What more can I say the S. Tracy location sucks. Waiting over 30 min's for two drinks. I decided to cancel my order. I had the pleasure of dealing with Sam. Sam is extremely rude, poor customer service, and gave attitude. Literally not my problem your short staffed. Sam should probably not deal with customers. Maybe have her focus on taking out the trash and sweeping the filthy floor. I will drive across town to get my order. read more

I do enjoy the app more than ordering in store . Usually ahead of time and with more than just my drink. Sometimes when I order foods the workers don't have it ! Meaning the lost the ticket or set it in the designated area and someone snagged it. Tragic. Prices are tolerable but I do wish they make ingredient swaps with out fees. Like come on I'm replacing an ingredient not adding. read more

Starbucks - Trenta Mango dragon fruit refresher (3scoops dragon fruit) light ice - Coffee & Tea Near Me - Tracy, California

Im never the type to leave reviews but as i'm sitting here waiting for my mobile order, there's a group of baristas obviously talking to a barista who was off the clock as she was talking about their group chat and how no one responded and the next thing you hear is "Im gonna tell so and so to kill them selves" and all 3 baristas just start laughing. How is that behavior acceptable? I'm at a loss for words. I've had 2 family members commit suicide, and for people to actually think it's something to joke about it INSANE. I will be getting in contact with a manager as soon as possible. read more

It's always nice to come here after my morning walk, grab a coffee sit and ponder, use their free wifi and sometimes chat with the frequent coffee crowds that hang out here in the morning. The place is always packed in the morning but the service is very quick and you get your coffee in no time, hot and fresh. The baristas knew the names of the people who were usual customers here. I know that starbucks can be overrated at times (with their pricey, sweet drinks) but with the right people, this place is a really nice joint to come to, to start your day. read more

Starbucks - It's a full house today (03-07-2015) - Coffee & Tea Near Me - Tracy, California

Don't know what happened here today! So many people that ordered at the register were waiting! I guess the focus is on the mobile orders. Sav was amazing! read more

This is a nice lively Starbucks at the south end of Tracy. The next closest Starbucks is way over on 11th street so all the south siders tend to frequent this location. This spot is a nice hangout-type starbucks and certainly not geared to commuters as it has no drive through and shares a parking lot with many other eateries. It is a nice place to have a cup of coffee. It has a nice inviting open layout and allows them to rearrange tables to fit their whim. Plenty of outdoor seating as well. The crew here has been nothing short of friendly every time I have been there and their drinks are consistent and taste exactly as I expect them to. read more

Starbucks - Fall colors - Coffee & Tea Near Me - Tracy, California

i try to give this place a chance but every time after another i'm more disappointed. I swear there is always SOMETHING wrong with my drink. they either forget something, make the drink wrong in general or half ass it completely. The worst part is most of the time they aren't ever usually busy when i place the order so they can most definitely take the time out of their day to do their job and actually read the sticker when the orders come through. The people here need retraining on bar at this point the amount of times i get my drink and am disappointed is crazy. I try to give the benefit of the doubt usually but i'm for real done with this place. 1000% the worst starbucks in tracy. read more

Absolute WORST STARBUCKS I HAVE EVER BEEN TO. So, it's 11:30 right! You would figure that it wouldn't take 15 minutes to make 2 fraps tall at that. Well 2 YES 2 people got their "cold drinks" before me and normally that wouldn't bother me except I specifically said I need them as quickly as possible please. So then their like the tickets went out of order- how do you mix up tickets that are printed out in a line? ‍ so im sitting there pissed off still and then he goes well Youre next but I'll just get you a refund? Like WHAT? I don't want a REFUND- i want you to make my kids drinks. Like didn't offer me a refund for all my drinks or anything. Thank God i don't live in Tracy, cause I'd avoid this like the damn plague. They're rude (except the manager- he was the ONLY NICE ONE), the rest of them need some customer service training... hope I get a refund from the manager on my card for all these drinks. And they didn't make my caramel macchiato right, if that is even possible! read more

