The set up of this Starbucks is not great - the bar is really close to the cash register which makes it very confusing for new patrons coming in to figure out where the actual line is to order, versus the line to pick up your drink. Because this location also has a drive through, it makes things extremely busy and it takes a while for your drinks to come out. They probably needed at least one more person on staff to get through all the orders. I had ordered one black tea lemonade but the girl at the register ended up charging me for two and I didn't even realize until two black tea lemonades were handed to me at the bar. At least I got what I paid for, but because I didn't really want the second drink, I was annoyed at this little mistake. But because of how long I had already waited for everything, I didn't want to bother going to the register again to process a return. read more

The people that work at this location generally don't give a crap about you or representing Starbucks in any way. Today, in the drive thru, the man on the speaker said "Welcome to longest line in Tracy, what can I get you?" I understand they're busy and tired but come on, be professional. All the team members I've seen here are mingling, talking about their personal lives when you're at the window. Last week, I mobile ordered a few items and when I arrived one item was out of stock. The person in charge instructed the man helping me to put the difference on a gift card for me. No big deal since I work nights and often stop by for a coffee before my commute. After trying multiple times, he said ok, it's done and handed me the card. Guess what? The card was empty. It wasn't working so he gave up and gave me a card with nothing on it. I get that with COVID, they're drive thru is pretty busy most of the time but that doesn't mean they shouldn't focus on customer service. You can get people through fast AND be professional and friendly. It's not hard. Overall, the 2 stars I gave is simply because I like their drinks, nothing else at this location. read more

Friendly staff. I wish the chairs were more comfortable. My husband & I just stopped by for a leisurely cup o Joe & to read the newspaper. The seating is not as comfy as our favorite Starbucks in Carmel Valley. Ok, ok, I know this is Tracy & that this is just a little Starbucks off of 205, but am I asking for too much? This service & staff are attentive. They got our coffee order just right, but they usually do. If they don't, they will make it again. Just ask. read more

Starbucks - Grande Eggnog latte. ''Tis the season!" - Coffee & Tea Near Me - Tracy, California

The staff and service here is fantastic. We always receive our orders quickly and the staff is friendly and helpful. The whole place is clean, even the bathrooms. Always a good experience coming here. read more

Wish I could provide a zero star rating! Berto the store manager sucks! He threatened to call corporate on me all because I called to make a complaint this morning about his crew making my drink wrong and me having to ask them 3 times to make it correctly in less then a 10 min interaction. I explained that this has happened twice before and right after saying this, he began saying, "Can you stop yelling and talking so condisending to me"? First off. I wasn't yelling however if you want me to, I'd be happy to show you the difference! He said, " If you havr problems here, I'm gonna call corporate and let them know to expect your call and tell then your not welcome back"! Wow..... What a pathetic excuse for a manager! Young, immature little punks that are being hired now days! What a joke! Everyone. Spare yourself the hassle and drive the extra mile to the next Starbucks location. This store has a low rating for a reason. Pay attention. Staff that's clueless and can't do a thinkless job! read more

The drink was ok the staff was friendly but the service was sloooooooooow and the inside was really filthy, bathroom trash cans overflowing toilet paper all over the ground it looked as though they hadn't cleaned all day. read more

Hello Folks, Wonderful coffee and most amazing experience with gentlemen name Macio. He is an amazing human when it comes to customer experience. Highly encourage to visit for an aww amazing experience. read more

Fix your shizzle Starbucks. I don't get it, I waited over 30 minutes of my life sitting in your drive thru for two drinks and the like only moved once very 5 minutes. Drinks were lukewarm by the time I got it. I just don't get it. Is it mobile ordering messing everything up? Come on. read more

Every time I go to this place they never have anything in stock I live only down the street and visit this place just about every day and at least for long as I lived here for five months they never have anything in stock and I always get attitudes in my order wrong whenever I do order just take to drive somewhere else to get your coffee read more

My god. I cannot believe it takes over 30 minutes to go through the drive thru. I'm sitting here writing this review and I just barely ordered after 30 minutes waiting which seems like an eternity. No one is moving. You know something isn't right when In N out has a longer line and moving faster than Starbucks. Folks there need to step it up. It shouldn't take nearly 45 minutes to order a Caramel frap through drive thru. Embarrassing. read more

I had such a long, hard day but Aeden from the cafe was amazingly accommodating, despite all of the orders I had they couldn't make due to shortages. He was very pleasant and hospitable and I cant thank him enough for making my night amazing! I give them 5 stars for their service. read more

Should have read all the reviews before coming here. So many workers behind the counter and only ONE worker actually making drinks. Ridiculous. I had a mobile order just for black iced coffee no classic syrup, i walk in and the girl tells me that "they're still working on my order" then proceeds to just lean against the counter and chat w another worker also doing nothing. Once they finally finish my order they place it behind the glass and never say anything, i walk up to say thats my order and all 73 workers behind the counter ignore me until i finally just grab it myself and one of the workers looks upset that im grabbing it myself. I SHOULDNT HAVE TO BEG YOU TO ASSIST ME. Never ever coming here again. Their labor costs must be through the roof and they still cant function efficiently‍‍‍ read more

