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    Philz Coffee

    4.1 (14 reviews)
    Closed 5:30 am - 4:00 pm
    Updated 1 month ago

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    Matcha with ice. Compared to the same drink I've had at other locations and the photos in reviews, this cup is underfilled.
    Patrycja M.

    I was excited for this location to open because I love Philz Strawberry Matcha and always get it in Walnut Creek. I've been pretty disappointed with this Philz location after having issues with my drinks on multiple occasions. The first time, I ordered a matcha with no ice, and the cup was barely more than halfway full. I understand that removing ice can affect the volume somewhat, but receiving a cup that looked almost half empty was disappointing, especially considering the price. I decided to give this location another chance and ordered a matcha with ice. Even with ice, my drink still wasn't filled properly. After comparing it to photos from other reviews showing the same or similar drinks, there was a noticeable difference in how full mine was. I've also noticed that I'm not receiving the original Philz-branded cups that I see in other customers' review photos. I regularly go to the Walnut Creek location and have always received my drinks in the regular Philz cups there, so I'm not sure why this location seems to be different. Then, on a third occasion, I placed a mobile order for a hot coffee and somehow received an iced coffee instead. A friend was picking up the order for me, so they didn't know it was supposed to be hot and weren't able to point out the mistake to the barista right away. Mistakes happen, and I normally wouldn't leave a negative review over one bad experience, but after multiple orders with issues, it feels like there's a consistency and quality-control problem at this location. I really like Philz and have had good experiences at other locations, especially Walnut Creek, which is why the repeated problems at the Concord location have been disappointing.

    Pumpkin Bread (vegan!)
    Kali R.

    Went on Sunday morning so expected a long wait and they did have a super long line, but they added a mobile register and were getting through everyone quickly. We ordered online but also went through the line to get a bottle of OJ. Both processes were smooth and faster than expected! The coffees and pastries were delicious as always. My husband always gets the mint mojito so he was happy and I tried the seasonal pecan pie, which was delicious. I also had to grab a vegan pumpkin bread. Parking was super easy and the patio is lovely. The space is bright and inviting. All employees were super friendly and go above and beyond. We have a new favorite Philz!

    Alyssa C.

    Got a chance to visit this new Philz location. The inside is clean and modern. I noticed that the service was very fast; there were other customers and I got my order very fast. I enjoyed my drink and I would come again!

    Soft opening 08-24-26

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    18 days ago

    GREAT VIBES and super fast service! They even had a DJ PLAYING TOO! Can't wait to come back again

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    Tamara A.

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    23 days ago

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    14 days ago

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    2 days ago

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    23 days ago

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    6 days ago

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    30 days ago

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    9 days ago

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    Ask the Community - Philz Coffee

    What time do you close today?

    Hi Samantha, thanks for reaching out! As of Wednesday, August 26th, we are open for regular hours. You can view up to date hours on our website: https://philzcoffee.com/locations/willows-concord-coming-soon

    Don’t See Your Question? Ask Away!

    Review Highlights - Philz Coffee

    My bf and I came in early in the morning before 7am and the staff was already so friendly and welcoming.

    Mentioned in 3 reviews

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    3.9(937 reviews)
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    Well here you are, looking at Alpine Pastry and Cakes. Is this place good? Do I take a chance?…read more Will I be disappointed? Yes, it is very good Yes take a chance. You will not be disappointed. My wife and son are dessert snobs. Both have been to Paris and say France has the best pastries. But wait, they just came back from Alpine, and what did they say???? DELICIOUS!! They were smiling from ear to ear! They bought a carrot cake and an assortment of fresh and tasty pastries. And they even let me have a bite. It was so good! Sooooo, yes, try them. We've all had crappy deserts before. Move up to the big leagues and give Alpine a try!

    Oh I hate to do this because they have done cakes for me in the past, but the call I just got off…read moreof was SUPER unpleasant. I called in today to see if they could decorate a faux cake for me. Not only was she rude, but she told me she would charge me AS MUCH AS SHE WOULD for a real cake. You mean to tell me it would cost me $100 plus to decorate a piece of Styrofoam? And then, when I told her the shape of the Styrofoam, she flat out said no. As if the shape of the Styrofoam changes the action? And I'm not a baker, at least not a professional one, but something feels off about what feels like the refusal to help me. And it's not like I am looking for free service, I'm willing to pay, but I'm not willing to pay cake prices for icing on Styrofoam. Saying no, as a business is OK, I'm all for it. But customer service needs a serious rebranding. I have never had a good in person/over the phone experience. Their food speaks for itself, but the customer service skills really takes away the value of a local business that has been around for years. I hope whoever I spoke on the phone with has a better day

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    Custom cookie assortment

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    Paris Baguette - Pain Au Chocolat pastry. BAM! Flakey, melts like butter in your mouth. $4.99 (?). Pastries come in a nice Parisian-style confectionary box.

