Bobby was so awesome! He knows how to get things packed to the tee. he was on time, professional, and knew his stuff. I highly recommend him and Bundle Up Move!! read more

This was the worst moving service I have ever had. He did not know how to pack a 20 foot truck for a three bedroom apartment and a medium storage unit. I was charged for the stop at storage and all he took out was the washer and dryer. Everything else was left in storage because he could pack the truck efficiently. He had random moving help and switched people in the middle of the move. Then he wanted to change up and say that the fee was an appliance fee, but he never told me there was an appliance fee on the front end. I booked him through U-Haul initially, and then his services were suspended through U-Haul. I should have known then to just use someone else. He also made a 30 minute pitstop at a gas station for a bathroom break. Very disappointed. read more

Most insane and unprofessional experience I've ever had--mover showed up the day of our move to California, and started swearing at me and my mother telling us we "weren't ready" and he wasn't going to "stand around and wait" even though we were paying him by the hour, and we had 30-40 boxes and furniture already ready to start going down to the truck. Our mover quite literally started having a tantrum and walked out on us! We were left to panic call other movers last minute who thankfully saved our move from disaster. Do not go with this company! read more

Wish I could give -10 stars, absolutely the worst moving company experience ever. Made a reservation thru the U-haul app six weeks ago. Tried calling these guys to confirm a time of when the 2 labor guys were coming and they kept saying we'll call you soon to schedule it. Now fast forward all the way until moving tomorrow and they STILL never called. Contacted them AGAIN this afternoon left message. I went back to work and they finally called back tonite while I was driving and wanted me to reverify credit card info. They already had charged me 2 hours labor previously. I explained I was driving at the moment and couldn't do the card info but please just confirm the time and he accused me of "playing games" hung up on me and emailed a cancellation...abysmal business practice! Stay clear of this company! read more

so my mom is in the hospital. She lives in a three-bedroom house and her landlord is decided to sell the house. My mom is 82 years old and couldn't move herself anyways. so my son and me start getting her pack up to move. My son watches ass off in this heat and was exhausted. I was concerned because he has some health issues so I rented a truck and two movers through U-Haul. Couple hours before they were supposed to be here. I got a phone call from a guy who says he's the owner of bundle up moving. He said that there was a two hour minimum and it was $122 per guy. He stated that would be for two hours at the old house and two hours at the new house. They were supposed to be at my house at 12 o'clock. About 1145 when Guy shows up. I take him through the house show him what needs to be done and moved. He gets started getting things moved. A few minutes later I noticed my son is out there working his ass off. I see no other guy. I asked him what happened to the other guy. my son said he didn't show up. So my son ended up being the second game. Which was what I was trying to avoid completely. He has asthma, and doesn't do good in the heat. This day it was 118 degrees out. They had issued a heat advisory. After we were done, moving guy says he needs a code that was texted to me. I grab my phone and go to my text messages. I didn't see it Code. He said, can I look? I turned my phone around and showed him. He use his finger to scroll and Mexi. I know he says OK thank you. He said that he to the house and help do another load because the other guy didn't show up. We left on the understanding that we would meet him back at. Eventually he showed up and was there a total of about 10 minutes. All he did was help put a few things on the truck that weren't heavy. I gave him a $20 cash tip for that and he left. The next day I see on my credit card, he charged for both. It was supposed to be $122 for each guy.. only one showed up so it should've been 122. Instead, I was charged 240 something. I texted him and emailed him and got no response. I'm going to turn them into the Better Business Bureau. Do you U-Haul? I would not recommend bundle up moving. It appears to be a very dishonest company. read more

This company is awful, please don't waste your time and money. I had booked 2 helpers on 20th Dec at 10am. But one of the helper came at 12 am and the second one did not show up. I just asked him why he was so late, he yelled at me that he had a flat tire and angrily went to his car. I thought he was going to bring something or he wanted to wait for the second helper but he left without saying anything. I have never seen such rude behavior. I had to pay a fine and I had a bad shock because of this behavior. I was able to get a refund with difficulty and after 2 hours I called 10 different people and sent several emails. Please beware of this awful company. read more

this is the worst company ever, they tried to cheat me and tell me they didn't do a service when their customer service said they did! they tried to say they only do either a load or unload at one location. They are lazy af! they need to be out of business and I don't see why uhaul still has them listed!!! Then he tried to tell me to cancel the booking when I booked days in advance cause they didn't have any room. read more

Steer clear of this company. I provided the owner instructions upon arrival. One of the which was I would disassemble my bed once he moved the mattress. It's a Thuma bed and comes apart easily. Bobby completely ignored me and started lifting the bed frame in the air to move it all in one piece and it fell apart. Thuma beds are like a puzzle and they had it raised in the air and when it fell it broke because it was lifted fairly high. Naturally, I was upset but I figured I'd just make a claim. I started that process as they were unloading and he threatened to stop working and leave. I told him go right ahead since I'd rather he leave and I find someone else then he be upset and destroy my things. He then started arguing and yelling at me in front of the apartment, the maintenance person is witness to that. He also put boxes on their side and upside down. He didn't respond to my email, that should have been a good indicator not to do business with him. read more

One of the worst experiences I have ever had! They spent the first 10 to 15 minutes arguing with me about how they don't lift a finger unless everything is completely packed in boxes. I literally moved 90% of everything into the one car garage and parked the moving truck about 10 to 15 feet away from the garage to make it easier for them! My apartment is two buildings away from the garage. The only thing I asked them for help with inside was to lift the 75 in TV off the TV mount and to help me hold the bed up while I loosened the two screws on each corner so that the side boards could lift up from the head and footboards. It's a king bed so no way for me to do it alone. They said I didn't pay for extra help or packing service. NO ONE asked you to pack anything! I literally was paying them to LIFT things I couldn't lift alone and they refused! They didn't even finish the job! They left at the 2 hour scheduled time when they didn't work two hours. The second crew did a much better job going a further distance and had to deal with the mess bundle up left when everything fell on us because they did a piss poor job of loading the truck! The second crew only took ONE hour! Bundle up also damaged and scratched my $1200 king bed after I disassembled it myself! I will never use them or U-Haul for moving help again! Nor any of my friends or family! read more