My family had a really disappointing experience at this Starbucks location. My mom, who has a disability, was accompanied by her service dog. After informing the employee that it was a service animal, she was told that she needed to sit outside. This was upsetting and embarrassing. Service animals are legally allowed to be inside public businesses, and customers should not be treated differently or asked to leave indoor seating because of a disability. There was no issue with the dog's behavior. It was calm and well trained the entire time. Situations like this show a lack of proper training and awareness when it comes to accommodating people with disabilities. I hope management takes this seriously and ensures their staff are better educated moving forward, so this doesn't happen to anyone else. read more

This is my go-to Starbucks as I had to give up on the Arnold/Morello location. This spot has never served me the wrong order despite being lactose intol and sugar free; has never served me burned milk or coffee; is usually fully stocked; and has never made me wait over 5m, even when they're busy. Honestly it's pretty miraculous. I'm a big fan! Keep up the good work! read more

Stop by this location after getting Kinder's. Did a mobile order had to wait a bit, they were busy, but they looked very efficient when making the drinks and they were friendly. It's a smaller Starbucks has some seating and outside seating as well. They have a lot of that takeout vibe, so they have a lot of people waiting for their order. They got my black tea lemonade right and the have a good selection of baked goods like the strawberry matcha loaf which I enjoy. Right off of Hwy 4, convenient place to get coffee or tea. read more

Starbucks - Coffee & Tea Near Me - Martinez, California

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Loved this location. Joan, Akyssa, Car, everybody. Sorry I can't remember the rest of the team, Chris. Tony. Lizzy. Always helpful, fin, cordial, and a pleasure to be around. Store is clean and they all look like they work very well together. Great team read more

Starbucks - Happy Halloween hard workers - Coffee & Tea Near Me - Martinez, California

The manager, I didntcatch her name, was so wonderful and was able to accommodate me accidentally ordering my tea to a different store location. She also made it immediately without a wait. Great service! read more

Love this store! The drinks are always consistent and ready super fast. They also leave cute little notes or drawings on my drinks, so that makes it feel special. The employees are always kind and I'm greeted every time I walk in the door! read more

Starbucks - Cute little drawing! - Coffee & Tea Near Me - Martinez, California

I've been going to this store for about 10/11 years, always had great experiences with their staff, but recently I got a smartass remark from what I'm guessing is a store manager. I saw her making gestures toward me, sitting in the corner minding my business, looking for work, so I asked " is me being here a problem?" She said " no, as long as your making purchases." Every AM I go in I order a coffee, & close to lunch, I order a sandwich. I said " I'm just looking for work." Her reply was, " well we're trying to run a business." How the F! Am I stopping you from doing that?! I don't think my presence has anything to do with anything! I know their policies have changed because they have delt with problems, but do you think mabey you can use yer brain, & see someone who isn't a problem, & keep your mouth shut, & run yer store. read more

Bear with me on this review. Yes. Once I waited 30+ min for a chocolate croissant on Saturday morning with a mobile order. But they got my latte to me within 5 minutes, and as always it's better than what I can make at home. Even with more mobile orders than Starbuck's has the capacity to fill, these baristas are making good coffee fast. Just uh, maybe don't order breakfast here on Saturdays until they increase this location's capacity? I feel like the two microwave infrastructure is serving no one other than these bougie microwave manufacturers. Juicero much? Thanks for the lattes! read more

I was browsing their items coz it says "END OF SUMMER SALE". Some of the items were marked $23 and $7.97. While I am paying for the two items of $7.97, the lady rung me up $12'ish. I showed her the price written at the bottom of the mug, and she called one of the lady who works there too. The lady came and she said, IT WAS WRITTEN BY MISTAKE. I told her that they should honor what's written on it, and she insisted, NO.., and she took it and walked away. I was out of word! ‍‍ read more

Starbucks - Coffee & Tea Near Me - Martinez, California

Order is always made in a timely fashion. Food/drinks are good. Store is clean. Staff is friendly.

