Knowledgeable and personable good selection. A couple good deed yields to be found also.read more

The employees are super friendly. I would give them five stars for that alone. Unfortunately their…read moreguitar selection is super limited, and many of them are off-brands I've never heard of. It is a super small shop, and has great reviews for their guitar set up services. If you have limited shop space I would focus on having a selection of good quality instruments though. It is the only music shop in Casa Grande however so there aren't any alternatives to go to.

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

Can't say enough good things about this place. For me, it's a drummer's paradise. I find something…read morenew each time I come here.

Never in my life have I experienced such an unbelievably careless display of character from an…read moreemployee at a retail store. I'm a professional guitar player around the Phoenix area- I constantly buy and sell high end guitars and have been to many of the nicest guitars shops in the world. I've toured the Country going to guitar shops. If I'm not allowed to pick up a guitar- Say even a cheap mid-line workhouse style guitar like a red Epiphone Firebird; Then it should be excplitly explained by staff upon greeting customers at he door. If your business model is to turn away customers that you don't think will buy a real guitar, then just politely ask. It's not that difficult, and as a professional customer I would clearly understand. I have never seen an establishment so good at making customers feel unwanted and uncomfortable- Ever. Not to mention I did walk in with a very healthy budget in mind, and was seriously considering a new guitar that I could use.

I live in Tucson and came up to drop off my son at the airport...Had been meaning to come for quite…read morea while NOT DISAPPOINTED!! This place is fantastic...the staff is amazing (Jeff helped me and what a great guy!) very pleasant and helpful and patient and not pushy and I have not seen a bigger room of amazing electrics and then in the Acoustic room my heart almost stopped...Wow!!! You guys really have it!! I'll be bringing my son when he comes back from his trips and plan to tell everyone I know in Tucson... Gibsons galore, Martins, friggin' super wow!! Thanks gents!!!!

Amazing staff, very helpful and informative. I placed an online order for a used guitar at this…read morelocation to be shipped from this store to the GC in my area, and unfortunately the online Guitar Center staff kept misleading me. After placing my online order, the website had an technical issue and failed to create my order at the physical store level. Not only that, but the order disappeared from my account so the only way for an update on the status was to call customer support. I placed the order on a Wednesday, for the next 2 days after placing the order, customer support told me that the order was looking good and not too worry. After waiting all weekend for some update, I still hadn't received an update on Monday. Luckily one customer support agent caught something weird in my order and noticed my order did not get put through to the store. Shane from this location called me and explained the situation, which surprised me since the customer support agent was supposed to call me back with an update. Within minutes I got an update regarding the label being created. Fast forward to Wednesday (1 week after placing the order) no update regarding the shipment. Shane helped verify that the guitar did indeed get picked up by UPS and was on its way. Later in the day I received a message that the guitar was in my area preparing for transfer. Never did I think that an online order would be so complicated, especially in 2026. I called customer support and spoke with a supervisor to express my frustration throughout my experience, and the supervisor repeatedly tried pinning the blame on the store instead of the faulty outdated website. The employees at this location were very respectful and understanding whenever I called, and helped me at every step of the way. Although I had the negative experience with the online side of Guitar Center, this store was a huge pleasure to work with and I really hope they are being compensated properly for their hard work.

Finally found two great guitar techs. Robbie and JP although young in age but skilled in getting…read moreyou the sound you need. Tru them at the Pavilions location.

Mary knows her stuff! And better yet, she knows how to transfer that knowledge to her students. I'm…read moreblown away every time I hear my daughter play. I'm so so proud.

My 13yo has been taking lessons from Ms Cota for 3years and his piano has improved dramatically! Ms…read moreCota pushes students to improve in the best possible way, adapting her style to get the most from each student. I cannot say enough positive things about her. she's amazing and i am so very thankful!

Best music school you could enroll your kid in! The staff and owners not only truly care to help…read moreyour child progress, but also have the most warming personalities that make you feel like you are family/friends. Highly recommend enrolling your child here, I promise you won't regret it!!

The staff is very friendly and professional, and truly cares about each student and their progress…read morein learning to play an instrument.

This is a wonderful organization! I found this place on a whim while looking for music classes to…read moretake my 3 year old to. PCM offers free classes and free summer camps for my daughter's age. The free class we attended allowed parents to participate and focused on jazz music (We-Bop) -- I actually learned a lot myself! The instructors are all very passionate about music and it shows. Absolutely check this place out if you want to start exposing your kiddos to music at an early age!

My kids enjoy learning piano. The teachers are patient and definitely handle each kid, each day…read morewith a different approach. Even though it's been only a few months they are happy to be able to play recognizable songs. Only negative is that makeup classes work around the current schedule so , sometimes it's hard to get those scheduled.

Simply fabulous. Why? Let me count the reasons: *They have a…read morepassion and love for what they do *The instruction is wonderful & positive *You get the moves & the history I must confess to you that I was born with the dreaded combination of two left feet & no rhythm. Because of this just the thought of having to 'dance' in public normally makes me flee in the opposite direction, or at the very least break into a sweat, lol! I am however an eternal optimist & decided to give an intro beginners class a chance. I'm glad I did :) I had SO much fun! The instructor, I think her name is Linda, was amazing. She was so knowledgeable, broke steps down so it didn't feel overwhelming, made all of us feel comfortable & really made it an experience to remember. Yes, I did still sweat, lol, but I want to do it again!

We went to El Encanto in Cave Creek thinking that we were going to see a classical guitarist. We…read morewere pleasantly surprised to see a dancer that night, too. Our children got to dance with Linda that night. Since both children enjoyed it, we were thrilled to hear she taught children's classes on Saturday mornings. When I called Linda to arrange for private classes, I was very surprised to hear how reasonable her prices are. Based on my experience with private ballroom dance lessons, I was expecting to pay twice as much as she quoted me. My daughter and I started taking classes together in September and we are enjoying learning something together. We are getting more than what we pay for. Linda is quite obviously not only a professional, but talented and passionate about her art. Her ability to teach both of us at the same time is exceptional, especially given the difference in our attention spans. Both my daughter and I leave every week feeling like we had a good time, and find that we are progressing as well.