What an amazing Yamaha dealership. Once I decided what I wanted to purchase (Yamaha CLP845), I…read morecontacted NextGen Pianos to 'check them out'. Wow! Everyone I spoke with at the store was knowledgeable, friendly and professional. Josh offered a couple of options for purchasing, with one being interest-free financing. And then they told about their free shipping, no state sales tax (for my state) .... and, oh, by the way, how about a FREE set of Yamaha Professional headphones? I live 2 states away from Next Gen Pianos, but delivery was fast and professional. Within 5 calendars after purchase, I was playing my new piano. Considering the great price Josh offered, free shipping, free headphones, and no sales tax, I saved about $800 purchasing from Next Gen Pianos, and both the piano and headphones arrived in perfect condition. And let me add a couple of 'notes' about Yamaha and the CLP845. the quality of the piano (including the packaging) is impeccable. As a 78-year-old piano student, I could tell within a week after purchase that I was learning faster than on my acoustic piano. The CLP845 has scores of features, but two that are helping me immensely are (1) the ability to adjust the tempo on the sample songs, as well as the songs that I upload; and (2) the ability to have the piano play only the left or right-hand music. I can have the piano play the left hand, for example, while I work on difficult passages for the right hand. Alternatively, I can play "on top of" the piano. In other words, let it play the right hand of Pachelbel's Canon (for example), with me trying to play exactly the same thing. I can set the speed at whatever I want; and, if I hear two pianos playing at the same time, then I know I'm not playing correctly. When I cannot hear a 2nd piano playing, I know I'm playing exactly as the piano is playing. What an amazing tool for learners! (p.s., The entire set of "Hanon in All Keys" is already stored on the piano. For those, I play "on top of" the piano, again, trying to play correctly so that I only hear one piano.)

I have known the director of sales, Josh Wallace, for over twenty years. I have personally…read morepurchased three pianos from his store, a baby grand and two electric pianos. As a long time piano teacher in the Gilbert/Chandler area, I have always highly recommended purchasing pianos from Josh to my new piano students, as Josh is a 5th generation, very knowledgible, dedicated, and trustworthy business person who values in starting students off to a good start with excellent pianos offered in his beautifull piano store. Artha Jackson

I purchased a piano from Stilwell, based solely on the online description and video, and honestly,…read morejust PRAYED it wasn't a scam! It's not! They allowed me to make an offer; worked with me on my price range; and the delivery was pretty good too (they contract deliveries with other companies.) I don't dream of owning "things," typically, but it has been my long-time dream to own a grand piano, and Stilwell made that happen for us!

One word - exquisite…read more I've been playing my whole life and I'm an actively gigging musician. I grew up with a baby grand in my home and planned to purchase my own instrument when I grew up. That day finally came a few years ago at Stilwell Pianos. Acoustic pianos are incredibly complex analog instruments that are sensitive to changes in temperature, moisture, and numerous other factors. Because of this, it's impossible to pick a piano just by brand and model if you're specific about the action (touch) and intonation (sound). For experienced players, you have to play it to know if it's the one. I went to several stores in town. Most were staffed with pushy sales guys trying to land a Steinway sale using every trick in the book to create urgency and assume the sale. This bullshit doesn't fly with me and ruins the journey. I first visited Stilwell at their old location. Michael introduced himself, inquired what I was looking for, and let me explore on my own. No tactics, no pressure selling, etc. It took probably 4 trips over 6ish months before he had the right inventory for what I wanted. The buying process was straightforward from there and they used Max Piano Moving (best guys in town) for transport. Whether you're a seasoned professional or looking for your child's first piano, can't recommend these guys enough.

Shopping for my 1st Piano, I hit the jackpot with Drake at Piano Nation and a used 1995 Schimmel…read more114 Upright Piano they just happened to have on consignment which was both visually immaculate looking almost new, but also sounding fantastic at an affordable cost. Customer service from Drake was incredible before, during, and after the sale. I highly recommend asking for Drake at Piano Nation in Scottsdale.

The Piano Store in Scottsdale is the "creme de la creme" of piano stores. I have never seen such…read morebeautiful pianos from large grands to smaller uprights. All are polished and ready to fill your hearts and home with beautiful music. I recently had the opportunity to speak and work with Drake Brown whose knowledge of pianos is exceptional. He shared with me that they have the largest collection of Steinways in the US. Not only do they offer brand new pianos but also pre-owned. I was moving out of state and needed to put my piano on consignment which I did with The Piano Store. Unbelievable experience. Drake was extremely easy to work with in assisting me with this pain free process. I can't say enough about this piano showroom and Drake Brown. If you're in the market for a new or pre owned piano go directly to The Piano Store. I guarantee you there is no other store that has the selection and additional services in all of Arizona!! Please ask to speak to Drake Brown and enjoy the experience.

Was searching around for Piano's in my area and found my My First Piano web site. There web site…read moregives a lot of information about the opportunity to be able to try a piano in your home within a given time frame to see if you like it. Once deciding on what piano to try out there flexible payment option is a huge plus. Micah was very engaging and personable about what services they offer and how it works. Scheduling was easy and the delivery guys were courteous and helpful. My family is very happy with this opportunity, I highly recommend My First Piano for your piano needs! David - San Tan Valley Homeowner

They don't communicate well. They don't ever answer the phone. Had to threat to leave a bad review…read moreto get a refund for billing after we returned a piano.

