Getting gas at the connected Safeway station. Staff refused to let me use the restroom. Since when did you have to buy product to use a restroom. I'll never return. read more

Stopped by the North Bend Outlet Starbucks for a quick coffee run, but the drive-thru setup threw me off. It shares the lot with Safeway gas, and the flow of cars can be awkward. The line took longer than it should have, and the service felt a little indifferent. I've had better experiences at other locations, but this one's still convenient if you're in the area. Just don't expect speed or smiles here. JY review read more

Starbucks - Drive thru line - Coffee & Tea Near Me - North Bend, Washington

I ordered a large order to the wrong store and the ladies at this store were beyond gracious and patient and re-made our order, happily. Christmas time magic happening at this location Starbucks! read more

They only have 15 minute parking available but they took 20 minutes to get my order out.. kinda weird

The 1 star is for the view of Mt.Si If I could give ZERO stars I would. This place is the slowest, most inconsiderate and most incompetent Starbucks I have ever been to! Waited half an hour to get a burnt sandwich. Workers didn't apologize for my half hour wait, or make eye contact. They all avoided me as they gave other customers who came in long after me, their items which were the same as mine. Didn't make it right either. Will NEVER SPEND money here again. Go down the street to the QFC or Safeway Starbucks. Better service and at least if you tip they actually deserve it. read more

slowwwwwww, stuck in the same spot in the drive through for so long that staff kept asking what I wanted to order without realizing I hadn't moved. took 25 minutes to get through a line that at any other Starbucks would've been at max 10. drinks were good though I suppose read more

Dirty...went in to use the bathroom & it felt too dirty to purchase a drink here. Not really busy read more

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It is super disappointing that this is the only drive thru Starbucks in North Bend. This location is wildly convenient. In a perfect world, you'd fill up your tank, hit the the Starbucks drive thru and go. But alas, this is not a perfect world. This location is very inconsistent when it comes to beverage quality, wait times & if they decide to open at all for the day. Five cars in the drive thru can either take a normal 8 minutes to get in and get out. Or you can sit there not moving at all for like 12 minutes trying to decide if you should just leave but by the time you finally decide it's taking too long, it's too late...some other poor soul has pulled behind you. I have never seen a location closed so sporadically, although that seems to be a common theme in North Bend. This location gets 2 stars instead of 1 because I'm sure there are staffing hardships. You're probably better off going to Huxdotter 9 times out of 10, honestly. Huxdotter doesn't do holiday beverages quite like Starbucks unfortunately. read more

Wowza every time we are at this Starbucks the staff is rude and it takes so long! We love our Starbucks and just waited almost 40 minutes in the drive thru to get to the front and have the person completely disregard us for another 8 minutes and then hand us our drinks with no explanation and about burning our hands off. Please don't stop here! Wait for the next exit unless you have time to kill and feel like being treated unfriendly. Geesh ‍ read more

I've never been in a bad Starbucks store but this one is bad. It's really filthy and then you go into use the bathroom and it's outright disgusting. Garbage always on the floor, dirty floor, toilet and sinks and it smells. The sore used to have a cold snack counter but they took it out so it has less food options as well. read more

Ridiculously slow service. Like out the door and no urgency. No napkins and when I asked for some was handed one. Cant order for mobile because their location was spotty. Worst part though, is all their hippy customers are PARKING in the gas lanes, meaning they are abandoning their vehicles in front of a gas tank to go get a coffee. Wtf? Management please do something and post a note on the door about the parking read more

I try and stop here for coffee about once a month, as it's the halfway point of the trip. Service has always been slow. But today was the worst. Almost half an hour for a single drink. Had to go check on it, only to find out it had been sitting half made. So they finished it up for me. Tasted like it had been sitting for a while. Twenty two cars went through the drive thru. Four people ahead of me in line. It's obvious what priority Starbucks has.. We won't be back. read more

I usually love Starbucks, but not this one. Waited 40 minutes because they help everyone in line before they process mobile orders. Terrible service and horrible chai latte. I won't stop here again. Their bathrooms are out of service and outside had trash overflowing. Should have kept driving. read more

It has been a couple of years since they took out one of my favorite Starbucks stores from North Bend. This is the replacement store and it fulfills its purpose. This new store is more convenient especially if you are on a road trip and just need a Starbucks fix. It has sufficient seating for a fairly large crowd although it can only accommodate two people in the bathrooms. The baristas, when I was there were capable even though my whole milk vanilla latte was made with coconut milk the first time. It was quickly rectified and many apologies were given. Not really a big issue as I got my drink and it was perfect. The chonga bagels were fresh and toasted to perfection. The only negative, and the reason I gave it four stars, is that it is part of a gas station. read more

