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    Baskin-Robbins

    3.7 (66 reviews)
    Closed 11:00 am - 10:00 pm
    Updated over 3 months ago

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    Tae T.

    Ice cream was perfect , service was good... they were sooooo busy but then again it was a very hot evening. Nevertheless, the crew was able to support everyone as fast as they could. Ambiance was decent, looks like a normal ice parlor. **it can get cramped in there, the space isn't that big

    Unicorn cake
    Mags W.

    How great is is when you can stop in for a pre-made cake or pie and the freezer has a wonderful selection? It's pretty great. The staff at this location was very kind and helpful in explaining the cake options and were even able to write on the cake if we wanted them to personalize. As a previous Baskin-Robbins team member, I know sometimes it's easy to want to get people in and out so you can work on cake and pie orders. This location made me feel like they were there and at my service. I was able to try any flavor requested and I appreciate the great customer service as it is very hard to find these days. Good Job! And I love Ice Cream!!!

    Amazing staff going far and beyond awesomeness!
    jessica b.

    Mmmmm so the crew here is by far the most amazing young kids I've encountered at a "fast food" restaurant. They are always hella nice and efficient. The other day they were out of the unicorn cup so one of the lovely you girls quickly drew a picture of a unicorn for the ice cream cup. This is far and beyond awesome customer service. I think the whole staff needs a raise!

    Gaby A.

    Great service tonite super patient friendly staff! Had lots of orders they were speedy and had awesome attitude!

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    2 months ago

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    11 months ago

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    6 months ago

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    8 months ago

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    8 months ago

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    3 years ago

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    10 months ago

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    5 months ago

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    6 months ago

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    4 years ago

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    3 years ago

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    1 year ago

    It's a nice ice cream shop. The service is good. Although the store is small. There's lots of windows and some seating.

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    6 years ago

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    6 years ago

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    4 years ago

    Chocolate fudge never fails me. Try the flavors of the month though, breakfast in bed was delicious

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    7 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    17 years ago

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    15 years ago

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    6 years ago

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    15 years ago

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    14 years ago

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    11 years ago

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    5 years ago

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    12 years ago

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    9 years ago

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    3 years ago

    the workers here are always new and slow, and my order is typically wrong. but when they know what they are doing it is good!

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    11 years ago

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    5 years ago

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    11 years ago

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    13 years ago

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    9 years ago

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    6 years ago

    It was good overall my only complaint is that I got a whole half teaspoon of hot fudge on my Sundae. That one bite was really good.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Baskin-Robbins

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    Ice Monster - Cozy late-night vibes  Nothing beats a busy night filled with good drinks, desserts, laughter, and great company.

    Ice Monster

    (555 reviews)

    $$

    I grew up in Taiwan where, on hot, muggy summer nights when it was just too miserable to stay…read moreindoors, my siblings and I would walk down the street to a street vendor and get a cold shaved ice topped with brown sugar syrup and condensed milk. Absolutely the best way to cool down! I was thrilled to discover Ice Monster in Walnut Creek! Not only can I get an authentic Taiwanese shaved ice, but they have an incredible variety of ice flavors (strawberry, mango, green tea, etc) and toppings. They also have boba tea (which also originated in Taiwan), milk tea, regular ice cream, freshly cooked Chinese finger foods, and more. The place has tables inside and out and is always immaculate. I also really appreciate that they don't add the problem of landfills overflowing with plastics! They use real dishes and real silverware. I don't know of any other place that conscientious. I have been going here for 8 years. It was started by a couple from Taiwan and the owners the last several years are from China. They keep the place open seven days a week, but even with that grueling work schedule, the customer service is always fantastic. They go out of their way to keep their customers happy. Apparently, I'm not the only one who loves the place, because when school gets out, the place is filled with teenagers and families with children. It's a great place to hang out. I've tried other places in the East Bay, but this is my absolute favorite place for Chinese shaved ice, boba tea, and other yummy foods. I can't recommend them highly enough!