Starbucks - Their terrible Starbucks - Coffee & Tea Near Me - Tracy, California

This is my second favorite Starbucks in town. It's only in second place because there is no drive-thru. I don't mind getting out when I have the time, but some days I just need to be able to go through the drive thru! I always have a positive experience here. Today the cashier/barista made sure to spell my name right. Extra points for that, since NOBODY seems to care to spell my name correctly. It's the little things that make the difference! The drinks, pastries and foods here are always good and the restaurant interior is always clean. The lobby has a nice ambience, pretty low key. It doesn't really ever get crowded at this location and when it does get busy I still get my order pretty fast. All in all a good solid Starbucks! I will definitely be back! read more

Starbucks - Food and pastry selection - Coffee & Tea Near Me - Tracy, California

Always great customer service even when I'm here to closing time. They never rush me out or make me feel bad for hanging out so long. They have all the Starbucks standards but customer service is by far the most important and they stand tall. read more

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Late delivery and they didn't give the right order. when we told them they said that we were wrong. also very busy

Left empty handed without a coffee FAIL! Sad, I live about a mile away and frequent semi regularly. Saturday 6:20am I am the ONLY CUSTOMER in the place. there are 2 people behind the counter and at least one more walking around in back All I want is a cup of coffee, should seriously only take 40 seconds to deal with me. The old guy says.." it'll be just a minute" to which i say ok... Over 5 minutes later, I am STILL THE ONLY CUSTOMER IN THE PLACE and I STILL DON'T have my coffee???... but I waited a few more minutes at which time the employee that was in the back came out and asked the old man what he should do. The old man didn't say to help me get my cup of coffee???? ... it became obvious it was going to be another 5 - 10 minute wait, so I just walked out of an empty Starbucks , empty handed without a coffee! What should have been a 1 to 2 minute in an out transaction, made me an Anti-Starbucks customer forever. Because of this, I will go out of my way for better service from a different company.... Luckily there is a Peet's Coffee in Raley's next door where i got my coffee in less then a minute read more

baristas are nice but drinks always take more than 20 minutes to be done unless you order from mobile app , i havent came here in so long im more into dutch bros and dutch bros is waay faster , idid not miss it here read more

Mobile Ordered and came to pick up drinks 1 of the 2 I ordered was ready. For 10 minutes 2 workers didn't even start mine and kept telling us it was coming up. There were only about 5 other people there and they all were waiting. Finally reminded them and they said it was there but they pulled out a new cup and barely blended the drink was chunky when I got it. read more

kaycie is the nicest employee and overall good vibe from everyone here unlike a lot of other starbuckses!!!! read more

Starbucks - Coffee & Tea Near Me - Tracy, California

My favorite Starbucks, most of the staff is very welcoming and nice. If your drink isn't good, they're always kind enough to remake. I love my usuals Hailey, Madi, Justin, Mili, and Kasey (hope those are spelled right). They always make my day!! read more

I been coming to this store for many year and they are very friendly with people. But I have one complaint about them, they don't pay attention to the online orders. I always tell them to put a light splash of milk in my coffee but they don't follow the instructions and put a lot of milk in my coffee. I wish they pay attention to the instructions. read more

This Starbucks is like a home away from home for me. I come in about twice a week--sometimes more--for a refreshing drink and a chance to work, read or relax. The staff led by Roger, are always friendly and professional. If there is a problem, they will make it right. A while back, I ordered a Pike Place, which would normally take less than a minute to make and receive. Well, they got busy and totally forgot the order. One of the baristas noticed I had been waiting for a while, and when I told them the problem, they were very apologetic and gave me a $4 coupon. One investment they could make is one of those air curtains to keep the flies out during our oppressive Tracy summers. Overall, it's a great place to relax and enjoy some great beverages and people. read more

They are the best STARBUCKS in Tracy the Baristas are so nice even when they're busy! They always make me feel like I'm at home!!!