I was nervous coming here because it wasn't easy to find. I had a meeting in the "area" but didn't realize that my coffee could be so far away. So I went and saw the ad for coffee cups and flavors. I asked them if they had the coffee flavor that I wanted and they did. That's why I came here. When new flavors are unveiled, they are advertised to death, but in some urban communities, they don't arrive. I figured that being the seat of the county, that probably wouldn't be the case there. And I was right. I asked for my free cup, delivered. I asked for the Chestnut Praline, and they had the syrup. I went and waited for my coffee drink. The people there were very nice and I could see my self going there to work on my computer. That's not the case with my local starbucks, even though they are located near CCC. The person pulling the espresso was fast, efficient, and they were soooo nice. They weren't out of basics, they weren't out of special cups, and it looks and felt like they were set up to please their customers. I'm glad that I had that experience. read more

Decent cup of coffee today in Martinez. Not that "Ahhhh" taste that you get sometimes, but still pretty good. I ran across the street from our Hotel to get coffee for my family. Friendly and quick service from the staff today. It is fun to see regulars going through coffee places in the morning, and the conversations they have with the staff. This always tells me that this spot is part of people's daily routine, and their lives, which is pretty cool! -------------------- What is Starbucks favorite city? Ft. Latte-dale read more

Starbucks - Coffee & Tea Near Me - Martinez, California

Came here recently to meet a friend and haven't been to this specific location in awhile. It was welcoming, the staff was genuinely gracious, with good communication skills, and efficient in listening to my specific order as the drink came out how I expected it (I ordered a Venti Black Iced Tea Lemonade with only two pumps and VERY light ice)! I also noticed that the outdoor patio was well maintained, and clean, compared to the last time I was here. Too, the chairs were newer and more comfortable than previously. Overall, a great experience, thanks to those working here, and a plethora of parking as it's in The Muir Station Shopping Center where Kinder's Deli & Meats, CVS, Nob Hill Foods, and Pet Food Express are, to name a few. read more

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I got a mobile order and accidentally sent it to the Starbucks in downtown Martinez and told a barista that was making drinks about my mistake. She made my drink and confirmed it on my mobile order so that I didn't have to go downtown. It was so sweet of her! She technically didn't have to make it for me but I was so grateful! The baristas are all upbeat and happy. It's a nicely ran location! read more

Best staff & best drinks. Also a great location. Their patio is always nice & clean. I travel to a lot of different SB but always happy to be home & return here. Not sure what happened to this place...but after a good crew left & we have come sporadically due to bad service, we visited today only to have my drink made wrong (& the barista was rather annoyed that we called his attention to this), service was slow even though they had 3 baristas & not too many customers, & the store was dirty. We will never go back. We were there 15 min. for 2 drinks & the mess on the counter sat there while a boy slowly washed windows...but the rest of the store was dirty & the spilled drink sat there while customers picked up their drinks. read more

I've been coming to this location for years. I know staff changes are part of any business but this crew is the best. So friendly and outgoing. My iced pumpkin latte is so delicious. I even bought a new large travel mug, which the barista washed it and asked if I wanted my drink in it. Thanks Jules, your extra effort didn't go unnoticed. read more

Must of had a newbie make my triple decaf oatmilk latte today. Did not taste like coffee at all....probably didn't even use the right milk.

This Starbucks is great. Even without the drive thru! They make drinks quickly and always make sure you leave with a good drink! There lobby is clean and everyone that frequents this location is considerate and stays 6 feet apart. Great location. read more

It was my first time coming to this Starbucks location and the process was surprisingly fast. I don't drink Starbucks much so I don't have the app or any of the added tech-savvy options they offer to speed up the ordering process. When I have had Starbucks I've learned to gain a LOVE for the Dragon Drink Refresher, one of the main reasons I don't frequent Starbucks is because I don't drink coffee (except for the occasional Caramel Frappuccino). My go-to would be the Vanilla Bean Frappuccino w Caramel added. But that all changed when I tried the Dragon Drink, I've come to find out it's a creamier version of the Dragonfruit Drink Refresher with creamy coconutmilk, ice and a scoop of real diced dragonfruit. During my visit I ordered the Dragon Drink, but was accidentally given the Dragonfruit Drink. The barista apologized swiftly fixed my order and gave me the Dragonfruit Drink Refresher anyway. I did enjoy the Dragonfruit Drink Refresher, but I still prefer the Dragon Drink to it. In this visit I also tried the Old Fashioned Grilled Cheese Sandwich after a friend of mine rave about it. The sandwich was soooooo good! I am a BIG fan of all things cheesy and greasy and this sandwich was right up my alley (beware of the grease though, it dripped right on my pants). I would revisit Starbucks more frequently just for that sandwich. Overall this location was cleanly, the staff was friendly and they moved quickly. read more

