Amazing cookies! Fast service everytime I visit! Easy to order online and pick up. All of my family ask to go to get cookies everytime we pass by. read more

I will not be returning to this Crumbl location. Anyone familiar with this area already knows the Modesto location is superior in terms of cookie quality and service, anyways. You will be guaranteed a long wait time if using the curbside pick-up option. I have learned this in the short amount of time the Manteca store has been open. However, my final straw was being made to wait just over 25 minutes for my curbside order before I finally gave up and walked into the empty store. This is all while the app had said my order had been completed 20 minutes prior! 2-3 other customers who arrived after me also chose instead to go inside to pick up after a long wait, as well. I have worked in customer service, and fast food. I know about being swamped and understaffed. Things happen. What really shocked me, however, was my long wait wasn't even acknowledged by the employee in the store--even though I was clearly frustrated. My box was also completed, just sitting on the counter, ready for me to come into the store and get it. On top of that, the cookies were dripping sauce and the bottom of the box had more crumbs of the toppings than were actually on the cookies themselves. This store should consider not offering curbside pick-up, since it's not an actual option. Or hire more staff so they can handle the demand of the area. read more

Grabbed some sweet treats after eating lunch nearby. I didn't know they do weekly rotating flavors. We ordered the marbled stuffed cheesecake, snickerdoodle cupcake, and the Biscoff skillet cookie. I actually gave two of the cookies away, so we only got to try the Biscoff skillet one. It was definitely sweet, but really good! read more

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We came to try the viral Dubai Crumbl options. Which earned me a free cookie for another visit. I bought a 4 piece that would save a bit than buying each but the Dubai selections are a bit extra ($3 per) For my 2nd visit at this new location I'm leaving a review. I was only grabbing my reward cookie and had mentioned I would buy a Dubai cookie but it wasn't displayed, the employee said it's on our secret menu we have some. I opted for the brownie one but then later thought I should have gotten the cheesecake one. The first visit when I tried both were so delicious. Getting to this location I noticed I could enter near through the Dutch Bros side but leaving the traffic lights seem to follow a timer. They are a small location for just ordering and taking home to go They have a cute Crumbl wall, kiosk to order from or friendly service to take your order. I always thought crumbl cookies were too sweet and they still are but now that I have a closer location I will be visiting a bit more than I have been before. I'll just enjoy the cookie for a few days cutting it up to last instead of eating the whole thing in a day. read more

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Yesterday I placed a curbside pick up order. Checked in when I parked, and waited 5 minutes. It didn't look like anyone was coming out so I used the option on the app to nudge the staff. Waited another 5 minutes and still no one. So I decided to call into the shop to see how long it would be until the order was ready. The worker that answered the phone sounded completely flustered and when I asked about my order she rudely said "we have a ton of orders right now!" There was no apology, just the rude quick answer. So in response I said confused "okay?" She then asked for my name and said that my order would be out in another 5 minutes. But 5 minutes turned into 10 minutes. And when my order was finally brought to my car all the worker had to say was "here's your order." No apology again, or at the very least a simple greeting. No customer service skills at all. And to make matters worse one of the cookies was completely raw. My order included a full size summer berry tart cookie. Its described as a delicate shortbread cookie topped with silky vanilla bean mousse, a spread of house-made strawberry jam, fresh raspberries, and fresh blueberries. Shortbread cookies are meant to have a crumbly sandy texture. The cookie is received immediately started to feel like it was melting in my hand which I thought was odd. When my kids and I bit into it it was clear it wasn't cooked. The consistency was chewy and gooey. It was obviously a raw cookie covered with toppings. I am beyond disappointed with this experience. And to the business owner, please do not recommend for me to chat with customer service like you suggested to other yelpers. I've already tried that and was directed to contact the store directly to speak with the owner since Crumbl is a franchise. read more

