I hate to complain but the order in the picture was a 12oz with light ice, a different time I ordered it with no ice and it still had ice. Looks like extra ice if anything tbh. I order for pickup so I can't specify + I don't have time to ask for a remake otw to work. Plsss put less read more

Starbucks - Coffee & Tea Near Me - Plano, Texas

I really want to give my neighborhood Starbucks full stars but they can't seem to get it together. Wife's drink; grande Carmel crunch Frappuccino was spot on. My iced coffee again was missing the sweetener. It's part of the recipe and in the mobile order. I'm drinking my unsweetened iced coffee and wish they had made it right. No time to go back and so will just suffer through a $5 drink that isn't right (again). They did remember to shake it but that was to mix the sweetener (which was omitted) so waste of effort. Unhappy Starbucks customer. They were extremely nice and pleasant at the window but I would rather they be curt and get my order right. Still will give full tip because it's COVID but even that makes me unhappy and I would happily provide gratuity if my drink was correct. Grrrrrre read more

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This is a really solid Starbucks in Plano! I've been coming here for years. It has a drive thru and a large sitting area inside. The store is always super clean and the staff is really friendly! I've never had any issues with my drinks or any food I've gotten. My orders are usually prepared really fast and the drive thru lines move quickly as well. Overall, if you want a solid Starbucks with a great track record. This is your place! read more

Starbucks - Inside - Coffee & Tea Near Me - Plano, Texas

"F" this place! Walked in and ordered an Expresso. Not some messed up triple dipplenlatte mocha chai baloney drink. Waited 12 minutes and still NOTHING. Asked for money back and the check-out person couldn't even figure out how to give me my $3.73 back. Walked out. So yeah, "F" this place read more

The most friendliest Starbucks in town!!! Best customer service and greeted with warm welcome every time... Alexa, Jaylen and Mona!!!! GOLDEN TEAM! So refreshing to have a smiling face with..." Good morning friend, and have the order already typed out on the screen..." Appreciate ya'll!!!!!!‼‼ read more

I come to this Starbucks because it is the closest one to the house. My 2 stars does NOT reflect the kindness of the staff, as they are always pleasant and polite, however this is the third time I have come in when their shipments of sandwiches are obsolete. We are going on week 2 of not sandwiches whatsoever. Additionally, I am disappointed with cleanliness. More often than not, there is trash or food debris in the floor, old coffee ringlets in the tables, and two unisex bathrooms which are often sprinkled with... well, you can guess. If you sit at the four padded chairs, I suggest you DON'T look between the cushions read more

Starbucks - Dirty tables - Coffee & Tea Near Me - Plano, Texas

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I don't stop at Starbucks often, basically only if I have a gift card. Decided to go through the drive-through and get my daughter and myself a drink. Not really knowing what to order I asked for 2 'iced vanilla lattes'. My mistake. But when I got my drinks I thought they would be blended. I was very rudely told that what I need to order was a Frappuccino next time...no there won't be a next time dude! No need to be condescending and rude. Could have easily dumped it their blender thingy and made me happy. read more

FILL IT UP! TIred of the 2/3 cup of coffee. Price for Starbucks vente no foam latte is almost $5. That's the only drink I ever order from Starbucks. I know what it should look and taste like. My husband surprised me 2 Sundays in a row with a Starbucks latte But both times my cup is only filled to 2" from the top! There's no foam on order so it's not the foam. FILL IT UP! Last time I drove back over there, waited in line and they fixed it. This time I'm just mad! Won't be back to this location. Plano at Parker and Custer. And if this is the new policy for Starbucks, then we're just done PERIOD. read more

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Waiting for my drink on drive thru for about 10 mins while the car in-front of me talking to the barista at the window, holding the line. Please, if you wanna have a chit chat, park your car and go inside the shop and talk. Be respectful of the other customers who is waiting at the drive thru. For the barista, you saw me waiting while you have a long chit chat. But you pretend its not a big deal. I even got out of my car and asked you if my drink is ready and you answered me, "no... there is a lot of drinks need to be made." Seriously??? Get back to work then! Starbucks need to have better training on the stuffs. read more

I love that this starbucks is easy to get to and has a nice drive thru which is convenient if I'm running errands or have my dog in the car with me. (She loves her puppychinos!) The drive thru line can get long sometimes but don't get scared away. The baristas inside (during rush hour times) are efficient and get the line moving at a steady pace. I've never gotten a wrong drink here...and sometimes my drinks get kinda complicated so kudos to the baristas! Quite often I've run into a "pay it forward"chain in the drive thru where the car in front paid for my drink. Super nice. Don't break the chain! The only thing I don't like is that the drive thru exits in between parked cars so be careful when pulling out. Sometimes there's cross traffic during busy hours. read more