    Recommended by a friend so we gave it a try, the place is empty when we went so no need for us to…read morequeue. Service is quick & we enjoyed our cold treats

    O’Brien’s Ice Cream - Mango milkshake and butters was happy because Hope gave her a treat!

    O’Brien’s Ice Cream

    (48 reviews)

    Did you know they let me do half and half of two different scooops of ice cream and count it as one…read moretotal?! I got half cookies and cream half coffee My mom and grandma got the Maui waui kinda like pineapple dole whip with some other tropical flavor on it My aunt got strawberry Must get is the waffle bowl So thin and crisp! Love that it's like a drive thru so we don't even need to get out of the car! Props to them and ima visit next time I'm in town! The one serving us, she was so sweet and gave us time to decide what flavor to get and made suggestions when I asked Ambiance is fairly casual There's like a drive thru box with the person in it serving and cashiering so it's really quick!

    The drive thru concept is good and it's a nice quick treat after nearby sushi. They have 2…read morelocations- an indoor storefront and an outdoor drive thru ice cream truck near a gas station. The drive thru location has been hit or miss for me. The cookies and cream and mint chip were usually the safe bets. Flavor was there, though there was one time the cookies and cream consistency had some icy chunks. The latest mint chip was the one that was disappointing. It tasted old with random bites that had a slimy texture, like it wasn't mixed well. Makes me wonder about the quality control - how well the ice cream is made and often they change out their ice cream. Service has usually been friendly enough, but I've had better ice cream experiences in their other indoor ice cream shop. Hope the quality improves in this location!

    Cold Stone Creamery

    Cold Stone Creamery

    (284 reviews)

    $$

    The Pleasant Hill location is probably our favorite location in the surrounding area. Although…read moremajority of their employees are younger, they still provide great customer service and the ice-cream is delicious. Even if you see a line, they move fairly quickly and there are seats outside to enjoy your dessert of choice. Our family picks are - Chocolate with gummy bears for the kiddo, Cake batter ice-cream with cookie dough, oreo cookie, and pecans (I think she might put caramel, not 100% sure), and for me - Germanchökolätekäke! This is chocolate ice cream with coconut, brownie, caramel, and instead of pecans, I get it with almonds. Sooooooo good! What's your favorite treat from here?

    Gee, I didn't have a great experience at Cold Stone last night which is really sad because how can…read moreyou not have a good experience at an ice cream shop? Well, let me tell you how. The gal that worked there just didn't seem like she liked her job that much. She didn't smile then when she took my order for my ice cream, which was going to be coffee ice cream with three toppings in it, she barely mixed it together! She flipped it over once and then stuffed it in the cup leaving so much topping (that I was paying extra for!!) on the counter! So I said politely, "you're gonna give me that topping right" and she was like " oh ok" and then she like smushed it on the top like I was at a yogurt shop or something!!! But she STILL left stuff on the cold stone counter. I'm paying for those toppings!!! I want every last one of them. Im paying extra for each topping plus there's hardly any extra topping given so you're getting a lot of extra money from me!! I don't know. Then she had the nerve to say when I was about to pay " the screens gonna ask you some questions " . Why would I give her a tip? I'm getting so sick of these tips anyway. I'm like-- enough already! I'm coming into the store to get ice cream that's your job. Why am I paying you to do your job? Especially when you're ripping me off and not giving me my proper number of turns to fold the topping into the ice cream and then leaving my toppings on the counter! I was just really disappointed and I think I'll just go to Coco swirl across the street from now on because if I'm gonna have my ice cream with the topping on top, I might as well put my own topping on my yogurt. I was just looking at the pictures and was reminded that it didn't even seem like I was given a full medium serving of ice cream because as you can see it was low and then the toppings are on top such a bad experience.

    Baskin-Robbins - icecream - Updated May 2026

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