I took a new PRS guitar I had purchased at another shop in for some warranty work on a static noise…read moreissue coming through the body. I left the guitar with Guitar Gallery and the tech took my guitar off site to his own shop to troubleshoot and try to resolve the issue. After a couple weeks I called and was told he was still working on it but should have it finished soon. Finally I called and was told he was bringing it back over to the store and I could pick it up just before they closed. I picked it up and paid $65 for his time and efforts. He said the static was still present but was perhaps slightly less, and that the static could be coming from the plastic cover plates on the back of the guitar and he said he would make me new replacement covers of a different t material to see if that would alleviate the static. He said he would have them done in about a week. I brought the guitar home and discovered the vibrato trem arm was missing. I called the tech's cell the next day and he never answered or returned messages. I called the shop and they said they didn't know anything about the missing trem arm. After many many attempts I eventually gave up and just ordered a new trem arm from an online shop. I never heard from anyone again about the replacement back plate covers or my missing trem arm. I do not recommend taking a guitar to this shop for any repair. I'm out $65 for attempted repairs, and another $25 to replace the misplaced trem arm myself. Signed...Pissed in Peoria

The place is totally closed, shelves empty and it's boarded up. Although online shows open and no…read moremention of closing or moving

We've been here several times in need of items for different kids and their different instruments…read more(guitar, percussion, piano). The staff have been very friendly and helpful. They've had what we needed and for a good price!

I walked in there as I needed just a couple guitar pics & I tried to be friendly but that isn't the…read morevibe I got. I was helped plenty fine but the second I said I didn't play the guitar I received the nastiest glance. Took me off guard. I tried to salvage the conversation but was met with pure distain. I purchased what I needed but can't imagine recommending them. Hopefully it was a rare bad day on their end.

Matthew is an incredibly kind and patient human who ended up waiving any service fee due to the…read moreproblem being as simple as cleaning my guitar pots. I will be returning to this place when in need of any instrument / amp repair!

I was looking for more guitar oriented store. It had selection of string instruments and…read morekeyboards. Guitars hanging high up on wall. Small section of guitar music

I found James after a quick search in my area for guitar repair. I needed repair on my Epiphone Les…read morePaul. All it "needed" was repair of the strap button. Paid James via Zelle before my appointment. Upon arriving James welcomed me as though we were friends which I appreciated. Took me into his home shop and told me that since my repair was simple, he was willing to do a full set up and re-string for no additional cost. He explained everything he was doing, made a couple of adjustments I didn't know I needed and completed the repair. He's just a great guy and very professional. My guitar feels amazing and I would highly recommend James.

Service was excellent, James is full of expertise and his love of music shines through the work he…read moredoes! Should be everyone's no.1 pick in Phoenix

This is the friendliest music store I've ever been to. The older gentleman, Roy, is very easygoing…read moreand quick to offer help with a smile and advice, and knows where everything is in the store blindfolded, but will let you look on your own if you prefer too. The store is packed with any genre of sheet music and books (and TAB form) for every instrument you can imagine (banjo, dulcimer, mandolin, vocals, guitar, piano, brass instruments, woodwinds, etc all of them). They sell accessories such as guitar strings, tuners, straps, picks, music stands, and some acoustic guitars and banjos as well. Vinyl records and small musical gifts line the walls, it's so fun to explore and each time you visit you'll find something new, as there's so much selection. If there is something they don't have in stock, they will order it for you. The vibe is very relaxed and they are never pushy, you can look around for 30 min alone exploring if you want and just ask if you need anything. Love this place and can't recommend it enough, it's also a vintage store with history dating back to the 1950's so it has such cute charm and decor, it's an experience that online shopping can't give. I now purchase all my sheet music and guitar accessories from Central Music, support local!

My daughter started violin lessons with a new teacher and her $80 instrument from Amazon was not…read morecutting it. He sent us to Central Music to rent a smaller, better instrument. We had three choices and price points, and I selected the "student" one which was the least expensive, and wow, this instrument sounds so much better and is in great shape! We were in and out of the shop in 20 minutes. The salesperson helping us was knowledgeable and friendly and we were able to find the accessories we needed as well (shoulder rest sponge and rosin). She's been playing it for 3 months with no issues and it doesn't go out of tune quickly like her cheap one. Billing is automatic and easy, with no mistakes. Such a great experience - we'll definitely be back when it's time to upgrade to the next one!

great Guys! Fixed up what I needed, cheaper than quoted! Plays Beautifully! EARAMERICAdotORG…read morethanks you!

Small place tucked in the corner business I Needed a…read morewarranty order and Ben the employee was so helpful and knowledgeable Ben helped me with all of my questions about my warranty and made the process so quick and easy Such a great experience

I worked with Brian over the phone for an Eastman guitar purchase and the installation of an LR…read moreBaggs pickup. Brian was very helpful throughout the ordering, installation, and configuring processes. The guitar (Eastman AC360BD) is the second-most beautiful acoustic guitar I've seen, and the setup done by the shop is fantastic. Altogether a wonderful experience in purchasing a drop-dead gorgeous guitar.

Brian did an awesome job adjusting the action on my lefty resonator guitar. I definitely recommend…read morehim if you need any work or adjustment on a guitar.

I have used Brent for over 20 years. His attention to detail is superb. I have also had him build…read morean entire guitar to my specs! Magnificent! He was a gigging musician, so no long waits. You need your guitar and he knows it. He even salvaged a 70's Les Paul with a backbow that every other luthier said was impossible. He knew exactly how to get it done and it actually played and sounded better than any other Norlin LP I owned. Something about carbon fiber. Trust in Brent.

From the owner: I’m a luthier with over 3 decades of continuous guitar service in a retail environment. I’ve…read moreserviced hundreds of thousands of guitars. From pickup installation to full refrets. I can do just about anything you’d want to do to make your instrument an integral part of your musical experience.

Benjamin is great! Seriously he's so patient, personable, has the cutest kitty cat mascot ever, and…read moreis so accommodating ! I've only been to a lesson once and then have missed 2 due to being sick !! Boo!! BUT I'm so looking forward to my lesson on 8/1/2024 at 2pm!!

Ben is great!! He has so much patience with my 10 year old who is learning the guitar. Responsive…read moreand well versed in music theory and knowledgeable about the development of children's music abilities. Would recommend!

Great work in the amount of time he estimated. Wonderful person to deal with. Besides repair work,…read moreThis gentleman builds quality insruments! Thank You Mike & Denise!!!! Bart

Michael is very good at his craft. He installed a bone nut on my acoustic guitar and did a great…read moreset up. It plays so much better than the day I got it about 10 years ago. I greatly appreciate the work he's done.