Starbucks - Dragon Drink & Mango Dragonfruit Refreshers - Coffee & Tea Near Me - Martinez, California

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I've been going to this Starbucks for years and absolutely love the staff. Always so friendly and fast. I like how there's a separate door for mobile pick ups and they have a big patio space to sit at. read more

Finally leaving a review after 100 poor experiences at this location. Literally the slowest coffee shop I have ever been to. The NEVER fail to take three times as long as any other location. I put it my mobile order when I am in Pittsburg, and still have to wait 10-15 min for my drink. The employees move like sloths and cannot multitask. Management needs to handle business!!!!! read more

Roll into an empty Starbucks to get a quick cup of joe, and they don't even look up to take my order for 5 minutes! Too busy making sandwiches and coffee for mobile orders. Sad. read more

I really like this Starbucks location mainly for its plentiful outdoor seating on a pleasant patio -- and their abundant seating inside. It's a good-sized space, which allows for room for a line to form, rather than squeezing past customers as can be the case in smaller locations. The seasoned baristas know their drinks well, but I have had to ask the baristas-in-training to remake a few "off menu" items because they forgot key ingredients. Overall, not a big deal, since I come here to chill if I'm in the area. If I needed to stop-and-go, that would be another thing : ) read more

Can you say INCOMPETENT? yesterday I ask for an iced double tall skinny vanilla LATTE. They hand me a hot one. Okay, I say just put it on ice then I'll be on my way. Today I ask for a iced triple grande vanilla LATTE. She says would you like whipped cream on that mocha? so I repeat...iced triple grande vanilla LATTE. I get the coffee and guess what. Only 2 shots not the 3 I asked for. This place really really SUCKS! Starbucks is only ever a LAST RESORT for me because their coffe just doesn't cut it. I asked for my money back. She said I should see it hit the car..WHAT CARD? I PAID CASH!!! read more

This is the best Starbucks in the area, period. I love all of the baristas. They are all consistent. That's the best way to describe them. Whether it is consistent in the way that they prepare their drinks, consistent in how friendly they are or consistent in their average preparation - they are on it! Not adding pics cuz we all know SB but if the regional is reading this, reward this stellar team for a job well done every time! read more

Normally good experiences here. Today, not so good. I ordered a venti Americano, no water and heavy cream. Received my order and it felt awful light and cold. Opened up the lid and there was less than half a cup of coffee and no heat whatsoever. Asked the employee behind the counter why my VENTI order was less than a half a cup and why it was cold. Her response was, the Americano's are 90% water, and the cream made my drink cold. I could have ordered a cup of water if that was the case. Am I really paying for 90% water? Cream now makes drinks ICE cold? The worst part, they weren't even busy this afternoon. I said I didn't order a cold drink so please heat this up. All she could do for me was steam some milk and put it in my cup, which was still not hot. Had to go back to work and heat my venti MILK in the flippin microwave. Unbelievable!! read more

I am the only one in line, 5 people working and no one took my order for 5 minutes. they are out of everything. Employees doing a lot of chitchatting amongst themselves. Very annoying. read more

The CHP are like sharks on patrol in the currents of Highway 4. They cruise up and down and sometimes perch behind a curve to catch an unwary speeder. This is the Starbucks where they get their fill. No time for a Macchiato or a Chai Latte. It's all about the Red Eye: A grande black coffee with a shot of espresso. After a cup of that, they can spot a driver using their cell-phone a mile away. This is one of the first Starbucks I can remember seeing a dozen or so years ago as I stopped by for a breakfast at Carrows. Right off the highway in Martinez, this location boasts a pacific seating area in which to peruse the newspaper or collect your thoughts before getting back on the windy highway. The service is on point and they keep plenty of iced coffee in the refrigerator during those hot dusty days. read more

