We love Starbucks and get iced Matcha's nearly every day. Lately, it's been such a disappointment though. We just ordered two and they are not drinkable. Way too much foam (which is heavy and not refreshing at all), and the taste is very bitter. We hope it was just a defect today, cause it would be such a bummer if this is what we can expect from now on. Please go back to how they used to be!!! read more

Starbucks - Foam is too thick and has a dreadful taste. We tried to stir it up but it did not taste any better. - Coffee & Tea Near Me - Orange, California

I love this starbucks! I come every day before school and use the mobile order feature and they always have my drink ready for me right when I walk up. I'm not sure what his name is but there's one tall man who works there who is so so sweet and always very kind and polite to me! read more

Starbucks - Iced Caramel Macchiato - Coffee & Tea Near Me - Orange, California

This Starbucks location in Orange has become my go-to because the team here is so thoughtful and detail oriented. The store is clean, organized, and convenient, and drinks come out quickly even when it's busy.​ I especially want to recognize Lauren for taking my food allergies seriously and going above and beyond to keep me safe. She listened carefully, double-checked ingredients, confirmed how my drink would be prepared, and made sure everything was handled carefully. That level of attention made me feel comfortable and truly cared for, and it's the reason I will keep coming back to this Starbucks in Orange and recommend it to others with dietary restrictions. read more

Horrible never go here especially if an old lady named Debby works here she was so rude to me but was so nice to a previous customer, mind you it's my first time here and I ordered a black coffee I think it's because I couldn't speak English too well and I was nervous because she was being rude English is not my first language but I think i speak English pretty well, Don't come here. read more

I love this Starbucks so much usually at other Starbucks we can't leave and come back and get a free refill but at this Starbucks Debby let's me leave and get a free refill anytime I want even if I hadn't bought anything that day if you want a free refill ask for debby read more

Drive thru lines are usually out to the street. Make sure you leave yourself like 20 mins or so to get through the drive thru. I wish they had a speedier process. read more

Starbucks - View from parking lot (in drive thru) - Coffee & Tea Near Me - Orange, California

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If I were to judge this place by their weekend service, they'd get one star. This store is inside Albertsons and literally half a mile from my home. I stop here every morning on my way to my office and the Monday thru Friday crew, specifically Stephanie and Eugenie, are exceptional. But the weekend crew is the complete opposite. I don't want to single anyone out but one weekend employee, in particular, always gets my order wrong or forgets to put in my food order. Not only that, but they are so slow that it sometimes takes 15-20 minutes to get my order with only a few people in front of me. Enough of the negative. The mid week crew more than makes up for it, and if it were them working the weekends, this location would get 5 stars plus! read more

Starbucks - a coffee shop with a sign above the counter - Coffee & Tea Near Me - Orange, California

Service: Leslie is always very nice!!!! Younger female with short /shoulder length dark hair. THANK YOU for being awesome!!! Eugenia rang me up before I could put either my Albertsons or Starbucks number. I gave this place 4 stars because of her poor service and not friendly attitude. This Starbucks is at the entrance and Albertsons usually has digital coupons for discounted drinks. I got a grande for $2! They have Friday love which used to be $5 but not it's $6 and you get a grande handcrafted drink PLUS a pastry! No coupon needed. There's a high bar stable with chairs do you can also enjoy your drink here. read more

I've always had great service. Very nice staff. Got my Bogo today and a pup-chino! Ambiance seems to be busy with people and students. Therefore some times it's a little crowded. read more

Bad service. They usually have one person taking orders and making drinks. She takes her time and doesn't even acknowledge the waiting customers. I've been standing her waiting well over 10 minutes for the employee to take my order and it doesn't look like she will be taking my order anytime soon. This is the same each time but today it's extra slow. Seriously awful read more

Great Service and friendly staff. I was there a few days ago and Jonathan helped me. He was patient and kind as I decided what I wanted. He also informed me of the Friday deals and encouraged me to come back and visit. It was a great experience as I know it's hard to keep up with all the drink orders when there is only two staff. read more

I stopped by today to get a guava black tea and croissant. There was only one person working and she looked a bit overwhelmed since there were a few people in line. I ordered my drink and she quickly poured some dark liquid into the cup and gave it to me. It looked way darker than usual but i didn't bother to try it before leaving. When i got home i had a few sips and realized how off it tasted. It was so over flavored that i can still taste it an hour later. I drank a ton of water to try and wash it down but it wont go away. Its burning my tongue/throat and my stomach is aching. I'm now 100% positive what she poured was the guava tea concentrate without adding the black tea or diluting it with water. Its absolutely horrible. Im not sure if it's the lack of training or her rushing to get through the customers or both but I've never had this problem elsewhere. Definitely not taking my chances and coming here again. read more

I'm happy to work here at Starbucks. They have a friendly and excellent staff working there. The place is very clean, great customer service, excellent food and u don't wait that long until your order is ready. I ordered an Java Chip crème Frappuccino. It was very good. read more

Starbucks - Java Chip Frappuccino Blended Coffee - Coffee & Tea Near Me - Orange, California

If I could give it a zero I most definitely would. this girl working this morning had a bad attitude from the start. I ordered a Green tea Matcha latte with two pumps of caramel. She gave me my drink that was only filled half and the rest was foam. I DID NOT ASK FOR FOAM. And she had the audacity to tell me "next time don't ask for foam." I DID NOT PAY 6 DOLLAR FOR A FOAM DRINK. DONT WORK AT STARBUCKS IF YOU'RE GONNA RUIN PEOPLE DAY BECAUSE YOU'RE HAVING A BAD ONE. read more

The staff this morning was awesome- they are always great but wanted to say thank you to Autumn who was working the drive thru this morning. A lot of people only review bad experiences but the staff deserves some positivity too! read more

This is definitely my go to Starbucks!! They almost never disappoint. Pretty good customer service from all the employees. Especially the guy he's always so sweet and on point with everything it's the little things that make my day. I gave 4 stars because of one girl there she always seems so rude and not wanting to be there like I get it but it is your job. read more

My favorite Starbucks to go to. Always great service, never have any issues with my order--nothing but positive things to say.

