Great customer service with a vast knowledge on non other than, you guessed it paints. I've been…read moremissing out on shopping here for all my painting needs. Competitive pricing to big box and you get some one on one service with the ability to pick some brains. I do think next time I go I'll be splashing paint on my clothes to fit in with all the customers in there. And the hours are great. 6 am and I'm grabbing paint.

To whom this concerns,…read more Do "NOT" waste your time here. I have experienced two nasty incidents dealing with two very unprofessional employees working from this Goodyear, AZ. Dunn Edwards paint store. DO NOT, I repeat DO NOT! bother wasting your time or money here. I cannot stress enough how horribly unprofessional the customer service is at this location. On Wed, Nov. 13th 2023 I called to get information from the color advisor but was told she is too busy and can't receive calls. So I explained I was looking to get a color scheme rendering computer generated for our home. This female employee told me we don't do that. I kindly told her yes you do because I've had it done here before. I explained we give the color advisor a picture of our house and they place a color scheme on it so we can see how it looks before we purchase the paint. She told me; No! we don't have a way to do that. I tried to explain to her yes your color advisor has a method for this as I've had it done here before. But all this person wanted to do was repeatedly argue with me over the phone. I did nothing to deserve her rudeness as she continued to want to argue with me. I asked her if she could please leave a message and she acted like it was a big problem. I can't believe she doesn't even understand the basics of her own job & how they operate. She was rude, nasty and unprofessional to say the least. Look, if they hate their job that much why not just find a new one. ‍ Is it that difficult? At first I was willing to blow it off until I encountered another employee with a similar attitude "Aubree Smith, also unprofessional, rude, nasty customer service employee for Dunn Edwards. I set a 30 minute color advisory appointment on Thursday Nov. 14th 2023 but called ahead to see if I could save us both some time by just sending in the house photo which we both agreed was quick & simple. Soon after I received email results and was asked about further assistance for color scheme in case I needed it. I accepted the offer and sent additional color schemes. Short time later another email stated there would be a $25 charge but she could only offer one FREE. "I was like WHAT!!" Why offer customers additional selections if you intend to charge them extra fees at $25 each photo. Keep in mind these are watermarked photos NOT prints. Who would want that? Did she suppose I want to hang them on my wall. How STUPID!! First off, Aubree never stated anything about charges. It wasn't until she realized she would have to work 5 extra minutes to help satisfy a customer's decision that it suddenly became a issue for her. Hey "Dumb Edwards," are you guys purposely trying to chase customers AWAY? It's a big painting job on a two story home why wouldn't I be concerned about making the right choice. I am convinced Aubree either doesn't like her job or she wants extra FREE TIME to avoid working. How hard can it be to add color schemes on a computer. Aubree clearly is NOT about working or helping customers make decisions. She only wants to pretend until she's taken up on the offer to actually do something. I scheduled a 30 minute consultation with her too but told her I could save us time by emailing the house photo. She agreed which obviously, saved her the 30 minute consultation time. However I received a nasty email from her complaining that additional color schemes are $25 each. Aubree Smith, from the looks of it, it's not the first time you were rude & unprofessional to Dunn Edwards customers. It's pathetic and sad this employer even allows you this kind of behavior. Something seriously must be wrong with your attitude. I recommend you find a new job. Also, I strongly advise customers to steer clear from this Dunn Edwards location due to the lack of courtesy & professional help.

I needed a specialty item- Klean Strip Liquid Sandpaper. I called Ace to see if it was in stock…read more Jennifer answered and said she would check. A minute later she returned, saying they had 2 left. She was saving one for me at the desk. I was there 10 minutes later, saw Jennifer at the front desk, and she handed me my item. This great service is typical of what I have found at this particular Ace the last 4 yrs I have lived here.

everyone here is super helpful when I walk in they automatically asked me what I'm looking for…read moreusually they know what I'm looking for and they help me out very friendly and I feel welcome and very knowledgeable. Great staff.

We have used them many times, and they've had awesome products at an incredible price. We've done…read moretwo rooms and the backyard in porcelain tile and it was cheaper than other places wanted for inferior grades of tile. If we ever have to redo another room, we know where we're going!