Starbucks - Baristas busy brewing! - Coffee & Tea Near Me - North Bend, Washington

Stopped in while visiting the nearby outlets. Service is fine, good amount of seating, parking is limited. This location has a drive-thru as well. read more

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Slow service, under staffed, often closed, online ordering often not available. I live in North Bend I won't use this Starbucks until they fix these issues read more

Very slow, took 45 minutes to get a coffee & sandwich that was ordered ahead. They messed up the drink 2 times and said they would refund the money on the app and never did. read more

Nope. Drink finished, sat at the window for 10 minutes. Made me late for work because the whole process took 30 minutes.

I have no idea why the drive through is so slow only at this starbucks. I regret coming here everytime

This is maybe the worse Starbucks I've been to. Everytime I come I order a venti frappe and a grande water but I come out with just a grande frappe. But I pay for the size of a venti. They never give me my recipes. They never would remake it. It's terrible service. If you want Starbucks I recommend stopping a different one in the area cause it is slow for one drink. I would give a zero star review but I can only do the minimum one. read more

okay so me and my family ordered pretty easy drinks but i think they must've been understaffed because they took probably 15-20 minutes to put out our drinks, and they weren't even busy. not only that but one of our orders was wrong and all of our drinks tasted off and weird, leaving a bad aftertaste. I think their coffee was either somehow rotten or just old! we just wanted to get out of there because we had already waited so long but cmon guys. read more

Long line for the bathroom when I first entered the store. I really have to get hip and start using the order ahead on the app, so I don't have to wait for my drink, but the line for drinks wasn't nearly as long as that bathroom line. Glad I ordered a triple in my grande or I'd been drinking warm milk with sugar. Sometimes, the barista just doesn't pull the shots correctly, and that may have been the case when I visited. High traffic area with gas pumps just outside. Did Starbucks start selling gas? No, but those pumps make the atmosphere of this store just not quite right. However, if all you want is a coffee fix before hitting the road again, you might be able to fill your gas tank at almost the same time as ordering your coffee. read more

Worst Starbucks ever. They were the only coffee shop closed after it snowed. Once on the way back from skiing we pre-ordered coffee drinks so that we could run in and grab them and go, but when we got there the doors were locked. There was a sign that read. "lobby closed, please use drive-thru. It took 15 minutes to get our coffee and as you might have guessed, the coffee was room temp. Apparently someone made the coffee drinks to be picked up in the lobby but didn't consider that it could take a while to get to the window from the drive-thru. Seriously, how ridiculous is that? read more

I don't go to Starbucks often but I have to say this was a great experience. Deanna was delightful. She was super friendly while also being extremely efficient. read more

This Starbucks is notorious for messing up your order. Ask for medium roast & get dark. Ask for a decaf latte and get a non-fat latte. I know what you are thinking... Just go in and complain, right? If you are in a hurry there is no time to wait another 10 minutes for them to try and make coffee again. Lastly, I know it is a relaxed "small town" feel, but we do not all have time to sit in our car and converse at the drive-thru. It's a drive-thru. We didn't even want to get out of the car, let alone sit and talk about our upcoming weekend plans with the cashier - not extensively, anyway. read more

Starbucks - May not be enough time to get your order... - Coffee & Tea Near Me - North Bend, Washington

If you want to be treated like crap make sure to stop here. The baristas will tell you to use the bathroom next door in the gas station because as they say "it's usually cleaner than ours" and they don't honor the refills on iced tea unless you drink the tea while in the store. Starbucks' policy used to be "Just say Yes" but that's not the policy here. The evening shift baristas are more concerned with cleaning than with helping customers. read more

After waiting for my coffee for 45 minutes while watching people that were at least 6 people behind me getting their coffee before me, I finally left. My granddaughter ordered her drink with mine and got hers. they filled several other orders for other people behind me and I finally left. TERRIBLE TERRIBLE SERVICE!! I never did get my coffee. Very disappointed waisting my money read more

Slowest drive thru in the history of the world!!! Been in line for 20 minutes now and I can't cancel bc cars behind me and before me. Ugh read more

Worst chai latte I've ever had. I will find another restroom to use and go to the coffee stand next time.