I wonder if being at a Starbucks in an Albertsons is a step down and that's why the staff at these places (or at least on E. Chapman and the other on Collins) do not have good customer service. Always glum w no greeting...and this is early before any rush! Hate to see how they are when it is actually busy read more

Great place! Normally there is only one person so it takes a little while to got your order, so just know that in advance. The barista Eugene was quite possibly the nicest employee I have ever met. read more

This is my normal go to Starbucks and tonight I have never been so disappointed in my drinks that I ordered. I ordered 2 caramel Frappuccino's and they were both water down and extremely bitter. I pay decent money for these drinks and despite the fact that it was busy you should still take your time to make the drinks. Because I left very disappointed. read more

This Starbucks is great! The customer service is awesome! Today a girl named Nicole helped me. She told me about the app & explained in detail how to use it. She was beyond friendly! read more

I love coming to this starbucks! Like all the girls that work there (Myra, sabrina, bree jazmin, valire, kassandra, kourtney). Are always fun to talk to. They have great service. Everytime i go there They already know what i want. (My venti caramel frap) read more

The worst experience I've ever had definitely need better management at this location.

I walked up and there was no line. There were three baristas standing in the corner trying new coffee flavors with sample cups. I said excuse me several times and nobody heard me. I waited a few minutes before one of the ladies finally acknowledged me. She could tell I had been waiting a while and offered no apologies. The other two ladies stood in the corner chit chatting. I did some grocery shopping in the store and on my way out I saw all three hanging out in the corner again ignoring guests. I find this very unprofessional- unfortunately they are my closest grocery store Starbucks otherwise I'd refuse to come back. read more

Got tea and the water at this place is the worst of any Starbucks I've visited--water tasted like hot, expensive, tap water, with whatever they added to your drink, I thought Starbucks use filters and I've enjoyed clean taste of my drinks because of the water; I can taste any slight difference of chlorine in my water. This other location seems to have plenty of it. read more

I come to this Starbucks every morning but I will not anymore they Messed up my order after it was repeated twice and I didn't even get the right change! read more

Spinach and feta wrap w freezing egg. Despicable. Glad I waited in line for 20 minutes for that.

Everything about this Starbucks is great except the internet! It was soooooo slow I actually left and drove someplace else with wifi so I could finish my work without needed to hurl my laptop out the window. Product and service have always been great and the drive thru is an added bonus although it's always packed. read more

Went in on 3/29/17 at approximately 1245pm. The place was moderately quiet and the drive thru was too long. Waited in line, ordered some coffees. All I had was a hundred dollar bill. The cashier (barista) said he did not have change for a hundred dollar bill. OK...so no coffee? I asked for a manager, thinking she could ok changing my bill; or she could make change off another register. Keep in mind this isn't a 7-11 liquor store or gas station at midnight where security concerns are obvious. The store sells hundreds of dollars hourly; and I understand a lot is paid with credit cards. The manager turned to me and said as a matter of fact way: no she couldn't give change... I said "really?" She then said I could but you would receive rolls of quarters and pennys. Come on, a busy Starbucks without $85 in change??? I left. Just want Corporate to know. They can check to see if the manager was just too lazy to get change or if more cash should be on hand during business hours. read more

Visiting CA, went to Starbucks in Albertsons and they refused to take the credit on my Starbucks gold card. Worker said they are not honoring the gold card. Not going back to that fake Starbucks. Didn't know Starbucks franchise can go rogue... what's next, they don't have to carry the regular Starbucks menu. I thought that having a Starbucks in Albertsons was a great idea, boy was I wrong. read more

It's a Starbucks so it should be fairly standard right? Wrong! We ordered one decaf and one regular drink, and thankfully we asked because the barista had forgotten and given us two regular drinks. In the end we ended up with three drinks- one Americano, and two pour overs. Literally all three were among the worst coffee we have ever ordered. The regular coffee and the Americano tasted like water with a hint of coffee- I'm left wondering if they used the grounds from a prior drink or decided the drinks were too strong so they cut back on the standard amount. The decaf (strangely enough) was stronger but it tasted like burnt three day old coffee. I normally am the type that even if something is bad I will have it because I paid for it and it's a waste. In this instance however, we threw all three drinks away, they were that bad. We even considered turning around and going back but they had just closed. Well, lesson learned. Don't ignore the Yelp ratings just because it's a Starbucks like we did! read more

i have been here a few times, and today was great. it does get busy, but atleast this store has some square footage as opposed to the other starbucks in OC that are the size of a closet. very friendly staff and i even got a table with an AC hookup. my blonde roast was available without a pour over, which never happens, and overall i was very pleased with my experience here. A+ read more