We were in town for an appointment and were looking for a protein forward spot... this is it!…read moreThe people were incredibly helpful and friendly. I got a smoothie and a protein donut, my wife got a smoothie - all very good, especially the donut! Very clean and the price was right. I highly recommend!

I like this spot. It has great options for protein packed smoothies and food that will actuallyget…read moreyou full. I wish they had more lactose free and sugar free options for those of us with lactose allergies and diabetes. The service is also pretty good, if the staff were a bit more knowledgeable about the options they could give it would be even better. The place is a cute vibe with couches to sit at and small tables. Feels like a coffee shop which is really cute. Im still getting to know their menu of items that I'm able to have. It's a bit pricey but very tasty.

Review #1,091 Posted on 7.15.26…read more I stopped in here with my kids on Wednesday the 15th of July, a super hot day called for this. They've now came into the touch screen orders, and also are at the $10 mark for a small lol. Kind of wild we're in these times but it is what it is. The ladies working were nice and would take an order from a guest waiting if the screen was being used. We got an açaí bowl, and 2 drinks for the kids. A strawberries wild, and mango a go go. Drinks here are quality and refreshing. They came out pretty quickly, so that was nice. This place for sure hits the spot on a hot day. Bring your wallet though.

I ordered 2 bowls and 1 drink and I only received 1 bowl and the drink. I tried to reach out to the…read morestore by calling the store number but didn't get an answer. Finally today when I was able to stop by on my day off, I went to see if anything could be done and employee said it was my fault?? I'm sorry? Straight up didn't give options or anything. first thing he said was "that's a mistake on your end" lol ok.

extremely slow service waited 45 minutes for a smoothie bowl. it was overall okay but the palmettos…read morein san jose are way faster .

I stopped by here from my way back home. I ordered online using the Palmetto app. Which was easy to…read moreuse. The store was very clean and close to the outlets. Plenty of parking. There is a small amount of seating options right outside the store. The customer service was amazing. All the employees working were so polite and very friendly. As soon as I walked in I was greeted and asked if I ordered online. Which. I responded and got my bowl right away. The bowl was perfect. I ordered a 24oz build your own bowl of açaí and blueberry ube, with all the toppings and honey. It was perfect. I would gladly come back to this location anytime I am in the area.

Update: I realized it's been a while since I left a review, and after coming here so often, I…read morewanted to recognize the amazing team again. Every time I visit, the customer service is consistently friendly, welcoming, and professional. Denise and Oscar deserve a special thank you because they know my order so well that I barely have to say anything! They always get it right, including having my toppings packaged on the side exactly the way I like them. That kind of attention to detail, consistency, and personal service really means a lot. I also want to recognize Dulce and Emily for always being friendly, helpful, and making every visit a pleasant experience. It's obvious this team genuinely cares about its customers. The food is always fresh, delicious, and beautifully prepared, and the service just keeps getting better. It's one of those places where you actually look forward to coming back because you know you'll be treated well. Thank you to Denise, Oscar, Dulce, Emily, and the entire Vitality Bowls team for your hard work and outstanding customer service. You all make every visit enjoyable. Keep up the fantastic work!

This place caught me off guard. The food is actually really good! if you are looking for a quick…read morebite, I would recommend it.

Horrible service, called in a pizza and came to pick it up an hour later and still made me wait…read moreanother 30 minutes in the store

Always amazing, but sucks that some smoothies sell out by the afternoon sometimes. Service is…read morealways awesome, they are always helpful, kind, and very quick. Only downside is seating, maybe it's the time that I end up going, but seats are almost never available.

Nothing's more refreshing and nourishing than an açaí bowl on a hot summer day!…read more My daughter treated me to a Bay Blend, which has layers of goodies from chia pudding to pitaya to my favorite, creamy coconut! I also loved the cacao nibs and goji berry toppings - deeelicious! Order at kiosk, and wait for your name to be called for your special treat. There are no seats, so grab and go find some shade nearby. Palmetto is efficient, consistent and sooo good!

You need to do better. I was waiting for 30+ minutes for an online order that was already done. I…read morewas there in person after ordering online 20 minutes prior and the app kept on saying they're preparing my order. It kept on moving the pickup time progressively. after another 20 minutes of waiting, I asked if they even started making my order. One employee said it's coming right up. After waiting for another 10 minutes AFTER that... it still said "preparing your order" so we asked a second time, and lo and behold it was sitting in their freezer. Way to waste our time. Edit since I can't respond to the business owner: This happened today September 4, approximately noon. I was there to pickup at 11:56pm which was initial pickup time, afterwards it kept on moving progressively. I actually talked to the staff about it afterward. All they did after hearing me, was mark the order as complete after I gave them feedback. I was particularly frustrated because I ALREADY followed up on my order only to be told it's coming up, but that employee had no way of knowing that. Nothing in the process mitigated this issue. They also didn't even seem to notice that i was there in the store waiting for quite awhile.

We came in right before closing and already felt awful but Leila, Joselyn, and Siya let us in and…read morewere the nicest, sweetest, most welcoming girls ever. These girls need a raise

Visited the Santana Row location twice this summer, both times this hit the spot. Cold, refreshing,…read morecolorful, and tasty! I love how customizable the build your own bowls are, and how fresh the fruit is. No seating inside, but there's benches, tables, and planter edges to sit on in the general area. Does take a bit long for orders, likely because a lot of the toppings/ingredients are blended / cut more freshly! There's paid parking garages all around. Fairly allergy friendly in that they list what is vegan, nut free, gluten free, etc., but there are a lot of nut ingredients used in general so just an alert for potential cross contamination for those severely allergic.

Evergreen - 5* G-Snap - 5*…read more Very fresh, refreshing and healthy! Wish they had a location in South Bay - Would have visited 2-3 times a week in Summer.

Oh wow! Fresh juice and additives! I mean so nice to see all of the smiling staff, so helpful in…read morepicking something I've never tried. Great place and right downtown. The ambiance was simple and a bit small, but service was fast, drinks fresh and tasty!! Will go back!!

We stopped by this açaí bowl joint on Labor Day and were pleasantly surprised by how much we…read moreenjoyed everything! I ordered the medium traditional açaí bowl and really enjoyed it. I thought it had just the right amount of toppings without being excessive, but more importantly, the açaí itself and all of the toppings tasted good. We also noticed they had some Brazilian pastries, so I asked which one was the most popular. They recommended the chicken coxinha! I'd never had one before, but it was pretty good. It had a crispy, breaded exterior and was soft on the inside, which gave it a really nice texture. I enjoyed the flavor as well! I wish I took a photo, but we inhaled it during our car ride.

My son wasn't feeling well and wanted an Acaí bowl for which I would happily get for him as it has…read morelots of health benefits and calories he really needed. I am also boycotting most major chains so o wanted to go somewhere local. This place is about 2 miles from my house and they had really nice options with lots of different sizes. I got a chicken potato coxinha and a banana and peanut butter coconut milk smoothie. Everything was good and she prepared it right in front of me. They had in door and outdoor seating and WiFi. Good spot.

A very nice casual place to take a break and sip a drink. There is a little lounge are in front…read morethat is in its own little room and some tables with chairs in the main area. Many drinks to choose from with monthly specials. Very clean and open space. It was quiet when I was there during the Farmer's Market. Staff was very friendly and welcoming. Drinks are on the healthy side 2ith some containing collagen. My first drink was so good that I had to try another one.

Thank you Chloe for an amazing shake and tea. Good drinks,…read moregreat service and clean shop.