Starbucks - Coffee & Tea Near Me - Martinez, California

Either corporate needs to oversee your operation, especially your mobile ordering system, or your in store manager needs to do their job. Out of things for weeks at a time, and 6 employees standing around doing nothing while they're "mobile system is down." And the response isyou all just throw your hands up and stand around. Your location is a joke. read more

Fast on the coffee,, SUPER slow in the food. Ordered my drink and a sandwich and there were no tickets for for so you would think I'll be right up. NO... My ticket sat there while other customers ordered there stuff. And to make it worse, they started making the sandwiches for the customers that came after me and the guy in the counter is saying that sorry it took so long there's a lot of food orders. No, there wasn't. Mine was the only one at the time. read more

I am a fan of Starbucks in general. I came here to study not too long ago and found myself engrossed in my material. Yay for free wi-fi. Yay for dinner options nearby. Yay for friendly baristas Yay for good drinks and fast line! I just wish this place was open later than 9pm though for us study-goers. I would rather come after I put my little one to sleep, and if they stayed open til 11, would suit me better. read more

Every single time I remind myself why I don't come to this location. As a Starbucks employee myself, maybe I expect to much from other stores; but both my drinks were made wrong after I gave specific instructions on how to not make the drinks watery.... my drink was extra watery. They forgot to give me my drink in my personal cup and they were super rude on top of it. Poor customer service. Sad. read more

If I could give a zero stars I would! Why did I come here after being disappointed so many times already with long lines slow workers. This place sucks. I tried cause I wanted to try a Fall specialty... bad move! How do they run out of whipped cream!!! Who's the manager here? Get it together, close to calling corporate! read more

This Starbucks is hands down THE WORST by far. It did not used to be this bad. Recently there is a new crew that works here and they take FOREVER to take orders and even f'n longer to get drinks out. I waited for over 10 min to get my cold brew.... I have been there 3 times in the past 2-3 months and never again will I go there. Horrible service. Super slow read more

I like that this is near the Contra Costa Cinema, Nob Hill, and CVS. This place does get over crowded which I try to avoid it. I like coming here. A lot of friendly faces that are willing to help you out. They're willing to start my drink while I am waiting in line. read more

Dec 13 came in to buy gift cards , unluckily the cashier (tall guy ) did not validate one of the card or no amount of money was authorized on the card , unfortunately those gift cards was used for raffle and it was embarrassing that my friends mom was the one who got the card , she threw away the card maybe she was upset. , I called the store when I found out today , told me to call their corporate so I did , I told them the same scenario , so the lady I talk with said that her computer is down so she won't be able to assist me and to call back again . Really Starbucks ! read more

This is a sad and dirty Starbucks. The Baristas were friendly and it is a busy place. The coffee is to Starbucks standard, and the food looked somewhat decent if you like their food, but because of it being dirty, it will only get 2 stars from me. The bathrooms were no bueno!, no hand soap and Starbucks napkins to dry your hands on. Because of it being busy it is a bit louder, not a good place to study. Best bet is to order at the window. read more

Not a fan of this location they don't carry anything gluten-free for people with celiac they were quite slow and it wasn't even rush-hour and on top of that they ran out of petite scones this morning and it was only 9:30 AM go to the other one down the street read more

Unfortunately, I cannot give this location a high rating. It is very very slow here and not worth my time. I prefer to drive and go to the location on Arnold where ordering and receiving your order is way way faster. read more

I just got my coffee here; I was waiting a bit and realized I'd ordered from a different Starbucks, the staff here was so friendly and accommodating even though I had messed up my own order. I was treated so kindly and they remedied my mistake. This is the type if customer service that goes above and beyond! I'm new to the neighborhood and I will be back for sure! Thank you so much for the incredible hospitality. Namaste. read more