Came in twice this week to catch up on some work. The first time it was a bit chaotic as they were getting some kind of construction work done in the store. But the second time it was normal. Staff is friendly and nice and surprisingly they have samples to try! Loved the chance to broaden my horizons from my usual drink. The store is nice and bright with subtle music playing. This is now my go to spot to get some things done! Not 5 stars due to the tables not being wiped down but otherwise it's a clean looking store! read more

I was very impressed by the service here. I was on a drive from Oakland and was craving a sbux break. Saw their sign and exited. The drive thru line was not long at all and service was great. When I got to the window, the gal was very friendly and even offered me extra napkins for my snack I ordered. read more

Could improve staff management amd more time of preparing for my drink and greetings,

Great staff and service! Food taste great too! The store is clean and definitely one of my Starbucks to go to

I give this Starbucks a low rating (3 stars). The cashier is suppose to ask customers their names upon ordering. Instead every time I've walked in (this was my 3rd time/have not done the drive through), they don't; leaving customers guessing which drink is theirs plopped down on the counter by the Starbuck's workers behind that counter. While still in store waiting for a long time for one latte, I heard this somewhat disturbing public announcement ( loudly voiced by the Lead worker). "We're just here for our paychecks ladies, remember that!" All agreed. It appears this Starbucks team is not happy with their jobs. And they get tipped (though optional) too upon every sale coming in throughout their working day. My thoughts... The Store Team is only as Customer Oriented as the Management Trains them to be. If they begin treating their customers with professionalism and human dignity they deserve, then their customers will treat them the same. If an employee or employees are unhappy with their job, opt to not utilize the Great Employee Benefits granted by The Starbucks Corp, then perhaps they are in the wrong position. Not everyone is suited for high-end, demanding retail customer service; offering avenues for not only professional growth, but opportunity to explore personal growth in other areas of their life. After all, we are also here in life to help make a difference in other's lives besides our own. read more

Starbucks - the entrance to starbucks's coffee - Coffee & Tea Near Me - Vallejo, California

not a bad location to get your Starbucks at, unless you want to be attended with a egg face on and bad moods, me and some coworkers got our coffee and were attended with the weakest most poorest service ever thought they were having a bad day until they attended the person behind us then everyone's mood changed and even our coffee was done poorly with no effort it's not bad but it's not their best for a fact, not sure if it's because not most of us spoke English and sometimes asked twice to be sure of what she said, I just felt offended by the looks whispers and service we got compared to the costumer who ordered right after us read more

I've been coming here for about two years and never really had a problem until recently. And this review is about upper level management and it's inability to maintain some semblance of steady business hours. Open later? Sure. Close early? Understandable. But make it CONSISTENT. 130 pm today (Wednesday) and they were closed. A sign on the door says open daily until 730, and next to it another sign that says closed. This happens all the time the last six months or so. You used to have a wonderful staff, and I can only assume treatment and compensation was so poor it forced them to leave and you haven't been able to find people to work because of a toxic environment. So please, get it together. read more

Nice Starbucks. I was surprised to find it here. Service was fast and friendly. Co-located with a junkie gas station. Only problem, no hand sanitizer. Dispensers empty. read more

I'm updating my review because since my last review, my experiences have been positive so far! Probably because I do mobile order right when I'm leaving home on my way to work at around 7:20am. From my house to here, it's about 5 minutes and my mobile order has consistently been ready! Makes life so much easier to just order ahead, walk inside and have my coffee ready for on the go. The usual morning crew's customer service is good too, they have greeted me good morning every time I have came in. I usually get the iced shaken espresso with vanilla sweet cream cold foam. Some Starbucks forget the cinnamon powder on top but this crew has been paying close attention to their mobile orders. Only downside, please bring back the honey citrus mint tea. I looked two days ago and it was sold out. A few months ago it said on the app sold out. Please bring it back! This is once again my go-to Starbucks and I'm glad things have improved here! read more

I order 4 drinks via mobile app. 2 of them were Caramel ribbon crunch fraps. 1 of them with no whip. I get the drinks and they put a little whip on it. I told them and they said 'in the future you need to put no whip'. I check the other one and it said no whip, but definitely had a lot of whip. They took both drinks back to fix and then they gave me 2 with no whip. I told them 1 of them had whip. They took it back to fix and they gave it back without the crunch. If you don't know how to read the labels then don't work there read more