A great pit stop over the years between Sacramento and the bay to try some blonde roast coffee that is heavily advertised these days. Its a great rest stop for me to break up a long trip. The soothing Starbucks atmosphere particularly appreciated after enduring usually a handful of people that probably shouldn't be behind the wheel. The blonde Americano is heavenly. No bitter no sugar necessary. No burned bean hints at all. Light roast coffee necessitates the highest quality bean and one can tell there was no corner cutting in the coffee making and bean selection process. Neutral colored floors and a couple of flower decorations that aren't at other locations. Some Edison lights at the front over the counter and large windows around two sides. A few industrial lights over the community table... If your particular about lighting your sure to find a sweet spot somewhere. Comfortable enough to camp a bit. Gaze out the window at the highway and enjoy the good stuff while considering tossing your at home coffee maker in the trash. read more

They always turn off mobile ordering so they can do less work... lazy workers. If I was owner I'd be upset. Less sales means less profit

5 cars and I waited like idiots in line for 15 minutes only to find out the coffee shop was closed it was 4 pm. There was no sign or nothing this is the 3 rd time this week this happens they should at least put a sign or something. They are also extremely rude. Starbucks is not the same as it used to be anymore the culture is rude and not customer friendly anymore read more

Most likely the dirtiest Starbucks I've ever been in. Disgusting restrooms and even the lobby area is gross. Part of it being used to store crates! Drinks were wrong. Too many other places to get coffee, sorry this one's no longer on our list. read more

The worse Starbucks i ever been to. Extremely slow and they asked us what size did we want our quad espresso!!!

I always come here when I'm craving something sweet and I have met nothing but sweet workers every time! Tonight Macio helped me and my boyfriend and he was so freaking sweet !! Thank you to him !!! I appreciate him read more

Just left the Starbucks drive thru. I'm extremely disappointed this time around. I ordered a grande pumpkin spice latte and not only is my coffee cold but it's barely half way full What a rip off, No tip for you.... read more

Starbucks - Garbage! - Coffee & Tea Near Me - Tracy, California

I went a few days ago with my sisters to get our daily Starbucks drinks and we had the best customer service from Violet :). I always get a strawberry açaí refresher with water and my sisters get the one with lemonade. There is times where I go get my drink and they give me a strawberry açaí lemonade which is good but not the drink I order because I prefer it with water but Violet made sure my drink was correct. Violet noticed my drink looked cloudy like when it has lemonade and made sure it was remade with water just how I had ordered. Just by doing that it made me had a good experience because I didn't have to go back and ask for my drink to be made with water. We actually went yesterday and again we had great customer service from Violet :). read more

The line was long which is typical but as soon as I get to the menu screen there's a sign that says no cards only cash and gift cards I'm still in line waiting as I write this by the time I get out of line with no coffee it will have past 30 min all for nothing read more

This location unfortunately does not do well wait drive thru wait times. Came to the store today and the door was locked. No one was allowed in and no reason given. Also said no mobile orders today. The drive thru line was still long with only eight cars ahead of me. It's strange how the inside of the store is unavailable and and no mobile orders and yet the drive thru is still long. Better luck glowing to the other Starbucks stores in Tracy this one drive thru is always extremely long. read more

Yo I been to alot of Starbucks but this one in particular is sooo off. I was greeted by LARRY who asked how my day was going but I was so In a rush I didn't answer and started placing my order, then he is offended by me not responding to his question so he was like "good, good u good?" In a ride manner. Then one of the girls got mad cuz I was waiting for my drink by the mobile orders. If u don't like this kind of job I'd advise u to quit and find something more suitable for your short patience. Try smiling read more

I came in to get a drink before work and had to wait almost 20 minutes. I went to ask if my drink was almost ready and it turns out it was there the entire time but they didn't bother to tell me so I came into work 10 minutes late. Very bad service!! read more

Best service u can ask for! My drinks are made with love and I'm always made to feel special! And my coffee is delicious! Ladies are wonderful!! read more

Starbucks - This is the service I get at clover!!! I love these ladies! Always make me feel special and my drink is made with love - Coffee & Tea Near Me - Tracy, California

My favorite Place to go, man what can I say other then they deserve way more respect for the amount of people they deal with. My favorite Person is George always gives the best service no a matter the day. read more

Where do I even start? I came in with 3 other people and headed straight to the cashier for the order. There were 5 staff members on deck and not a single one acknowledged us. Trust, none of us are invisible. It could be observed that they were preoccupied but not even a decent, "Hi, we will be with you shortly." was said. The shift supervisor (I know because he was on the phone and said it) even passed us a few times without even glancing our way. After I got his attention, he finally summoned a cashier to take our order. She wasn't thrilled to take the roll. While don't expect anyone to roll out a red carpet but what about some decent courtesy? There were other people who came in after us and their drinks came out first. The only part of the experience that was upheld to Starbucks standards were the drinks. There is the singular star. read more