As of recently, my past few visits at this location were not satisfying. My "coffee" has been tasting just like hot milk no matter what I've ordered... read more

Friendly staff, nice ambience, enough seating capacity & an excellent barista that's what makes this location a nice hangout n meeting place. read more

My favorite Starbucks, coffee is always made right and ready when I arrive! The order ahead app is a lifesaver.

Love the service they provide. Everyone is really kind and welcoming. The baristas are all fast at work and make my Starbucks drink really good!! read more

Best customer service by both gentlemen working tonight. I totally dropped my coffee accidentally and totally my fault. Well when I went to go pay for another, he said you're back and I said I dropped my drink. Not expecting a free drink because it was my fault. He said no, we can remake that for you. No worries! I really want to say thank you for that! That kind of service should never go unnoticed! I just want to say I appreciate the customer service from this location! read more

All I wanted was a peppermint hot chocolate, I have no clue how hard that is. First they gave me a peppermint white chocolate mocha and then something else with white coloring. Two times in a row and you still can't get the order right. read more

Starbucks - Coffee & Tea Near Me - Tracy, California

Ordered the wrong drink online. Mikey overheard me scold myself for ordering it cold instead of hot and offered to make it for me for free. I did not expect this but I was so appreciative that he did! He has amazing customer service skills! Thank you Mikey! read more

Worst service!! I have ordered online three times with the separate times and every time it say will be ready at a time i show up 20 after the time n still not really not even started they are alway way behind why even order ahead if i still have to wait 45m for two drinks read more

Different experience yesterday. I did a mobile order that said I would have to wait 15 minutes or two breve cappuccinos, and I went to get them they were late. Crazy busy, about 10 minutes after they were supposed to be ready, someone found them for me. They were not cappuccinos, they were lattes, no foam at all. I discovered this when I was walking out and just left them on a shelf near the door. There were at least 6 people working in the well, but they were getting crushed. So I understand the wait, but cappuccinos are halfdrink and half foam, right? read more

I come to this store all the time and always get great service and drinks! I came on a Friday morning to pickup a mobile order and unfortunately the staff was really backed up (it was crazy busy!). After a bit of a wait I had to head out to work. The next day I called and let them know what happened, I came in and got two drinks on the house! Shoutout to Kyra who was so sweet on the phone and Ethan who got the line moving so fast. read more

I'm typing this review as I wait for my drink order. So there was this guy in line (in front of me) who had a long list of 10 drinks to order, apparently on a Starbucks run. I was thinking... "Greaaaaat... I'm gonna be late to pick up Ryan from school..." but by the time I had finished paying for my drink, the barista on drink duty (I think his name was Roger) had already finished making 6 of the 10 drinks. Talk about a Speedy Gonzales! All the while he was friendly and made small talk with one of the regulars. The girl who rang me up (I overheard her name was Kylie when Roger asked her a question) was super sweet and friendly as well to me and all the other customers after me. I don't live in Tracy (my sister does) but if I did, I'd probably come back to this branch since they are on top of what they do! This out-of-towner appreciates y'all! PS. I made it out of there in time to pick up the nephew, with 15 minutes to spare! :D read more

I should start by saying I'm not generally a fan of Starbucks, considering the myriad good authentic coffee venues around where I live. But I have to take a minute to write this because coming here was a pleasant and humbling surprise. Needing a pit stop before my last hour home, I ended up here (it's reasonably close to 580). The attitude of the staff was refreshing and genuine. The ambience is on the better end of the spectrum of ones I've been to. And the handsomely tousled barista (John if I remember correctly) poured by far the best foam I've ever had at a Starbucks and had an aura that made me feel like I was already back in the city. Stopping here reminded me that having an ethnocentric bias is bs and quality can be found anywhere, even among the soccer moms and commuters. read more

