Absolutely amazing this is the second time I had a huge smile on my face...grinning from ear to ear…read morethe whole way home. Thanks sooo much for doing all my cakes and being soo professional all in one!!I Definitely recommend this establishment and will be back for more awesome cakes!!! You Rock!!

Jessica never fails to deliver great cakes ,we've used her for many years and she even delivers to…read moremanteca ca. Very creative and good flavor . She also offers cookies and other pastries . Thanks Jessica

I brought her a photo for an idea for my bosses retirement party and she nailed it. It was a…read morebeautiful cake with a lovely strawberry cream filling. Very well done

We have been here a few times over the last few months and the service and products are consistent…read more The employees are very nice and are so helpful and friendly. We usually get a box of mixed pan dulce. Everything is always fresh and delicious. Prices are still very reasonable. There is street parking available and a couple of public lots nearby. Come by and get some of the best pan dulce in town!

Gujia was nice but the filling was a bit too sweet if sugar is reduced by 10% it would be great.read more

We stopped here after eating near by for some sweet treats. The service is great and friendly. I…read moreabsolutely love the decor it's so beautiful. The options of sweet treats was great. Left with a nice box of treats.

¡Primera vez que venimos a este lugar! Somos visitantes…read moredesde San Francisco y, como había calor buscábamos algo que tuviera nieves y dimos en el lugar correcto. Mi primera impresión es que era de pasteles, pero no, hay helados de varios sabores. Todo estaba muy limpio, mucho tránsito de gente en el lugar, hay estacionamiento en la plaza comercial y la atención fue rápida. Yo me pedí Dulce de Leche con Banana (ESTA RIQUÍSIMO) y es porque amo lo dulce. Mi esposo pidió el de Mango y algo rico que tiene es que se siente la fruta. Son helados cremosos, el servicio rápido y el ambiente es para todos, desde los más pequeñitos hasta los más adultos. Lo recomiendo!!

I stopped by Baskin-Robbins recently with my nephew and my two elderly in-laws (mother-in-law and…read morefather-in-law). Upon arriving, I was kindly welcomed by a lady (appearing to be of Indian ethnicity) who was very courteous. Since my phone was at 2% battery and I needed to stay reachable in case I had to assist my in-laws with restroom needs next door, I asked if there was any way they could help me charge it. I wasn't asking to borrow a charger--just if they had a way to connect it. They only had a USB cable available, which I completely understood and appreciated their effort. However, what left me disappointed was what happened on my way out. I had asked for a lid for my nephew's ice cream cup when another employee, a white heavy-set girl, immediately questioned whether I had paid for the two waters my in-laws and I had already purchased. I explained that I had, and even offered to show the receipt. She declined but still examined it closely as if to double-check. This felt unnecessary and disrespectful, especially since the waters had already been purchased along with our ice creams earlier. A better approach would have been for the staff to communicate with each other about what had been sold, or better yet, place the water bottles somewhere less open so customers aren't made to feel accused of taking something. The experience started off great thanks to the kindness of the first employee, but the ending left a bad impression. Clearer communication and more trust in customers would go a long way here.

My favorite place to get the best ice cream. The service is usually good , I think they could use…read moremore people when it gets busy. I like it had good parking and easy to get to. They have updated the inside so looks nice.

Some days they have the most friendliest staff working, other days you get the grumpy ones who…read moreapplied to a customer service job and they clearly hate people.

The ice cream maker was delightful! The store was very clean and ice cream was so fresh!! I was…read morehesitant to stop because of the 2 star rating, but we give it a 5!!

Came here on Valentines Day to surprise my partner with their favorite ice cream. I see the other…read morereviews and I haven't had any issues with service or rudeness when I've ordered here. However, I have only came by in the last few months while the reviews were over 6 months old. Unsure if management came and resolved the issue but for me, the employees have been very helpful and friendly. Whatever happened, keep it going management. Side Note: their ice cream is the same as any other Cold Stone. Yummy yet expensive.