Super slow... inside closed at 5pm and drive thru is extremely slow. In the past this Starbucks has been really dirty inside. read more

Horrible my brown sugar oat milk shake and espresso was horrible I get this at other locations and it's delicious Cam here in my own hometown and it's just not right flavor of the coffee was off as well feel like it was brewed a couple weeks ago come on now Vallejo step it up but my impossible sandwich was delicious but it's pretty hard to mess up a sandwich when you just throw it in a convection oven round of applause for the employees Elise they were nice but if you can't make a coffee you make me not nice read more

Starbucks - Sad - Coffee & Tea Near Me - Vallejo, California

Aside the ice machine being broken, nothing we can do about that. What really bothered me was the lack of customer service. And once i was helped, its like i was bothering them at work when its their damn job too assist their members. The amount of time i stood there for help was ridiculous. No smiles no nothing. Its so hard to find good customer service. Get it together Starbucks off magazine st!!!! Rude af I DEF WILL NEVER COME BACK TO THIS PLACE AGAIN! read more

Jenea was extremely rude confrontational and downright unprofessional. I will never return to my local Starbucks because of this employees behavior today. Do better! read more

I give this place a solid five stars. Not because the customer service was fabulous at the beginning, but because they really came through. After ordering my drink I stood around and watched many people get their orders. I didn't hear mine. But a drink for James sat there for awhile. After asking a couple times, we figured out James took my drink. I think he's going to be disappointed because my drink was pretty different from his vanilla latte. They happily remade my drink. The drink was excellent. And then they surprise me with a Starbucks card for my wait. They really made this right. I'll definitely stop back by the Starbucks when I'm coming through. And maybe watch the drinks coming out a little more carefully read more

Starbucks - James, your drink is here. - Coffee & Tea Near Me - Vallejo, California

So I never come here for personal reasons, but my employees love it for some odd reason. Regardless every month I come in and buy anywhere from 40 to 100 gift cards. Being that I blew tons in December I went light and got 40 gift cards this time. I first ordered coffee for 2 of my managers and when I went to pay for that no ID needed, when the manager saw me buying 40 gift cards she made sure the cashier knew the "New" policy is she needs to check my ID.....cashier looks puzzled. At this point I'm irritated but what can I expect. The employees are so into what I am doing and the manager staring at the transaction they do not tell me my drinks are up, with no names or anything on them. When I go to pay the cashier motions for me to put my card in the machine, I hand it to her with my ID and she says "Oh, thanks I forgot about the new policy".......yea ok. Cashier was great, but at this point I'm ready to go so I walk over and ask if these are my drinks and the lady says what they are and I'm like yes. I ask what happened to writing the names on the cups and calling it out and she said "Oh sorry, not sure what happened". So sad that I go to so many Starbucks to buy gift cards, i surely will never go back to this one and it sounds like there needs to be some training because this is some of the worst I have ever seen from a business. read more

See all

Theron just made thee best brown sugar shaken espresso! Thank you so much for making quality drinks! read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Vallejo, California

The nicest of all of the Starbucks in Vallejo, the others ones are either a bit run down, or are two small on the inside. This one is nice and new, clean, well maintained, and spacious! Lots of seating! Tons of seating! Ordered a Grande coffee to go with room for cream. Coffee was strong and delicious! read more

Starbucks - Coffee & Tea Near Me - Vallejo, California

See all

Literally told the lady I wanted bacon egg bites and she gave me egg whites.. Like whyyy. Got on the free way and realized that she gave me the wrong order. Their store is too close to the freeway to be messing up someones order. Pissed me off. I still ate it because I couldn't turn around cause I already crossed the bridge but I did not enjoy it not something i'd eat that's why I didn't order it. Smh. read more

I'm barely review Starbucks cause there's nothing to review at all :))) it's been around for so long and Starbucks is everywhere . But this place and this lovely dude made my day. He's hilarious, kind and I love his energy. Sometimes the drinks isn't important at all. We just come to the coffee shop for a random drink, sit down a little while, relax. So that's so great if you meet cool staff and they cheer you up. I'm definitely go back to this Starbuck if I'm in the area again. Hope he still there. read more