Crumbl - Manteca - Tried chatting with customer support to make a complaint but was directed back to the specific store since these are franchise locations. - Bakeries Near Me - Manteca, California

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Quite literally the worst Crumbl I've ever been to - and I don't even expect much from Crumbl since I just order my cookies thru the app and pickup when they're ready. Walked into the Manteca location and was not greeted upon entry despite there being 5-6 crew members behind the counter. The man standing at the register was waiting to be helped so he could pay with cash, but crew members constantly walked by without even acknowledging him. My order was at the top of the queue but I still had to wait 8-10 minutes while I watched the employees frost and package cookies for another employee. To top it off, when I was finally handed my order, the box was covered in sticky frosting and raspberry jam. The cookies all looked sloppy and rushed. The Biscoff Pie was awful and nothing like the Biscoff Pie I had from the Modesto location. The filling was LITERALLY Biscoff buttercream with chunks of unblended cream cheese. The consistency was like melted buttercream frosting. I will not be returning. What a terrible first experience for a new and fully staffed location. read more

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Service is great , food n sweets in delicious , excellent customer service !! Cookies melt in your mouth

Sweet staff, amazing cookies. Always a great diverse menu of delicious treats. Upon entry I was greeted by a very sweet girl. Young too, she wasn't pushy, she answered every question I had even though it was kind of lame question because all of their cookies are good, but she is sweet. She let me take my time. I didn't feel rushed, and I'll definitely be back. read more

Crumbl - Manteca - Bomb dot com - Bakeries Near Me - Manteca, California

Got the free dirty soda it was very small but it was good. Got the Sprite strawberry mango coconut sunshine one, and my son got the dr pepper coconut cream one. read more

Bought the Minecraft cookies and had my son pick up the order made online. Once my son came in it was pure disappointment! The cookies were not good looking some were cracked the other one missing corners, frosting was was only on half the cookie. Man yall need to do better. Almost $27 for some cracked and ugly cookies. Not going again. Rather go and get some cookies from a small business . read more

Cookies are delicious and service is good but can be a bit lengthy to wait for your order.. Love the decorations in the store, so upbeat and pink!.. read more

When I got home, I opened the box too eat my exciting lineup of cookies nonetheless, this is how they looked not appetizing at all. The s'mores cookie was either broken or just made like that and they stick on a marshmallow in the middle to hold it together, the strawberry shortcake, the strawberry and the icing was already melting, and the cheesecake just looked like it wasn't fully finished sitting. There's times where these cookies look very disappointing, but I'm excited for the flavor lineup that I try to give the store another chance. Even though the store is closest to me, I'd rather drive either to Modesto or Tracy to get better cookies. read more

Crumbl - Manteca - May 26th crumbl line up: Biscoff Cheesecake, Smores, and strawberry cheesecake cookie - Bakeries Near Me - Manteca, California

Literally if I could give this no stars I would. Absolutely gross. The floors and walls are filthy. Service was horrible. Everyone looks half awake . I will never return. Ill make the trip to modesto and turlock. read more

Crumbl - Manteca - Bakeries Near Me - Manteca, California

I've been to many crumbl cookie stores and never seen one as dirty as the Manteca location. For starters the menu wasn't updated, and when we told an employee it wasn't updated, they didn't seem to care. I went to order my cookie they said it would take too long to make. So I just had to get one that was already finished. Ive tried to give this place multiple chances, I had ordered another order for curbside pickup and waited in my car for almost 30 minutes. I was so excited for this to be a great spot to take my kids, but I am always dissatisfied. I hope something changes in the future. read more

It's a nice store, though the customer service could be friendlier. The handoff of items would feel better if it were quicker and done with a smile. read more

Absolute mess. The girls are super sweet and doing their best but my 5 minute wait turned into 25 minutes and a wrong order. She knew it was wrong and gave it to me anyway. This is why I get for trying to do something nice. Go buy a doughnut or yogurt instead. read more

Quality is pretty standard! Not immensely better than any neighboring crumbls. But I was satisfied with my order.