Not all Starbucks are created equal. This one is wonderful! Knowledgeable barista was helpful, got my order correct. The store was clean. Plenty of places to sit. read more

Starbucks - innamon Almondmilk Macchiato & Java Chip Frappacino - yummm! - Coffee & Tea Near Me - Plano, Texas

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Great service and drinks! Friendly baristas I wish they put a rain cover At the place u order ! Not nice in the rain ! They spent a lot of money inside for chit chatters but drive thru brings in a lot more sales and specially during Covid ! Very reliable and they know their customers !!! Thank u crew read more

This location was recently remodeled and is looking great. The drive thru is a little awkward and exits right by the outside seating, but it's functional. One nit about that outside seating is that the lighting is very cold blue florescent, and not very pleasing on the eyes. I realize that "Starbucks after dark" isn't a big thing, so maybe that's OK, but I picked a table away from the light. As for my coffee, I ordered a cappuccino with a couple of pumps of sugar free vanilla, and it was tasty as usual. Nice foam, good coffee flavor. read more

This is my favorite local Starbucks. The baristas do a great job, from friendliness to fast efficient service. Plus there's something about how this store is configured. It just works, you know? There are plenty of quiet private spaces yet it's also the very best Starbucks I've been in for meetings. There's plenty of space to spread out, you don't feel crowded and you don't have to talk loudly to be heard. It's just great! read more

I decided to stop at this Starbucks on the way to a meeting, on a Sunday nonetheless, and I waited in the drive for 30 minutes. They were taking 2-3 minutes per car. I only ordered a green tea, so I'm not sure exactly what goes on here but it's ridiculous. They are very nice but, come on. read more

I regularly stop at this Starbucks since it is around the corner from my house. Starting with the good things, the staff is friendly. They don't always remember my name, but if I have the same guy, he remembers my order and tries to guess my name. The orders are usually done fairly well too. On to the bad part..this Starbucks is soooo slow. Whether it's a mobile order or order there, be prepared to wait a significant amount of time. I've waited 20 minutes for a cappuccino before. Even if they aren't busy, be prepared to wait. The staff is nice so it's hard not to come back. But if you haven't been here, try another one. read more

Iced Venti Carmel Frap Double Blended with X Sauce and an add shot with whip ! YUM

Only use the drive thru. They prioritize the drive thru because it's busy. Even with hardly anyone inside you wait 20-30min in my past visits. Frustrating when you watch the drive thru cycle 4 times and the mobile order you placed 30 min ago has still not been made. This has happened ALOT. Today was different, they lost a bunch of mobile tickets and we only found out after people started complaining. "Yeah, we links there's a problem with our machine. We can make it for you." Literally 8-11 people waiting for their mobile order. My time is valuable to me. Communication is key in service. Update: 45 minutes and I walked after waiting another 20 and them saying "we're working on it". read more

The worst Starbucks in the country. I can tell every time my husband gets my drinks here because they taste beyond disgusting. Every. Single. Time! read more

Drive-Thru: Fast and Friendly. Problem: First you go to Starbucks for the beverages and honestly they should just stick to that or maybe its just this location. Shocked at a company who prides itself on quality can't follow through on all it sells including its food items. I've gotten the Spinach Feta breakfast wrap and had little of the title ingredients. This round I attempted the Roasted Tomato Mozzarella Panini. Well you can see attached photo. read more

Starbucks - Just depressing. I wanted to repay the boyfriend for wasting his money. - Coffee & Tea Near Me - Plano, Texas

Went through the drive through at this location. The guy working was very friendly and there was barely a line, so no wait time really. The drink was made correctly and tasted delicious. The location is odd compared to other drive through locations, as its on the side of an old building in a busy parking lot. The drive through curves around and wouldn't be convenient in high traffic times. read more

Starbucks - Coffee & Tea Near Me - Plano, Texas

AWFUL slow, the Frappuccinos are not made right. If you order more than one item, they don't come out together. Going in the lobby does not beat the breakfast rush, which made me be late for work this morning. The Baristas did not call out my name loudly enough, so I had no idea my Frappuccino was ready. When I picked it up, I had to wait longer for my oatmeal. Wasted money, wasted time. Seriously? Spending $10 on a breakfast that was not worth it....I won't stop at this one again. Tip: ALWAYS ask for your receipt. Unfortunately, I said no to the receipt when they asked me if I needed it. I did not need a receipt there's no way I can prove I was there....hopes for a refund...NONE read more

I've gotten 5 bad coffees in a row from this location. Go to Mudleaf. It's a 2 minute drive to the west and they have amazing coffee.

