Timely. efficient, knowledgeable, happy with results for a piano in need of a tune after 10 years.read more

Excellent service. Took time to educate me about our piano. He was polite and punctual. He took…read moretime to make our piano look and sound fabulous!

Felt overcharged. I've had the piano for 30 years and multiple tuners. Jason broke a string and…read morethen charged me for his time to replace it without upfront disclosure. Not a fan.

Fantastic job and excellent pianist! Very thorough. And nice…read moreto boot! I will use him from now on.

Bobby was so awesome! He knows how to get things packed to the tee. he was on time, professional,…read moreand knew his stuff. I highly recommend him and Bundle Up Move!!

This was the worst moving service I have ever had. He did not know how to pack a 20 foot truck for…read morea three bedroom apartment and a medium storage unit. I was charged for the stop at storage and all he took out was the washer and dryer. Everything else was left in storage because he could pack the truck efficiently. He had random moving help and switched people in the middle of the move. Then he wanted to change up and say that the fee was an appliance fee, but he never told me there was an appliance fee on the front end. I booked him through U-Haul initially, and then his services were suspended through U-Haul. I should have known then to just use someone else. He also made a 30 minute pitstop at a gas station for a bathroom break. Very disappointed.

Jim has been tuning my deceased mother's piano for 1 million years. It seems it is at least 20…read moreyears old and while it has issues, he keeps it sounded good. The best part is the concert that he gives me every time he finishes tuning the piano. His price is reasonable and his personality is awesome. Thank you Jim

We highly recommend Jim for piano tuning! He is prompt, professional and proficient at his craft!…read moreIt's obviously a labor of love for him! We won't hesitate to call him in the future!

Tom was on time and spent almost two hours on just a basic tune on our piano! I will call him again…read morenext year!

Did an excellent job with tuning our piano that we got from Craig's List years ago. Fortunate for…read morehis experience and care. Would highly recommend him.

My piano sounds beautiful every time someone from Innovative Pianoworks comes! I have had Tony…read morecoming out for the last 14 years. Sometimes it has been an associate of his. My piano always sounds perfect when they are done. BUT recently I had another tuner come out. My friend was getting their piano tuned and he had time to fit mine in. It was the holidays, my piano was overdue and my schedule was tight so I figured it would just be easier to use this other guy. I was wrong. It was not even close to the same quality. Honestly it just sounded flat and sad. Well, I just had Tony out to fix the prior "tuning" and once again my Baldwin sounds pristine, resonant, and beautiful! AND they are a 100% honest, family business. Which makes them even better to work with.

Tony came out to look at our newly inherited Steinway & Sons Grand Piano. He was helpful,…read morethoughtful and extremely professional. We will definitely use them again!

Canceled twice, very unprofessional company. Worst moving company in the valley. If it is over 85…read moredegrees they don't work.

Used these movers multiple times. won't be anymore damaged tv and didn't put…read moremaster bed together correctly lett out a bunch of screws found those under the bed on the floor also contacted them multiple times never got back to me kept avoiding me said they were gonna pay for the damage to tv never contacted me back so stopped trying so make sure if you use them check your beds and your tvs for damage. Never use them again

Thomas Logistics saved the day!!! I had Two Men and a Truck scheduled for a move on a Friday…read moreafternoon and they were late and could not give me an ETA after asking numerous times. Then they decided to cancel my move, which is when I called Thomas Logisitics and they were able to accommodate me at the last minute!!! Jamal was very professional and prompt! And such a hard worker!!! I would recommend this company to everyone!!! Thanks so much for our move!!!

I plan on using them again. Prompt, professional, and hard working. They showed up at the agreed…read moretime, on the dot! And started working the second I told them what to move. Got it done much faster than I had planned and budgeted for. Took incredible care in wrapping all the furniture. Nice to see people who hustle rather than play the clock game. Extremely polite and respectful of our things.

We had sold my parents home and needed to move several boxes and large items including a piano, an…read moreantique organ and furniture. We had 3 different places we needed to drop items off at. I have never had such polite, efficient and excellent customer service with any moving company. Everything went smoothly with absolutely no damage. They talked to us to determine our wishes and needs, made recommendations when we weren't sure or we felt overwhelmed at the whole prospect of moving and sorting through over 40 years of our family life. The family feel of the business put our minds at ease and I feel like we made some great friends along the way!

After calling three other companies that advertised piano movers, but told they don't do stairs,…read morefrustrated I called Starfleet. By this time it was 4:56 in the afternoon on a Monday and of course I had to leave a message. BUT MUCH TO MY SURPRISE, Within five minutes I had a return phone call and an affirmation that it could be done in the next few days but would have to wait until the following day for confirmation. The following day we received confirmation that it could be done this week. At the end of the same day we received a text saying it would be done the next day, Wednesday. Then on Wednesday morning we were given a an hour window. When in route the movers called and gave an exact time. So with 17 steps downstairs, Jessie and Justin were jovial, polite, courteous and respectful!!! Final Summation: RESPONSIVE, GREAT COMMUNICATION, CONSCIENTIOUS, RESPECTFUL OF PROPERTY, AND FIVE STARS!

Extremely disappointed. I brought my horn here for an adjustment, but the quality of work was…read moreunacceptable. A couple of the needles have already come loose, and there are now two new dents, one of them very noticeable. I was aware of those when I was already around 200 miles away. I truly regret trusting this place with my instrument. Save your time and money and go elsewhere.

Mike diagnosed and fixed the problem with my keyboard in a short amount of time. His charge was…read morereasonable.