Precision Guitar

Never in my life have I experienced such an unbelievably careless display of character from an…read moreemployee at a retail store. I'm a professional guitar player around the Phoenix area- I constantly buy and sell high end guitars and have been to many of the nicest guitars shops in the world. I've toured the Country going to guitar shops. If I'm not allowed to pick up a guitar- Say even a cheap mid-line workhouse style guitar like a red Epiphone Firebird; Then it should be excplitly explained by staff upon greeting customers at he door. If your business model is to turn away customers that you don't think will buy a real guitar, then just politely ask. It's not that difficult, and as a professional customer I would clearly understand. I have never seen an establishment so good at making customers feel unwanted and uncomfortable- Ever. Not to mention I did walk in with a very healthy budget in mind, and was seriously considering a new guitar that I could use.

I live in Tucson and came up to drop off my son at the airport...Had been meaning to come for quite…read morea while NOT DISAPPOINTED!! This place is fantastic...the staff is amazing (Jeff helped me and what a great guy!) very pleasant and helpful and patient and not pushy and I have not seen a bigger room of amazing electrics and then in the Acoustic room my heart almost stopped...Wow!!! You guys really have it!! I'll be bringing my son when he comes back from his trips and plan to tell everyone I know in Tucson... Gibsons galore, Martins, friggin' super wow!! Thanks gents!!!!

King Pigeon Thrift & Vintage

(13 reviews)

What a cool spot. The name alone makes me lol. Set prices, excellent and sustainable business…read moremodel. Can't think of anything more punk rock than that. Love all of the art around the store. Well organized. You're lucky to have it Phoenix!

WOW, this place was great. No weird "thrift store clothes" smell, delightful signage, a friendly…read moreand helpful guy at the counter and really great prices for curated vintage clothing. The clothes and tchotchkes are well-organized and fun to go through, and there is a lot to look at even though the store looks tiny from the front. Size range is good too - I'm L/XL and there were plenty of choices. Things were in great condition overall and less worn than chain thrift stores. My kid found a great blouse and a skirt, and I know we'll be back!

Central Music & Gifts

4.4

(31 reviews)

This is the friendliest music store I've ever been to. The older gentleman, Roy, is very easygoing…read moreand quick to offer help with a smile and advice, and knows where everything is in the store blindfolded, but will let you look on your own if you prefer too. The store is packed with any genre of sheet music and books (and TAB form) for every instrument you can imagine (banjo, dulcimer, mandolin, vocals, guitar, piano, brass instruments, woodwinds, etc all of them). They sell accessories such as guitar strings, tuners, straps, picks, music stands, and some acoustic guitars and banjos as well. Vinyl records and small musical gifts line the walls, it's so fun to explore and each time you visit you'll find something new, as there's so much selection. If there is something they don't have in stock, they will order it for you. The vibe is very relaxed and they are never pushy, you can look around for 30 min alone exploring if you want and just ask if you need anything. Love this place and can't recommend it enough, it's also a vintage store with history dating back to the 1950's so it has such cute charm and decor, it's an experience that online shopping can't give. I now purchase all my sheet music and guitar accessories from Central Music, support local!

My daughter started violin lessons with a new teacher and her $80 instrument from Amazon was not…read morecutting it. He sent us to Central Music to rent a smaller, better instrument. We had three choices and price points, and I selected the "student" one which was the least expensive, and wow, this instrument sounds so much better and is in great shape! We were in and out of the shop in 20 minutes. The salesperson helping us was knowledgeable and friendly and we were able to find the accessories we needed as well (shoulder rest sponge and rosin). She's been playing it for 3 months with no issues and it doesn't go out of tune quickly like her cheap one. Billing is automatic and easy, with no mistakes. Such a great experience - we'll definitely be back when it's time to upgrade to the next one!

Pale Horse Guitar Works

(17 reviews)

Riley did an outstanding job repairing the damaged finish on my 2024 Suhr Modern Custom. This is a…read morevery expensive guitar, and the repair wasn't an easy one, but Riley handled it. The finish looks great now, and I have complete peace of mind knowing the repair is built to last. On top of that, Riley also performed a setup as part of the service, which was equally impressive. My guitar plays better than ever! Riley is more than just your average luthier--highly skilled, efficient, and offering great value for the quality of work. I couldn't be happier and would highly recommend Riley to anyone needing guitar repairs or setups!

