Pretty good Starbucks right off of the freeway in a strip mall. Plenty of seating inside with good service. I've been here a few times when I'm in the area and it's been consistent read more

Starbucks - Coffee & Tea Near Me - Pleasant Hill, California

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Very well prepared drinks and made to order just as i requested. The place was super clean and staff was very friendly!!! Lots of parking nearby. read more

Check your food before eating! I ordered a chocolate pistachio loaf this morning and it came with a heaping side of fly eggs.

Stopped in for a quick iced green team before heading over to the local bowling center. The parking is in a large lot. The staff were nice and keeping up with the steady orders. Most people ordering today. The seating is limited to some tables and two of the individual "cozy" chairs. Interior feels dated. It could use some sprucing up and more attention to picking up the floor mid-day. The experience overall was okay. read more

Starbucks - Counter - Coffee & Tea Near Me - Pleasant Hill, California

Ahnya is such a lifesaver!! She knows exactly how to make custom drinks to perfection. Vanilla Sweet Cream Cold Brew is bomb !! Great attitude, the right personality, and her CUSTOMER SERVICE was top tier She is a great asset to Starbucks and we appreciate you. read more

I haven't been to the Starbucks in a long time and I live right up the street. I met a girlfriend there today this morning at 10 o'clock. There used to be two oversized leather looking chairs to sit in. There is only one now and the arm of the one chair is exposed and the foam is coming out ;it looks awful and it makes the place look very rundown. The music was a bit loud also and you can't hear conversation with a person you're sitting with. That chair should be replaced actually two chairs because it would give it a much better ambience. read more

I asked gor light ice and they added extra ice! I also asked for extra boba and they added regular but charged me for extra. Drink was good tho. read more

The absolute worst Starbucks we have been to, and we have been in Starbucks in 20 states. They were understaffed, took forever to get our subpar bagels. The biscotti was expired, they got the drink order wrong and when we took it back, we got attitude. read more

I used to be a regular at this location, the staff was always friendly, attentive and accurate with orders. I was unable to come in for several months and when I did return recently the staff had all but changed completely and the service declined drastically. I will not be back. I can travel a few blocks in any direction and find another. read more

I placed a mobile order for pick up. The app said it would be ready at a certain time. I checked inside. It wasn't ready. I went back 10 minutes later and my coffee still wasn't ready. Then, one of the two employees left and that created even more of a back up. A few minutes later and it was finally ready. My order was wrong. I left anyway because I was tired of waiting and more people were coming in. I wonder if someone didn't show up for work and left her alone. read more

I wasn't greeted. So I intentionally looked 2 baristas in the eye. One barista gave a quick smile. The other one just looked. I ordered my drink and walked over to the waiting station. There was no line btw, just 3 ppl working on their laptops. So the place was NOT busy. I kid you not, 2 caucasian ppl stepped into the building and were verbally greeted. This was upon entry. They hadn't even made it into the line. This was MY experience. If the other costumers hadn't been greeted, I wouldn't be making this post. read more

NEVER again, I waited 30 mins for my drink less talking and more working. From all those 4 workers only One of them was actually doing what they apply for. read more

The Pumkin cream chai was a Good drink, however the Baristas should be able to recommend drinks to customer. When I asked what was a good chai option the barista had no idea what to recommend for me and asked an entire other employee what they should offer me. Also when they were sweeping the lobby the girl brushed my foot with the broom. read more

I had my young son who was about to pee his pants and they would not let him use the bathroom since you need a code. The amount of money I have spent at Starbucks in my life and this particular employee working on August 30th at 5:00 refused to let my son use the bathroom because I wasn't purchasing a drink. I was very close to letting him pee on their floor. So not ok. read more

Ordered my drink. The person only rang half of what I said and I had to make my own coffee at the pickup window: barely any ice in the water I ordered. I frequent Starbucks all the time and I've never had to make my own coffee. This is ridiculous and when I said something to one of the workers, she said, it only said quad shot. Well, that's not how I ordered it. read more

This Starbucks is understaffed. I know they are trying their best. There was only one barista making the drinks and one working the register. I was just down the road and placed a mobile order. When I arrived, my drink wasn't ready and it took another minutes for them to make my drink. read more

This location is good! I have gotten great service at this location. Barista greet me when I come inside. I have not gotten bad service at this location. I have not seen a huge crowd coming inside. I will come back here again. read more

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Spoke to store manager Gabby today. She did not understand the importance of moving things along after a power outage means to cut the chit chat from employees off shift with current employees on duty to improve efficiency. There was no accountability nor empathy towards feedback. Just continued excuses. We waited for a coffee with cream for almost 30 mins. Others were being served while our coffee sat on top of the counter. Starbucks has always been up there in customer service. This was quite disappointing. read more

