason loaded the boxed piano right into the truck for us and setup was a simple process once we got it home. I will be back in the future for any upgrades and would recommend AZ Piano for anyone interested in upgrading their current piano or purchasing their first.

I purchased a brand new Kawaii K500. The employees are very knowledgeable and helpful. I was able…read moreto spend time (over an hour) playing and comparing pianos in a stress free environment. They have financing options and Jason the owner makes the process smooth. If you're looking to bring home a brand new piano or previously owned piano...there's a great selection waiting for a new home to make memories! Thank you Jason and the AZ Piano Team!

One word - exquisite…read more I've been playing my whole life and I'm an actively gigging musician. I grew up with a baby grand in my home and planned to purchase my own instrument when I grew up. That day finally came a few years ago at Stilwell Pianos. Acoustic pianos are incredibly complex analog instruments that are sensitive to changes in temperature, moisture, and numerous other factors. Because of this, it's impossible to pick a piano just by brand and model if you're specific about the action (touch) and intonation (sound). For experienced players, you have to play it to know if it's the one. I went to several stores in town. Most were staffed with pushy sales guys trying to land a Steinway sale using every trick in the book to create urgency and assume the sale. This bullshit doesn't fly with me and ruins the journey. I first visited Stilwell at their old location. Michael introduced himself, inquired what I was looking for, and let me explore on my own. No tactics, no pressure selling, etc. It took probably 4 trips over 6ish months before he had the right inventory for what I wanted. The buying process was straightforward from there and they used Max Piano Moving (best guys in town) for transport. Whether you're a seasoned professional or looking for your child's first piano, can't recommend these guys enough.

As a classical pianist and an amateur piano technician I have to say that Stilwell pianos is one of…read morethe most honest Piano Stores I've ever worked with. Like any used piano, there are always things that are great about the piano and some things that need to be fixed or worked on. Amongst their fantastic selection of serious pianos I have found that they have been very straightforward with the quality of the instruments and what has been done to rebuild/restore on them and at the same time they are honest with you when there are things that need to be fixed or replaced on an instrument before you buy. It's not a common thing to see in this industry and I was very happy to see that kind of honesty. A close friend of mine was looking to purchase a grand piano with Stillwell and I helped her pick one iut, and in doing so I had a hard time picking one specific instrument out of the many great options they had available. Push forward to about six months and I decided to upgrade to a newer Steinway model B and I can honestly say with my knowledge of these instruments that I received a fantastic deal for an instrument that will satisfy my needs for many many years to come. Take your time in looking at any piano you buy and ask any questions you may have and they will answer them and make sure you make a well informed decision on your purchase.

As a teacher, I have worked with Josh and the crew at Next Gen Pianos for a few years now. I am…read morealways happy to recommend this store to my students because I know they will receive excellent service. Next Gen Pianos goes above and beyond to answer any questions a customer may have-before during and after the purchase. They are a knowledgeable, honest company that offers quality pianos at a reasonable price. If you are in the market for a piano, be sure to stop by-you won't be disappointed.

From the owner: Next Gen Pianos is a family owned, authorized Yamaha dealer offering the worlds most sophisticated…read moretechnology pianos along with the worlds best selling acoustic upright and grand pianos. We are a family run business going back 5 generations.

Phil is knowledgeable and helpful. Bought a baby grand and he's gone above and beyond to make sure…read moreeverything is perfect.

I purchased a grand piano from this company. The purported owner, Phil Costa, delivered the piano…read morein damaged condition, rendering it unplayable. To worsen matters, his delivery man knocked a hole in my living room wall with the piano. Phil Costa has consistently refused to repair the piano. He simply told me it had to be "broken in." After over 6 months the piano remained unplayable. I successfully sued Phil Costa and his company. My advice is NOT to purchase a piano from this man. Be smart. Go to a well-known piano dealer. I was scammed. Do not let it happen to you.

Performance above others. Kind, personable, focused staff & owner. Overheard owner talking to a…read morecouple as another potential buyers. Josh has a style that seems honest, far from pushy, very knowledgeable & was able to direct questions to concise answers. When the new staff brought him to me, he was really able to help focus on main aspects of decision making, an organized mind that tunes in on the customer because he's listening, experienced & probably intuitive. His style is respectful & calm, a sonata in his element. Also, the new young delightful employee has a great role model & mentor in Josh. The showroom is beautiful, with a great variety. The delivery crew was polite, efficient & communicated clearly & personably. Excellent experience all the way. Thrilled with decision, knowledgable & thoughtful experts & the piano.

I purchased our families first grand piano from Jeremy at The Grand Piano Store and I can't say…read moreenough about the amazing experience we had! When we started we didn't even know what we wanted and Jeremy did an amazing job helping us navigate this decision and ensuring we got what we wanted in a price range that worked for our budget. There are many piano stores between where I live in the Phoenix Valley and The Grand Piano Store but I am confident that the buying experience we had and the value we got couldn't be matched anywhere!

They took advantage of the situation and severely under paid for the grand piano while subsequently…read moreselling it at 8 times what they paid for it. I don't have an issue with them making money, but not at someone's expense because they have to move in short notice.

I would recommend steering clear of this store! Google told me they sold Yamaha pianos, and I…read morewalked in last week to inquire about one. I was told by an older tall man who greeted me that "they stopped carrying Yamaha pianos about a year ago because Steinway wanted them to drop other piano Brands." He asked me why I wanted a Yamaha and I said "because I like the way they sound." His flippant reply? "Oh, you like those production line pianos - eh?" What a pompous arrogant ass. I turned on my heels and said Good Day, Sir, and as I was exiting the store, he yelled after me "we have a used Yamaha grand piano for sale." That's a sale that he lost.

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The place is totally closed, shelves empty and it's boarded up. Although online shows open and no…read moremention of closing or moving