I initially tried a franchise of this bakery in AZ, and I thought it was amazingly good. I was so…read morehappy to see that they had other locations in California. I was look for a dessert place near Great Wolf Lodge to get sweets for my son's birthday. It was only like a yen minute drive from the lodge. When I got there, I went a little wild and got a dozen even though I knew it was overkill. I am so happy to say that the cupcakes were just as good as the one in Arizona. Moist, delicious, and not overly sweet. Mouthwatering basically. It's still not very close to me, but I'll make sure to stop by whenever I'm in the area.

I was gifted this for my birthday, super cute. Cupcakes were large and I love the cake, not sweet,…read moredelicious. Frostings were frosting sweet I prefer less but hey it works for everyone else. I was truly enjoyable will be ordering from!. Excellent presentation

I ordered a custom heart shaped cake and was very clear about what I wanted: whipped cream frosting…read moreon the outside and chocolate ganache filling with caramel and pecans on the inside. I even told them I don't like buttercream because it's too sweet and that I didn't want it anywhere on this cake. When I placed the order, they asked if they could add a little buttercream to the outside for texture. I said okay, but only a tiny bit mixed with the whipped cream. What showed up was all buttercream on the outside with zero whipped cream. When I asked about it, they told me it was whipped cream. I know what I'm tasting, and so did my guests. It was definitely buttercream. The inside was even worse. There was some ganache but barely any. The further we cut into the cake, the more buttercream we found. I did not want buttercream inside the cake at all. I barely agreed to a little on the outside and they didn't even respect that. The photos show it clearly. The further we cut, the messier and more uneven it got with just buttercream and buttercream. One slice had a thin layer of ganache with barely any pecans or caramel. Everything else was buttercream. I picked this bakery because I had a good experience with them the first time. The design looked nice, but the cake itself was really disappointing. Way too sweet from all that buttercream I specifically said I didn't want. I gave them detailed feedback with photos. Instead of owning up to it, the decorator got defensive. He said he used buttercream as glue to hold the cake together. But that doesn't make sense. If ganache worked fine as glue on my first order with them (which had no buttercream inside at all), why couldn't he do the same thing this time? He just chose to use a lot of buttercream instead of actually following what I asked for. I even sent more photos pointing out exactly where the problem was. But they still insisted it was whipped cream. My guests noticed it too. So are they lying? Management offered me a 10% discount on my next order. That doesn't help. I paid for a cake that didn't meet what I asked for and it ruined my event. I asked for a 50% refund which seemed fair. They read the message but never answered. Just complete silence. If a bakery is going to charge premium prices for custom cakes, you need to actually follow what the customer asks for. I was crystal clear about what I wanted. That's literally the whole point of a custom order. They like to ignore customers when there's an issue. I was ignored at first, then only responded after I pointed out how unprofessional they were handling things. That's when they offered the 10% discount. But the moment I asked for a fair 50% refund, they ghosted me completely. No response, nothing. That says everything you need to know about how they treat customers who have legitimate concerns.

Called last minute to have a couple of gender reveal cupcakes made and the staff were very nice and…read moreaccommodating. They were able to make it happen same day for us! The cupcakes came out so cute and tasted amazing too!

Great desserts! I recommend the carmelitas and her cookies!…read more Great prices and a knockout menu. Highly recommend you place an order soon!

Honestly these treats should be illegal they are amazing!!!! My only complaint would be the weight…read moreI put on can't stop eating them the peanut butter chocolate bars are to die for...

Delicious cupcakes cute display of cupcakes customer service was great I will go backread more

Awesome custom ordered cupcakes. Made the morning of your pickup. The cupcakes are delicious,…read moremoist, and very tastey.

The place offers good coffee with great ambience. Service…read moreis pretty good. Food was great too

Another great time to visit with a friend at Chit Chat! Athena gave great service with a smile and…read moreeverything is always perfect. I'll be back again and again!

I love giant cupcakes! Bottom is a shell made of white Ghirardelli chocolate and it is stuffed with…read morecake! Strawberry and banana layers with a banana crème filling with sliced bananas. So cute! Giant cupcake cakes start at $70 This size is pretty close to the same as my 6" 2 layer torte to 4 This four layered probably even more because it's ginormous is a cake that Willy Wonka would be so proud of it is spectacular. Gotta try it! If you love chocolate this one's your cake. Everything is custom, fresh, decadent, and over-the-top. Jennifer will make your treats - cakes, cake pops cupcakes etc very special for your event.

Ordered a six inch, red velvet with chocolate chips, cheesecake filling and cream cheese frosting…read morefor a small 50th birthday celebration. The birthday girl and all the guests loved the style and beauty of the decor but raved about the flavor! Not only was the cake moist, the flavors were exceptional-sweet, tangy with bursts of chocolate. The service was just as delightful as the masterpiece. Timely response, clear communications regarding costs for what we needed and friendly service. I asked for business cards because our extended family love beautiful, tasty cakes for birthdays and special occasions and Berry's Sweet Shoppe is now our go-to place!

I cannot recommend "Katrina's sweet dreams" enough! She came through for me on such a short notice…read morefor my Gender reveal cake! -- literally in just ONE DAY -- and it turned out beautiful and delicious! She is so reliable, responds quickly, organized and makes the whole process stress-Free! She also just made my Husband's surprise birthday cake yesterday! And the details were incredible. I added little props such as the Golf Cart and candles! Everyone at the party couldn't stop talking about how amazing it looked and tasted. If you're looking for someone who is talented, dependable, and truly cares about making your special moments extra memorable, she's the one! She's definitely gained a loyal customer and I'll definitely be back again to order more from her!

KATRINA! omg she's is the nicest person ever, she's one of our regulars at dutch and she always…read morecomes by with little sweet treats for all of us to try!! Dutch Bros loves her cupcakes so much, she's even made one of our managers a Dutch Bros cake because he was leaving! She's a hard working woman and deserves a lot more recognition - Dutch Bros Fam

AMAZING cakes and customer service!! The owner, Ms. Mae is the kindest soul on this planet. She was…read moreable to fit me in for Memorial Day weekend for my son's birthday and I gave her the idea/vision I wanted and she totally overdelivered. The cake got lots of WOW's and it was too pretty to eat! The cake was delicious and everyone loved it. I'd say this is the first time that I've had my guests finish the cake! Totally totally recommend her x1000000. Thank you again Ms. Mae!!

Let me tell you, Ms. Mae's way is definitely sweet!! Throughout all my correspondence and…read moreinteractions, she does have the sweetest way about her! Not only were the cake and cupcakes delicious, she went above and beyond when she didn't have to. When she originally quoted me for the cake, I thanked her for her time and stated that it was a bit out of my price range; she did everything she could to accommodate me at my price point. My son loved his spidey cake and cupcakes! You've got yourself a return customer!

Jordyn did my daughters first birthday cupcakes, she's done my nephews 10th birthday cake, and will…read morebe doing my daughters second birthday cupcakes she is amazing, reasonable and the cakes tastes amazing and the buttercream even more amazing so creamy and buttery delicious all events there was no cake left and I had shared her social with everyone who asked

Jordyn made a dairy free chocolate cake for my sons birthday. It was delicious! Everyone loved it!…read moreI didn't have a vision, only a theme and she did a great job with the cake. I will definitely order from her again! My youngest did touch the cake and mess with it a little before this photo but it was still perfection!