We were looking for a piano to start practicing with and learning at home and found the perfect…read morebuying experience with Jason at AZ Piano. It felt like a true one-on-one consultative experience in which Jason spent plenty of time demoing different options for us to hear while also providing informative feedback on differences between the models. Further, as a beginner player, Jason also recommended a few good resources to help aid in acceleration of the learning curve via books and local teachers. We ultimately opted for the Kawai KDP120 and are very happy with the purchase in terms of the level of service we received and the sound quality of the piano. AZ Piano prices were also better than any advertised sales online so electing to purchase from AZ Piano felt like a win-win experience. Jason loaded the boxed piano right into the truck for us and setup was a simple process once we got it home. I will be back in the future for any upgrades and would recommend AZ Piano for anyone interested in upgrading their current piano or purchasing their first.

I purchased a brand new Kawaii K500. The employees are very knowledgeable and helpful. I was able…read moreto spend time (over an hour) playing and comparing pianos in a stress free environment. They have financing options and Jason the owner makes the process smooth. If you're looking to bring home a brand new piano or previously owned piano...there's a great selection waiting for a new home to make memories! Thank you Jason and the AZ Piano Team!

We had a great experience with Milano Music Center with an online rental for both a school band and…read morean orchestra instrument. We knew they had the best instrument rental plan in Arizona because they had so many 5 reviews. They carry all the major brass and woodwind brands like Yamaha, Bach, Selmer, Eastman, and Backun. For guitars they carry Fender guitars and Gibson guitars plus Martin guitars and Taylor guitars. Since their HUGE music store is in Mesa and we live in Glendale the best part was we used their online rental service and they had an option to pick up the saxophone rental and violin rental at one of their 23 partner rental stores all over Maricopa County or one of their Educational Representatives could drop it off at the school for us. SUPER CONVENIENT! I highly recommend Milano Music Center !

As the mother of a musician, I've learned far more about instruments and accessories than I ever…read moreknew before. I still may not be able to identify everything, but I'm getting better. While I was in town visiting my son, he mentioned that there was a music store not far from us that he'd like to visit. I wasn't prepared for the size of this place-it's far more than just a "music store." He had a gleeful look of awe as he admired the selection of brass instruments and was able to play a few of them too. He'll be ready to make a purchase soon, so he wants to know for sure which one is just right. If you don't quite know what you're looking for, or need some elevated service, you might find someone, you might not. It's a more laid-back approach to customer service-we had to seek someone out for help. But I suppose I prefer that over an in-your-face sales person trying to close a deal.

Wow! This company has it TOGETHER! Excellent customer service from start to finish. Not only did I…read moreget a courtesy reminder call from the office regarding the appointment, the technician (Mark) called me to let me know he was on the way! Once here, he took the time to do the tuning just right, and even cleaned the interior components. You don't find such great service very often, these are my permanent piano guys!

Mark has been the tuner/technician of my Steinway grand piano for several years. He is a…read moremeticulous and careful worker who uses state of the art tuning technologies. Recently he addressed an issue with my piano's action and solved the problem quickly and affordably. His prices are low and the instrument always sounds glorious when he is finished. I highly recommend him for tuning, action regulation and voicing if you have a quality instrument.

This is the perfect place to send your musically artistic and even challenged kiddos. The staff is…read moreso patient and will turn that kid into a vision of artistry in no time. The summer camps are a great way to start and music lessons are like therapy for anyone and the friendships created from the seasonal bands are forever! They have loads of times and options to work with your schedule and flexibility. They also offer sessions for adults... that way you never grow old! Highly recommend

We sent our child there every week for about five months. They never told us anything, other than…read moreshe's doing well. $230 for 45 minutes four times a months... They had a very quiet person teaching her. We found out after about two months that they were sending us emails with instructions to help her practice. after the 5 months and over $900 she's learned absolutely nothing! as a matter of fact, she was singing better before she was there and we have recordings to prove it.

From start to finish everything was perfect in completing the move of our Mason and Hamlin grand…read morepiano from storage to our home in Scottsdale. Sherrie (or Sherry) is the owner, manager and the one that will be on the phone with you within a couple of seconds when you call. Communication is accurate with no surprises. Sherrie's "boys" Mike and Michael (her husband and son) are the movers and they know what they are doing, do it efficiently and right on time. Oh, and they charged much less than the movers in Wisconsin who just packaged it and moved from it from the first floor to our rental truck. We were actually quite happy with them, by the way.

Mr father's piano had been moved to Arizona on placed on edge in the garage. Yikes. The staff…read morecarefully moved the piano into the house. It is working great. Thanks again for your patience with the project.

Sent Mike a message and he responded promptly. I briefly discussed issues I was having and he…read morescheduled an appointment so he could evaluate my guitar. After our meeting he explained what things need to be addressed and said he'd email an estimate which he did. Turn around time was a day and a half. He repaired the issues he found and did an excellent job! Mike is very knowledgeable about guitars especially since he custom makes them! Beautiful guitars!! I would highly recommend Carroll Guitar Works for any guitar repairs you need or if you're in the market for custom built guitar Mikes your man! Thanks Mike!

Great work in the amount of time he estimated. Wonderful person to deal with. Besides repair work,…read moreThis gentleman builds quality insruments! Thank You Mike & Denise!!!! Bart