They provided excellent service and were able to rebuild my guitar to just like new! Great…read moreplace!

Joe's Vintage Guitars

4.0

(7 reviews)

I was very satisfied with the selling of my 1962 Gibson Electric guitar that I have owned since…read more1963. The transaction went through very smoothly, & I received the payment before we left the FedEx store in McChesney Park, Illinois where we mailed it from. Thank you Joe! It was a pleasure dealing with you! Mary, from Beloit, Wisconsin

Unresponsive. Tried many times but they cannot seem to be able to return a phone call, or text.read more

Guitar Center

3.3

(104 reviews)

I came in for a gift certificate for a friends birthday. There were a good amount of people inside…read moretesting all the products. My son loves the practice drum set they have there. Staff seems chill. We didn't spend too much time. The only small annoyance is I wanted to use my cash app card and they don't take that -- not sure why.

Our son wanted an amp for his guitar and we knew Guitar Center would have what we needed. We were…read morehelped pretty quickly when we walked in and found the one. The employee helping us was a manager, I do not remember his name but made our trip quick and painless. The store is setup nice and very clean and there are sections throughout to try before you buy. I'm sure we will be stopping in again soon when he needs something else!

The Phoenix Conservatory of Music

(6 reviews)

•$

This is a wonderful organization! I found this place on a whim while looking for music classes to…read moretake my 3 year old to. PCM offers free classes and free summer camps for my daughter's age. The free class we attended allowed parents to participate and focused on jazz music (We-Bop) -- I actually learned a lot myself! The instructors are all very passionate about music and it shows. Absolutely check this place out if you want to start exposing your kiddos to music at an early age!

My kids enjoy learning piano. The teachers are patient and definitely handle each kid, each day…read morewith a different approach. Even though it's been only a few months they are happy to be able to play recognizable songs. Only negative is that makeup classes work around the current schedule so , sometimes it's hard to get those scheduled.

Sun Valley Guitars

(4 reviews)

I worked with Brian over the phone for an Eastman guitar purchase and the installation of an LR…read moreBaggs pickup. Brian was very helpful throughout the ordering, installation, and configuring processes. The guitar (Eastman AC360BD) is the second-most beautiful acoustic guitar I've seen, and the setup done by the shop is fantastic. Altogether a wonderful experience in purchasing a drop-dead gorgeous guitar.

Brian did an awesome job adjusting the action on my lefty resonator guitar. I definitely recommend…read morehim if you need any work or adjustment on a guitar.

Allred Guitars & Guitar Repair

4.7

(3 reviews)

Mark Allred is an amazing luthier. He designs and builds guitars that have the right character and…read morefeel. But it's his repair work that has served me so well. Need some work on a stringed instrument? Take it to Allred Guitars!

I took 2 guitars to Allred Guitars and was nothing but pleased with the work that was done. My…read moreguitars came back in wonderful condition and I was charged much less than I thought it would be. The first guitar was a newer Blacktop Fender Jaguar that had some neck problems from being left in a hot garage. I gave it to Mark Allred and had him do a neck adjustment and full set-up. The guitar now plays better than when I bought it. The other guitar I brought was much more complicated. I had an old 70's something Tiesco guitar that had a myriad of problems. Not to mention, I had taken it apart to paint it and effectively broke and/or lost some things. I brought the shell of a guitar, plus a zip-lock bag full of parts to Mark. He couldn't promise that it would ever function again - that, I understood. He managed to fix the pickup, made some parts for it and put it all back together. The guitar sounds great and plays outstandingly well. I was ecstatic to get both guitars back in such great condition. I'd recommend Allred guitars to anyone who wants to get their stringed instrument back in working order.

Agave Music

4.7

(16 reviews)

Came in with my old flute from high school and had a COA done. Service was quick and I got my flute…read moreback the day they projected. I've been enjoying playing it again, so thank you to agave music for getting her all fixed up!

They fixed my flute. It had been years since I've played it and the customer service was excellent…read more My flute was ready before they said it would be and it's working well.

Guitar Gallery

4.6

(66 reviews)

I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

Milano Music Center

4.5

(159 reviews)

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

Can't say enough good things about this place. For me, it's a drummer's paradise. I find something…read morenew each time I come here.

