I called in to get some pricing. Patrick was very helpful. Apparently the item I was looking for had an additional "cut fee" and he was up front about it. I did tell him this is my first time my boss has me hunting down product, so he also explained that since I am having product cut down to our specs, we'd still have to pay for the entire sheet, but we would be entitled to those scrap pieces if need be. All very useful info and he was thorough. Great customer service. I'm sure I'll be dealing with them again. read more