Wow! This company has it TOGETHER! Excellent customer service from start to finish. Not only did I…read moreget a courtesy reminder call from the office regarding the appointment, the technician (Mark) called me to let me know he was on the way! Once here, he took the time to do the tuning just right, and even cleaned the interior components. You don't find such great service very often, these are my permanent piano guys!

Mark has been the tuner/technician of my Steinway grand piano for several years. He is a…read moremeticulous and careful worker who uses state of the art tuning technologies. Recently he addressed an issue with my piano's action and solved the problem quickly and affordably. His prices are low and the instrument always sounds glorious when he is finished. I highly recommend him for tuning, action regulation and voicing if you have a quality instrument.

Kevin was wonderfully professional and courteous. I own a particularly frustrating piano to tune…read moreand Kevin took it on the chin and still got the old girl whipped into shape in a timely manner for a reasonable rate. I would without any hesitation (and infact already have) give his information to anyone looking for a piano tuner.

5 stars very nice and professional. Tuned my family's upright. Did a phenomenal job would hire him…read moreagain. Definitely would recommend him!

Lonnie communicates well, is on time, and fixed our piano like he said he would in the budget he…read moregave us. Super happy with our experience and would recommend!

Lonnie arrived on time and went right to work. My wife picked up a old upright piano which is very…read moreheavy and had legs that were wobbly. Lonnie fixed the legs, moved the piano from garage to living room by himself! We were not sure when the piano was tuned last but it must of been years. Lonnie is very friendly and professional. And VERY fair on cost to do all the work he does. The piano plays beautifully now. We recommend him for any piano work you may have.

We have worked with James three times for our cleaning, Service, and Tuning for our baby grand…read morePiano. He's always so responsive and on time. The quality of our piano has never sounded so nice. The value of their service fees are fair and we're very pleased to recommend Faber & Son.

I requested piano tuning from this local company and I was not disappointed. He took time to tune…read moremy piano, the quality was excellent and less expensive than some of the piano tuners I had used over the years. I used this company again this past year and will continue in the future. I highly recommend their services for anyone needing their piano serviced.

Simply put, Fred Smith is the best! He is a true master of his craft, and after tuning my beloved…read morepiano, it sounds absolutely beautiful. His attention to detail, skill, and professionalism are evident from the moment he begins his work. If your piano is out of tune, I can't recommend Fred highly enough. He has an incredible ability to bring a piano back to life, and the difference in the sound is remarkable. I'm so grateful for his expertise and will definitely continue to trust him with my piano.

We purchased a new grand piano during a Rockley Foundation sale at Mesa Community College over the…read moresummer. As is the case with sales of this type, the pianos receive a quick tune on-site before the sale, but it is not uncommon at all to require additional servicing after they are delivered to your home. Such was the case with ours when one of the keys began sticking. Leta called me yesterday (Saturday) after receiving an email from the Rockley Foundation, whom I contacted after the key began sticking. Leta was very pleasant to work with. Her concern that we be taken care of was apparent. She dispatched Fred Smith ("Fred The Piano Tuner") that same day. My son-in-law met with Fred and was very impressed at his knowledge, 40+ years of experience and his kind and caring demeanor. He spent a remarkable amount of time with the piano and showed many things to my interested grandsons. We opted for the repair (covered by Rockley - thank you!!) and to have an extensive tuning done on it at our cost. By the end, several keys were "unstuck" and it was brought to "A440" (?). Fred recommends 4 tunings the pianos first year with us so enable the strings to "settle in" for it's lifetime. Thank you very much for helping us! Gratefully yours, Lori Wilkerson

We reached out to Saint after reading reviews and we are happy we did! He came out and cleaned and…read moretuned our piano for us just like we requested online. The price was very fair for the time he was here and we are very happy with the job he did. One thing I will say is his level of communications is better than just about every other person I have ever worked with! The entire process was so easy from the online scheduling to him keeping us in the loop of his arrival time and even sending a link for us to track his progress to our home! It was amazing! He was personable and enjoyable to talk with while he was cleaning! He even brought our dog a tennis ball and made his day! I am glad we found him and I will do my best to recommend him to everyone that we know that is in need of having a piano tuned. Thank you sir for getting our piano sounding great again.

Arrived on time. Very professional in spite of some personal distractions on our end. Piano…read moresounds great. Highly recommend!

Felt overcharged. I've had the piano for 30 years and multiple tuners. Jason broke a string and…read morethen charged me for his time to replace it without upfront disclosure. Not a fan.

Fantastic job and excellent pianist! Very thorough. And nice…read moreto boot! I will use him from now on.

Great service. Went out of his way to get me parts I needed for my piano! Tuning was perfect and…read morehe spent lots of time getting our piano put back together again after our cross country move.

I used to use Wes Flinn, RPT, but he moved to Wisconsin. Mr. Lee is a professional and very quick…read moreto respond to your requests. He was at my house the day after I contacted him, and he called me within an hour of responding to him. His prices were reasonable and he is local to Phoenix. He'll travel anywhere, too. I will keep him coming to service our piano, an upright Boston (Kawai with Steinway parts). He was trained by the old-time professional here in the valley, the same guy that trained Mr. Flinn (forgot the guy's name). But Eliot Lee's family is in this business and it's a tuner I highly recommend. Easy going. Willing to explain the process to you; and he'll make clear what you're paying for. Top notch.