Out of all of the Starbucks in the area, this one is the best I have ever been to. The drive through is fast and friendly. I'll order treats for my dogs and they go above and beyond for them. Today I was sitting sipping on my coffee and ordered a Danish for myself. Not only was it wonderful but they also added buttered croissant because they had it. Every time is a smile and nothing but love. I used to not go here because things tasted burned. In the past year it all changed and everything is fresh and wonderful. Including the quick witted staff. If you haven't tried this one, drive through. Stop in. Be friendly. They will treat you like royalty. read more

This is literally the SLOWEST Starbucks on earth. Only reason I even sometimes go here is because it's on my way to work. Not only are they slow they mess orders up all the time. read more

Never can quite get things right here :-/ Drinking my Luke warm latte on the way to work. read more

I was really impressed by the barista this morning. She was patient, systematic, very efficient and the way she handled customer's demands/ requests was really professional. This Starbuck location gets very busy on Saturday mornings and I'm just impressed the way she take charge and gives very good services at the same time! read more

Never have anything in stock, they run out of chocolate croissants, coffee is never good plus you order strawberry Frappuccino it will have more ice than the smoothie itself. Ridiculous read more

Thank you very much Starbucks!!!! You get it. Today is my Birthday. And, you gave my phat, old and ugly self a free drink!!!!! And, I am very appreciative!!!!! Thank YOU Starbucks! Muah big hugs and kises!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Probably the BEST Starbucks drive thru in North Texas. The line moves quickly, the service is always friendly and they always get the order right. Definitely check this place out, if you're ever on Parker & Custer! read more

The drive through line is always ridiculous especially on Saturday mornings. The baristas are a little hit or miss...sometimes they move slow but overall you can get a great cup of joe here. read more

WOW! No review of this location yet? The drive-thru here gets packed during busy hours so I skip that all together. For drive-thru, I drive down to the Parker/Alma location. This is a great place to spend all day studying. There are decent amount of tables and plenty of outlets. The staff puts out sample drinks throughout the day which is pretty cool. I try to order at least a few drinks and leave large tips; especially on days when I sit here all day and evening. Wi-fi connection has been consistently good. read more

This starbucks sucked. They should rename it starsucks. They need to hire more staff and order some more machines. I'm sure starbucks, a millions dollar company, can afford it. Some thief snatched my drink .000002 seconds my name was called. Ok, so they remake it, right away, right?...NOT! Instead of doing my drink, that I had lost to some thief, they did a whole bunch of other people's that were behind me. I was late for work. They need to monitor for thieves and snatchers. Avoid this one. Only clowns work here, and the biggest one of all was that squat brown one in glasses with the squeaky voice(he hid his nametag). And before yelp tries to ban my review for calling him brown, I'm brown too so no it's not a "bad" term. SMH read more

I love coming to this Starbucks because I can actually find a table! It's not nice and modernized like the newer or remodeled Starbucks but it's not that busy and also generally quiet. This is usually my go to Starbucks to study at. read more

Starbucks - Strawberry Acai refresher - Coffee & Tea Near Me - Plano, Texas

If you're a regular and come here in the morning they'll know your first name. The service is awesome and full of friendly faces. This place gets quite busy in the morning. So get here early so you're not late. Also, it's an awesome place to just wire in and get to work. read more

Terrible service. App permits mobile orders but the store is forcing people through the drive through line. For select customers they are delivering curbside, but when I asked she said that was her last run for now and to go through the very long line. We were given iced tea instead of iced coffee, despite correct label. Avoid this store - the others in the area are much better run. read more

Like this location better than most Starbucks for reading or work time. Drive thru is always packed so I usually skip that and order inside. This store has one of the largest layouts for seating with small tables along the side and front and 8 comfy upholstered armchairs in the middle. Not as loud as other Starbucks so it's a lot easier to get some work done, and the size of this place doesn't leave you feeling like you are sitting on top of someone else. It also helps that the music isn't as loud as other stores. read more

Starbucks - Love having the option for a mug. - Coffee & Tea Near Me - Plano, Texas

This location is on my drive to work! I have always just ordered from their drive thru, which does get packed at times, since it's in such a prime location. The staff here has always been friendly, enthusiastic, and energetic (probably a perk from working in a coffee shop). Today's weather was scorching hot, so I ordered a refreshing caramel frappucino. I predicted my toddler would want some once she saw caramel drizzled over a mound of whipped cream, so I ordered decaf. My daughter drank half. Hubby insisted he doesn't like sweetened coffee, but drank the other half. Next time, they'll need to order their own! read more

this is the slowest drive-thru i have EVER been to. go to a different starbucks, there are plenty nearby.

Love this Starbucks! The baristas are so friendly and always fast in the drive-thru. They also have a cool drive thru feature they sometimes use where you can see the barista on video which is fun. I've never been on the inside but my drive thru experience is always A++. read more