Starbucks - Coolest dude ever - Coffee & Tea Near Me - Vallejo, California

I've been going to this Starbucks for the longest And I work morning shift starting at 4:30am and supposedly they open at 4:00am but sometimes I go and they not even ready to take orders yet. read more

Every weekend I travel from San Francisco to visit family on this side of the Bay Area. We always tend to kill 2 birds with one stone by getting gas and our morning coffee run as well. For every Sunday, I have found this group of staff so pleasing. So cheerful, helpful and so kind to each and every customer. Today especially reminded me how this community is so blessed to have this staff. With everything happening during this fall season-- PG&E power outage and local NorCal fires- this team demonstrated that they are dedicated to their business and ensuring each customer is well taken care of. They have kept their composure during the highest stress level of the community but kept a strong head to keep business thriving. Thank you to this team! I look forward to my weekend coffee escape with you all! You're doing such a beautiful job! read more

My drinks are alwaaaays on point every time I come to this location. The baristas definitely know how to make coffee and every person I see at the drive through window ALWAYS genuinely smiles at me. This is by far my favorite Starbucks in the Vallejo area and it's down the street from me :) double win for me! read more

WORST CUSTOMER SERVICE!!! Young man or I should say boy working the drive through FORGOT something on my order and I had only pulled up a little bit but hadn't left yet so I got out to ask for my missing item and he WOULDN'T help me!!! He started shaking his head and TOLD ME TO GO AROUND giving me this ignorant look on his face!!! I did go around to the inside to ask for MY MONEY BACK! LEARN CUSTOMER SERVICE SKILLS! DO YOU REALLY NOT KNOW HOW TO SPEAK POLITELY TO PEOPLE WITHOUT AN ATTITUDE?!?!? read more

We went through the drive-through, it was super fabulous. A super cute and charming Barista was awesome and played Mad Libs with us...bonus points! Great service, great coffee, fun times, what's not to love!?! read more

Ideal Drive Thru Starbucks Run! This is my preferred Starbucks in Vallejo and Benicia. They make my drinks great every time without fail. My drinks are on the sweeter side of the menu. Each staff member has been so nice. The only downside is the location but I still give it 5 stars for it's consistency in my experiences ^__^ Final Hashtag: #DrinksGivinMeLyfe read more

Starbucks - Strawberry Acai Refresher w/ Soy Milk (aka the Pink Drank). Always perfectly sweet with pretty strawberries. Lincoln Rd staff the real MVP - Coffee & Tea Near Me - Vallejo, California

I ordered a venti Americano that was served cold and with rotten milk. Yes, the milk was rotten. I will never trust anything that's served here again. read more

Service was very slow and there was only one car ahead of me that was leaving. When I handed the cashier the exact change she dropped the change on the drive thru ground. No biggie, it happens, but when she tried to give my change she didn't count what she dropped. When I told her, she acknowledged it, looked at it and tried to give me change. I got out handed her the 3 quarters, and then she dropped them again!! Now I think it's on purpose and I told her I'm not picking them up again. She was very passive aggressive but trying to fake being polite. Not sure what her problem was but I Don't plan on going back. read more

Nice cool, calming atmosphere. Grabbed a drink and sat down to enjoy it. I gave 3 stars instead of 5 because the workers are very rude and rush you. I had just walked in and the barista was barking at me what drink I wanted even when I said I was still looking. I wasn't holding up the line she just wanted to go back to flirting. Overall. Good drinks bad service. Next time I'll do drive thru read more

Starbucks - Yummy green tea latte and a sunflower cookie - Coffee & Tea Near Me - Vallejo, California

I ordered a grande Chestnut Praline Frap. On the fourth or fifth sip of the frap. I discovered a small piece of glass or clear plastic in my drink. I immediately threw out the drink for fear of chocking or ingesting glass/plastic. By time I discovered this we were already in our driveway so we did not return to report this to the staff. Something like this has never happened to me before at any other Starbucks location. I am highly disappointed and skeptical to return to this store! read more

