Shopping for my 1st Piano, I hit the jackpot with Drake at Piano Nation and a used 1995 Schimmel…read more114 Upright Piano they just happened to have on consignment which was both visually immaculate looking almost new, but also sounding fantastic at an affordable cost. Customer service from Drake was incredible before, during, and after the sale. I highly recommend asking for Drake at Piano Nation in Scottsdale.

The Piano Store in Scottsdale is the "creme de la creme" of piano stores. I have never seen such…read morebeautiful pianos from large grands to smaller uprights. All are polished and ready to fill your hearts and home with beautiful music. I recently had the opportunity to speak and work with Drake Brown whose knowledge of pianos is exceptional. He shared with me that they have the largest collection of Steinways in the US. Not only do they offer brand new pianos but also pre-owned. I was moving out of state and needed to put my piano on consignment which I did with The Piano Store. Unbelievable experience. Drake was extremely easy to work with in assisting me with this pain free process. I can't say enough about this piano showroom and Drake Brown. If you're in the market for a new or pre owned piano go directly to The Piano Store. I guarantee you there is no other store that has the selection and additional services in all of Arizona!! Please ask to speak to Drake Brown and enjoy the experience.

Arrived on time. Very professional in spite of some personal distractions on our end. Piano…read moresounds great. Highly recommend!

We reached out to Saint after reading reviews and we are happy we did! He came out and cleaned and…read moretuned our piano for us just like we requested online. The price was very fair for the time he was here and we are very happy with the job he did. One thing I will say is his level of communications is better than just about every other person I have ever worked with! The entire process was so easy from the online scheduling to him keeping us in the loop of his arrival time and even sending a link for us to track his progress to our home! It was amazing! He was personable and enjoyable to talk with while he was cleaning! He even brought our dog a tennis ball and made his day! I am glad we found him and I will do my best to recommend him to everyone that we know that is in need of having a piano tuned. Thank you sir for getting our piano sounding great again.

5 stars very nice and professional. Tuned my family's upright. Did a phenomenal job would hire him…read moreagain. Definitely would recommend him!

Kevin is the best! Tuned & cleaned our antique upright and gave us very useful information about…read moreit. We will definitely be using him again in the future!

Wonderful service and quality Piano tuning!…read moreI was so happy have my favorite Piano brought to such a beautiful Sound level

Gregor is hardworking, meticulous, and very skilled! He did a great job on our piano for a…read morereasonable price and I will certainly be calling upon him again. Highly recommend.

I had an outstanding experience with Faber and Son Piano Tuning here in Arizona. I worked with…read moreJames K (one of the owners), and the entire process was beyond expectations from start to finish. James was professional, friendly, and extremely knowledgeable. His communication was excellent--clear scheduling, timely updates, and he took the time to explain what my piano needed in a way that was easy to understand. The pricing was very fair and transparent, especially considering the level of skill and expertise he brought to the job. The tuning and cleaning were truly top-notch. My piano sounds noticeably better, feels more responsive, and looks refreshed as well. You can tell James takes real pride in his work and treats the instrument with care and precision. I would absolutely recommend Faber and Son to anyone in the Valley who needs tuning, cleaning, or any piano-related service. Amazing customer service and an overall excellent experience.

We have worked with James three times for our cleaning, Service, and Tuning for our baby grand…read morePiano. He's always so responsive and on time. The quality of our piano has never sounded so nice. The value of their service fees are fair and we're very pleased to recommend Faber & Son.

Affordable and amazing service what more could you ask for…read more Super nice guys and on time! The piano sounds perfect now thanks to them. I recommend if you have them tune your piano plan to do something outside during the time as listening to the same key being played 100x gets old fast.

On time and nice job cleaning up our old baby grand. Looks great! Tuning to come next week…read more Allen

Timely. efficient, knowledgeable, happy with results for a piano in need of a tune after 10 years.read more

Excellent service. Took time to educate me about our piano. He was polite and punctual. He took…read moretime to make our piano look and sound fabulous!

Amazing staff, very helpful and informative. I placed an online order for a used guitar at this…read morelocation to be shipped from this store to the GC in my area, and unfortunately the online Guitar Center staff kept misleading me. After placing my online order, the website had an technical issue and failed to create my order at the physical store level. Not only that, but the order disappeared from my account so the only way for an update on the status was to call customer support. I placed the order on a Wednesday, for the next 2 days after placing the order, customer support told me that the order was looking good and not too worry. After waiting all weekend for some update, I still hadn't received an update on Monday. Luckily one customer support agent caught something weird in my order and noticed my order did not get put through to the store. Shane from this location called me and explained the situation, which surprised me since the customer support agent was supposed to call me back with an update. Within minutes I got an update regarding the label being created. Fast forward to Wednesday (1 week after placing the order) no update regarding the shipment. Shane helped verify that the guitar did indeed get picked up by UPS and was on its way. Later in the day I received a message that the guitar was in my area preparing for transfer. Never did I think that an online order would be so complicated, especially in 2026. I called customer support and spoke with a supervisor to express my frustration throughout my experience, and the supervisor repeatedly tried pinning the blame on the store instead of the faulty outdated website. The employees at this location were very respectful and understanding whenever I called, and helped me at every step of the way. Although I had the negative experience with the online side of Guitar Center, this store was a huge pleasure to work with and I really hope they are being compensated properly for their hard work.

Finally found two great guitar techs. Robbie and JP although young in age but skilled in getting…read moreyou the sound you need. Tru them at the Pavilions location.

Highly recommend Chad for any and all piano services. It was easy to make an appointment online,…read morethe service scheduled was confirmed a couple days before the appointment, he showed up on time and completed the service in the timeframe promised. Excellent craftsmanship and the piano sounds and feels brand new.

Chad was very thorough and really brought out the best in my baby grand. Professional, prompt, good…read morecommunicator. Thank you!

Reputable dealer, business. Howard Kessler was great! A wealth of enthusiastic information. He…read morereally made some tough decisions that much easier. We now know how to move forward with our next piano purchase with Riverton and Howard!

I simply can not say enough GREAT things about how wonderful my piano buying experience was with…read moreRiverton Piano Scottsdale, especially Sonja!! Throughout the entire process she was helpful, attentive and kind! I am fairly new to playing piano and she always answered all of my questions, helped me look at different options and was totally clear. I ultimately settled on the Roland GP-6, which was delivered today and it is BEAUTIFUL. With Riverton's help, support and customer service I know my love for piano WILL keep growing!!!!