Typical Starbucks but that brings this down to only 3 stars is that this place is DIRTY! I came in around 12:15 on a Sunday. There were 4 people behind the counter. Foot traffic was very light and only 3 tables were occupied, however all the of the other available tables were dirty. The floor was dirty and never swept the whole time we were there. Just not a place where I want to sit with my coffee read more

The staff was very nice and helpful. I visited towards the end of the evening and it was still pretty busy. I would have to say it needed a little tiding up but I took my tea to go, so it wasn't that big of a deal. I do like a clean and organized coffee place. The shelves looked pretty empty as the Christmas shoppers probably cleaned them out! My chai tea latte with oatmilk was delicious. read more

Starbucks - Coffee & Tea Near Me - Pleasant Hill, California

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Continuing the lack of in person service that seems to be what they are about today I stood in line for several minutes before they took my order instead taking care of their online orders. One other person in the store and I see why. Do better please! And 8 minutes later still waiting for my order... read more

Super nice and friendly faces. Always willing to help. Like today I mentioned my app was being funny for a few days. The cashier fixed the issues and helped me get logged in. So I didn't miss any rewards. Thanks!!!! read more

Horrible service; the barista is rude and not friendly at all. The barista seemed not happy being asked questions. She was annoyed when the customer before me didn't leave the line. There was no line at all to get annoyed by that. read more

Employees are often rude, they never give you what you order and to top it off your cups are always half empty. read more

Starbucks - They never fill up my cup - Coffee & Tea Near Me - Pleasant Hill, California

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Drinks and service were amazing! My friends and I went to Starbucks to get a drink after a long day of shopping. When we were ordering I couldn't decide which drink to get. I was debating between the Apple Crisp Oat Macchiato or the Chai Crème Latte. I decided to order the the Chai Crème Latte and when I went to the front to pick up my order, the baristas made a sample of the Apple Crisp Oat Macciato too! The Apple Crisp is just as good as the Chai Crème Latte!! That was super special because I got to try them both!! Definitely going back soon! Highly recommended!! read more

This Starbucks is relatively new and tucked away in the Pleasant Hill shopping plaza that also houses Ross, Homegoods and Target. While I don't find myself in this area too often, I definitely enjoyed my visit to this Starbucks location. It has ample parking, patio seating and a nice spacious layout. I especially like the way they put the pre-made salads, sandwiches and snacks along the wall, rather than in front of the register-it allows you to browse their selections without feeling you are blocking the coffee line. The baristas and cashier were friendly and moved the line along quickly. Both single table and communal seating available and a generally laid back vibe to this latest location. I'd come back for a caffeine fix next time I'm in the area. read more

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Poor service and crew. I went yesterday morning for the first time to this location. I ordered a tall house coffee with almond milk. I had time to use the restroom and still waited 10 minutes as the crew of 4 continued making drinks and completely ignoring me as if they didn't see me standing there at all. After watching 2 others walk in, place orders have their much more elaborate drinks made than my simple tall house coffee and leave I see I am clearly being ignored now watching the clock as I have less and less time before I have to be at work. I go to the nearest drink maker at the pick up window and ask her if she has my name and what my drink is, she tells me "It's coming up." I thanked her and still patiently wait... watching the clock I stand there literally another 10 minutes watching her make MANY phone orders which are being picked up.... I go to the counter and tell her I have to go.... her reply to me (after already telling me "my drink was coming up...10 minutes ago") She asks me "Was your drink a phone order??" WTF .... Seriously DO BETTER STARBUCKS!!!!! My suggestion: If you see customers standing there waiting at the pick up window after at least 5 minutes the employees should acknowledge/ask their name, make sure their order is TRULY "coming up".... It pissed me off especially that my order was a simple house coffee (is that why It was ignored?) while watching them for at least 20 minutes making much more elaborate drinks... read more

If you don't mind waiting 20+ for a single coffee (mobile order) - then this is the location for you.

Absolutely love this Starbucks. They all know me by name and it's getting supes embarrassing! Julian is rly a great barista, hopefully they pay him $50 an hour or he should quit. One time I mobiled a mocha cookie crumble frap and not only was it soooooooooo delish, he gave me the extra in a cup. My good gal pal sonica has some great stories about that guy! Love some good old working friends read more

Wanted to order coffee, but they were out of milk. Like rolling up to KFC, sitting through a long line, just to find out they're out of chicken. LOL. read more

Good Starbucks location. I was craving a frappuccino while I was at work ( I hardly crave frappuccinos). I used to love fraps when I was a teenager but as I got older I started liking iced lattes more. After work I made a quick stop and Target and I saw that they had a Starbucks in the same plaza so I thought I'd satisfy my craving. This Starbucks was packed. There's a lot of DVC kids who study here and people doing work. I'd probably only recommend this Starbucks if you're just getting it to go but there's too many people if you're trying to have a good conversation with a friend or if you actually want to get some work done. read more