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

D K.

0

1

0

7 years ago

Just received an email from Yelp notifying me that the owner responded to my review...5 years later. Unbelievable how he remembers so many details, 5 years later, though he mistakenly confused his disservice to me with that of another customer. Tellingly, let the time delay in responding to my 2014 review inform you (scroll down to Yelp's link for "other reviews that are not currently recommended"). read more

Steve M.

0

1

0

10 years ago

Great work at a fair price by a guy who really knows his stuff.

Precision Guitar - guitarstores - Updated August 2026

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Guitar Gallery

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I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The premier guitar shop in Arizona, hands down! Their guitar luthier, Randy is one of the best…read morethat I have come across. He takes the time to get it right! I just brought in two guitars that are very important to me. He set both of these guitars up within 3 days, and the results were beyond anything that I expected. Furthermore, I have a Les Paul that he set up probably 10 months ago, and it has held up like the day that I got it back from him. If you're looking for a group of professionals that know what they're doing, look no further!

Pale Horse Guitar Works

(17 reviews)

Riley did an outstanding job repairing the damaged finish on my 2024 Suhr Modern Custom. This is a…read morevery expensive guitar, and the repair wasn't an easy one, but Riley handled it. The finish looks great now, and I have complete peace of mind knowing the repair is built to last. On top of that, Riley also performed a setup as part of the service, which was equally impressive. My guitar plays better than ever! Riley is more than just your average luthier--highly skilled, efficient, and offering great value for the quality of work. I couldn't be happier and would highly recommend Riley to anyone needing guitar repairs or setups!

They provided excellent service and were able to rebuild my guitar to just like new! Great…read moreplace!

Guitar Pickers

3.3

(56 reviews)

Very nice family-owned vintage guitar shop, Owner is very nice to talk to. Has a wide range of…read morevintage guitars

Founder, Al Lieberman, made Guitar Pickers a GREAT guitar music store. Consignment instruments…read morewere welcome. All that changed when Guitar Pickers was sold. Unfriendly owner, unwilling to help. Inventory has not been updated on website. It's so Sad that this Great Guitar music store has gone down hill. I miss it every day. Please come back Al.

Steadfast Guitar Repair

4.9

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I highly recommend Steadfast Guitar Repair. They've done setup work and installed Fender necks on…read morethree of my Telecasters, and every guitar came back playing and feeling fantastic. The attention to detail and quality of workmanship is outstanding. On top of the excellent work, their pricing is very fair and the customer service is top-notch. They're knowledgeable, professional, and clearly care about getting everything right. If you need guitar work done and want someone you can trust with your instruments, Steadfast Guitar Repair is the place to go.

Site and people appear helpful but dont work on piano keyboards…read more Thanks for the effort and possible referral..No work was performed

The Guitar Dog

(24 reviews)

I found James after a quick search in my area for guitar repair. I needed repair on my Epiphone Les…read morePaul. All it "needed" was repair of the strap button. Paid James via Zelle before my appointment. Upon arriving James welcomed me as though we were friends which I appreciated. Took me into his home shop and told me that since my repair was simple, he was willing to do a full set up and re-string for no additional cost. He explained everything he was doing, made a couple of adjustments I didn't know I needed and completed the repair. He's just a great guy and very professional. My guitar feels amazing and I would highly recommend James.

Called to make an appointment. He wanted payment to make…read morethe appointment . I think that illegal, but his system would not even take the information. So I notified GD of the problem. Said I would bring cash$. They Refused to work with me. Must be nice to be so successful, to turn away people calling for appointments.

B & D Guitar Repair

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Billy is the man! He setup my 20 year old strat and I had no idea what I was missing out on. Neck…read moreshim, frets all polished up / leveled and the action plays like a dream. Billy has opened up a whole new world on this guitar and I cannot thank / recommend him enough!

Gutierrez Guitar

(2 reviews)

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I have used Brent for over 20 years. His attention to detail is superb. I have also had him build…read morean entire guitar to my specs! Magnificent! He was a gigging musician, so no long waits. You need your guitar and he knows it. He even salvaged a 70's Les Paul with a backbow that every other luthier said was impossible. He knew exactly how to get it done and it actually played and sounded better than any other Norlin LP I owned. Something about carbon fiber. Trust in Brent.

Bronson Guitar Works