Went there today, 15min before store closed, just needed to take a couple pictures. Was non-stop…read moreharassed by every employee in the store. 3 of them hovering around us and mean-mugging. Excuse me, if I wanted to go in a store during store hours, if you want to close 15m early, then post those hours... wtf

These guys were extremely helpful. Jaime was very patient and helped me as a first time Painter…read more Went with a candy apple paint, which isn't the easiest to start with but they set me up for success and it turned out great!!! Thank you Jamie

Super friendly counter service. Very helpful, talkative, and informative. The stock is excellent…read moreand the pricing is reasonable. They have all the supplies you need to paint vehicles of any kind. Automotive paint is their specialty.

Had a horrible experience here this morning with the manager. I went to get my free bucket this…read moremorning and they made me purchase an item in order to get obtain the bucket. Even tho I was showing him the add that their was no purchase needed. But he refused to give me the bucket if I didn't purchase an item. And I'm not even able to get my money back when I attempted to return it at another store.

We purchased screens for our Arcadia door waited 2 weeks for them to be made picked them up and…read morethey didn't fit. Measuring the screens they were 1/4 an inch off but the hardware was also different (smaller with less adjustment) the screens literally kept falling out of the tracks. After talking with the manager and being informed I would have to talk to the owner I went back to the store where he asked if he could send someone out to try and fit the screens that don't fit. I reluctantly agreed and set an appointment day of appointment I waited 5 hours called and was informed they were busy and would have to schedule something in the new year. That was early December 25'. This is March he won't refund the 500$ has the screens too. If you want to get ripped of when something doesn't fit Ace is the place!!!

I have to take a moment to highlight the surprise TC! Every…read moretime I step foot in here to get something for my horses I am always leaving a happy customer. The staff is friendly and helpful, everything is usually is stock and if it's not they explain why or see when they're getting the next shipment, and they always offer to help take the heavy stuff to the car. The selection is wild and can tackle any project of course but I mainly go for equine and maybe clothes. I also appreciate the prices as it makes an expensive hobby more affordable! O

This location is very organized well stocked and clean. All…read moreof the staff were very friendly and helpful. Scott the manager took the time to help me with my new trailer purchase. I have a unique setup so it required some time to get it figured out. He also gave me a great deal on a clearance truck tool box. Thank you all I truly appreciate great customer service. I will be back!

not finished. baseboard on bottom cabnets needs to measured, sawed to length and placed under…read morecabinets

Great service excellent experience and install of our new speed queen washer…read more Thank you Jeff

Lamps plus first off - of course, has a tonnnnn of lamp options. A ton, ceiling, wall, floor, desk,…read morebathroom, hallway, lighting for any occasion - you've got it. I'd not been to this location and I think the stock showed on the floor is different than the location that I'd been to in west Phoenix. I was greeted the moment I walked in and asked if I needed help. I was really just browsing, so I didn't at the time. I did end up trying to find some lamps for the side of the bed, that don't have to be wired, and those were actually on the back wall. Some cute selections, and price wise, it is a higher price point than what you'd find at Home Depot, but also many more options. Plus probably because it's all lighting, the price point is a little more steep. They did have some sales going on that brought the prices down quite a bit for some items, so was definitely worth checking out. I did end up finding a selection of what I was looking for but took some photos and will have to make a decision with the Mr. And make sure he deems it a solid selection for us. But overall, nice spot, pricey but very nice, and the staff was nice also. I'll return. Only reason not 5 stars was because it wasn't an out of this world stellar experience.

The sales rep was great and spent time with me. However after paying 491.00 for a chandelier I…read morewent home the same day and found it at another store for 316.00. I immediately contacted my sales rep and explained the price difference. She got back to me the same day and said "they" would honor the price difference. However the credit did not go through. I called again and was told customer service would issue the credit. Instead of the $175.00 credit I was issued $45.00. We will no longer use Lamps Plus for our lighting and fans as in the past. If you find a price discrepancy know they do not honor it as they claim. VERY DISAPPOINTED!