This has become one of our favorite Starbucks. For some strange reason when I let my kids decide where to go to dinner they sometimes choose Starbucks. Kid friendly isn't the first thing that comes to mind when I think of Starbucks but for some reason the weirdos I gave birth to think its the best. My son likes the selection of sandwiches and my daughter usually goes for something that needs to be heated up. They also enjoy the dacaf java chip thing that's blended. I personally love the Cold Brew and my iced Americano. Service is fast and friendly and we can usually find a seat for us to enjoy our snacks. Don't be surprised if you see me and the two children devouring sandwiches and completely inappropriate blended beverages around dinner time. read more

PROS - Indoor and Outdoor Seating - Plenty of Parking - Clean Restrooms, Two Stalls - Near Shopping Centers - Bike Rack Outside - Multiple Handicap Seating - Outlet on Community Table CONS - Minimal Outlets - Sun in the Afternoon - No Drive Thru - Loud Located in the Target/In N Out Shopping Center in Pleasant Hill is a fairly new Starbucks. A little redundant, given that there's one inside Target in the same shopping center.. one inside Safeway a few lights down.. AND one in the Sun Valley Mall.. yet no drive-thru Starbucks in the area. Given that it is in a shopping center, there is plenty of parking. Attached to one side is the outdoor seating area and to the perpendicular 90degree side, the entrance. Different people walk-in.. from business people grabbing coffee on the go, students on their 4th hour sitting at a table with their laptop and books out, friends gathering around the community tables talking about who knows what, and even people just coming in to charge their phones. There are three two seater tables (two of which are against a wall with an outlet.. two community tables (one tall round one with 6 seats and one long skinny rectangular one with 9 seats and an outlet).. a window bar with 5 seats facing the parking lot.. barista seats to wait for your drink.. and two cushioned seats that seem to be lacking a fireplace. Outdoors you'll find a bike rack, six outdoor tables, three umbrellas and about eleven chairs. Seats plenty, if you ask me! Now if you're looking for somewhere quiet, this isn't the place. The music runs a bit loud, and the employees let their interesting and energetic personalities shine through. But it doesn't stop them from making drinks and keeping their store clean.. including the restroom! At least the women's restroom to my knowledge. I've used their outlets and tables, as well as grabbed an Iced Green Tea Latte Shaken with Soy and Sweetener, and have come to enjoy studying here when I am lucky enough to grab an outlet and a seat out of the sun. --/ One for ME, YELP for YOU. @sandyexplores read more

Starbucks - Entrance/Exit and Round Community Table - Coffee & Tea Near Me - Pleasant Hill, California

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I did a mobile order and it said it was going to be done in 10 minutes. I was even 5 minutes late coming to pick it up so i expected it to be done already but nope. They have not even made my order yet, so I waited another 15 minutes. There were people coming in after me and they got theirs immediately. I even reminded the barista but nothing. Also, I am lactose intolerant so I ordered with almond milk and no whip cream. But, they did not follow my simple instructions. I was already running late so I just took my orders and left. Honestly just disappointed. read more

I love going to this place! All employees especially the morning shift are so efficient and friendly!!! Customer service are above and beyond!! read more

Newly opened Starbucks in an already saturated Coffee house area. I like this one because it's off the side of the busy stores and it is pretty spacious with patio seating. They have Free wifi and everything that you can expect from a regular store. Should relieve the long lines at the neighbor store near the Airport and Crown plaza. Next door there is a soon to be opening a fast food Mexican food chain which will probably bring more foot traffic. Parking should be easy for at least awhile. read more

Starbucks - Front of New Starbucks in Pleasant Hill near Target - Coffee & Tea Near Me - Pleasant Hill, California

Solid drive thru, good service - but a REALLY tight right turn in to the window. Don't turn into the window!! Went inside later, seems to be a regular Starbucks Office. Wifi, outlets, quiet corners, not too crowded. read more

Pay it forward. This Starbucks is the best one because of Alex. I've been to just about every Starbucks in Northern California. But I never met an employee who is so customer service orientated. She is all about taking care of the people around her and customers. I was honored and humbled to be lucky enough to have someone like Alex help me out today. Thank you !!! read more

Starbucks - Coffee & Tea Near Me - Pleasant Hill, California

Got the usual Vanilla Latte and a Couple cake pops for the kiddo. Service was fast and without any issues.

Literally had to wait over 5 minutes before anyone even greeted me, then the barista was super unfriendly, then they made my order with 2% and tried to pretend it was nonfat until I politely called them out(I saw him pour the milk),,,he said "oh ya maybe" read more