Understaffed for a very busy Starbucks. The customer service was on point, and the personnel were very nice. Which made my long wait after placing my order a much better experience. Overall, the coffee was done well. Management of this Starbucks really need to add more personnel. read more

Unprofessional customer service. After handing my two companions straws for their drinks, I was reprimanded for asking for a straw for myself. Apparently the first two straws were sound, but a third straw would incite catacalismic environmental catastrophes. Or so I was told with a sarcastic comment from the barista. read more

Totally hit and miss. Sometimes they are fully staffed and good to go, but other times I have waited 30 minutes for a mobile order breakfast sandwich. They are often partially closed and drive through only (with a miserable line). Todays bottled drinks were somehow warm. Avoid if you can. read more

Wow, look at all the terrible reviews. I used to work at Starbucks, and it literally takes a ran-over squirrel to be able to do what these Barista's do. I went through the drive thru at 8:30PM on Friday night. Slow as ever, no cars in the drive thru. I asked for my food to be heated and for no foam and sprinkles. SUPER high maintenance for some, but i asked for it. I get to the window and the girl with only good looks going for her hands me my drink with nothing of what i asked for, and completely forgets my food and forgets to give me my card back. I was super nice when i asked, given that i had that job for 5 years. The girl literally missed everything. I hope SBux is training their employees more than how to make coffee and clean under fridges, because service is shit. read more

Terrible. Slow, no apologies. Drive through lady hardly acknowledged us. Not just slow but really slowly. Overheard her complaining to other staff how previous car complaint .... obviously annoyed. All while barely glancing our way. My husband reached for drinks on counter, handed phone for scan. She didn't say thank you or anything pleasant. Drink is okay. read more

Understaffed and always busy Starbucks. Be prepared for everything running out and empty milk/half and half containers. The place has clean bathrooms and fast drive thru window. The problem is that there is not enough people to run this high volume shop. This Starbucks is popular due to the location right next to snoqualmie and next to the North Bend premier outlets. Expect lines and nothing fast. Overall, it's a little below average for the big city, but great for a small town like North Bend. It also has 1 minute parking in front which is pretty cute since nothing can be done at this store within a minute. read more

Starbucks - 1 minute parking - Coffee & Tea Near Me - North Bend, Washington

I've lived in North Bend for a over a year and love Starbucks! I have gone to Starbucks consistently for years (gold card) but since moving here I have cut back because this store is awful. The wait is often ridiculous and the employees are rude. I have never felt so unwelcomed at a Starbucks. Also 4/5 times they mess up my drink...and never apologize. They make ME feel bad when they mess up my drink! If my husband and I go get Starbucks we drive 15min out of our way so we do not have to go to this store! I love Starbucks but this store is seriously making me think twice. read more

Not sure what's happening to this place. Used to be pretty good. Second time in a week they made my same drink incorrectly. Just a standard order. When I went back in to have it corrected the lead/manager glared at me and didn't say a word. No apology, no nothing. Sorry, but when I pay almost $5.00 for a cup of coffee I'd like it to be what I ordered. Starbucks.... You need to take a look at who's working here and make some changes. I won't be back!:-( read more

The barista at the counter got my drink wrong after I tried to explain what I wanted. To not confuse her anymore, I just settled for something else. I came in with a tumbler that was clearly made for cold drinks but I got my drink hot. I didn't bother changing it (again) bc my boyfriend and I were crunched on time. I wish she'd confirm with me if I would like it hot or cold instead of making me feel rushed. I'm so glad I don't live anywhere near here. Poor customer service for sure. The only reason I'm giving more than one star is bc of the woman who made sure I didn't want whip cream bc I asked for my drink with soy. #LactoseIntolerantProblems read more

Yesterday, 08/14/14 at 8:48am, I stopped by for a venti drip. Found they were serving Sumatra as their dark roast option. I donlt like that roast. So, I TRIED to order a venti pour-over of italian roast. the woman at the counter got a twisted look on her face. obviously this was a stretch order for her and before I could state anything else, she told me, and I quote, they "don;t do pour overs. We don;t have a bag of italian roast open. But you can buy one..." When i started to state that i would take French, Caffe Verona or Espresso Roasts (which they certainly have "open," this woman called over her manager in what can only be described as a whining, and asked for assistance. She literally sounded like "we got another one..." The manager reinforced the policy that they "don;t do pour over" coffee, and that they only had Sumatra open. I simply asked for their names and they gladly offered them to me in a "whatcha gonna do now" attitude. Margaret Evan, was the counter person, Evan Ellington was the shift Supervisor. As I left, without even raising my voice, Evan said to my back, "Thanks again, never comeback." in hindsight, I should have not expected anything less from residence of North Bend, but am surprised this came from Starbuck employees. Very lame. read more

15 min in drive through. We I pull up to window no one is moving fast. Slow pace and chatting.