I frequent this Starbucks probably 2+ times a week..my coffee order has changed, but the taste and strength of what I order is consistant. I normally go thru drivethru, but since I started using my personal cup, I actually park and walk in. The place is kept very clean & you're in/out within 3 minutes. One time my coffee took longer than most & the barista (which I think was a supervisor or manager) apologized & gave me a coupon for a free drink during my next visit. How great is that...and I didn't even complain about the wait! I'm giving it 4 stars for consistancy of my coffee, friendliness, & the knowledge of most baristas, but lacking 1 star due to the price. It fluctuates! Starbucks, please remind your cashiers that in an ICED venti, there are 3 shots, not 2 (like in the hot drinks). I normally ask for an "iced QUAD ___" but have gotten charged for two extra shots twice in the past. This last time, I questioned the cashier & he pushed that I was incorrect.....PLUS he didn't give me my 10 cents off for bringing my own cup. I didn't argue anymore, but after that, I changed my order to just a Venti Americano that comes with 4 shots. Nevertheless, I'll continue to frequent this place!! read more

This Starbucks has horrible customer service. You walk in and they ignore you for a good few minutes even though it's EMPTY. They don't properly wear their masks and they are clearly overstaffed. 4-5 people working and everyone ignores you... not to mention it's not very clean and the trash was overflowing. read more

This is my go to study Starbucks! I generally come here to do my work before I head off to school. There are lots of tables and couches and the place is clean. :) There are a good amount of outlets against the walls, but I wish they had more. :P The baristas are nice and friendly. The drinks taste similar to other Starbucks so you don't have to worry about it being too bland or too sweet. This Starbucks has a drive thru which is connected to a gasoline station with subway right next store so you get a lot of interesting characters that stop in. I've never been here at night so I dunno how safe it is after 5 pm but it's a nice place during the day. As the end of the semester approaches, I will define make this spot my second home. :) read more

See all

My job was to bring the coffee to a potluck so I figured the trusty Starbucks would be perfect. After all, I've ordered travelers from this particular location before. But Saturday particularly sucked. I ordered in person, paid, and waited a half hour. I lose my patience and ask about the coffee, and I was told it was given to someone else. I was given a refund and an apology. Sure, an apology. That makes up for wasting a half hour waiting, then the shame of showing up to a potluck/business meeting empty handed. I had no time to wait for a replacement traveler. "Sorry"? I don't think so. You give me 30 minutes of your life so I can waste it for you. I strongly discourage any business colleagues from having meetings at Starbucks or doing any business with them. read more

Not a fan of this particular location even though it's right along the freeway and makes it a breeze with my morning commute. However, the past 2 weeks not once but 3 TIMES my mobile order has been stolen. I not only had to wait for the order time provided by the app (10min) BUT then another 8 minutes for the staff to remake my order (food and drink). Three times in 2 weeks is too many. STARBUCKS needs to keep the mobile orders behind a window so this doesn't keep happening. Not cool.... read more

This is my go to Starbucks location! They are the only ones that get my drink right EVERY TIME! They are also super friendly and quick. Thank you for your hard work! read more

I am glad this Starbucks is attached to a gas station and convenience store. It is a lovely Starbucks,and the policeman is always coming there,so good. And I love the people who are going there because it's kind. Maybe they buy a coffee for you.and also they talk nice to each others read more

I typically go to a drive-thru Starbucks on my way to school. I noticed the sign from the freeway, so it immediately caught my eye. The wait time was like a 2 minute wait. Which is awesome compared to other locations I've been too ! However, it made sense once I got to taste my coffee. I ordered a caramel macchiato with almond milk. My coffee did NOT taste anywhere near what it typically tastes like. I was EXTREMELY disappointed paying $5.45 for a drink that tastes like shit read more

Starbucks - Grande Caramel Macchiato - Coffee & Tea Near Me - Vallejo, California

Absolutely horrible. I tried to give this location plenty of opportunities to redeem themselves however it was all in vain. Drinks are constantly made poorly! I wonder if this location even follows the standards corporate sets for all drinks. It sure doesn't taste like it. What's worse is the customer service. When it's pointed out that the drink you paid for was made incorrectly they snap back with attitude even roll thire eyes. Horrible location. Startbucks on Admiral Callaghan is by far the best in Vallejo. Wonderful customer from every member and drinks are on point. read more

I order online, my order is wrong and she looks like mad when i told her. She just got my wrong order and throw it in the garbage didn't even ask if i want to keep it or what. I tole her there is a homeless guy outside you should have just give it to me and i offer it to him he will have a warm breakfast double bacon with egg and cheese. Her response is ‍. No apologies at all. No customer service at all!!! read more