I had a wonderful experience at this cold stone location under Ayan customer service. He had made…read moreme felt I was really family to him and gave me good new flavor ice cream options. Cherry on top, the dining room was clean!!

Amazing. Holiday flavors are in!…read more After shopping at Costco, what sounds good? Ice cream! I had to check out this location and glad we did. I got one of the current holiday flavors for Christmas. Just delicious. The gingerbread flavor got me in the mood to do some more Christmas shopping! Haha. How can you go wrong with gingerbread and ice cream. But there's so many other flavors to choose from as well. This location is a good one. Very friendly staff to assist with any questions. And quick service. Inside is very spacious and welcoming. I'll definitely be coming back!

If you can avoid this location, I suggest you do. I wish I would have checked the reviews before we…read morestopped into the Cold Stone inside the Modesto mall. This place charges you incorrectly, by acting like they heard you order a size you clearly did not order. Second, they do not mix in the items correctly. They are lazy. Our ice cream wasn't even mixed in. I was all in the middle only. I will stay away from this cold stone for sure. The whole pull is being able to have your mix ins, mixed into your ice cream fully. But nope and they don't even add enough mix ins. Just terrible. I suggest you go to an actual Cold Stone Store. Bad and unwelcoming service, no welcome in or nothing!

I purchased a caramel apple ( Pecan Bear) from the "Rocky Mountain Chocolate Factory" case at this…read morelocation and I was very disappointed. Not the first bad apple here. Never again! $10 for a rotten apple with no flavor. Also, the caramel was so thin, it was a very thin film that you could see through and the pecans barely clung to the apple. You lost a loyal customer.

I ordered a custom heart shaped cake and was very clear about what I wanted: whipped cream frosting…read moreon the outside and chocolate ganache filling with caramel and pecans on the inside. I even told them I don't like buttercream because it's too sweet and that I didn't want it anywhere on this cake. When I placed the order, they asked if they could add a little buttercream to the outside for texture. I said okay, but only a tiny bit mixed with the whipped cream. What showed up was all buttercream on the outside with zero whipped cream. When I asked about it, they told me it was whipped cream. I know what I'm tasting, and so did my guests. It was definitely buttercream. The inside was even worse. There was some ganache but barely any. The further we cut into the cake, the more buttercream we found. I did not want buttercream inside the cake at all. I barely agreed to a little on the outside and they didn't even respect that. The photos show it clearly. The further we cut, the messier and more uneven it got with just buttercream and buttercream. One slice had a thin layer of ganache with barely any pecans or caramel. Everything else was buttercream. I picked this bakery because I had a good experience with them the first time. The design looked nice, but the cake itself was really disappointing. Way too sweet from all that buttercream I specifically said I didn't want. I gave them detailed feedback with photos. Instead of owning up to it, the decorator got defensive. He said he used buttercream as glue to hold the cake together. But that doesn't make sense. If ganache worked fine as glue on my first order with them (which had no buttercream inside at all), why couldn't he do the same thing this time? He just chose to use a lot of buttercream instead of actually following what I asked for. I even sent more photos pointing out exactly where the problem was. But they still insisted it was whipped cream. My guests noticed it too. So are they lying? Management offered me a 10% discount on my next order. That doesn't help. I paid for a cake that didn't meet what I asked for and it ruined my event. I asked for a 50% refund which seemed fair. They read the message but never answered. Just complete silence. If a bakery is going to charge premium prices for custom cakes, you need to actually follow what the customer asks for. I was crystal clear about what I wanted. That's literally the whole point of a custom order. They like to ignore customers when there's an issue. I was ignored at first, then only responded after I pointed out how unprofessional they were handling things. That's when they offered the 10% discount. But the moment I asked for a fair 50% refund, they ghosted me completely. No response, nothing. That says everything you need to know about how they treat customers who have legitimate concerns.

Called last minute to have a couple of gender reveal cupcakes made and the staff were very nice and…read moreaccommodating. They were able to make it happen same day for us! The cupcakes came out so cute and tasted amazing too!