    Paris Baguette

    3.8(308 reviews)
    1.6 mi
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    This was our first time at a Paris Baguette, and given that it's a 40-minute drive from home, this…read morewas a well-planned and anticipated visit. The location is easy to get to, with lots of parking behind in a lot, and it's very clean, with lots of chairs and tables; yet all were filled this Saturday evening, which is a good sign. There are too many pastries, treats, and drinks to even cover, and we spent a few minutes trying to find our choices, which you mainly pick from cabinets using a self-serve tray and tongs. For drinks and cake (whole or sliced), you order those at the counter. We decided on some pastries, some cake slices, and a drink. And S'mores was the predominant theme today. We ordered a raspberry fruit bite, 2 chocolate supreme croissants, 2 S'mores Belgian waffles, a sugar mochi donut, a coffee donut croissant, 2 slices of S'mores chocolate marshmallow cake, and a slice of rainbow cake. We also got the cream cheese puff and the crème brûlée bombolone ... quite the name! And, of course, a S'mores frappe! The server helping us at the register was polite and efficient, but there was only one register open and a long line. As such, other folks were helping gather the goodies from the cake case, and as we were taking these to go, we did not realize until we were home that the rainbow cake was not a rainbow cake, but a THIRD slice of S'mores cake. Ugh. That one was chosen by the 8-year-old, who was understandably not happy, and the additional insult of paying extra (above the cost of the S'mores) for a cake we didn't get made ME unhappy too! Paid $8.29, got a $6.99 cake slice. The pastries are generally good, with some very good and some more of a "meh." Among the best were the raspberry fruit bite and the coffee donut croissant. That coffee one was a surprise, as it had a soft liquid filling we didn't realize when buying, and the taste was very coffee, which I loved. Will get that again for sure. The S'mores chocolate supreme croissant was also popular. The crème brûlée bombolone was different, with a light pastry and a filling different from what I usually find in crème puffs, and it was tasty. The waffles were not a light and airy as we would have liked, but the flavor was good. The mochi donut was a bit dry as well, not up to true Japanese bakery standards, and the cream cheese puff was all puff and short on the cream cheese (see photos). And the S'more cake was good for flavor, very rich and S'morey, but the presentation really is lacking. Not that I normally compare one chain to another, but for example, when we get Crumbl, the product is very close to the advertising. Not so with the S'more cake, and I am not even sure all the layers were there and in the proper order or proportion; check out the photos and see what I mean. However, the flavor was spot on, and that is the ultimate goal, although the "eyes eat first," as we Yelpers know! And the highlight was not a pastry or cake, but the S'more frappe. It was layered beautifully, fresh-tasting, and very S'morey (yes, a new word I now love!). We even got a second, as we had to eat this there so it could be shared by the group, and it was calling us! Definitely hope it is available next visit, and Starbucks could take a lesson in quality versus price point. Some of the pastries here are really not worth the cost for the product (would skip the cream cheese puff, for example, and the mochi donut), but everything else was very good. Other than an error in fulfilling the order correctly and a couple a poor pastries (quality), it was a good first visit, and we all would come back when near a location.

    I needed my coffee fix and some breakfast, found this location along the way to my Destination…read more Even for early morning, they had a good selection of pastries out to choose from. Grabbed a few pastries-- all were flaky and delicious. Probably even better if it were warm. I was in a time crunch so didn't ask for it. I ordered their caramel macchiato--really sweet for my taste buds.

    Photos
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    The Kreamery & Bake Shoppe - Inside, so cute

    The Kreamery & Bake Shoppe

    4.5(107 reviews)
    4.9 mi
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    While we were in Concord, for a concert, we happened upon this wonderful bakery and ice cream shop…read more The Kreamery and Bake Shoppe is located in the Vineyard shopping center, a few doors down from where we were going to have dinner. We were warmly welcomed when we entered. The inside had an old fashioned vibe, with large black and white checkered floors and a few sofa fountains for making old fashioned ice cream sodas. They sell Mitchell's ice cream from San Francisco and offered a variety of flavors. They also had a lovely display of cookies, cinnamon rolls and muffin tops and a refrigerated case filled with delicious looking pies. The pies and goodies are made in house. The pies are what caught our eye. They came in a 3" bite size and a 5" size that would be perfect for sharing. The varieties of pies they offered were: Key Lime Pie, Banana Cream Pie, Chocolate Cream Pie, Pecan Pie, Dutch Apple and Mixed Berry. They also sell coffees, fountain drinks, sandwiches and salads. You can also get an ice cream sundae, floats, ice cream sodas and Italian sodas. Since we were having dinner next door, I asked if could buy the pieces and have them kept in their refrigerator until after we had our dinner. They had no problem with that. We decided to order the 5" Key Lime Pie, the 5" Banana Cream Pie and the 5" Mixed Berry Pie. We came back after dinner and they had our pies ready for us to eat. All three pies were amazing. They were so good. My favorite was the Key Lime Pie and my husband loved the Mixed Berry Pie. The Banana Cream Pie was delicious, as well, and had chunks of fresh banana in it. We haven't had good pie like this in a while. We were blown away at how good they were. I definitely will return for more pies, the next time I'm in the area. I also want to mention how friendly the staff was. They were very accommodating and fun to chat with. Excellent customer service, all around!

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    The Kreamery & Bake Shoppe
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    Philz Coffee - coffee - Updated September 2026

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