We came to try the viral Dubai Crumbl options. Which earned me a free cookie for another visit. I bought a 4 piece that would save a bit than buying each but the Dubai selections are a bit extra ($3 per) For my 2nd visit at this new location I'm leaving a review. I was only grabbing my reward cookie and had mentioned I would buy a Dubai cookie but it wasn't displayed, the employee said it's on our secret menu we have some. I opted for the brownie one but then later thought I should have gotten the cheesecake one. The first visit when I tried both were so delicious. Getting to this location I noticed I could enter near through the Dutch Bros side but leaving the traffic lights seem to follow a timer. They are a small location for just ordering and taking home to go They have a cute Crumbl wall, kiosk to order from or friendly service to take your order. I always thought crumbl cookies were too sweet and they still are but now that I have a closer location I will be visiting a bit more than I have been before. I'll just enjoy the cookie for a few days cutting it up to last instead of eating the whole thing in a day. read more

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Sweet staff, amazing cookies. Always a great diverse menu of delicious treats. Upon entry I was greeted by a very sweet girl. Young too, she wasn't pushy, she answered every question I had even though it was kind of lame question because all of their cookies are good, but she is sweet. She let me take my time. I didn't feel rushed, and I'll definitely be back. read more

Crumbl - Manteca - Bomb dot com - Bakeries Near Me - Manteca, California

Great fast service, could use a better warm welcome when walking in. But the cookies are always amazing. If I had to choose another thing to improve would be for them to have clean gloves when packing the cookies as they hand them greasy and chocolaty read more

Quite literally the worst Crumbl I've ever been to - and I don't even expect much from Crumbl since I just order my cookies thru the app and pickup when they're ready. Walked into the Manteca location and was not greeted upon entry despite there being 5-6 crew members behind the counter. The man standing at the register was waiting to be helped so he could pay with cash, but crew members constantly walked by without even acknowledging him. My order was at the top of the queue but I still had to wait 8-10 minutes while I watched the employees frost and package cookies for another employee. To top it off, when I was finally handed my order, the box was covered in sticky frosting and raspberry jam. The cookies all looked sloppy and rushed. The Biscoff Pie was awful and nothing like the Biscoff Pie I had from the Modesto location. The filling was LITERALLY Biscoff buttercream with chunks of unblended cream cheese. The consistency was like melted buttercream frosting. I will not be returning. What a terrible first experience for a new and fully staffed location. read more

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Literally if I could give this no stars I would. Absolutely gross. The floors and walls are filthy. Service was horrible. Everyone looks half awake . I will never return. Ill make the trip to modesto and turlock. read more

Crumbl - Manteca - Bakeries Near Me - Manteca, California

Cookies are spot on each order. Consistency is a must and that's what I love about this location. Highly recommend

Friendly staff & always clean Chocolate chip thin cookies and the Keylime cookie are my favorites. I love the cookies are always fresh. read more

Always the best cookies always deliver fresh friendly staff.. store is clean and welcoming

The selection of cookies is great. always has a great variety. This location is very new and nice.

Absolute mess. The girls are super sweet and doing their best but my 5 minute wait turned into 25 minutes and a wrong order. She knew it was wrong and gave it to me anyway. This is why I get for trying to do something nice. Go buy a doughnut or yogurt instead. read more

I am so happy that there is a crumble in my town.. my favorite dessert over cake and ice cream is Crumble.. sooo I am super happy they are here read more

Fast service! Always ready and tastes great every time. We love that we finally have a crumbl in Manteca.

Ordered 1 cookie. Only had 2 people infront of me but waited for 10 mins. Then was served a box that was actually so dirty that I had to clean it in my car before placing it on my seats. Just actually shocked because I've never been given an obviously dirty box from crumbl before or any place that I order from that I have to genuinely clean before putting it down in my car. I never leave reviews but after seeing others are experiencing the same thing I definitely think it needs to be fixed. p.s. ordered an oatmeal cookie yet had chocolate all over my box?? Lol read more

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I was very disappointed in this Crumbl. After being so excited for them to open, the staff was rude and my four-cookie box was so dirty and covered with food we had to wipe it with a baby wipe before we could bring it in the car. I've never had that happen at any other Crumbl. The staff doesn't even acknowledge you and the place is dirty. Super bummed. read more

Hopefully they work out the kinks soon, they're still new but the cookies haven't been amazing the few times we have gone.