I don't know what's wrong with Starbucks lately, but today I went there and ordered a venti caramel frap with extra caramel for my husband that was at home. and when he tasted it You couldn't taste anything but caramel syrup, not even coffee or caramel drizzle, the barista didn't tell me they run out of caramel otherwise I'll would have ordered something else. Also ordered two more drinks and on both you couldn't taste any coffee. read more

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6 people on the floor and it took them 5 minutes to realize there was an order in house. Lots of standing around waiting for drinks for drive thru. I use to work here so I know the demand both drive thru and in house. It should be equal. I'm disappointed. read more

Starbucks - I love it when someone spells my right without having to ask me! - Coffee & Tea Near Me - Tracy, California

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Been going here for years. I order the same coffee every time! Americano, 1 Splenda and a "Dash", a Splash", "very Light", "just a little" cream! Easy right? NOPE!! I get a white coffee every time!! What am I getting wrong? Is there a special word like Vente and Grande that means little! . I still love all the people and this spot and I'll keep going!! read more

Starbucks - Americano is off the hook! Try with 1 Splenda and light cream! Just so Delicious!! - Coffee & Tea Near Me - Tracy, California

It was Wednesday and I wanted to get my mother a spinach wrap and i got there at 09:54pm and I was the only one in line and nobody rang me up. I was in drive thru waiting thinking they must be busy inside and even said hello a couple times and nothing. So I wait until 10 and drive up and see a guy pass by and does hand signals saying it's closed. Came from the other Starbucks because a truck was blocking the entrance. I wouldn't recommend this place, the workers on this shift should get a training and a write up for this read more

I've been sitting in the drive thru traped for over an hour. Makes no sense. Won't be back.

Cheerful group of folks but there seems always one that not for today. It's alright most have these days just try to give thanks for all you have going on. So young and having a good job $$$$$ that's what I'm taking. Morning cashier smile please I need one. read more

This talking and joking to much and can't get drinks out in the lobby, it took me 15 minutes to get my coffee unbelievable. Late for work my drink was made wrong. read more

I can see full staff busting ass, window and lobby. Yet no whip hot chocolate 190 degrees still with whip a warm. Remake no whip good,still not hot. It's kool my wife will only bitch about it for five minutes. My flat white just warm I'll live. Some others things that seem off was music very loud. And stuff in milk crates up by front corner window, bags office stuff etc. What's up with that? Just the same happy holiday read more

Huge RAVE! Starbucks drive thru on Clover Starbucks rolled out a new menu and many of their old items are gone. I was kinda bummed when it was time to order but the manager who was taking my order told me to choose whatever I wanted off the new menu free of charge! I told him he didn't have to do that but he insisted! It took a little a little bit for my order but the girl taking money at the window chatted with me the whole time telling me about the menu and how nothing is pre-packaged anymore and it's all made fresh there onsite. She also gave me a new menu for my car with a free item coupon stapled to it. I thought that was so nice!! Gold stars across the board for Starbucks today! read more

Starbucks - Coffee & Tea Near Me - Tracy, California

Mobile ordered my drink, finished it in three sips...i get putting ice but more than half my drink-_- read more

Starbucks - My $5 cup of ice - Coffee & Tea Near Me - Tracy, California

Ok so this is just a grande sweet cream cold brew with foam and Carmel drizzle. Tell me why with the extras this small size is now over $7.50. The only reason I am giving them more starts is bc they have great customer service and the baristas are usually very upbeat, friendly, and working hard. There is a younger gentlemen who has been so kind to me on two occasions which proves he is just a good person...I was having a terrible day and my card was not going through bc of a security threat and he gave my drink for free and has gone above and beyond on several visits! I hope the expensive drinks goes to paying their deserving employees fair pay! read more

Incredibly frustrating when some of the staff members are standing around having conversation, unable to multitask when their drive through line is backed up out to the street... And people are waiting in the store. I am generally an impatient person, but understand that not everyone moves on my time. However, when people that were in line behind me begin getting their drinks, I get irritated that I've been standing there waiting so long for them to have their conversation, not put my drink in the right spot, and have everyone else going on with their business, read more

I come here all the time and order my drinks. I came in on march 31 around 11:30 am. I didn't catch her name but The lady was Asian. When I was ordering my drinks she was laughing. I ordered three drinks and my total came out to about $15. I only had a $100 bill and nowhere in the drive thru does it say that they don't accept $100 bills. I gave the lady working the bill and she instantly got an attitude and said you don't have anything smaller? I told her I don't and if it's not ok we can come back. She closed the window, which they never do. When she came back she basically threw the bill at me and said we don't have change so here's your drinks and shut the window. She was extremely rude! Never had such rude customer service at Starbucks! If they couldn't accept it that's fine but her customer service really upset me. They're usually so nice and I usually love going to this Starbucks! read more