HAPPY I AM! I no longer have to do the extended hike to 11th street to get my crack in a cup...WHOOP WHOOP! Location alone deserves 5 stars since it's in walking distance and near the big ass Raley's I'm forever wandering around in. Service is a little sluggish but tit just opened so HEY. What I really like about the setup is the extra long tables that pleases my inner viking. RAWR! The paintings stretch out above these tables and the entire place keeps to Starbucks style - dark rich browns. Extra coolness stars go to the ROUND condiment station. Why was this not done before???!!! I no longer have to be patiently wait to dump my 1 1/2 equals and pound of cinnamon into my coffee. Not the traditional bar against the wall, but centered so everyone can easily fix up their liquid crack just the way they like. CHIN CHIN! Thumbs up all around. read more

Starbucks - Coffee & Tea Near Me - Tracy, California

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Appreciate the whole morning staff for being awesome and always having the positive attitude they have every single morning from Mon-Friday! I have been going through there drive thru before work for more than a year now and they have always kept the great positive vibes. Thank you read more

This is the nicest Starbucks I've been to in Tracy .. granted it's brand new but still inside it's spacious and you don't feel as if your standing on others to wait for your drink. I love the long bench they have against the wall for all the cyber folks and the selection of cushy chairs, benches and stools. Not a fan of Peets ... I'm so glad Starbucks has made it's way south!!!! read more

This is hands down my favorite Starbucks. The coffee shop is clean and the staff is great. I worked across the street for a few years and visited this Starbucks on a weekly, sometimes daily basis.   While this Starbucks can get very busy during the morning or lunch time rush, the staff is always friendly and very fast. My customized drinks were never made wrong and were always given to me with a smile even during the most hectic of days.   I no longer work near this Starbucks and haven't been in a few months. Every other Starbucks I visit falls short of the level of service and quality I received at this location. I'll have to make the 30 minute trip out to get coffee, for old time's sakes. read more

For having so many people working at once it still takes FOREVER to get your drink. I ordered my drink over 30 mins ago and it's still not ready. Mind you it's nothing complicated just a nitro cold brew with sweet cream. TERRIBLE...last time we ended up just leaving without our drinks because we literally waited for an hour and thirty five minutes. If all other Starbucks don't have this issue, wtf is going on here? read more

I havent Journeyed down to 11th st in ages....Wow, thanks again. I do feel bad that I'm neglecting PEETS in Raleys ever since this Starbucks opened up but I cant help it. Super duper nice in there, and I love the lay out. read more

Worst service ever, the barista screwed up the same drink three times (1st it was the wrong size, then she tried to make it iced instead of hot while she used her fingers to reuse the teabags from the previous drink mistake, and last they forgot a basic ingredient to make the drink) all in ten minutes and never once did the barista bother to read the drink label to actually make the drink correctly. I get that its busy and some orders can be complicated but there were no substitutions to my order and the barista still managed to screw it up 3 times despite other employees telling her to read the label. If you can't read or don't want to, you shouldn't be the one making drinks. read more

FINALLY, there is a Starbucks for all the people that live in the cuts in Tracy!! I used to hate driving all the way to the one on 11th Street (although it's only 10 mins away) whenever I was home visiting my parents, this one is so much closer! :) They have a little bar area with stools so you can sit and watch the Baristas make your drinks! Love it! Only downfall - I wish it had a drive thru! Oh well, you can't get everything you wish for. read more

The employees here are well-trained, knowledgeable, professional, and friendly. I was greeted and welcomed at the door. I truly loved how this particular location was furnished. I guess it's always nice to work at a brand new location. Needless to say, my drink was delicious. Beverage quality was on par! The barista and I had a short conversation about tattoos. She was pleasant! The only small complaint I have is that it gets a bit cold in here. I do realize they have no control over the AC unit so it won't affect their review. Great location with a great staff. Keep up the great work, guys! read more