Great fast service, could use a better warm welcome when walking in. But the cookies are always amazing. If I had to choose another thing to improve would be for them to have clean gloves when packing the cookies as they hand them greasy and chocolaty read more

Always the best cookies always deliver fresh friendly staff.. store is clean and welcoming

Cookies are spot on each order. Consistency is a must and that's what I love about this location. Highly recommend

Friendly staff & always clean Chocolate chip thin cookies and the Keylime cookie are my favorites. I love the cookies are always fresh. read more

placed a mobile order when there was only a few people. i waited 5 mins for my cookie but the icing on the cookie was runny and super thin, it was spilling over the edge and the cookie was also not chilled as advertised. when i tried to get a different cookie i was waiting to get the attention of an employee for 20 mins. at the end of the day my problem was resolved so wtv but this place is definitely understaffed and the employees are not taking their time to ensure the product is of good quality!!!! read more

Crumbl - Manteca - cookie - Bakeries Near Me - Manteca, California

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The selection of cookies is great. always has a great variety. This location is very new and nice.

Ordered 1 cookie. Only had 2 people infront of me but waited for 10 mins. Then was served a box that was actually so dirty that I had to clean it in my car before placing it on my seats. Just actually shocked because I've never been given an obviously dirty box from crumbl before or any place that I order from that I have to genuinely clean before putting it down in my car. I never leave reviews but after seeing others are experiencing the same thing I definitely think it needs to be fixed. p.s. ordered an oatmeal cookie yet had chocolate all over my box?? Lol read more

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I was very disappointed in this Crumbl. After being so excited for them to open, the staff was rude and my four-cookie box was so dirty and covered with food we had to wipe it with a baby wipe before we could bring it in the car. I've never had that happen at any other Crumbl. The staff doesn't even acknowledge you and the place is dirty. Super bummed. read more

Love me some Crumbl Cookies. Customer Service was Amazing. Cookies were fresh and delicious.

I am so happy that there is a crumble in my town.. my favorite dessert over cake and ice cream is Crumble.. sooo I am super happy they are here read more

Fast service! Always ready and tastes great every time. We love that we finally have a crumbl in Manteca.

Love this place I go every week to try all the new flavors that they have. I love the cheesecake

Hopefully they work out the kinks soon, they're still new but the cookies haven't been amazing the few times we have gone.

My Kids, nephews and nieces LOVED IT!!! The location and parking all good. The place is clean and the service is great and the guys working there they are always very friendly. read more

At first I was so excited to have a crumbl cookie near my house. Now I'm not sure how I feel about them. I've ordered curbside a few times and every time they take a while to come out. They aren't busy either. I can see them boxing up my cookies from the parking lot and the last few times the cookies have tasted like straight dough. Like playdough. Every cookie I try has that consistency and some are just too rich to even finish. I love the ever changing menu and the variety but truly the cookie has never really done it for me and I'm not sure I'll be back. read more

Amazing! Will definitely be coming in often! So glad we have one in town now! Love that flavors change weekly

love it! when I neeed a sweet treat this is the place to go! I love getting the mini cookies so I can try all the new flavors

Friendly staff, they greeted us when we came in, the order was ready when we arrived, the only complaint was that the boxes were dirty, and the outside of the brownie we ordered was hard read more

Finally a crumbl in my town! Nothing like a nice big soft cookie from crumbl. Just wish they kept the Pink Frosted cookie year round

Newly opened. The line was long but it went pretty fast. The staff was nice and friendly. The cookies were grewt.

Worst crumbl and service members, if you order online they take absolutely forever and ignore anyone waiting. It's always messy and dirty in the back. Absolutely worst service. read more

Little love this place. They make such good cookies love love love!! The employee was hella nice the place is so clean!!

So nice and rich and nice very clean they not rude they so sweet I would come to this one ever time