My Kids, nephews and nieces LOVED IT!!! The location and parking all good. The place is clean and the service is great and the guys working there they are always very friendly. read more

At first I was so excited to have a crumbl cookie near my house. Now I'm not sure how I feel about them. I've ordered curbside a few times and every time they take a while to come out. They aren't busy either. I can see them boxing up my cookies from the parking lot and the last few times the cookies have tasted like straight dough. Like playdough. Every cookie I try has that consistency and some are just too rich to even finish. I love the ever changing menu and the variety but truly the cookie has never really done it for me and I'm not sure I'll be back. read more

Amazing! Will definitely be coming in often! So glad we have one in town now! Love that flavors change weekly

Finally a crumbl in my town! Nothing like a nice big soft cookie from crumbl. Just wish they kept the Pink Frosted cookie year round

Friendly staff, they greeted us when we came in, the order was ready when we arrived, the only complaint was that the boxes were dirty, and the outside of the brownie we ordered was hard read more

Worst crumbl and service members, if you order online they take absolutely forever and ignore anyone waiting. It's always messy and dirty in the back. Absolutely worst service. read more

Little love this place. They make such good cookies love love love!! The employee was hella nice the place is so clean!!

This is my first time ever going to crumble and I ordered two of the Dubai brownies for delivery and when it got to my house there was only one, I tried to call the store right after and I was on hold for over an hour, I tried to call again a bit after and still was on hold. I have called and emailed the store multiple times since I placed this order on the 2nd and it's now the 15th, I paid $30 for the two brownies and delivery and just want a refund for the second cookie I never got, I don't even want the cookie anymore but I don't want to waste a full $30 on one cookie, but I got a reply to my previous review to contact them directly but every call and email is either put on hold for hours or gone unanswered. read more

Cookie was delish. Soft with just a small bit of crunchy. Perfect Raspberry vanilla cream cheese frosting.

Delicious fresh cookies. Best in town! Always a variety of flavors! Friendly customer service.

Amazing and the staff is so nice and very knowledgeable about their deserts will come back

Very good very nice. I liked the flavors. Best place for me. Lovedddddd itttttttttttttt

So nice and rich and nice very clean they not rude they so sweet I would come to this one ever time

Newly opened. The line was long but it went pretty fast. The staff was nice and friendly. The cookies were grewt.

You know what's sad. That this is a brand new establishment and it was the worst customer service I have ever encountered. I don't visit crumbl often but because I am not a huge fan, but my kids like it. I would give negative stars if that was an option. I ordered way in advance because it was Halloween and I wasn't sure if they would be super busy. I even showed a little later than I specified online. When I entered not one person said hello. Mind you there is 5 girls working. I stood there at the pickup counter for probably 15 mins and not one single girl walked over, made eye contact, nothing! The poor girl at the register was helping another lady who was ordering plus handling the drive up orders. Meanwhile, the other yahoos in the back did nothing to help her. Since I had to wait, I started to notice how disgusting the place was... counters were dirty, floors were gross, paper towels dispenser was just the roll. When I kept getting avoided I finally walked up to one of the girls and asked if I could just grab my order since it should be ready to go. It was literally sitting on the counter 2 feet from me the whole time, which I also find odd because 1/2 the cookies I ordered were supposed to be "chilled". Once I got in the car the box itself was covered it sticky stuff, crumbs, like it was used. All I can say is Do Better! You're in customer service. If you can't muster up a hello, or a be right with you. You should find something else..... read more

Made a mobile order, said it would be ready at 5. I arrived just after 5, but the order was not ready. It wasn't even started. Received my order almost 6pm. Worst service for mobile order. read more

the cookies are not too sweet! workers are very nice and the place is very comfy and nice

I really appreciate good service, food is also very delicious , over all is excellent

Very professional staff. They were fast and polite. I do think for new store it was a little dirty.

Walked in to order. Nobody even looked up to acknowledge my presence. As an older person, I was not aware had to order by kiosk and no one told me so I walked out after 10 minutes. Ridiculous.. not everyone is 20 and knowledgeable about tech. Way to go Manteca.. this is why you will never become more than you are.. even when you get new businesses they are a disappointment! read more

Service was fast. The food was good. Very clean very organized very fast paced somewhere that I would really recommend to other people to try it out. Yummy cookies. read more

Great and super fast and fresh super clean glad they just opened it decently worth the visit

I order a Dubai chocolate brownie and my brownie was rock hard I could barely cut it with a knife called the store they stated that they had several complaints about this and took my name and number and the manager would call me in the morning still have not heard from them even after calling again and leaving my info again read more

Yummy. Very good tasting cookies. Slower service. .

Our experience to this Crumbl was overall bad. First, we ordered our cookies as you would normally do. Me, my daughter, and my son were waiting for our order and watched other people get served. After maybe more than 20 minutes, we still didn't get our order and three people had already got their pick-up orders. After the third person had left with their order, we got curious and decided to ask one of the two ladies over there where our order was. Turns out, it was sitting on the table behind the counter, and it looked like it had already been finished 20 minutes ago. This confuses me, because they had seen and heard us ordering our cookies. When we finally got our cookies, the lady hadn't even apologized for the mistake/making us wait for so long. She didn't say anything. And the most weirdest part, they have a pick-up counter and they didn't bother putting our order onto it. Why do you have a pick-up counter if you're not gonna put other people's orders on it? And I can't believe they had just put the order aside like that, instead of socializing and asking my daughter if that was our order or not. But the cookies were alright, thats why I added an extra star. read more